Amazing service the 3 ladies that were working were overly nice and very compassionate. Brooke also very sweet and help full

The app made it known that there was a pickle shortage, whatever pickles, they are using need to be thrown away! The sandwich was good as usual, however, the pickle had a very odd color and smelled like feet. The manager was extremely rude, and almost yelled, it was time to go. read more

Great customer service. Greet you as you walk in and make sure your needs are met and food ready at a timely manner. Highly recommend.

Love their sandwiches! Fresh sliced meat!. Nice, clean restaurant. We go there often.

Kim and Katie in the Bradley/Bourbonnais location are rockstars! The platter I ordered was delivered timely as I had asked and it was a home run for our overworked medical professionals. Thank you to you both so much and all of the great people that worked on this for me! I will always call here for catering and orders!! read more

What in the world is this mess. The meat tasted like it was that lunch meat you get in a pack for $.33 at the grocery store. With the price I paid for my sandwich and the hype that someone gave me over firehouse I expected gourmet meat with succulent veggies bakes on warm goodness that's usually called bread. Boy was I wrong. read more

Firehouse Subs - The cheap lunch meat - Sandwiches Near Me - Bradley, Illinois

Sorry haven't and never will go back!!! This isn't the only time I have had a really bad experience there!

I get a sandwich the large twelve something. I get home and it's like two inches missing in one end and inch on other. Tried to tell me meat slid down I asked where cause it is not in container read more

Actually a really good sub sandwich place. Bread is nice and soft and not hard as a rock like some other sandwich places I've tried, meats are very flavorful, and the employees were beyond nice during my group's visit. Location is cozy and prices are fair. Without a doubt one of the better sub sandwich restaurants in the Kankabourboley area. read more

First visit to the one in this area. Why are we so slow to get stuff around here? The staff was friendly and welcoming. We had a coupon for a free sandwich so that why we went in! They were very gracious about the freebie, wishing my daughter a Happy Birthday with the coupon giving that away. We ordered the hook and ladder sandwich. YUM! We really liked it, and wished we had ordered more. We will be returning! The place is comfortable and clean, the staff was nice, the sandwich was delicious. What's not to like? read more

Never going back. Food was overpriced for what it is/quantity. They messed up my sandwich and then for a hot second debated on making me pay for their mess up. The children were running the counter which is fine, but maybe the adult should have been supervising. Should have went to Panera. read more

This place sucks!!! I went here with my family, we waited for 3 minutes, there were 3 people behind the counter and not one took our order. very disappointed, do not recommend. read more

Rudest manager ever. They try and tell their customers that their app isnt their app when it clearly is. Just rude plan and simple

i would give this no stars if i could!!!! the employees were very disrespectful first and last time we will ever be going here this was the worst experience ive ever had worst waste of money ive ever spent there were a bunch of kids working that could care less didnt help us at all we were asking questions and they were laughing at us ! also one of them was eating on the job took them 45 mins to make our food and them didnt even give us our daughters mac n cheese we will deff never go back !! read more

Passing through on 57 stopped in here and was immediately disappointed. First there was a line of at least 15 and out of 10 tables that were taken maybe 3 had subs everyone else was waiting on there's. We decided to go ahead and wait. When got closer to the counter we watched the guy running the bread oven dropped 3 or 4 pieces of bacon in the boxes below and then just pick them out and put back into the oven. Then someone on the line needed a scoop for chicken salad . The same guy at the oven pulled one from a pile of utensils and saw it was dirty so he went under his counter and proceeded to " wash" it with a rag from a bucket that looked like it was for washing tables. He then presented it to the worker on the sub line saying" here you go homey, all cleaned up". We walked out after this. So to whomever got that chicken salad I hope your food poisoning isn't too bad. read more

I eat here regularly. It's pretty much my go to place. Food is excellent and I've never had rude service. People say it's pricey but when compared to the rip off that is Subway this place is relatively cheap. read more

Love a steamed sandwich.....just don't wait too long to eat it or it'll be soggy... my personal favorite is the New York Steamed! Great flavor plays in all sandwiches with great selection of sandwich styles. They also have little fire helmets for the kids, which mine love to get those. read more

First and foremost, great service! Great variety of sub combo's to fit anyone's taste. My order came out fast, hot and delicious! Will definitely go back to this location the next time I'm in the area. read more

I like Subway. This place makes Subway look like a dive. Friendly staff, and OMG the quality of the sandwichs!!! Then to top it off, i was wearing my Marnie Corps hat, they gave me my drink for free and thanked me for my service. I will be coming back and will tell my friends to as well. read more

I've been to this location several times. I've gotten the same salad every single time. The past couple times the salad was disgusting! I didn't know lettuce could be clear! Obviously made with old lettuce. And it's like they just toss the entire head of lettuce in the chopper with the center stems attached because I fished out 4 large chunks of stem and there were probably more. But I tossed my overpriced, wilty salad in the trash. Won't be back. Place is dirty too. People who work there are friendly but this place is a dump. read more

Well, after a 12hr trip to Kankakee from Arkansas I couldn't wait to eat something good before I settled in to bed for the night. I walk into the store at 8:40pm and ask the girl behind the counter if they are still open and all I get is a low mumble. Then I see they close at 9:00pm and ask her if they already had everything put up so I could go somewhere else....all I hear is another mumble with no eye contact. So I order a new York steamer so she starts slamming things around making the sandwich being very loud. This teen girl has zero manners and needs to learn how to treat customers. If I had here name I would put it on here so maybe her boss could handle her actions appropriately. Maybe you can see who the young girl was by the date 5/8/17. read more