I just left the subway on veterans blvd. After waiting 15mins at the drive through. They open at 7:00am it was 7:40 when I pulled up. As I pulled up there was an employee sitting outside smoking and apparently no one else inside the restaurant.
This is the first time it happens at the drive through but it's happened a few times inside subway with the same employee.
I guess it's hard to hear the alarm that goes off when you open the door or hear the bell at the counter when you have ear buds in your ears.
I have stood inside waiting for about the same time I did this morning at the drive through and ended up leaving. Not a good look for subway. They either need to make him more aware or hire a second person to open with better customer service. read more