I came into the store as I was making my online order (1 foot long). The shop was empty. One person came in and went to order. When I finished up the order on my app another customer had come in and also went to order. Being 3rd in line I expected my online order to be made next but no that wasn't the case. 3 more customers and I had to ask if she even got my order. She confirmed that she did. More than 10 customers later... she finally got around to giving me my sandwich after I asked if she was ever getting to my order since my kids were waiting for me outside. Granted it was during the lunch rush and the girl was alone but they shouldn't treat online customers like that. She tried to make up for it and gave me a free bag of chips.. which turned out to be expired almost two weeks ago. Although the sandwich did turn out good !! Not sure I'd use the app again if that's how customers are prioritized. read more

Subway - Sandwiches Near Me - Hayward, California

The woman that works in the am is beyond rude, seems annoyed that she has a customer. On top of that she was on the phone talking to someone else. Had to repeat myself over and over. Plus had to repeat what I wanted on my sandwich. Won't be going there anymore because I think she is the owner or a family member of the owner. read more

Hours of operations were 8am-9:30pm. Knowing this I was able to be here at 9pm a good 30 minutes before closing. Wasted gas just so I could enjoy a sandwich but fail when the guy inside the building featured me with a wave of the hand across the throat indicating that they are close! Crazy that hours of operations are not held to standard! read more

Subway - Closed - Sandwiches Near Me - Hayward, California

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I paid an extra $3 for double the protein, clearly there is no extra tuna here. My steak sandwich came out the same. Also, I picked up at 8:45pm and the young woman informed me she had waited a long time for me... I said you close at 9:30?...she responded yes, but we close at 8:30pm. They locked the door and left when I left. I'll never go h re again. read more

Subway - Tuna with double protein for an extra $3.00 - Sandwiches Near Me - Hayward, California

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I ordered a cold cut combo and they only put one of the meats probably because its the cheaper one when thats not what i ordered. Then they tell me they can only do a couple of the veggie toppings but waited until i was already at that stage to tell me, so "have it your way" pretty much goes out the window. They clearly are just arbitrarily deciding this Ive never seen a single store have that policy. Shady and desperate for a tiny percentage higher profits. Super lame wont be back. read more

Better customer service, not being so stingy with the vegetables. Have fresh vegetables especially lettuce very bad.

4/10 at 11:45 am went into subway because I normally cook for the week so I thought let me treat myself to a sandwich. I didn't get the ladies name but she looked miserable working there I asked for a forest ham and she put only two pieces of ham when technically is supposed to be four pieces. I asked for all the veggies I wanted in my sandwich but I was really disappointed with it because she barely put any veggies in it. I was in a rush so I didn't say anything to her but that will be the last time I go in there and order anything. I ate the sandwich because I was hungry but I will never return. To think I wanted to treat myself and I ate mainly bread. To the lady that made my sandwich you need more training or get another job that will make you happy or content. Mind you, there was no one else in there. read more

Delicious! I placed my order through the app which I normally never do. But I wanted to avoid standing in line and have my food ready once I arrived. There were three people in the line however, the gentleman was very sweet in trying to get everyone taken care of. He asked if I was there for a pickup, i replied "yes", he confirmed my name and handed me my sandwich. My sandwich was already made prior to my arrival. I was very excited, I didn't have to wait. Once I took a bite I was really happy I made the choice to order at this subway. All the additional requests I made for my sandwich were done. Not to mention the sandwich was very fresh! Thanks if Im back in town Ill be sure to make my way back here. read more

The food is up to standards, service was good. But with the price of everything these days, I use coupons to save money. And this is one of the Subways that refuses to honor coupons. The girl behind the counter said "Our cash register can't read coupons." I call Bull $h!¥ on that excuse. Not to mention the cash register area STILL has a big hanging plastic screen that hangs in your face so as to "protect" the staff from the great unwashed public. If you don't honor company coupons, I don't return. read more

Subway - Front door - Sandwiches Near Me - Hayward, California

If I can give a 0 I would. I asked the price of sandwich of the day that they had advertised and they said they didn't have it today that it stated tomorrow (Thursday) what and odd day to start the weekly sandwich of the day when it's clearly advertised for the whole week. They give HORRIBLE customer service it's so frustrating! DO NOT RECOMMEND read more

First time this year choosing to use a coupon deal for 3 footlong sandwiches. At the register, the employee wouldn't even take the coupon so our bill ended up being just over double the price we expected to pay! Very disappointing to say the least because the only reason we decided on Subway was because of the coupon deal. The lady who made our sandwiches was very nice & I noticed our sandwiches were made with care (meat & produce spread evenly across the bun). The dining room was noticeably clean. Not sure we would come back after getting duped on false advertising. We could've easily walked out but opted to pay for our order anyway. Left with a crappy experience, but the sandwiches were exceptionally good. 1 star for owner policy, 5 stars to employee who made our sandwiches. read more

I got a gift card from Subway and decided to get a sandwich for lunch. It was delivered pretty quickly. I took a bite and something tasted off...I threw it away and wasted the gift card. read more

Subway - Supposed to be turkey with avocado. - Sandwiches Near Me - Hayward, California

Horrible customer service! I used a "buy one, get one for $1" coupon, and they put basically no produce on the sandwiches literally just three cucumber slices and three tomato pieces, with barely any lettuce. Their excuse was that because I used a coupon and the sandwich was the $1 one, I "don't get much of anything." read more

This place is terrible it says it closes at 8pm but closed at 6pm because they so called said they need to update there time because of daylight savings don't come here terrible read more

Staff was talking on the phone the whole time and making mistakes because of it. Def not service oriented. Food below standard also. read more

Very bad service. The person on the phone was not paying attention to me the whole time so I could tell him what I needed him to put on my food. read more

Subway - Sandwiches Near Me - Hayward, California

My dad wanted some Subway, so I ordered ahead using the DoorDash app's pick-up feature. I finished the order and hopped in the car. Once I got there, everything was ready for pick-up. My dad was also very happy with how well the sandwich was made. Great experience overall! read more

Worker ignoring to open the door while walking around the store. I called the store three times and knocked on the glass door. They're supposed to be open at 8 AM on Friday. It's 9:10 am, and they refuse to open the door for me. read more

Very close to work. Small shopping center with limited parking get very busy. I've been using the online ordering. Pros: easy with pictures, you can add extra ingredients for an additional fee or add extra of the free ingredients. I like that! Orders have been 100% correct and on time. Your contact information is provide so you can be contacted if there's a problem with you order. Cons: can't save favorite/frequent orders. Compared to a popular burrito/taco/bowl app., this is better. If an item is not available, you can be contacted before you show up. This is huge. Points for discounts are accumulated, I already have $2.00 off, yea! + for online ordering ++ for this location. read more

Subway - Sandwiches Near Me - Hayward, California

Just ordered a sandwich from the app, drove to pick it up and went home. When I opened it up it was missing most of the ingredients, this place sucks. To mess up a sandwich is definitely pathetic read more

Food service IS terrible not was and the prices are almost double than other subway locations go

They didn't expect coupons when I showed her coupons she said do you want the sandwich yes or no I heard the Indian lady owner was arguing with teenagers employees even the coupons was not expired I will call to corporation soon don't go to this place see the pictures read more

Subway - a receipt for a subway ticket - Sandwiches Near Me - Hayward, California

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Last time I came here my whole sandwich fell apart and I asked for extra toasted but it was not. I came today after working and I checked that they were open and it said they were until 9:30. It's 7:17 and they locked the doors and there are workers in there but it's closed. With no sign or any notice. Very disappointing after a long day of work . read more

Ate the best turkey sandwich today. So very tasty. Perfect mixture of sauces,meat, and toppings. Highly recommended.

Place is absolute dog shit. Super rude, they had no sourdough bread, they didn't except cupouns and they charged me 15$ for a foot long not even the meal just the sandwich like wtf I will never be back here again read more

Horrible service... I mean horrible The guy was not wearing mask while making my food (and on a phone call) he did have gloves but managed to touch all equipment in store vas well as my food.. so I left read more

Staff is not friendly and it seems like they charge higher prices than other nearby subway restaurants. Also, THEY DO NOT HONOR COUPONS.

I placed an online order for buy 1 get 1 free foot long sub and all the produce was bad. The cheese was spoiled. Bread stale. The vegetables had been left out overnight and were frozen. The lettuce was brown. My daughter and I felt sick immediately. I also ordered soup that was literally like water and no flavor. I'm never eating subway again, EVER! When I called the associate knew the sandwich was bad and apologized and is offering me a refund that I have to drive back up there to get. It's an inconvenience as I dont have the gas to spare. I bought these sandwiches on a budget to feed me and my kids and we couldn't even eat it and I have no more extra money to get us something else. Not posting for sympathy but to bring light to restaurants that don't do right and customers like me who have limited funds end up getting extremely inconvenienced. I have to wait until tomorrow when I get paid out gas in my car and drive up there to get my refund. Imagine my frustration, hungry, broke, trying to feed your family and you end up with slop. None of those ppl there would've at that food. I'm trying to the post video to show you all how disgusting this sandwich was but this app isn't letting me. read more

This location will not take any Subway coupons, so full price everyone. Another reason to avoid.

Never busy but slow as all get up. Always out of something. Never have the complete order.

worst subway! the workers are rude. making stingy sandwiches. says closes at 9pm. The door was shut off at 830pm and the female employee was so rude and ignored us. Not a good look for business. I hope this place shuts down. Avoid going here. read more

Just got there with 30 minutes left till close, nobody inside. Door locked and guy says he has to close even tho it says 8pm. No reason given, not his fault he just works there but wth smh. read more

They're never open during their listed hours. Showed up today on a Sunday at 6pm and no one there. Only reason I'm giving 2 stars instead of 1 if because the food is good within subway standards (which is a low bar) and one of the younger workers is a cool dude. Cant say much for the other reviews here which are honestly pretty harsh, but wasn't cool with my experience as this is the first time it's happened to me. read more

Five stars in horrible customer service and rudeness. We bought few sandwiches on line that were different from theconline order, the managar or the owner , opened the sandwich and started touching the food with her fingers and asked that there was nothing wrong with the order and if we wished to eat that bare handed touched food. read more

I had the Subway Melt today and it was pretty darn tasty. They don't give you as much meat or veggies as other places, but since I can't even finish the 6 inch sandwich, it's fine with me. All the ingredients look and taste fresh and the place itself is very clean. Parking is a bitch though. read more

Went to use a coupon and Indian lady said I had to tell her about the coupon before I ordered. I went to the subway website to show her the terms and conditions of the coupon and the other Indian lady says all Subways can make their own rules. Told her to keep her San witches then and she yells at me for wasting HER time. Will Never come here again and I work for a big company in the area and will be letting them all. Know not to go here. read more

The two girls that work at the counter are super nice. I guess the owner was there today and he seems to helicopter over what the two are doing. I ask for extra veggies and it looks like a normal portion. (Like how much theyre actually supposed to give.) I get trying to be stingy with meat, but vegetables like lettuce... really? To top it off, I had mistakenly ordered at a differnt subway for online pick up thinking it was for this location, and when it was all figured out he just stated at me as if I were dumb. I tried to laugh it off and apologize but he just glared. Very unfriendly/unapproachable. I get customer service can get annoying and frustrating over small things like this, but at least be kind. That's how you keep customers. As for the girls, customer service 10/10. The girl that was helping me figure where my online order is was super kind and understanding. read more

Got the meatball sandwich on the way to BART. It was a standard Subway.

If I could give them a single star as my emotions are telling me, I won't: What I liked: $5 dollar foot long, "fresh looking" ingredients Clean place, maybe because there wasn't anyone in there? Free parking, again, because there wasn't anyone in there? What I didn't like: The person making the sandwich was acting like she was lining my sandwich with gold shavings from the store safe. When I asked for tomatoes she put on as little as she could, then when I asked here for more to make it like it should be, my impression was that I was imposing on her payroll budget or something.. When adding vegetables a few sprinkles was added to the sandwich.. I was going to ask for more but I gave up, fearing an "extra fee" so I gave up.. When the sandwich was wrapped into 2 sandwiches, like I've done for the past 5 years, she then asked, "Do you need a bag?" I said, "yes" she then proceeded to add a charge of $0.10, I explained to her it's a small paper bag, not plastic, I never was charged before." She explained, "well if you go to San Francisco they will charge you a bag fee, we started charging today." From what I hear, they changed ownership, the old owner/manager/operator was not so cheap and skimpy with veggies, I know you're trying to make up for Doctors Associates forcing you to sell sandwiches for $5 but not need to nickle and dime your way out of it. I will look for another subway or find a mom and pop shop.. I refuse to bring my own bag to buy a sandwich, sorry. read more

Curbside pickup wasn't even ready by the time i was here. Like i ordered on the app and it was supposed to be flawless And they added extra veggies to my sandwich when it was only 1. So frustrating wasting money on a footlong. I'd recommend other subway locations. read more