Came in between 12 and 1 on May 30, 2023. Really liked Juan (young dude), thumbs up for customer service.

Isiah and Issac have the best customer service ever, very attentive to each and every customer, and they greeted everyone who walked in. The store was really clean and very well stocked. And my sandwich was fresh and made to perfection I will delffinty be back And will recommend only subway I would come to in Riverside. read more

I've ordered take out and divert from this store. It's kind of a hit and miss on delivery. Today 8/28/20 I had delivery what an ugly mess I received. I ordered a Sweet Onion Chicken Teriyaki, where do I start, to much mayo, i didn't ask for cucumbers and they were there, i asked for Spinach and i think i got 3 or pieces gobs of pickles (to many) two slices of tomatoes. There was so much Onion Sauce and Mayo the bread fell apart and the bread was soaked. It was gross!! But like I said it is a hit and miss. Sometimes it's on point but sometimes it misses! Soooooo if you like to gamble this is the place for you lol!! read more

The absolute worse customer interaction I've ever experienced at a subway chain. Both employees acted pissed off that we walked in, let alone order sandwiches. Do yourself a favor and skip shitty customer and spend your money elsewhere. The place was filthy as well. read more

It was 8:30 and I live across the street so I went over for a spicy Italian sub. The chairs were up on the table and there were covers over all the toppings. A young man came from out of the back and proceeded to tell me they were out of Turkey, salami, tomatoes, and a few other items. There went my spicy Italian sub and there my business went. The store isn't supposed to close until 9pm. read more

Worst subway I've been in yet. The young man was hateful contrary, and the franchise owner look like he was right there so I guess they can treat you anyway they want to and throw your sandwich around, the staff upset that they have to work read more

Came in to order breakfast sandwiches around 10:30a.m. This place was out of shredded cheddar, guacamole, avocado, cilantro and coffee creamer. I'm sure they were out of more than listed but this is just what we asked for and they were out of. Management needs to get on it and order what is needed in a timely manner. read more

Worst subway around. Subway on every corner this is the worst. You buy the meal they dont tell you until you pay that they don't have cups or any cookies for meals. Its a joke he doesn't know where the sauce or toppings are I told him and the owner doesn't care read more

Awesome store. Today it is so lucky because the guy Wheat has awesome service. He always smile and make the customers feel happiness in the morning. I will order and pickup this store. Don't go other subway stores. Thanks for the awesome service!!! read more

Seriously they hire people that can't even make a sandwich. I opened my sandwich and it fell apart come on Subway train you're employees right they get paid to make sandwiches not finger food I have to pull over to wash my hands because it was basically finger food SMH. read more

Subway - This is the mess I was left with I got Subway because I didn't want a messy meal and that's exactly what I got. - Sandwiches Near Me - Riverside, California

Omg! Worse subway I ever been! I got here today 8/23/18 at 3:10 pm & I never felt the this unwelcome in my life! First of all I say hi & only the guy( I think the manager) who said hi back to me was him. The other girls gave me a look of tell me what u want & leave me alone. They didn't have any customers just one couple eating, After a few minutes she asked what bread I wanted I said 2 italian please, she said we only have 1 so I said 1 Italian & 1 wheat. She looked like hates her job but on top of that the bread was so hard, the vegetables weren't good looking either & the worse thing was the tomatoes looked like a bottle of pepper felt on top of them so I didn't put any in my sandwiches, thinking it wouldn't b worse.. I paid & she didn't even gave me the bag of food in my hands, she left them on the counter & moved away. Worse subway I ever been! Hard to believe this place still open. read more

Subway - Sandwiches Near Me - Riverside, California

Like usual, this subway is the same as other stores but the customer service was awesome. Guy named Chino was the only one working at the moment and he was kicking ass. Served 5 customers in 10 minutes. Between taking multiple orders and opening bathrooms when needed, I was impressed. I wish Subway would always have two people at the ready but this ain't a perfect system. Chino deserves a raise with his skills and customer service read more

We ordered 3 sandwiches one of our sandwiches went home with someone's else and we got their sandwich. When we realized the mistake we took the sandwich back. The other people did the same. the workers handed my daughter the sandwich the other people took. No one offered to make her a new sandwich. But the other people got a new sandwich. I think that is nasty you dont no what they did to the sandwich or what we did to the sandwich. You cant just pass the sandwich to the next person. Very disappointing. When I tried to call the subway the phone number listed is not the correct number. read more

Worst subway, the staff is not trained to do the subs, I have come several times, because is the closest to home, but after many times and seeing that they don't care to follow subway standards and they can't even wrap a sandwich and the management doesn't care why should I return, I'm done with subway!! read more

Unfortunately I will no longer be going to this subway. The young man with the long hair, which incidentally isn't pulled back eewww, is so rude to customers. When he was asked for his name he promptly responded that it was non of our business. His lack of customer service is beyond off putting. Very glad that there is another Subway close. read more

There was a FLY crawling all over a 12in white bread that was getting ready to be prepared for a sandwich. The customer indicated he wanted a different piece of bread because of the fly. Instead of throwing it away, she put it back with the rest of the bread in the bread container!! Another Subway lady came out and didn't see what happened. I stated loudly enough for everyone to hear that the other lady put bread back the bread with a fly crawling all over it and i didn't want that one. She did nothing and the other Subway girl smirked. Will not return to this location read more

Amazing customer service..the store was clean, the staff was really nice and my bread was freshly baked..

So to be completely honest, I've been to better Subways, the employees at this one really try to give you as little as possible. I asked for extra cheese and avocado and they put as much, maybe even less, than the normal amount I've gotten at countless other Subways. On top of that, the location isn't that great because it's right next to a bus stop and there are always homeless people asking for money or being rude. It's just an unpleasant experience and I would recommend going to another Subway. read more

Terrible subway. They are out of tuna almost every time we go. They don't have bread choices . Today only had white and wheat. It's so close to my house but we end up going to different place. Not worth the effort to walk in. read more

got a turkey lunch special on honey oat bread w/ guacamole. sat down to take a bite and noticed MOLD on the bottom side of bread. YUCK!! ask for the manager, but, was told he wasn't there. Sabrina asked if I wanted them to make me another sandwich, REALLY??!!!. so she told the cashier to give me a refund; I paid $7.29 for the special; they refunded me $5.00. that's it!! when I asked Sabrina why just the $5.00, she told me that's all. customer service SUCKS!! then Sabrina takes the sandwich into their back room and returns with sandwich telling me that it's not MOLD...she had taken the guacamole and rubbed it onto the bread. UNBELIEVABLE!! I had already taken a pic of mold on bread, and even the cashier saw that it was mold, but, Sabrina thought she could treat me like an idiot. WILL NEVER EVER RETURN!!!! check your bread, guys. read more

Me and my boyfriend took the bus together to rcc my school then stopped here for food. Got the italian sub. The girl was nice. It was empty so it went fast. Got a drink and the macademia nut cookies wit cranberries in them. Omg they were soft and chewey and moist. I went back n for more after I finished I was a beast goin back and forth for those cookies. I go there often when I get out of school and am feelin hungry. So definetly stop bye. read more

So this is my second time at this subway and I came in close to closing. The sandwich artist was helping another customer and rite away asked me what I wanted and I told her a tomato basil wrap... she asked me what kind of wrap twice! She wasn't listening to me and she was in a rush. Didn't even start my wrap it sat on the counter for a min. The customer in front of me asked for honey mustard and she put something else on her sandwich and the customer had told her that's not what She wanted but the sandwich artist insisted it was ok. She came back to assist me and she doesn't even bother washing her hands after handling the register. Big no, no! I worked at subway for months and after handling anything we washed our hands. I even caught the co worker wiping down the knife against the metal where the white boards go. get up to the register and I told her I wanted a small drink she rung me up and didn't get the small drink, I also told her I had my rewards app three times and she ignored me. I finally got to scan my rewards and it didn't even scan properly, she lied and said it worked. She just wanted me out of there. Horrible service! read more

Breakfast sandwiches are amazing!! I have been here every morning for the past couple of weeks for a Black Forest and egg white breakfast sandwich on flatbread. Thank you so much! read more

This has been my second attempt @ online ordering to find out once I arrive to my destination and time for lunch to that my order is wrong. I would think if it's written down and actually doesn't even require many ingredients that it would be an easy task. When I arrived to pick up my order, the employee told me that she would be with me in a moment, then proceeded to get a fountain drink for herself, take a drink, before going back to the counter to help me. The store had only been open for an hour...but I'll be taking a further drive to another location if the mood strikes for subway again. read more

This review is solely based on my experience today. I have been coming into this subway for many years with no issues. However the staff there today especially Esmeralda displayed unprofessionalism. As one of subways "mission statement : "Delight every customer, so they want to tell their friends-with great value through fresh, delicious, made to order sandwiches, and an exceptional experience ". Well my fellow Riverside neighbors it's seems like the staff especially Esmeralda clearly needs to be re-educated on customer service. Yelling aggressively across the room, with customers present in the lobby and refusing to provide service and ring me up. Now her fellow staff member clearly saw that there was no issue since he attended and made my meal to go. But when asked for her name she refused multiple times to provide it and made her intentions clear that she did not want to attend me. Now this question is for Subway are we now training your staff to encourage racisms by age or race? read more

Flatizza time, good subway and location next to UCR

Today I came into this subway and was curious about the applewood pulled pork sandwich so I asked the subway worker if it was any good. She said " oh yah it tastes really good this sandwich is my favorite"... So I decide to give it a try... The worse choice ever it was like I was eating nothing but bread and the pork meat tastes gross. I called the store to let them know and the manager who was also the person who recommended to me said "I'm sorry but there's nothing I can do about it and I feel bad because I told u that it was really good" and I said " we'll it's not it's really bad and I disliked it" she says " well I like it because I eat it everyday..sorry but goodbye" first off she's a liar since that sandwich is a new recipe so how can she eat it everyday...just what they say just to up sell a new product. I know it's not her problem to help me choose what to buy but she should have offered me a different sandwich. Not coming here again. read more

Subway - Barely any meat, mostly bread and lettuce. - Sandwiches Near Me - Riverside, California

Dyana and Dayanna are absolutely amazing employees. They seriously deserve a raise or something. They greeted me awesomely and have such a great attitude my entire visit. I felt welcomed and comfortable. I came in around 7pm on Saturday September 17th. I can't wait to come back. The food was tasty! read more