Took my order, they asked what sauce(s) I'd like so I said 2. Got to the second window. The worker…read morewas so rude for no reason and I looked in my bag to make sure I had everything. I asked for one of my sauces they didn't give me and told me rudely they are 50cent each. All of that for this little bit of food, and wanted to charge me more money. The ranch he gave me tasted outdated, nuggets were soggy. Wish I never went. I would rather have spent more money somewhere else. Lesson learned. GET BETTER WORKERS!

I am 2.5 miles from this store and it takes me 5 min at the most to get home. Why is my food always…read morecold. I ordered a Dave's single meal. Fries were cold not room temp COLD and the burger meat was maybe room temp. Never seem to be able to get hot food from this location. Go somewhere else.

It was just okay. Better than the area Chipotle, but that really isn't saying much. There just…read morewasn't any flavor- at all. I've eaten at other locations that were really good. The ingredients still seemed very fresh and everything looked good. Customer service was really good. Just no flavor.

Was not a huge fan of Qdoba Mexican Grill in New Albany. This might be a location thing or the…read morefranchise but I just did not love it. They have a lot of options and I get why people love it. Just was not for me. It is setup chipotle style but has queso and their queso is pretty amazing. I got the mild and spicy one mixed together and it's warm and yummy. My bowl however was not amazing. I remember their chicken not being great so I got steak on my bowl instead. They have an employee there named Ian who helped make our experience better. He was walking around ensuring everyone was happy and when I mentioned that it was my first time, he brought me a cookie. I love that he went out of his way for ensure that he everyone was enjoying their food. Great customer service

Last night, Grant took my order. He promised there was crackers in the bag for my chili, even it…read moresays, still on the receipt however, it was forgotten, bummer for me. But I have to say that was possibly the absolute worst chili I've had in my entire existence, it was like it said at the bottom of a cooker burning all day. Literally, it was horrible!!!! so my craving for chili still hasn't been satisfied therefore tonight I'm getting Wendy's. Lol Make burger tasted fantastic however I can't understand while it is a junior size, but a full price? A price of $6.29 for a tiny burnt chili is just being greedy. As you can see in the past, I have given great reviews, but I think this time they've lost me. Sorry guys.

This is a drive-in car type of food chain from Akron. If you're in Akron, it's five star excellent…read more if you come to New Albany Ohio it's hit or miss and often just meh I just returned to town after being out of state for about a week craving one of their special soda drinks. They take Gingerale and add either cherry grape or orange flavoring to it to create their Ohio, Californian, or Florida drink. I was going to get a Cali boy and some loaded tots as well. I pulled into the lot right in front of the car door in the car. Hop must've been eating. He was hunched over so all you could see is his rear end and his back. He wasn't looking out the windows or anything. He was looking towards the floor facing the kitchen. There he stayed for at least two or three minutes. I decided it wasn't worth waiting and didn't feel like beeping my horn so I went to Wendy's I swear the district manager needs to surprise their staff on a regular basis because there is a disconnect from corporate policies down here they walk to the cars rarely run and they just don't pay attention to their lot... And they wonder why their lot is consistently empty This is why On a rear occasion, you will get a really great carhop that's working along with a good kitchen manager and the food is spot on, but unfortunately, it's usually staffed by lazy people who messed up the orders leave out things or flat out. Just don't even care to work like this one did. If you're looking for Swensons, I'd say stick to the Akron based area and avoid all the Columbus locations because rumor has it the staff rotates throughout all of the different locations versus having a regular staff. I think that's part of the problem. It's just really weird how bad it often is and it's disappointing just as often . I should've given it one star But I just really love Swensons and just couldn't do it.

This time around the chicken strips were a bit smaller than normal....hopefully this is a one time…read moredeal.

How bad can you mess up an order when you only have a very few things on the menu. lol The food was…read moredelicious as always. The drinks however, my husband and I both ordered Arnold Palmer, his with ice, mine without. My drink looks like tea only while his looked like water. Mine tasted like it was made with dirty water. I am not kidding. I feel bad because we didn't say anything and they possibly didn't know, but it was late and I was tired. I did kill the chicken with a bottle of water that I should have been drinking anyway.

Great customer service. Our food was served hot and quickly! We will return for sure!read more

Worst customer service I've ever had. We were asked if we had a mobile order and when we said no he…read moresighed. We were asked if we should leave as we will have to wait a long time along with another sigh. After placing my order he said "see you whenever." Got my food later and it was wrong. I wish I could give 0 stars.

My go to restaurant for healthy Mediterranean dishes. And…read moretalk about fast service, literally five minutes and it's time to chow down. My favorite is the grilled chicken rice bowl.... And you will never find any fat or gristle as they meticulously trim, grill, season and boom... perfection every single time! And that creamy Taziki sauce since my taste buds into overdrive. Love the friendly staff and spotless restaurant.

This place used to be so good. Just had the worst meal I've ever had here. Half the items were also…read moreincorrect and did not get toppings that I paid a premium for. To top it off they forgot to give the pita bread with the salad (it was delivery so I wasn't in the store). Will never be back.

I wanted to take a moment and recognize an amazing employee/manager ( Julie ) working at the New…read moreAlbany Jersey Mike's. I had a small issue with my order and without hesitation ( in the middle of her busy shift on a Saturday) Julie rectified the concern and IMMEDIATELY turned a possible complaint into a PRAISE! I truly wish more employees in the consumer job market took care of the customer the way Julie did. I wanted the owner of this franchise to hear that Julie is doing an amazing job and represents this location with professionalism, integrity and great customer service! Rest assure that your business is in great hands when she is there. Thank you again Julie, my family will continue to visit this location and my friends will hear about this place as well. Amazing leadership. Take care.

Food was soggy within the 5 min drive back to my house. Service was slow but somehow felt rushed…read morewhen it came to making my sub (sloppy!) ambiance felt bland and corporate. wished i could say more but sadly this location has fallen.

The staff was very courteous and very professional. And even as a fast food restaurant, the eating…read morearea was very clean.

Chitlins meal is too good! Yummy! My friend Nicholas sthoer got the rod wave meal with double raw…read morechitlins he said it was amazing

Just swung in on our way home from an Ohio State game and our stop couldn't have been nicer!…read more The restaurant and restroom were immaculately clean. Our food was hot and ready rather quickly. But the service was what really stood out. The woman working the register was extremely kind and helpful. My brother tried to order the ghost pepper chicken fries. She said they were unfortunately out of them but asked whoever was working in the kitchen what they could do. He said he could mix together a spicy sauce and cover regular chicken fries, which my brother happily agreed to. It is rare to receive that kind of service with fast food! Those two deserve a raise!

Fries are bad they need to have new oil the next day they keep using same one from yesterday…read more Bad service

Very fresh, good taste and they are available on the too good to go app to save resources! Great…read morefast service and small quiet ambiance.

Wow, what a great addition to the NA community! So happy to have an alternative location to grab a…read morebreakfast sandwich that isn't fast food, a coffee shop, or a place that focuses on sweets. Stopped in on a Sunday morning and got two bagels to go. I was greeted by two very nice people who were very polite and courteous. They took the time to explain their options and then prepared our bagels. The bagels were fresh and delicious and it was so nice to have a real bagel and not this oversized bagel that is doughy. They have breakfast and lunch options for bagel sandwiches. They are located in the lobby of an office building and have some comfortable seating. There is also an area just outside the building where you can eat by a fountain. They do not have any signs outside yet, but they said they are on the way. Currently they are open daily from 8am to 3pm. Too bad they don't open at 7am for those that leave for work earlier. We will definitely be back