I would like to recognize the excellent service provided by Nermin. She was friendly, courteous, and maintained a positive attitude throughout my visit. She was smiling and very happy. She prepared my order accurately, worked efficiently, and ensured all my requests were met. Nermin demonstrated strong customer service skills by being attentive and making me feel welcome. The restaurant was clean and well-maintained, and their professionalism contributed to an overall great experience.I read more

Quite literally the worst experience I've ever had with any fast food restaurant. The first time I came in here the cashier offered me cookies. I took her suggestion and payed for three cookies. When I went to take a bite out of the cookies they were stale, tasted like old fridge. It's cool I should've figured, it's subway. The next time I went in, I frequent this place a lot since I'm working in the area, I mentioned to the other cashier the cookies were stale. Regretted saying anything immediately since the cashier with the red rocket lipstick took offense and let me know she physically touches all the cookies every morning to ensure they are not stale and if I wanted a refund I should've brought the cookies in. I let her know I wasn't asking for a refund just wanted to let them know since it's a selling point they got me on. Left the establishment and tried giving them a second chance today...nope. Never again. Ordered through the app to avoid confrontation and they left my veggie patty out of the sandwich. Didn't say anything when I went to pick up my order. If the owner sees this, expect a charge back from my bank because I am not paying for this. Edit: adding the cashier with the red rocket lipstick from previous reviews. If she's attending you, just leave. Y para la morra en este review, mamona por eso estás donde estás culera. Trabajando en el subway haciendo lo más mínimo, burra. read more

Subway - Missing patty - Sandwiches Near Me - Long Beach, California

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We came in with our own drink, the cashier was refusing to give us the food we prepaid for on the mobile app because he thought we stole the drink we came with. They blocked off their bathroom with a shelf so no one can use it. Also half of the employees were gone when we came in. They only started making our food when we showed them we paid in advance on the app. (which they should know anyways) read more

I got a foot long sandwich today for lunch for take out. It was $17.12 and I handed over $20.12. The cashier (it seems she was a manager as well) handed me over the sandwich and disappeared to the kitchen. NO CHANGE. I waited and she did not come out. I told another employee who went to the kitchen. The employee came out but the cashier took a long time to come out to give the changes and the receipt. She apologies but it seems not genuine. I wonder how many times she tried this tactic and how many people decided to leave without bothering to get the change. While I was there, she was berating a new female employee and even told me the other girl is new and don't know the work. The other employee was just doing just fine and it was not necessary to berate her. I really felt bad for the new employee. read more

I went earlier this morning and I wanted to change a cheese for a sandwich and she said they can't even though I was going to pay for it and this was coming from the manager, she is very rude screaming at her employees. She is not a good manager this is not okay. read more

Not sure why two employees working at Subway, the easiest job ever, say the "Restroom is not in Service!" And the cookies were all under baked! Not good! read more

Subway - Restroom not in Service! - Sandwiches Near Me - Long Beach, California

I cannot believe the service I got here. First this person walks up that cannot speak an OUNCE of English to understand how I'd like to have my sandwich. Let's start with we stood in the empty location without anyone coming out. Then the one girl comes out who cannot even layout a sandwich properly. I wish I could say I was being picky but when you order a foot long and the person leaves a quarter of the sandwich (I wish I took a photo), empty with no cheese or meat on it. I only asked if she could spread it evenly so she calls on to Darlene who gave us an attitude. I explained this and she leaves. Then the girl does the same thing for the cheese. A quarter of the sandwich empty. Still couldn't understand AGAIN that you don't leave part of the sandwich bare. I don't want to chew on bread a quarter of the way in. So Darlene comes out again and continues to be rude. I had briefly set my keys and wallet on their counter because I was trying to show with my hands that I'd like the sandwich evenly produced..so I got harped on like a child that the counter is not for keys and wallets. When she could have said would you mind removing that? Anyways, then she begins adding the tomatoes and purposely tries to get a rise out of me and like the non English speaking employee unevenly distributes the tomatoes. I asked her if she could please evenly distribute it and we'd like extra. This is the part I couldn't believe as I e never experienced this at a subway. She told me after ONE layer of tomatoes that it was enough and we don't need more. lol I said no, I'd like extra tomatoes. She says why? lol why do you need more? It's enough. It's the subway standard. I said well I think I know how I'm going to enjoy my sandwich. Mind you I'm with my elderly mom who also doesn't speak good English and she was extremely very rude to her. I come from a family who doesn't speak great English but if you can't even understand basic English, you might want to re-think working at a place that is going to require it. Then she began raising her voice and literally threw both our footlong sandwiches in the trash and walks to the back. The fact that she was harrassing us is absolutely unacceptable. We came here for the so called 4 star reviews. I actually feel she was being racist towards us because she THOUGHT and took it personal about the fact that I could not understand her coworker. Her co worker was never rude but she literally couldn't understand a word out of my mouth. So Darlene was being rude, spiteful and actually I'm going to call it what it is. Racist! I look Mexican even though I'm not and have been treated very poorly in the past with Mexicans thinking I'm faking that I'm not Mexican especially when my name shows Christina at my own job. I would never treat people this way in a customer service based job. I will be going to their corporate offices to file a harassment charge after they watch the camera. I was PISSED and cursed at her because of how she treated my mom elderly mom! I shouldn't have done that and it was classless but I won't tolerate anyone talking to my mom like that who is a very kind sweet person. Will never be back here again. read more

Subway - This is the girl who yelled at my mom because she wanted extra tomatoes. Lol - Sandwiches Near Me - Long Beach, California

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Great customer service and food delivery from Jocelyn. Always happy to come in. Food is always fresh.

Lovely staff members!! This is a hard working, dedicated, friendly crew! They are efficient and worked through the line quickly. Cooler was stocked with cold Diet Cokes and there were loads of chip choices and apple sauces, so I was happy! Great visit! read more

Subway - Thank you! - Sandwiches Near Me - Long Beach, California

I came here after such a long day and got so lucky with Carlos. This is already the best subway in Long Beach, but he was so nice and picked literally the best of all the produce and checked to make sure everything was how I wanted. The store is always clean and that's why I never bother to go to other locations. read more

This location is the worst place I have ever been to. Me and my family will never come here again. The workers here do not know how to do their job and they have no customer service. They got into an argument with my mom because she asked the worker if she understood what my mom was saying she is a light skin chubby Hispanic with brown hair she did not know what she was doing, then a short dark redhead Hispanic lady got involved, and also a short gay guy with pimples. This is not the first time they are rude. They were so disrespectful so we asked for a refund and they did not want to give it to us because they didn't know how until we demanded a refund. We had ordered 6 sandwiches. Manager of this location needs to re train them on customer service and how to respect customers. The chubby worker then ends up flipping me off as we left. read more

I have not been to subway in over 10 years, cause honestly the food is below average and i just grew up. But $16 for a footlong.? If it was an actual good tasting sandwich, sure. But for Subway....The company if out of their mind. Stick that footlong where it belong Subway. No reason to ever come back. read more

not sure why theres bad reviews, everytime i go here even when i order online for pickup they make my sandwich really good!

I was disappointed with the food that I ordered. I ordered a veggie delight sandwich with extra jalapeno peppers, and there weren't any on the sandwich. Also, I selected extra peppercorn ranch dressing, and there was very little of it on the sandwich. For both of our sandwiches, I selected lettuce, and there wasn't any lettuce included. I am not going back to this subway branch again. read more

So about a few days ago, me and my Mother decided to pick up a Subway sandwich since they had the Buy One, Get One Free through the app and we didn't feel like cooking from home. We used to frequent Subway way back in the 2000s when the footlongs were $5 dollars but stopped when we noticed that the quality started going down throughout the years and was told to try out Jimmy John's some years ago. We only go to Subway ever so often because of their Cold Cut Combo and to try something a but different from Jimmy John's, but most of our experiences have been mediocre to awful. From the terrible customer service to the sloppiness of the sandwich, we've felt put off more than once in recent years... until now. To start, we have frequently seen this little block of restaurants, but forgot there was a Subway over here, so it came to us as a surprise to find it along with a positive rating. As well, it is open 24 hours, so if my mother and I are ever hungry late at night and want something different from the common late-night burger and fries, we have found it! We decided to place an order over the computer and drive to pick it up. First, this was a clean Subway that was pretty peaceful. I told the woman behind the counter of my online order, and she gave me my order instead of me picking it up at the little stand right next to the place of order; something I liked more so. I had gotten mines toasted, but by the time I had gotten home, it was naturally cold; however, this was not a problem as the bread was soft and fresh. As a matter of fact, all of the items on the sandwich was fresh for once! The meat, while we did order extra, didn't seem to be skimpy, and everything was exactly how we wanted ours to be! Needless to say, I was very satisfied with my order and will be going back when I can. Overall, this area deserves a 5 star rating because, for once, it is a Subway done right. read more

I placed an order for 25 box sandwiches of 3 different types plus drinks of various types to be picked up at 8AM on Sunday morning. The order was completed accurately and ready when I arrive. Everything was handled efficiently and courteous. The gentleman working that morning were pleasant and carried everything out to the car.The sandwiches were fresh and tasty. The owner's name is Naveen. read more

I ordered on ubereats and they did my entire order wrong i had two sandwiches and they did both on flatbread when neither were flatbread and gave me no cookie. If they didn't have these items they should've refunded me and not given me items i didn't order. Now uber eats is not refunding me and im out of options. Negative stars! read more

I have been working with the manager for over a decade and I am so happy that he is now at a Long Beach location that is closer to the college I work at. As an administrator, I am always looking for efficient catering to provide to students and staff. Naveen always makes sure that catering orders are timely and made to perfection. If you ever need quality catering box lunches you should definitely try them out. read more

terrible. I got a beast sandwich and immediately after eating it i got sick. I was sick with food poisoning for about a week. never going back. read more

What a terrible establishment I just walked in there 11:30 PM there's a couple people sitting there waiting for orders and one guy behind the counter working he never looks up to say as much as say hello or anything and after standing there for about 15 minutes, he looks up and asked me if I have an order for pick up. I said no. He said well it's gonna be 25-35 minutes. I have four orders ahead of you. What's the point of having a place open if you can't serve your customers. Definitely a thumbs down and no stars for this place. (I had to put one star in to complete the review) Plenty of other places to go if Subway doesn't want to do business properly. read more

The girls here are amazing. I had to go back today because their salads are amazing!!!! Best subway ever!!!!

Came here before my daughters dance rehearsal and they assisted me very quickly. But when I was ordering my salad I felt like the server was very stingy with my salad barely gave me any toppings or spinach. For the price of this salad you would thing it would be a full salad not a side salad. read more

Subway - Fast service but very stingy on the salad. - Sandwiches Near Me - Long Beach, California

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I've never reviewed a Subway before but here goes....this place is spotless and the employees are really sweet. I'll often stop with my boys after we hit the car wash around the corner. I happen to live in Long Beach, but this would be a g@dsend stop for anyone on a roadtrip who needs to stop off the 405 at Lakewood for a snack break. read more

I'm very disappointed at the lady who did my order when I got home to eat my sandwich, it was a wrong order. She gave me someone sandwich everything inside the sandwich I don't like. I didn't want to waste my gas to go all the way back. She should have payed more attention to what she's doing. read more

Walked over to the store from my hotel across the street since there isn't many restaurants walkable close by to grab a quick bite to eat after having a super long trip into town... Only to find that the doors were closed and locked at 7:50pm on a Saturday night. As I stood there looking at the employees in the store, they just looked back and continued to do whatever they were doing. So I guess closing up early and going home is more important than staying true to the business hours POSTED on the window... Thanks Subway... Had to walk somewhere else to find food. read more

Well, it's a Subway. You really can't go wrong with Subway. It is what it is and the food is always up to franchise standards. The reason we're here today is because it seems the graveyard shift staff isn't what it used to be. We used to come more often at the late night hours because of late night gym runs. The staff was very sweet and funny, if a little awkward sometimes. But TONIGHT, oof. Guess someone didn't feel like making sandwiches or just decided they didn't like us before we even got to the counter cause yikes. I'd like to say it'll be the last time we come or something equally dramatic but it's tough to find 24 hour places to eat in this area so I'll just say we'll be a little more picky about when we come and that we'll be a little more braced for a reception as warm as the bottom of an ice chest. read more

Subway - Sandwiches Near Me - Long Beach, California

Stopped by 1 eve after the gym for something healthy but light. Employees were very friendly and efficient. A crowd came in and it was close to closing time but the staff was still friendly and helpful. Only downfall is parking lot's crowded and not enough space. read more

I have ordered online using the application multiple times. I always add pepperoni and they ALWAYS FORGET. I shouldnt be charged for something I am not receiving. This has happened on 3 separate ocassions. This 3rd time was the last straw, thus the Yelp review. I even left a comment to please not to forget the pepperoni on my order...AND THEY STILL DID. read more

Subway - Commented not to forget the pepperoni but they still did. - Sandwiches Near Me - Long Beach, California

I have come to the conclusion, over many years, that the cold cuts Subway serves are so flavorless that one may as well just order the bread and some mustard. Bread's good. Being honest with myself, after eating another sandwich with double meat and cheese, toasted, there is a difference between how food tastes and its texture: if the taste and texture do not match, as with their cold cuts ("Black Forest" ham, in this last case), it can be a bit disgusting. It was disgusting. The meat was just clammy, with no flavor whatsoever. So their ONLY offering worth the bread to put it on is meatballs. Maybe tuna. Went to a Pavilions Store at a later date. My sandwich was flavorful and I was really glad I had gone there for a ham sandwich. Subway has gotten really, really nuts with their paper-thin slices of what used to be a living animal. I bet they could supply the entire state of California with what they slice off a single hog. No more for me. And don't think Jimmy Johns or the other chains are any better. I'm going to spend an extra dollar or two on something with some flavor. I'm finding a deli when I can't manage to make my own sandwich. read more

Went this morning to pick up two sandwiches for my kids lunches. sandwiches were fine, two female employees were courteous and attentive. 3 stars for their service, 0 stars for having no clue how to use the Subway rewards system or the scanner. i really didn't plan on paying as I have over $20 in rewards points but neither had any idea how to use the system or get it to work. so not only did I have to spend money on something I wasn't planning on, I also didn't grt rewards for my purchase. who ever manages this place needs to ensure all employees know how to use the systems. very disappointing and will not be returning as there are plenty of other Subways with competent managers who train the employees on the job pertinents. read more

Subway - Sandwiches Near Me - Long Beach, California

I've seen a lot of bad reviews for this location but I've always had a great experience here, and my most recent experience was amazing regarding customer satisfaction. I come here because it is convenient for it is (was) a 24 hour subway. With that said, I walked in at 8pm and proceeded to order my meal: two 6 inch sandwich combos. The server, who I can't remember his name but was wearing a purple du rag, had the best attitude and fixed my sandwich neatly and professionally. I tipped the workers and only until after the transaction when he said "let me unlock the door for you", did my dumbass realize the store isn't a 24 hour location and that it was 8:10pm and the store closed at 8pm. He showed no signs of frustration or annoyance and understood that I made a mistake without making me feel stupid. That goes a long way in my books and I got out of the car and handed him more for tips for such an awesome attitude. We need more understanding and open minded individuals like him and I know he'll go far in his life/career simply because of his personality. Thanks man! Hope you're reading this! read more

Very clean and presentable Open 24hrs. Fresh ingredients Conveniently located right off the 405 and down the st. From the DMV. This is the neatest subway ive been to so far :) Its new so its usually busy. The crew is young but they provide a good service from my experience. They also have a public restroom! I know thats probably not an issue to most but given the ones ive been to with no restroom, this is a plus. Specially if you need to wash your hands. So over all, great experience. Why 4 stars? Well...its subway not one of chef ramsays high end restaurants. Good eats :) read more

Never fail to disappoint everytime I give them another chance. A quarter of a tiny avocado for $1.50 she didnt even give me the whole half on a footlong. Then after I paid for both footlongs of which I could have gotten half of each for free but decided against it because I had to purchase a drink (which is totally fine btw) the guy next to me gets chips instead of the drink and gets his 6 inch free...I paid for both my chips like a sucker. It would be nice to have a good subway near me, too bad I'm stuck with this. read more

This is by far the best subway spot i have gone to. The girls Jessica, Selene , Karina, and Sandra always greet you with a smile and a welcome to subway as soon as you walk in there very friendly and always engage in a short conversation while making your sub or wrap. By far this is the best spot to get a wrap or sub. Done from any other subway they just taste way better at this subway branch for some reason lol ..Really recommend people to stop by and get a wrap you will be satisfied and return. 5 stars For-sure! Really recommend the turkey bacon avocado wrap on a spinach tortilla with buffalo, ranch, chipotle and ceasar sauce ! Wont be disappointed ! Has to be done at this spot though cause they just make it good here ‍ read more

Subway - Sandwiches Near Me - Long Beach, California

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I know most would say a "Subway is a Subway "... but the employees here are great.! They have very hard working girls and a very attentive male worker who get in you in and out if this place during breakfast or lunch hour . We usually stop here when I had no chance to pack my daughter a lunch before school . They remember we are in a rush in the morning and make sure we are out of there In a few mins . The location always has parking available and very clean . I have never had an issue or concern with this subway ! read more

This is the best Subway location. Bread, meats, and produce is always the freshest. We also go out of our way to this location because of Lia. She has the best customer service and makes the best sandwiches. The sandwiches always look so pretty and perfect when she's done making them... even though she makes them so quickly. Everything on the sandwiches are always layered nicely and evenly distributed. And not piled all in the middle like a lot of other people make our sandwiches. You can tell she takes pride in her work. Today Lia went out of her way to say she now recognizes us and continued to be extremely friendly and welcoming. It's usually myself, husband, and roommate and we visit once a week for the 3 footlongs for 18.99 special. What a great deal! We'll definitely continue to be regulars at this location because of the consistently great service by Lia and the freshness of food! read more

Too expensive. I'm not paying $13 for a tuna spread sandwich and I'm also not paying for them to hire athletes. Bye Subway! RiP $5 foot long!!!!! read more

I don't right reviews usually but i had to this time, im not from long beach area i live in orange county but i work over here and decided to stop by this subway today thinking i wasn't going to have time to eat on my break because there was a line and it was only one person, had 30 minutes to eat. But i have to admit as soon as i walked in i got greeted kindly by this girl named karina, she was very kind and always had a smile attending everyone even though it was busy. I got my sub in less then 10 minutes and still had time to eat it there have to admit she makes a pretty good sandwich!i got my favorite it was the bmt spicy Italian and damm, it tasted different here it was just way better! One of the best i have had. ive been to other subways and usually arent as costumer friendly especially when its busy. Everything was clean and well organized. The vegetables looked very fresh and you just dont see that anymore at other subways. Have to say i will be coming back and hopefully i get attended by her again. If your in the area and craving subway i must say go to this one !5 stars Forsure! read more

Subway - Sandwiches Near Me - Long Beach, California

This location has no clue what they are doing. Every time my order is screwed up. I posted a picture, light on the mayo and deli mustard, they smothered the sandwich in mayo and the wrong mustard, who the hell would eat that ? It's disgusting. Their work ethic is expressed in their horribly made sandwiches. I'll never go to this location, make sure my co-workers are aware of how awful it is. read more

Subway - Sandwiches Near Me - Long Beach, California

It's called washing your hands and changing your gloves. A middle aged woman working at this disgusting location refused to change her gloves. She tried to make every excuse to be unsanitary....I asked her to make me a veggie patty footlong...without looking at the patties in a tin in front of her she blurted out, we don't have any...I pointed to the patties then she tried to play like she didn't hear me...oh I thought you said veggies only ...that made no sense with all the vegetable that were in front of her...through her embarrassment she attempted to put together a sandwich that was not even close to being edible...I soon told her to forget it...she started taking the sandwich apart and throwing the vegetables back into the tin containers where she took then from. She looked at me to justify stating...I'm wearing gloves!!!! What would you expect from a middle aged woman working at subway!!!!' read more