This past week, i ordered a footlong Subway Club togo, 14.99 on freshest white bread possible (specifically). 1. Bread harder than a rock in places (stale) 2. NO Roast Beef at all. 3. RAW bacon strips (I NEVER asked for bacon). 4. Asked for TONS lettuce, got token amount 5. Asked for Swiss chees (always have), got some slimy provolone OWNERS HAVE CHANGED! When I called, I could hardly understand any English other than being told "TOO BUSY TO TALK TO YOU" and being hung up on. * The entire sandwich went into the trash, because I don't eat raw bacon contaminating my entire INEDIBLE sandwich. I'm OUT $15, lesson learned. Someone should contact the health department for possibly poisoning customers. read more

Excellent location next to the I-50, this Subway is a must-stop on your way to SLT. Crew was very friendly, smiling and clearly interacting with customers. Sandwiches were perfect and tasty. Finally, the inside was clean well-maintained. read more

Subway - Clean - inside the restaurant - Fast Food Near Me - Pollock Pines, California

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Stale food with small portions and a not so friendly staff. Used to be good when we moved up here, but it went downhill.

The. Best. Subway. I've. Ever. Been. To. My standards have gotten so high with this Subway. It's pretty outrageous. So, I get that subway is just sandwiches, chips and cookies, but this place really blew quality and taste out of the water. How can I ever eat Subway and not think of this place? First of all, the sandwich artist (yes, that is the correct name, at least it was when I worked at Subway when I was in my youth) did an amazing job of displaying and layering the ingredients. This seems like such a small detail, but it makes a huge difference when you are biting into your sandwich. We ordered these caramel chocolate cookies that I've never seen at a Subway before and they were just the greatest thing. I would legitimately drive all the way there for a day trip for some snow again and those cookies. The workers were all nice and friendly. I was very impressed with the cleanliness, as well. I definitely will stop here again, in the near future, on our next trip. read more

We were visiting Pollock Pines and went into subway two different nights. The place is clean and roomy ,very nice. The people working there were very courteous and made great sandwiches. I will definitely will be going back. read more

While on a bike ride from Placerville, I started to get hungry and could only think about this Subway I knew that was at our turn around point. Service was fast, incredibly nice (even though I was a little spaced out from hunger and kept asking for more veggies- everyone was really friendly and jovial), and the fireplace was a nice touch! I was also impressed with the view while eating my $4 sandwich! It was a great quick stop while you're on your way! read more

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This place sucks. Order was wrong. Sloppy sandwiches. Last time I'll ever go there. Kid that made the sandwiches was a dumbass and sloppy.

I'd never think to review a subway of all places, but this one is bomb af. They don't skimp on anything, their staff is friendly and moves quick. Idk what is different but their sandwiches are just extra good compared to other subways. We make it a point to stop at this particular one when we head up to Tahoe. 5 stars! All other subways should take notes! read more

Hands-down the best subway experience I've ever had and it's because of this young woman! Her customer service skills are extraordinary! She is personable and efficient. read more

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I would say that this particular location of the subway is pretty interesting in a very good way. It's located off the sly park exit. The dinning area looks like Starbucks. It had soft chairs a tv and a lot of other cozy stuff. The workers are very nice they did my sandwich the way I wanted. Bread was fresh I could taste it. There is also plenty of a parking spaces with a fabulous view to the mountains. read more

Okay, I have been meaning to write a review on this one particular Subway location and I kept procrastinating it; my apologies. In early May, my husband and I were driving home from Tahoe and we were both hungry. As you probably know, driving home from Tahoe, there are not a lot of places to stop and eat at since you are driving and navigating through some very tall mountains and little towns like Strawberry with a population of 15 people. My husband noticed a sign for Subway so we both agreed to grab some sandwiches there. When we entered the deli, there was a long line of people; I figured it was probably because this was the only stop between home or driving to Tahoe. I was wrong; it's because the food and customer service here is amazing!! This place was nice. It had (catch this) comfy sofas and a beautiful fireplace too, lots of tables and booths as well. I order a 6 inch veggie sandwich on wheat bread with an oatmeal raisin cookie (since I was craving something sweet) and my husband ordered the meatball sandwich and a chocolate chip cookie. Our sandwiches were legit; the bread was super soft and the veggies were super fresh and delicious. My husband loved his sandwich too and the cookies were super warm and moist (almost as if it almost it came right out of the oven). I honestly never been to a Subway where the sandwiches and cookies were this delicious. Best Subway location by a mile; recommend! read more

This was the best Subway ever. The sandwiches had so much meat and the freshest toppings. My husband can have 2 foot-longs and not get full and got full off of almost a 6 inch. The customer service was great from all of the staff and they worked as a team. I would actually go out of my way to go to this subway vs any other subway. Keep it up and thank you. read more

Good clean subway location. By far best deal in town for your money. Great hot pastrami. Ask for the meat to be heated longer

Actually the food is as expected and normal, however we had small kids etc., and the bathrooms were very dirty. As a matter of fact the toilet in the one I used had urine all over the toilet seat etc. Kind lost my appetite. read more

I always order a foot long and it is plenty for two days. The servers are very courteous and willing to help in any way you might need.

This subway has great customer service. Personally, every subway I've been to really doesn't taste any different. They always make an awesome sandwich, but I was served by Bri, who was very friendly and helpful. I understand subway corporate has size amounts for what is put on a sandwich, So I always ask for more veggies, they should consider making the size amounts a little bit larger, but Bri was awesome. read more

It's OK for Subway, but do yourself a huge favor and skip this place. Just go over to Safeway's deli and get a much better meal. In fairness, no Subway would get more than two stars from me... read more

Had the most awful dining experience of my life at this location tonight--if there were a way to give this place zero stars I would. My sandwich "artist" was shaking to begin with, with a hacking cough that she couldn't be bothered to cover her mouth for. Her eyes were wild, in the drug addled way you expect from a washed up rock star, but not the person who is making your food. That should have been my cue to leave, but I was hungry, so I put on a brave face. The boy I nanny for ordered first, and she got mustard on her glove. No big deal, she wiped it off with a napkin. Then came my sandwich, which she used the same mustardy gloves to make. After throwing my sub in the toaster, she proceeded to empty the garbage. THEN MADE MY SANDWICH WITH HER GARBAGE GLOVES. Not only did she violate health code, she also got my order wrong but did not apologize when I corrected her. "No, you wanted mustard". But Nate swears I said vinegar. WTH. I wish I had gotten her name so I could report her to management, but--oh yeah--no name tag. All I know is she was working at 7:30 PM on February 24, and I will NEVER come back to this place again. read more

Went there for lunch. Two people working, trying do there orders fast. One guy is doing four sandwiches at one time. Blocking the other girl from making a sandwich. She squeezes in and makes one. Now my turn. She ask if I want mine toasted, I say no thank you. I goes into the toaster anyway. I tell her not toasted, but she does not hear me. Toasted sandwich. Then she gets called away and there sit my toasted sandwich. Argot her person comes out and does not know what sandwich belongs to who. Come on it a sandwich. Why is it so hard. read more

Small joint subway restaurant. Friendly customer. Clean bathroom. read more

This is the worst subway I've been to!! I ordered a 6 inch veggie & BMT and ask for avocado and the girl preparing it only put 1 thin wedge on each sandwich and spread it on the bread...so one side of my 6 inch didn't even get avo. extremely disappointed & will never be back!!! read more

Subway - Bad sandwich for a high price - Fast Food Near Me - Pollock Pines, California

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Compared to other Subway locations, this one is above average. From the moment we walked in we were greeted by a couple of very friendly girls who were very eager to help us get our order started. They worked well together getting our order completed and the sandwiches were very good. The staff was extremely friendly and always smiling. The location was very clean with a lot of seating. My son loved the television in the back and the comfy chairs. Hope to make it back to this place on our next trip up to Lake Tahoe. Management should be proud of these ladies! Great service! read more

As far as subways go, this has got to be one if there best. It is definitely the cleanest and freshest subway that I have been to. This place nestled in a beautiful little town on your way to or from Tahoe, they have this really nice outside dining area and the inside has a neat fireplace and television viewing area with couches and everything. Its a wonderful touch. The best part of the experience here is the staff. Very positive, upbeat, and personable. Loved it!! read more

This place deserves negative stars! The employees are disrespectful and wouldn't let me use a coupon because "people use them too much". They argued with me and when I asked to speak with the manger they told me they would call them but avoided it. I have never had a worse experience in my life. They made a complete scene over a coupon. I don't recommend this place even to my worst enemy. read more

I will never come here again. I'm tired of going to every subway and something being different. This subway doesn't allow you to get a footlong and get a half and half because the prices of the sandwiches are different, however I don't know why they can't just charge me for the more expensive sandwich. They said they couldn't do that. This is the only subway I've been to that does this. read more

Clean, small, attached to a very nice, large and clean SHELL Gas station. They share a very clean restroom. http://www.yelp.com/biz/zgSeiOe9G7cnXq6nhVCujg#hrid:uM8bJAZ2BHadN4NPNzkaDA read more

I went to Subway on the 4th of July the middle of the afternoon the service was bad I asked for a deluxe and he didn't give me a deluxe but still charge me for it the person that was serving me made me feel unwelcome it looked to me like he hated his job and he was in a hurry to get me out of there he seemed to lose patience with me I won't go back there again read more

Over the years we've always been able to count on Subway to make one of a kind, delicious sandwiches.

I really like this small Subway. It has a nice small dining area with a TV and fireplace.

Everybody knows how Subway goes to great lengths to assure you don't get more than a single thin layer of meat on your sando. When they do the $5 footlong promo you can get a decent sando by tossing half the roll and doubling up the meat. Now, this Pollock Pines has decided not to honor these promos in spite of their corporate ad campaigns. I spoke to the manager at this location and was told that they will not participate due to hight cost. PLEASE Togos, open an outlet in Pollock Pines!!!! read more

Best subway in 100 miles. T is awesome and so is his staff. Everything is always fresh and tastes great .

I've eaten here a few times. Service was fine. Bought three sandwiches for lunch and two of us were sick well into the next day. Will be my last time at this location. read more

Friendly staff, they definitely put love into their food! The store is always clean and they have a cute little sitting area in the back that's very warm and cozy. It also helps that I can call in my order and then go and quickly pick it up being a college student my time is always limited. read more

I love Pollock PInes Subway. I call in at lunch time and with in 5 min lunch it ready. Totally love them.. you guys are great :) Natalie! read more

I never thought I would be writing a review for a Subway. They are all the same, right? Well, I found this Subway to be better in many senses and thought that I should give them credit. Visited this place during Dec 2013 on our way back from S. Lake Tahoe. First of all I found their staff to be very courteous. They don't seem to cut corners and like to please their customers. We wanted to have something light, so went for 2 foot long subs for 4 of us. Since the person knew we were 4, she packed the 6" pieces individually, marked them very clearly (for the different ingredients - with/without mustard etc). The second thing I liked about this place was the layout. usually all Subways are "corridors". with the dining area at the back of the restaurant. But this place is refreshingly different. It has a large area to start with. Also, as somebody has noted there is a nice couch to sit and enjoy the flat screen TV. The place is also very clean, and yes, that includes the rest rooms. These folks deserve credit for standing out. read more

Ordered via phone last night (12/7/16) and stopped by for pickup on my way back to bay area. The man I spoke with was very sharp, and nailed the order first time. No going around in circles trying to explain my order. He provided great service and even asked for feedback the next time I came in. Great job! read more

Quality is just like any other subway, Except that this location opens early 7 AM and 8 AM on Sundays. This is a great location to get your packed lunch on your way to the slopes. Connected to a large Shell gas station store with shared clean restrooms. read more

Both my husband and I thought the girl behind the counter was impatient and abrupt. The food was consistent with all Subways. I know it's fast food, but customer service should still be a priority read more

This is a Subway with super friendly staff who work hard to get the customer taken care of the right way. Food is good and I have never been dissapointed. read more

In Pollock Pines there are only two good deli's one is Subway and one is Safeway. If you want a deli type sandwich those would be my recommendations. read more