We placed an online lunch order for 14 sandwiches and trimmings so that we could pick them up and deliver them to an office at 11:30 am (two large orders had to be placed due to a sandwich limit per online order). The separate online order screens were easy to read and navigate. The process ended asking us to choose a pickup time. We chose 11 am to make sure we were on time with our delivery -- only to discover the orders had not come through. We were told that there is usually a delay in a store's receipt of online orders -- online orders usually appear on the particular store's computer system only 15 or 20 minutes before pickup is scheduled. (The system was frustrating, but no time was wasted in assigning fault). As we voiced our concerns to the supervisor, Rebecca, she quickly grasped the situation and put her work away. We had made a list of sandwich specifics, so we began reading them to her and Nick, able co-worker, until the actual online orders came through. By then, both Rebecca and Rick were in action. Minutes ticked by quickly, but Rebecca and Rick kept working -- heads down and focused on making each sandwich according to the order selections. Rebecca found boxes to help carry meals, chips, drinks and cookies. A delicious lunch was successfully delivered on time -- thanks to Rebecca and Rick! read more