Service was terrible store was dirty bugs flying around employee ignore you when trying to ask a…read morequestion food was nasty don't go to this one at mountaineer Boulevard or also known as Southridge

Food is always good quality here. You can (usually) sit outside, which offers an amazing view of…read morethe city. Service is not always fast.

Been one of my favorite places to eat at since I was a kid. Food is always good and affordableread more

Every time my family visits Pikeville we come here, and the food, customer service, and homey…read morefeeling of the place never disappoints.

Standalone japanese style restaurant…read more No frills seating area. There is variety of seating availalble available Regular tables, booths high tops lining the glass full length windows. There was just one young man serving. He seemed a little tired and unhappy to be working. But he was polite. My colleague ordered chicken hibachi and I ordered teriyaki salmon bento. My salmon bento came with spring rolls, dumplings and salmon atop some pieces of vegetables. The salmon was cooked perfectly- cooked through yet not dry. The spring rolls were freshly fried- but the contents of it was mushy. Dumplings were eelicious delicious Good for a quick meal.

Ambiance is decent, some soft music playing throughout. It is smaller than I thought it would be…read morefrom the outside, however. Tables were very clean. Service was prompt, although there were only 2 other tables seated there around 1pm. We were told to pick any table we wanted, then given the menu once we were seated. Menu pictures are included, I ordered a pink lemonade, hibachi lunch special with the strip steak ordered medium, clear soup, salad and a sushi roll of shrimp with cucumber. Important to note that the rolls that have a slash "/" mean you have to choose between the 2. The ginger dressing on the salad, on top of being quite pale compared to the normal color, was very sweet. I did enjoy it, but first impression wasn't the greatest. The clear soup, unfortunately, was the opposite. It looked delicious, but just tasted like warm water to me. When the waitress asked if I wanted yum yum sauce, I said yes and she brought over the squeeze bottle. Steak was cooked well, I'm thankful that I asked for medium, cause it came a little between medium rare and medium. Just the way I like it. Zucchini was cut quite thick, made it a little difficult to eat the less steamed bits, but the more steamed bits were fine. The rice was in the same situation as the soup. It looked delicious, but was pretty bland. The yum yum sauce helped. Overall, I'd go back if I was in town and hungry, it's certainly not bad. Ordered some to go dishes to try, chicken yakisoba and some fried rice on its own. The chicken was delicious, they really seem to have their meets down pat. The noodles were a little on the dry side, and salty. Rice was the same as in restaurant, kind of bland, need the yum yum sauce to mix into it.

Placed a breakfast order for my staff 40 minutes before I arrived. Granted it was a large order but…read morewhen I got to the restaurant they told me they hadn't even started on it. Pretty crappy if you ask me.

As someone who works it retail I absolutely understand having a bad day. I come to this location…read moreregularly and usually have no issues but today was very different. Short yet, horrible interaction with the woman taking our order. We walk in and the employee screamed "how can i help you?!". And we were baffled and kind of stared at each other. My friend had a separate transaction and went first. I then told her my order was separate and she screams "WELL YOU ALL HAVE TO PAY FOR THE FIRST ONE", well obviously, I know that. I start ordering and she doesn't ask if we needed any sauce, so i decided to wait til the end. This was to be for to-go and she never asked, and then I hear her scream "WHERE DID THOSE LITTLE KIDS GO", and we kind of looked at eachother again. She yelled "is this to go?!" and i was absolutely baffled. I mean she was in the worst mood, and was sitting here screaming at "kids". We start looking through our bag to make sure it was correct and another employee asked if "everything was okay". I was so over it I didn't even get to ask for sauce or anything. I get outside and got charged for a burger, instead of cheese curds. I mean I genuinely believe she did that out of spite because by the end of it, I had quit being as nice to her and started snapping back. The employee who had asked if everything was okay fixed the issue, but i will definitely not be coming back in to place an order. There is no reason to take out what i hope was just a bad day, on nice PAYING customers.

Intrigued as this is a chain that we aren't familiar with. It's super cute little burger joint…read morethat's drive thru only. They do have the tagline 'sudden service' for a reason. As soon as you pull to the opposite side of the building your order is ready to go. Beware if you feel pressured or anxious at a drive thru. Cashiers were super friendly and patient (remember our first time here). Pulled up and was told no shakes or fries were available. That was disappointing. So, didn't really get to have the full Pal's experience. Ordered the chili burger which was delicious and huge! Also got an unsweetened tea and a Mr. Enough (local herbal drink). All were good. We did have a local with us who assured us that everything is tasty there. Unfortunately, we only experienced a super limited menu, but had terrific service.

I got a patty melt, sweet tea, and a large fry to share with my wife who for some reason thought…read moreshe could eat a big double with cheese WRONG...that thing was massive. Everything tasted exactly how I wanted it to taste, service was friendly and fast.

I will ALWAYS love Chick-fil-A and the more mainstream media slanders them the more I like them…read more The best fast food restaurant chain in the USA! But still doesnt get a 5. I cant hive a 5 to such a huge chain

The Chicken Sandwich & nuggets are very good. It's always very clean & comfortable. The servers are…read morevery friendly. You have to try the cookies & cream shake. It's delicious!

My wife and I had lunch here today. The food was great, prices were reasonable, and the place was…read moreclean. What impressed us the most was the customer service. My wings were a little slow arriving but the staff more than made up for it. They apologized and thanked us for our patience. They seem to really care about their customers. We will definitely be coming back.

gotten food here twice in the last couple weeks, both times the staff have done nothing but…read morecomplained about having to make the food and are always behind on orders.

Food was great . I got 2 for 6 roast beef . I also got two turkey sandwiches . All were 5 s…read more Service could not b better Ambience a a 5

I wish they had a breakfast menu and the Chick-fil-A App for purchases. Other than that having…read morethis restaurant in a town of less than 5,000 is remarkable.

I'm a fan, my kids are a fan and pretty much American loves the chicken chain including me. Well…read morelive may be a strong word, but it's one of the best fast food chain around how about that. This was a road stop during the week at lunch rush. The drive-thru was nuts and curled around the building. I elected to go inside because in my experience it's faster. I also had the time I decided to just eat in. Counter service was not as frenzied as the drive-thru. I found staff friendly and set at a booth while waiting, the dining room was also nuts, but all good on scoring a clean table. The area from what I could see was clean and that's a Chick Fil A trademark. My order was brought to the table by yet another friendly staff. My #1 meal was correct, hot and tasty. It's fast food, but it's to me about as good as it gets. 3.5 rounding up.

I'm sure the food I just picked up at Chick-fil-A will be great. The girl standing girl by the…read morewindow there with her back turned to my car ... She didn't talk to me or tell me that I had all my food when she handed me the bag. There was no friendly conversation on her part at all. It was just not the kind of Chick-fil-A hospitality I normally get at Chick-fil-A. Just wanted to let you know there was no friendly interaction at the window.

When you travel you get to see so many neat and unique things. Some things once common become rare…read more They say that during the last ice age the ice did not reach the top of the Great Smokey Mountains. The Mountains saved plants and animals from extinction from the ice. In Harlan there is Rax Restaurant. Once a mighty fast food chain with over 500 locations nationwide. Now that mighty fadtfood chain is down to two locations one of those two locations is in Harlan. The Mountains of Kentucky have saved this Restaurant from extinction. I remember years ago being able to see Rax all over the place. It was a treat to recently visit a Rax in Harlan. Rax is one part Arbys roast beef sandwich shop and one part full service restaurant. I ordered the Roast Beef Sandwich and tater skins. The Roast Beef was like Arbys. Maybe a little more of a buttery flavor on the bun but maybe that was just my imagination. It was good. The tater skins were a nice addition. The cheese was a little runny. Why the 5 stars? Well the food was good for fast food and you have to admire the survivors in the restaurant world. When you are in the Mountains of Ky, stop by Harlan. Get you a Roast Beef Sandwich. Stop for a second and appreciate all the effort that was put into this Restaurant. And maybe if you sit real quite in the parking lot and listen to the breeze you can hear the words of a rock music ballad from the 1980s or 1990s when Rax was a dynamic nationwide chain. Recapture the past and enjoy a good meal at Rax in Harlan, a survivor in the Mountains of Ky.

I ate here since I was doing business with a coworker and we decided to go here because it gave her…read morenostalgia of having one in the city she was born and raised in. Apparently, this chain had many locations at one time, but they downsized to this sole location in all of KY (I think). This place reminded me of Arby's, with its roast beef sandwich; however, if Arby's had salads and baked potatoes as sides. I ended up ordering a Rax, Lite Salad, and water. What I did not expect was the large (I guess they only had one size for water) was charged as if it was a normal fountain drink (later found out on the receipt that it was charged under a combo)? I think the Rax a la carte was $4.99 and the Lite Salad was $2.99. The large water, if a la carte would have been like $2.89 (total was like $11.54)! I noticed on the receipt that it was combo'd and the price of the salad was like $1.50 upcharge? Would I not have saved money had I just bought everything a la carte? $7.98 instead of $8.78 for the combo and a Lite Salad with upcharge, bringing the total to $10.28. Then Kentucky state tax, $0.64 and the city of Harlan charges a city tax of $0.26. Geezus. Not even Lexington charges a city tax. Harlan should be like Beverly Hills (I mean it has the hills part) if they are charging a city tax. If I had known they charged for water, which I just had seen the employee fill up with water from a faucet (not even from a machine, just a sink faucet, with ice); I would have opted for a soft drink. I feel like many places now days are charging for water or enveloping it into a combo (the right thing to do would have been to charge the Rax and Lite Salad separately). It would be fine if it was something like $0.25 or so for the cup (Starbucks does that); however, at the regular price of a large drink, combo'd? That is a bit steep. I am kind of mad, Lol. Good thing my employer gives me a diem to cover meals.