I have been a customer here since they first opened, but my experience on July 21, 2026, was likely…read moremy last. When I arrived, the staff was huddled by the grill talking, leaving me ignored at the counter. While waiting, I noticed sub rolls sitting directly on a wet countertop (see attached photo). When I ordered my #13, the employee grabbed a roll straight off that wet surface. I asked for a dry roll instead, and she complied--albeit with an annoyed sigh. When I asked why she was annoyed, she claimed there was "nothing wrong" with the wet roll. Upon checkout, I asked to speak to a manager about their hygiene practices. An employee who claimed to be the manager was friendly, but completely dismissed my concerns. She stated the liquid on the counter was a "food-safe cleaning solution." While she admitted when I asked her if she would eat it, that she wouldn't want her own food served that way, she insisted it was safe to ingest. Whether a chemical is "food-safe" or not, customers should not be forced to ingest cleaning solutions. If the staff is this careless with sanitation in plain view, it makes me highly concerned about what goes on behind the scenes. From my personal experience and observations, this location has consistently struggled with keeping their assembly station clean. I cringe at what the back might look like. Being that they are now a public company with much greater exposure and responsibility to customers, it is even more concerning and disappointing. This incident was the final straw for now. I will likely not be returning until obvious changes and training are made. I also visit Subway quite often, but have never felt disgusted at any of their locations.

On the day that the owner posted here to email him,I did do that, which was April 6th…read more 12 days later I got an email back apolgizing for his delay and offering up some free sub cards as an apology. I replied that same day, accepted the cards, even though I reviewed this experience without expecting anything. That was April 24th. This morning, May 19th, I sent a lengthy email letting the owner know that I don't want his cards anymore and we will never set foot in another Jersey Mikes. You would think that someone who has an alergic reaction, due to their mistake, loses a full day of pay, and asks for nothing in return would be treated a little bit better than that.

I stopped into checkers today for only one thing. Loaded cheese fries. YESS!! They were so hot and…read morefresh. They are made to order, sometimes with topping on fries. They can be soggy, but they wasn't. I guess because the cheese was under the fries instead of on top. I didn't have the wait in the drive thru line very long. I order paid & i was on my way so that was also a plus.

Katie service was outstanding today during lunch and she also told me about the apple pie and based…read moreoff her review. I also bought several apple pies. Shout out to Katie

This place is perfect for lunch and I've ordered from here several times. Today was the first time…read morethat I actually came into the store. I wanted to get a meal to take home with me. Luckily I made it in before they closed because they are only open during the lunchtime hours. I ordered a chicken wrap which is a big favorite of mine from here. They have always been spot on and they never add unnecessary preservatives or filler stuff that add to the calories. I think someday I will dine out on their patio which is quite nice.

I live close by and this is one of my "go-to" lunch spots. The sandwich menu has a good variety of…read moreitems, you can get a choice of toppings, the bread is toasted in front of you, there's a variety of chips and soft drinks. They have a few soups and shakes. What's not to like? I've tried a number of sandwiches. My new thing is the $7.99 small sandwich with chips and a fountain drink. It's a great value. For that, you're limited to turkey, chicken or ham. There's a decent amount if meat out in those small sandwiches. And, again, you choose your toppings. Occasionally, we'll get a salad. Yesterday we got the chicken salad that has cranberries. It's a nice size. The menu offers a few salads (like chicken salad), but I don't know if you can get a tuna salad salad or other salad with your choice of meat. I never asked. The place is generally kept clean and the Staff are for the most part friendly. The shakes are very good - a guilty pleasure, but very worth it.

I ordered from the App. An association greeted me cheerfully when I arrived. My order was ready in…read morethe pickup location. Everything was the way I ordered it. The location was clean and well maintained. The ingredients were both fresh looking and tasting. Much better than other places where the ingredients lack flavor.

This is yet another great local restaurant. The food is always super fresh. The staff is very…read morefriendly and service is quick. I had never had fire house sub Until I moved to the city now, It is the only sub shop I got to. They have a great menu and are always adding new items. Inside is comfortable and inviting and it is very clean.

Great experience here. I want to extend my thanks to the team for being so kind overall! Anna was…read moreworking when I visited and she was such a light! Keep up the good work!

This CFA is poorly managed. The drive thru is dysfunctional. After all these years, I thought they…read morewould have gotten it together. You have the young employees outside no matter the weather. Smh. It really doesn't make the process any faster. The drive through is one lane and you cant drive out.. you're stuck. The drive thru used to have a window . Now its a sliding door, where they walk up to your car. The employee not sure if she was new but was so slow, they weren't busy or rush hour. I sat in drive thru for 20 minutes. My food wasn't hot, and I couldn't go back. I know theres mobile features I can use but from what I saw they were backed up too.. Avoid.. The Gaithersburg or Rockville are better options.

The food was and the fries were phenomenal. The only issue I had was that the cashier was…read moreimpatient. Dude was in an extreme hurry to do nothing significant. I understand that it's a fast food restaurant, however, at some point, you need to calm down and give people time to browse the menu so they can order exactly what they want. I would've added a shake to my meal, but, I was rushed for no reason whatsoever. The restaurant and bathroom were pretty clean except the main floor felt slippery even though I didn't see anything that would make it that way. Maybe next time, they will chill out.

Five Guys was a treat while I was growing up so I always feel nostalgic when I come here…read more The person who took our order was really friendly and he asked me twice to make sure I didn't want whipped cream on my milkshake (I thought this was funny). There were no mistakes in our order. We got a small fry and our bag was almost half way full with them! That was definitely the most fries I've ever been given in any fry order. I'm not complaining. This location was really clean. The counters were crumb-free, members changed their gloves multiple times, the floor didn't have any trash, and the bathroom was spotless. The only messes I saw were from previous customers not cleaning up after themselves. I was a bit surprised about the price. We got a little cheeseburger, a bacon cheeseburger, a small fry, small soda, and a milkshake and it was almost $40. I can understand the price because of how expensive all food has become, but I still found it pretty steep. Try a peanut butter banana milkshake! The peanut butter wasn't overwhelming and the banana didn't taste artificial.

Got the roast beef sandwich for pick up. Since there was nobody there, the service was quick and my…read moreorder was ready a couple minutes after ordering on the app. The amount and size of the sandwich was so much less and smaller than what it looks like on the app. The positive was that the buns were soft and the roast beef was soft. However the amount for almost $6 for a small sandwich was enough for a tiny snack as it was the size of my palm.

Soft bread not to bad for a fast food cheesesteak taste good the cost is ok all I was missing was…read moreketchup. 7 outta 10. From NJ to MD