I've given this Chick-fil-A more chances than I should have…read more I come here regularly, and the one thing that stands out is how consistently slow the service is. I've done numerous DoorDash pickups from this location, and it's common to wait far longer than expected. Delays happen, but what really gets old is that nobody ever seems to acknowledge it or apologize. Today's visit was the final straw. I placed a mobile order specifically because I expected the drive-thru to be slow and thought ordering ahead would save time. Instead, I ended up sitting and waiting while multiple cars in the drive-thru received their food before I got mine. No one came out to provide an update, explain the delay, or apologize for the wait. What makes this frustrating isn't just the speed--it's the complete lack of communication and customer service. A simple "sorry for the wait" would go a long way. Instead, every visit feels like long delays are just considered normal and customers are expected to accept them. There are plenty of places that make mistakes or get backed up. The difference is that most at least acknowledge it. After repeatedly experiencing the same issue here, I've decided I'll be taking my business elsewhere.

Service was extremely slow even though I ordered through the app and used mobile thru. However, the…read morefood was hot and tasty and the premises were clean. I tried the new smokehouse bacon bbq chicken and it was good. If I'm in the area again I'll think twice before I stop only because of the wait.

Going somewhere in the summer in Bourbonnais usually involves stopping at this classic drive in. It…read morehas the basic stuff like hot dogs and the toppings, along with drinks and some other food like pretzels. Jaenicke's has been in business since 1940, and is pretty much at landmark status. A place mostly frequented by locals, but some fans come from afar. The prices are pretty good, even after all these years it seems, and you can get a lot for not a lot. A big time popular place in the summer around here. It's a classic but it still gets quite a few people, and there's usually a line. The food is pretty much simple and there's nothing really special. It's about $3 for a pretzel, including a side of cheese. Slightly better than those boxed frozen ones. Most of the draw is the hot dogs. These are basic looking, and can come with their signature chili sauce. Also ice cream. They have the required root beer floats. Burgers are another of the eats. The stuff usually comes out pretty fast, which is great for how busy it can get. Have the best experience here in the summer when it's warmer and you can sit on the outside tables and eat the nostalgic food. It's pretty good prices for what they have. This isn't great, but it's pretty okay for around here though.

The food is amazing, I really love their chili cheese fries and the service is great! They're…read morereally nice and the whole place has a such nice ambiance vibe, I love going here more often than other places.

Talk to this young lady named Antionette, she was very nice and helpful we had a nice little chat…read more Was having a horrible day until I came to Culver's and she just brightened up my day!

We went to the 2061 N State Route 50 | Bourbonnais, IL location. We were impressed with how awesome…read morethe staff and service was. We were there around 2-3 in the afternoon. We were greeted by the staff as we walked in. My wife placed the order and the staff was very friendly and got the order right on the first try. I found a table easily as they were all kept clean and ready to sit at. Our food arrived hat and delicious within minutes. The girl who brought our food was polite and friendly and asked if we needed anything. As another group of people left, she quickly cleaned their table and washed it as well as the seats. She also returned a few times just to see if

They have been around since 1985 and there is a reason why they are still open and going strong…read more Fantastic Italian Beef sandwich made to how you like it. Fast service and delicious food. Clean dining area.

I went here today to get a gyro plate. Should've taken it back as soon as I looked at it. It was so…read moredry, didn't look fresh, or taste fresh. The worker actually was laughing when she gave it to me. Not even an hour later I felt sick to my stomach and had diarrhea. I took a tums and threw it away. I didn't want to make my dog sick. I won't be returning!

It's very bad, the minute I walk in to get my order i see spilled juice and no one cleaned it up…read more The bathroom were very dirty and someone did not flush

I remember when McDonald's took pride in their service. It was an easy choice when in a hurry. In…read morethe last year, our family has not had one pleasant experience at McDonald's. While recovering from surgery, I ordered McDonald's from Door Dash twice. Both times the Door Dash label on the outside of the bag was correct, while the contents were completely wrong. When going through the drive through, on four separate times, a sandwich was missing. Last week the milk was missing from my grandson's happy meal. Saturday, when asked to pull forward to wait for our food, we waited 25 minutes. I finally got out of my car, went inside, and the inside was not busy. There were no customers at the counter, but there were 3 employees leaning on the other side, chatting. I inquired about my order. One worker looked over at a sack, and said oh that's her food right there go ahead and give it to her. It was cold. I did not bother to complain, because they just don't care. My husband declared last night, that he will never go to another McDonald's. The store we have the most problems is at 1180 N. Kinzie Avenue, Bradley, Is. 60915.

I ordered a cheeseburger, Italian beef, and a 1/2lb of shrimp. The burger was ordered med well…read more Perfectly done. Shrimp crispy breading and fresh jumbo shrimp inside....Fries were on point as usual. Fresh and soft. Great service. Reviewed my order when I got there and before u left! Great fresh food with a side of attention to detail!

The shrimp dinner is a plus,,!??? A little more french fries…read morewould be appreciated , but i know cost, but still a good deal , maybe a extra cup of dipping sauce for shrimp

Amazing service the 3 ladies that were working were overly nice and very compassionate. Brooke also…read morevery sweet and help full

The app made it known that there was a pickle shortage, whatever pickles, they are using need to be…read morethrown away! The sandwich was good as usual, however, the pickle had a very odd color and smelled like feet. The manager was extremely rude, and almost yelled, it was time to go.

This location is just the worst. Always a terrible experience with how my food is prepared, portion…read moresize, and it's always cold. 0/10

I've been here a few times, but always left disappointed, the steak was full of gristle, even the…read morechicken was not that good leaving something to be desired. They gave me a decent amount of but if it doesn't taste good I don't want it and won't go back!