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    Subway

    5.0 (4 reviews)
    InexpensiveFast Food, Sandwiches
    Open 8:00 am - 9:00 pm

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    Portillo's Downers Grove

    Portillo's Downers Grove

    3.5(626 reviews)
    1.8 mi
    $$

    Stopped by in the evening and it wasn't too busy, which made for a quick and easy visit. I placed…read moremy order at the front instead of using the kiosk. I hadn't been to this location in a while and was pleasantly surprised to see they now sell cute goodies like mugs and other merchandise. I ordered a Sprite, Greek salad with chicken, fries, and a jumbo hot dog. All of the ingredients tasted fresh, the salad was especially good, and everything was cooked well. Overall, the flavors were on point and the experience was solid. Would definitely stop by again.

    Oh No! We had a bad experience!…read more Checking in on a horrible experience for one of our Diamond Level Pro Drivers With no obvious indication, they claimed the line was closed in the middle of the day with NO LANE CLOSURE SIGNAGE AND NO CLEAR INDICATIONS And to try to avoid the situation, they directed the driver away and refused to resolve the direct offense from the entire staff including the General a manager by the name of John What a miserable person We will update this review accordingly They could not be more unprofessional The staff was rude and the general manager was miserable He stormed in to get involved with a bad attitude Not our driver's fault Completely close a lane if you must The driver had no problem entering the line Waiting to hear their corporate response Our driver went to Another location with no problem and had a great experience with a great meal Too bad This is pretty self explainable and not at all what we would consider to be acceptable Awaiting your response

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    Portillo's Downers Grove
    Portillo's Downers Grove
    Portillo's Downers Grove

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    McDonald's - Quarter Pounder with Cheese

    McDonald's

    1.9(59 reviews)
    0.1 mi
    $

    I won't even go on a huge rant but HORRIBLE customer service from the order taker to the manager…read moreYaya! When taking my order in the drive thru, the employee was not friendly at all & I asked for a strawberry shake he tried to give me a smoothie once at the window and once corrected he told me "you did say a strawberry smoothie but okay" before I could get my words out he closed the window in my face. I asked to speak to the manager "yaya" and he was just as rude!!

    On my way to church I purchased a vanilla latte. Upon tasting it when I arrived for Sunday school,…read moreI realized it was plain coffee. After church I returned to the McDonald's with the coffee to have it replaced. What I encountered was a disrespectful, rude female manager who said "What?!" after I explained why I was there. In addition she gave me a look of disdain as if I were in the wrong for returning it. I had to take a quick moment and pray to not react to her rudeness. I politely explained I made the purchase through the app and asked if she needed to see a receipt. She said she did not. Another person remade my latte. Upon receiving the corrected order the manager nor the person who remade the latte apologized for the error. I got her attention and asked if she were the manager before writing this review. She stated she was the manager. The customer service at this location is horrible and disrespectful at best. She is setting the example for her staff to be disrespectful as well as evident with the other person plopping down the remade order and abruptly walking away. I was the only one at the register, so it wasn't busy at all. This occurred on Sunday, 3/1/2026 at approximately 1:45 pm.

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    McDonald's - Quarter Pounder with Cheese

    Quarter Pounder with Cheese

    McDonald's
    McDonald's

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    Subway - hotdogs - Updated May 2026

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