Service was terrible store was dirty bugs flying around employee ignore you when trying to ask a…read morequestion food was nasty don't go to this one at mountaineer Boulevard or also known as Southridge

Food is always good quality here. You can (usually) sit outside, which offers an amazing view of…read morethe city. Service is not always fast.

Every time my family visits Pikeville we come here, and the food, customer service, and homey…read morefeeling of the place never disappoints.

The Good: milk shake was great! Fries hot-also a good thing…read more The Bad: The smash burger was one of the worst burgers I've had. Another 45 seconds on the grill it would have been petrified. Actually threw away the meat and ate the bun. Pickle & tomatoes were ok. Service was very good & restaurant very clean

Standalone japanese style restaurant…read more No frills seating area. There is variety of seating availalble available Regular tables, booths high tops lining the glass full length windows. There was just one young man serving. He seemed a little tired and unhappy to be working. But he was polite. My colleague ordered chicken hibachi and I ordered teriyaki salmon bento. My salmon bento came with spring rolls, dumplings and salmon atop some pieces of vegetables. The salmon was cooked perfectly- cooked through yet not dry. The spring rolls were freshly fried- but the contents of it was mushy. Dumplings were eelicious delicious Good for a quick meal.

Ambiance is decent, some soft music playing throughout. It is smaller than I thought it would be…read morefrom the outside, however. Tables were very clean. Service was prompt, although there were only 2 other tables seated there around 1pm. We were told to pick any table we wanted, then given the menu once we were seated. Menu pictures are included, I ordered a pink lemonade, hibachi lunch special with the strip steak ordered medium, clear soup, salad and a sushi roll of shrimp with cucumber. Important to note that the rolls that have a slash "/" mean you have to choose between the 2. The ginger dressing on the salad, on top of being quite pale compared to the normal color, was very sweet. I did enjoy it, but first impression wasn't the greatest. The clear soup, unfortunately, was the opposite. It looked delicious, but just tasted like warm water to me. When the waitress asked if I wanted yum yum sauce, I said yes and she brought over the squeeze bottle. Steak was cooked well, I'm thankful that I asked for medium, cause it came a little between medium rare and medium. Just the way I like it. Zucchini was cut quite thick, made it a little difficult to eat the less steamed bits, but the more steamed bits were fine. The rice was in the same situation as the soup. It looked delicious, but was pretty bland. The yum yum sauce helped. Overall, I'd go back if I was in town and hungry, it's certainly not bad. Ordered some to go dishes to try, chicken yakisoba and some fried rice on its own. The chicken was delicious, they really seem to have their meets down pat. The noodles were a little on the dry side, and salty. Rice was the same as in restaurant, kind of bland, need the yum yum sauce to mix into it.

Awful customer service, lady at the register didn't even know her own menu. If I could leave 0…read morestars instead of one I would.

Placed a breakfast order for my staff 40 minutes before I arrived. Granted it was a large order but…read morewhen I got to the restaurant they told me they hadn't even started on it. Pretty crappy if you ask me.

this pals saved my evening from destruction I had just finished two basketball practices we called…read morepizza town four times and they didn't answer turns out the freaking power was out on the east side of town pals being the goats they are just began generating power and they got me my food in like .1 seconds and it was amazing if I could give 10 stars I would

Intrigued as this is a chain that we aren't familiar with. It's super cute little burger joint…read morethat's drive thru only. They do have the tagline 'sudden service' for a reason. As soon as you pull to the opposite side of the building your order is ready to go. Beware if you feel pressured or anxious at a drive thru. Cashiers were super friendly and patient (remember our first time here). Pulled up and was told no shakes or fries were available. That was disappointing. So, didn't really get to have the full Pal's experience. Ordered the chili burger which was delicious and huge! Also got an unsweetened tea and a Mr. Enough (local herbal drink). All were good. We did have a local with us who assured us that everything is tasty there. Unfortunately, we only experienced a super limited menu, but had terrific service.

The Chicken Sandwich & nuggets are very good. It's always very clean & comfortable. The servers are…read morevery friendly. You have to try the cookies & cream shake. It's delicious!

I hadn't eaten at a Chick-fil-a in a very long time. But because I grew up in Texas, I was well…read moreaware of their quality. I was disappointed in the sandwich I ordered today. The restaurant is located in the newly renovated ADUC student center on campus. The staff was extremely friendly and the food was delivered quickly. The fries were to die for but the sandwich (I ordered the regular deluxe sandwich,which comes with lettuce tomato and cheese) was over cooked to the point of being tough. The bun crumbled like it was old. I expected more from Chick-Fil-a. I would like to try it again after they have been open a little longer, though, before I pass a final judgement.

I'm so glad they r open again! Really friendly service and fresh food! Can't wait to go back.read more

Food was great . I got 2 for 6 roast beef . I also got two turkey sandwiches . All were 5 s…read more Service could not b better Ambience a a 5

Kind employees with great attitudes, efficient drive through, hot fresh food. Great experience…read moreoverall.

I'm sure the food I just picked up at Chick-fil-A will be great. The girl standing girl by the…read morewindow there with her back turned to my car ... She didn't talk to me or tell me that I had all my food when she handed me the bag. There was no friendly conversation on her part at all. It was just not the kind of Chick-fil-A hospitality I normally get at Chick-fil-A. Just wanted to let you know there was no friendly interaction at the window.

Great roast beef. Great place to go sit and enjoy some delicious food. Definitely will be backread more

I ate here since I was doing business with a coworker and we decided to go here because it gave her…read morenostalgia of having one in the city she was born and raised in. Apparently, this chain had many locations at one time, but they downsized to this sole location in all of KY (I think). This place reminded me of Arby's, with its roast beef sandwich; however, if Arby's had salads and baked potatoes as sides. I ended up ordering a Rax, Lite Salad, and water. What I did not expect was the large (I guess they only had one size for water) was charged as if it was a normal fountain drink (later found out on the receipt that it was charged under a combo)? I think the Rax a la carte was $4.99 and the Lite Salad was $2.99. The large water, if a la carte would have been like $2.89 (total was like $11.54)! I noticed on the receipt that it was combo'd and the price of the salad was like $1.50 upcharge? Would I not have saved money had I just bought everything a la carte? $7.98 instead of $8.78 for the combo and a Lite Salad with upcharge, bringing the total to $10.28. Then Kentucky state tax, $0.64 and the city of Harlan charges a city tax of $0.26. Geezus. Not even Lexington charges a city tax. Harlan should be like Beverly Hills (I mean it has the hills part) if they are charging a city tax. If I had known they charged for water, which I just had seen the employee fill up with water from a faucet (not even from a machine, just a sink faucet, with ice); I would have opted for a soft drink. I feel like many places now days are charging for water or enveloping it into a combo (the right thing to do would have been to charge the Rax and Lite Salad separately). It would be fine if it was something like $0.25 or so for the cup (Starbucks does that); however, at the regular price of a large drink, combo'd? That is a bit steep. I am kind of mad, Lol. Good thing my employer gives me a diem to cover meals.