May 1, 2026 ,Harbor/Baker street ,in mini mall next to First Bank ,this subway has made huge improvements' over the years and currently have added fresh red/green Bell peppers to its menu and the vegetables are fresh and counter tops clean ,the Sandwich technician is one of the best , and their is no attitudes ,when you enter the front door you will hear" genuine Welcome ", by the way you can order in the subway app.(you will find good Deals ) or in side this clean subway location ,to say the least Mr. Johnny and female employees are the best Subway Sandwich Makers, that i have experienced ,after several purchases at this location, they also have other protein meals and wraps ,i just had to give this Subway a Huge Shout Out ,thank you !!! Thee Counselor read more

I go to the Sonic about once or twice a week and the same lady he helps me every time I think her name is Giselle and she is awesome and they're extremely lucky to have an employee like her. She gets my order right every time and she has a great attitude. read more

Just stopped in at my local subway and I have to say this is the best subway I've ever been to by far. Jonny and Ariana makes one hell of a sandwich. Thank you for all you do you guys guys are 5 stars all day long : ) read more

I want to give out a shout out to two individuals that do a phenomenal job with great many subways around, but we chose to come here because of these two individual one of them is Vanesa and the other one is thank you for the great provide always to us when we come here to have lunch. We're looking for a great time. Come here at this location. I highly recommend you come visit me read more

Completely unacceptable. I went in on Thursday 7/11 evening at 10:20 for a sandwich, I've always been loyal to this subway, but after this experience I think it's best to take my business elsewhere. I walked in and Cesar was my sandwich maker and he's so blunt didn't seem to want to be there and his over all service was horrible. I ordered a foot long with ham and turkey and when it got time to place my vegetables I KID YOU NOT only 3 tomato's, 4 thin and see through cucumbers, a pitch of lettuce, and a pitch of spinach. Honestly I'm afraid what my sandwich would have looked like if I ordered light veggies. The ambiance was horrible because Cesar seemed like he didn't even want to be there. Subway be better. read more

Subway - Only 3 tomato's and 3 cucumbers for a whole foot long?! Unacceptable. - Sandwiches Near Me - Costa Mesa, California

One of the worst service I ever had! The two worker there barely understood what I was ordering. I ordered from the orginal menu but they kept getting confused with the new club series sandwichs. I understand spanish, bad mouthing your customer when you ARE in the wrong. Do you your job properly and be professional about it, you both are grown women. I even explained and pointed at, "build your own sandwich section" which shows all the orginal sandwich step by step. They kept looking at the club series..... My order was a italian oven roasted turkey sandich and italian bmt, on the register she put in club series* #18PepSalHam2xChz and clu series* #12TurkeyBaconAvo&Moz came up to $25.66 *My turkey sandwich doesn't have NO bacon NO Avocado NO Cheese, so why did they consider my sandwich a club series sandwich when I was very clear, I'm build my own sandwich. That's not what I ordered and what I got. But they were acting dumb and still speaking spanish and laughing on the side. Message for those two ladies working tonight, Grow up or just don't work. There's more people out here who deserves the job better than you. read more

Subway - Overchargerd - Sandwiches Near Me - Costa Mesa, California

Friendly staff. Don't expect an extensive conversation in english, but they are bilingual and do understand english. I had zero issues ordering my lunch. The place is very clean, everything was stocked and music playing over head. I read the negative reviews and so I stopped by. No one leaning, everyone cleaning. Quick to order quick preparation. Just what you want from a lunch stop. Decided to eat there. read more

Subway - Sandwiches Near Me - Costa Mesa, California

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Clean place. But service with of the employees was horrible. Super slow. And hard to understand when he would talk. Other employee the lady was doing almost everything while he was taking his time to serve us. Sheesh could've gave them a 5 star but oh well. Host ID: VWMSZKM7RX3VCT25 read more

Come here all the time because we live close by but the customer service is terrible. One of the experiences was a few weeks ago in the morning. The sign says they open at 7 Am so I showed up at 715 before a field trip my kids have for summer camp to get the lunches. We planned this the night before. We walked in the AM the man working said we are closed, that's it. I said the sign says you open at 7am plus the sign was on and he said we are closed for construction. I was confused because I have seen the hours before that said they were open At 7. If you are " closed for construction " maybe don't have a open sign but one that says closed to let customers know. It was extremely inconvenient to have to find another place to go at 7:15 am before a field trip. Then a few weeks after that we walked in where no greeted us and stood there for 5 mins plus while one guy made bread not even acknowledging customers waiting for service. The other was making sandwiches (not sure for what? Online order? but never said a word until they were done). Plus we were the only customers there. Not a, Hello, " I will be right with you" Thank you for your patience- nothing. Two younger guys were working at the time. I've have been in the customer service industry for 20 years and would never treat customers like this. It's completely unprofessional and disrespectful in general. You take care of the customer first and back to duties after, not here I guess? Unfortunately for us my kids love Subway and there's no other locations near us otherwise we would go somewhere else. Management is clearly not training on customer service and greeting. We needed 6 sandwiches and had one person serving us while the other said he needed to prepare the bread first. I asked not to be rude but I was frustrated watching him make bread while the one worker was now helping us and having one guy make 6 sandwiches when the other one should have been helping. He fixed up about 3 trays while we stood there watching one worker make one sandwich while the other guy made bread to put in the oven. Not very efficient and pretty rude to be honest. Super disappointed with the experience and lack willingness to please the customer and make sure the guest is the priority. read more

I came to this Subway early on in the week to use up a gift card that I was given & I was genuinely so pleased with how friendly the young man that assisted me was. The establishment was empty when I arrived which made going in & out so simple and it looked very clean inside. I came in on Monday around 4pm & there was only 1 staff inside so if you see this thank you for your great customer service. On this visit I ordered myself a 6 inch turkey sandwich combo that comes with soup (only broccoli cheddar was available) chips, & a fountain drink. I was surprised to see that they had Hubert'a Lemonade as an option & I definitely enjoyed that. This was my lunch & dinner combined for the day & it got me really full & I was able to use up my entire gift card. I enjoyed my meal, the price of the meal, & I enjoyed the customer service. read more

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Awesome customer service from Angelina, Paty, Vanesa they always go the extra mile for their customers! Ambiance is great in this location their food is beautiful! That's why they called them sandwich artist read more

I've been frequently visiting this subway, at least twice a month for the last couple years. Today I went in there and service was just terrible. I ordered a foot-long and only had four pieces of meat. The bacon was riddled and look like crap. The vegetables look stale, yellow, and oldand I'm supposed to pay 20 bucks for a sandwich? Get your shit together Subway! Step up your standards and be a business of your word. Maybe I'll try you guys again in the future until then thumbs down for Subway rather take the fucking bus. read more

I loved the customer service Isaac gave us! Truly a kind guy, and he seemed to be happy to be there. It was very refreshing!

I live around the corner from this location and I choose to go further for another subway because the employees working here. It's all young employees except and older lady who is rude and always in a hurry. The two younger employees are ok but the other day the older lady insisted she make my sandwich and she always messes it up. Almost seems like she's doing it on purpose. Take my business else where. Also the are mask nazis read more

I dropped by today for late night sandwich. I was assisted by ADRIANA . She always makes this a great experience. I noticed tonight that she was working alone and despite how busy it was, she did not let tht phase her. She was such a pleasure to be around and did her best to make sure everything was done correctly. I honestly give this 5 stars because of her. Managment really shouldn't be leaving someone alone with such a work load. Adriana deserves to be made a manager . Yall should really consider promoting her. I will be coming back just because of her. read more

Horrible service walked In asked to place a catering order and got bad attitude and was told are you serious

The ladies behind the counter are so rude. Subway should really work on their customer service!

I have never been treated so poorly in my life. These 2 ladies deserve to be fired! Absolutely rude, threw my sandwich and kept asking if I was done ordering while I was ordering. I will never eat subway agin after this experience! read more

Before you go here, ask yourself: Do you want a couple guys giggling and making repeated jokes when you order tuna? They high-fived after we paid and were raunchy enough that we tossed it in the garbage (think contaminated)! Do you want double meat stacked in the middle so the ends are all bread and the middle is all coldcuts? Green tomatoes when there are ripe ones visible ("those are our tomatoes")? Brown spinach (after you had food poisoning likely attributable to spinach from cdc alerts at the same location)? Happy to share detailed experiences but they get worse frankly. An unbelievable set of experiences given the omni-present subway locations who are otherwise generally really solid... I have been here a few times and have had many experiences which have finally culminated in me driving 100% to the next one if I want subway. There are other options for us as consumers and presumably other options for the owner of the franchise on employees and behavior. read more

I just had to come on here and say this is the best subway I've ever been to in my life. Every time I come in here everyone is so nice and my sub comes out looking like a legit work of art it's never messy, never wrong (I order on the app a lot and then pick up) and today at around 1235pm, I went in and the young man at the front was extremely nice and packaged my stuff w care :) I love that I live so close! I hope y'all keep up w the great service thank u! read more

Mauricio made me two tuna sandwiches in a flash last night. What a great experience. Super nice, clean, accurate. Can't ask for more. Will be back to this location. Clearly why they're the only subway that has 5 stars for miles. Thanks again. Great experience! read more

Hands down best subway I've ever had.. The only subway I've been going to for the past 2 years. My son and i really enjoy all the employees who work there.. Big thanks to Christina, Angelina, Isreael & Jose.... very friendly, accommodating & the food is always delicious. read more

Great customer service every time we eat here! Food is like all subway's but the cleanliness and staff make it a favorite.

I love Subway. But as such a large franchise, I think everyone can agree that there are some that are good, and some that are... lackluster. This particular restaurant is very clean and the food is what you'd expect from Subway. Most particularly though, the employees working at the time were very kind and friendly and I felt they deserved something nice said about them. I don't know their names, but it was a younger guy and a woman working on Monday 11:40 am or so. I'll be back! read more

This really is a 5 star Subway! Our sandwich artist was wonderful and the ingredients were super fresh! And the bread was soft! Visited around 7pm on a Saturday. Thank you! read more

This review is for Amanda. I was having one of the worst nights ever tonight and she went above and beyond to be accommodating and provided truly excellent customer service. The people that work here clearly rock! Clean location and great sandwiches too! read more

This is the best subway in Costa Mesa. Much better then most of the other ones. Only down side is very little parking.

Israel you are the bomb!!! What a customer service so attentive and friendly, place is well kept clean and organized

Kevin is truly an artist when it comes to sandwiches. I will definitely be coming to this location more often.

I've gone to this Subway many times and had no issues but today was a completely different story. I don't know who was working at the store today (6/19/20) between 1pm and 2pm but they obviously need more training. I placed an online order for turkey sandwiches and when I got home with the order the turkey was made with ham. So I tried calling the store 3 times and no one would answer. So I drove all the way back up there and when I went inside the store was empty with no customers and no one in the front.... finally someone came up and I told them the order was wrong and I tried to call several times and he just responded "we were busy". Then when I told him about the error he didn't say a word and then after "researching it" like I was lying or something he told his co-worker he needed to remake the sandwiches (I guess he was too good to correct the order). And BTW, the sandwiches were wraps and whoever made them both times obviously was never trained because he did not know how to wrap the wraps. It was a very frustrating experience and it wasn't until the bag was handed to me that I heard anyone apologize and then it was a simple "I'm sorry about that". Not only was the order screwed up but apparently I inconvenienced him bringing it back to he remade. I'll seriously reconsider before I ever return to this particular Subway store. read more

A great subway, if you want fresh and cheap then this is it. This location is particularly clean and the staff friendly, love the breakfast here great stuff. read more

Love going to this place. One of the workers name Angelina, great customer service and attitude. Love buying my subway there because of the treatment and how I am served there. Thanks !!! read more

Terrible service. Barely gave me any mayo and mustard on my sandwich. Way too crowded in there. I was very unhappy with my lunch decision

Great customer service from the lady that worked this morning. Wish i got her name. Just wanted to let u guys know that u need more workers like her. She was super nice read more