The food is always bom dot com it hits the spot everytime! The service is excellent an they are fast! The ambiance is so happy an joyful because that's how th people are! You are so welcome I appreciate you and thank you guys for making such amazing food! read more

Service is so great! Food is awesome but pricy. If you get the app it is pretty cheap. Really put the people through the lines fast. The setting is always so enjoyable. They ask you if you want a refill before you even think about it. Best place I've eaten in a while!!! read more

not having good service and bringing out wrong orders. i do not appreciate it bc i just want to eat and drink but y'all make me MAD

Place was busy, busy, busy. Employees very friendly and moved at a quick pace to get everyone taken care if. Food was hot and delicious!

If you are going to charge 12$ for chicken nuggets and salad make sure you give the customer the salad dressing.

I'll never understand why people complain about a Busy restaurant. A busy restaurant means it's a successful one. I fully understand why chick-fil-A is a known favorite especially this location. It was packed and I still received excellent service. The team members were all respectful and friendly. Our food was warm and delicious. I highly recommend the kale crunch salad in replace of fries. It was fresh, crunchy and paired well with the chicken nuggets. It added a light "feel good" sense to the meal. The employees seem very knowledgeable in the process of how things should be ran. Each employee was quite imperturbable when ask to do a task by customers. I notice an employee by the name of "Josh" who took 3 requests at once and met each requirement within minutes; including getting a young woman a free Ice water. The restaurant looks clean as well as the employees (clean people serve clean food I like to think).. I don't eat here often but I may just come back to get another one of those side salads. read more

Chick-fil-A - Chicken Chick-fil-A Nuggets - Fast Food Near Me - South Charleston, West Virginia

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When people say "Regular Chicken Sandwhich" it means a Chicken Sandwich with NO PICKLES don't get me the food is great. The service is also great but before they forgot the Spicy Chicken Sandwich Twice today. The environment is a little dirty but clean in places. read more

Great food - busy place - This location is right off of the East side of SR 119. We thought we had pre-ordered and stopped in to pick up the order but the app seems to have been challenged and did not want to work for us. So we made a decision to park and go inside. As with many Chick fil a, it is a very popular restaurant. It is in a line of places up on a hill right off the road. There is limited parking and lots of cars as it is a popular place and was extremely busy on the afternoon that we visited. Line was backed up to the side street. We checked at the counter about the order and it came out within minutes. We noticed that there are 4 different food delivery services. The staff was very friendly and took our order quickly and efficiently. The inside had tables to the left and right hand side of the main door with the counter directly in front of the door. Overall, it was a pleasant experience with good staff and reasonable prices and I would recommend this location to fellow travelers in the area looking for good food. read more

Chick-fil-A - Entrance Sign - Fast Food Near Me - South Charleston, West Virginia

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Manager was an asshole. Worker was cool though...manager was not. The food is always good though. Hostility from the manager though.

We showed up 20 minutes before closing with a group of 25. The food was amazing, but the service was extraordinary! The employees worked together and our food was prepared and served quickly! Great job!!! read more

Chick-fil-A - Fast Food Near Me - South Charleston, West Virginia

One of my all time favorite places, food is great and the place is always clean, the employees are always very nice. Genuinely a great fast food restaurant, would recommend. read more

Great location! Food was ready as soon as we arrived! Bathrooms were clean and location was close to gas stations and the highway which made our trip easy! Food was delicious and drinks were given in a convenient carrier. Would stop again any time I'm in the area! read more

I understand it is a newer store but took way to long for food to arrive and the quality was not the standard that one would expect from a chick-fil-a. read more

Chik-fil-A usually has some of the best service. The past two times I have been here, they have left out an item. Although I was missing my food, the food that I did get was still top tier. I just think this specific Chik-fil-A needs to get with it. read more

This by far is my most favorite CF ever! No matter how busy they are, they breeze right through fast and friendly! They always take care of the community and care about their customers!! read more

It's amazing how efficient their drive through and pickup order process is! I would give an extra star if they were open everyday.

I love their salads and their wraps. Always fresh. They're working hard to speed up the drive thru and the lines are still long. Most popular place around read more

One of my favorite places to eat they are friendly and seem happy to have you visit them . They have a good selection of food and are very family oriented read more

Usually, this Chick-fil-a is excellent. In the past, it has compared to no others in service. I mean top-notch, cream of the crop, straight A's across the board. However, it was really scraped the bottom of the barrel during my last three visits. My son has lunch at 10:40 and Chick-fil-a is still his favorite. Whenever time allows, I like to pick him up some food and take it over to the school. I'm a working mom, so this is enjoyable for the both of us. I understand that between 10-10:30 may be a busy and complicated time. The first two times that I encountered issues, I chalked it up to a learning curve. I was parked, was asked to change orders (breakfast to lunch and lunch to breakfast) at the window, etc. This time, I asked specifically when my order was taken--Do I need to order lunch or breakfast? Because this is time sensitive and I can't be parked this time (there is also road work being done towards the school). My little boy waits patiently at the door at school for me to come with his bag of food. She told me to order breakfast and so, I did. I ordered my son a chicken biscuit, chicken minis (he shares them with his friends), tater tots and I ordered myself a sausage, egg and cheese biscuit. I, personally, am not a huge fan of chicken but the bacon, egg and cheese and also the sausage, egg and cheese are very yummy. I hate to be complicated but I am just not a chicken fan and my son eats, lives and breathes chicken...so I make the sacrifice to make him happy. I pay and go to the window. Now, remember that the line is a colossus. I am in line a good while and I see folks being parked from a distance. Finally, I get to the window and they tell me that they canceled my breakfast order and do not have any breakfast food. I can either order lunch and get refunded. I explain to her that my son's lunchtime is NOW. I need food NOW. I don't even like chicken sandwiches! So, I tell her that I'll take whatever she has ready so I can get to my kid. She tells me that I need to tell her what I want. I get two chicken sandwiches and waffle fries. Guess what. I am PARKED FOR TEN MINUTES. If you no longer have breakfast food and are now serving lunch (in which I was lied to in the first place) and I did not have a 'special order' and I told you how time sensitive it was...why was I still PARKED FOR TEN MINUTES. By the time that I got to my son, remember that there was road work going on, his lunch was almost over. They said he waited by the door for me until they forced him to get a lunch tray. They said legally they have to make sure kids eat so he had to get a tray. I felt so terrible. I'm starting a new job. This was probably one of the final lunches that I'll get to have with my son at school...and I didn't get to enjoy it because of Chick-fil-a. :/ read more

Always a pleasure to eat here. Staff is friendly and helpful. They seem genuinely happy the customers have come in. Of course he food is great. read more

This Chikfila has ample parking. Much better lot than most others at least those found in Virginia. Service was fine and the seating area was clean. They didn't have anyone coming around checking on people, offering refills or clearing trays at this location. read more

No reviews?! Would I like to write one? My pleasure! We needed a quick lunch when we arrived into town, and we were glad to see this Chick! The double lane drive thru looked promising, but wasn't--our lane didnt move while we saw about 5 cars bypass us in the other lane. When we finally got to order, we understood why. The gal that took our order then proceeded to read back the wrong order and then giggled at her mistake. Fortunately, the bag of food we did get was correct, and was the usual great tasting chicken sandwich and waffle fries. Good food, but not so good drive thru service. read more

I've been to this location a handful of times, but only through the drive through, so I can't attest to cleanliness or anything like that on the inside. I can tell you, however, that the food has always been top notch, and the employees are always courteous. There are 2 drive through lanes that come back into one, and there are always 2 people taking orders outside and directing you where to go. (At least at the peak times I always go.) Drive through doesn't take long at all, these people know what they are doing! read more

We pulled up 10 minutes after they had already closed without realizing the time. The manager was so kind and ensured we got whatever we wanted still! Kind employees, and great leadership in place. Thank you for serving us when you didn't have to! read more

So delicious. First eating at this chain. Could eat here everyday. This franchise is like KFC and Wendy's combined, but better than both. Recommend the Spicy Chicken Sandwhich. Not crazy hot, but really tasty. read more

Chick-fil-A - Spicy Chicken Sandwich & nuggets. - Fast Food Near Me - South Charleston, West Virginia

As always -- great customer service, fine food, promptly served. Smiling faces. Close by the orthopedic center where we were heading.

There is no better chicken sandwich. It doesn't matter if you are going through the drive through or eating in, they put other fast food to shame. They are friendly and look for ways to help when they can. Mom and dad can pretend they agree alone for 5 seconds when children are in the play room we can see them. read more

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This is a very good place to eat, quick and courteous service, great food, and reasonable prices.

I would have given a higher rating if the girls and one of the boys had not been smug. And had gotten my order correct l get so tired of not getting respect that I deserve. When I am by myself I always have to go thru that awful drive thru. Never do I get to order at a parking spot and have someone come to me. I certainly hope the next time I come I will get better device read more

Kindest friendliest staff of any Chick-fil-a I have been to. Very clean and in a great location. I will be back.

THIS CHICK FIL A IS TERRIBLE. it's five min from my parents house so that's the only star it gets. The major problem every.single.time is: the fries no matter what size you get, not filled to top of box! I just got a large tonight and it was HALF FULL!!!! Like the amount of a kids I counted and there were only 7 fries in there. THIS IS EVERY TIME. Another problem is that they make boat loads of nuggets and try to give an hour old to people that get 12 ct or more. If the mall was open til 10 I would go to that location even though there is zero parking. I've eaten at many chick fil a locations down and up the eastern seaboard and this one is tied for worst one in history of my transactions. read more

One of my favorite restaurants. You cant go in because of Covid-19 but the staff are SO nice, there's a wide variety of food to choose from and all you have to do is pull up and they will take your order right away. read more

Chick fila is InAnE it's affordable everyone is nice and it's very good quality I recommend it

This Chick-fil-A is outstanding... food is always fresh, always hot and they always get my order right. I also find the people working at the SCharleston location to be very friendly as well. Great place!!! read more

Every time we come here after 8 pm they have turned off the ice cream machine so you can't get shakes or ice cream unbelievable. At the speaker when I tried to order the person taking my order told me the machine froze up and since I had to wait in the drive thru line for ten minutes because there is about 10 cars behind me and you can't get out of line I ask to speak to the manager when I got to the window and she told me a different story as to why the machine was turned off an hour before they closed. read more

Chick fil a has without a doubt the best chicken sandwich I have ever eaten. It is a bit hectic with so many customers but you are waited on in a timely manner. Definitely worth the drive to eat here read more

We eat at this place all the time! Today we go in and as I order the cashier informs me my child was mocking her and says it is not acceptable. I ask what my child said and she replied, "yes, ma'am." I look at her astonished. I said um, you confirmed what her drink was and she replied with manners. What is the problem? She continued to insist she just said it to mock her and my daughter was bawling and crying by this point. I informed the manager, but she did not really seem to care. We will not be returning!! read more

Just went to pick up my curbside order, wich was a chicken biscuit- after waiting 20 minutes no one had came out to my vehicle tried to place another order and it was already past 10:30 so no more breakfast! I won't be going back! read more

this Chick-fil-A location is only messed my order up two times in the past 10 years that's amazing they're always fast and the order is always correct read more

Who doesn't love Chic-fil-A? This location is awesome fast drive-thru and always gets the order right been coming here since they opened. Best chicken sandwich around! read more