Go somewhere else for your propane/energy needs. After more than 10 years of using them for my…read morepropane needs, always prompt in paying for the propane and rental fees if charged, they have closed my account with no notice. After spending more than $300 to fill the tank, I had to leave unexpectantly due to a death in the family. My mail was held by a neighbor until I settled on a place where I would be for a few months. I then had the post office forward my mail. But evidently, a rental bill for $114 was sent to the old address and didn't reach me in FL until Feb 23rd with a note saying the tank would be removed if not paid by Feb 1st. I tried going online to pay the bill but account was closed. A neighbor went over to the house and found the tank removed. So to reiterate, after spending $300 plus to fill the tank, they removed it a couple months later for a $114 bill. They didn't try to contact me by phone or email even though they have that information on file. They also have credit card and could have used it to pay the fee....but instead the stole the propane and removed the tank. I'm still not back in Virginia and won't be able to return for another couple months as i continue with the probate process in two other states......how is this customer service, especially after being a customer for so many years? The company needs to get with the modern era and use other means to contact their customers. They rely heavily on their phone system and emails, why can't they use the same means to contact their customers. By the way, they haven't responded to my inquiries.......and where is the $300 plus you stole in propane? I look forward to their response. They came highly recommended when i first became a customer many years ago. Something has changed during those years, customer service is NOT one of their strong points any longer! They say they treat customers as 'family', not any longer.

Tanks are very expensive here. They "loan" you the tank...in reality they rent you the tank…read more Since I am new to this whole renting tanks business, it seems to be a very expensive tank. I am used to oil delivery and they don't charge me for having the oil tank. oh...the language is "usage fee"...misnomer...it is a non-usage fee on the loaned propane tank. I agree with the other reviewer.

Great Company which offers many programs to save on your propane needs throughout the Middle…read morePeninsula, Williamsburg, and the Northern Neck!

From the owner: Sharp Energy is excited to introduce the newest propane gas location in Mattaponi, Virginia. We now…read moreprovide propane service in the Gloucester, Middlesex, Mathews, King and Queen, King William, New Kent and Charles City Counties. Sharp Energy is one of the largest propane companies in the Mid-Atlantic Region, yet we offer the kind of personalized customer care you won't often find with a company our size. As a subsidiary of Chesapeake Utilities Corporation (NYSE:CPK), Sharp Energy has been providing reliable, dependable propane service on the Delmarva Peninsula for 35 years. With over 3 million gallons of storage capacity right here on the Mid-Atlantic Region, that means no disruption in service for our customers. We're committed to providing our customers with excellent customer service, earning our customers' respect and loyalty, and focusing on prompt service, competitive pricing and a quality product. We also specialize in money saving programs that fit your propane needs and your budget. Sharp Energy is an accredited business by the Better Business Bureau and currently has an A+ rating. We also research the latest advances in green energy and aspire to seek out opportunities to incorporate these innovations into our products and service offerings. In continuing with our mission, we are proud to partner with Alliance AutoGas...

I hate that I even have to select one star to leave this review…read more We have been a Virginia Propane customer since 2021. During that time, our annual propane refills have been: 2022: 40 gallons 2023: 45 gallons 2024: 56 gallons 2025: 66 gallons 2026: 67 gallons Despite our usage steadily increasing each year, I was recently informed that because we do not meet a new 70-gallon annual minimum, our tank rental fee is increasing from $48 per year to $190 per year--nearly a 300% increase. We only use propane for our gas logs and outdoor grill. At our last fill up, we were 3.3 gallons short of meeting the 70 gallon minimum. I contacted customer service by email, and my husband also called to discuss the situation and ask if there were any options or exceptions. We were simply told that nothing could be done. When we asked about having the tank removed instead, the response was essentially, "Just let us know, and we'll schedule the removal." I understand that our account is relatively small, and I realize policies can change. However, the complete lack of flexibility or willingness to work with a customer was extremely disappointing. Rather than trying to keep our business, the company seemed perfectly content to lose us. The fee increase is frustrating, but the customer service experience is what ultimately prompted this review. We are going to have the tank removed (I'm sure that will be a pleasant experience) and go with a local company.

if I could give less I would. Been calling and calling for service before we run out. No one…read moreanswers the phone. portal doesn't work either! What a crappy company after the Quarles sold it. Very poorly run.

There are many places to get propane, but none that know the business. Nobody is working hard to…read moreearn your business, except this one. Price is posted out front, and discount for bulk purchase too. Not only did I get a great price, I learned more about weights and volumes and seasonal changes. I recommend going there and be prepared for a great experience.

Great friendly service and cheapest propane tank refills for miles. Highly recommend!read more

Do not use AmeriGas you can never get in touch with him. They must not have a telephone or a…read moreworking website.

If I could give no stars I would. Last winter I waited over two months to receive my propane…read more Customer service is based in India and if they are tired of talking to you they will put you on hold (the abyss). Don't try to call again - they will lie and tell you whatever their script says. Please do not use this propane company.

slow on deliveries. when we ran out of propane waiting on them and had company coming in. hooked…read morea 25 gallon up so will have propane and delivery guy pull our tank with no notification. when I called was told I was basically too dumb to know how to connect propane tank and check for leaks. delivery guy did me a favor though by being too scared to talk to me. I get propane at a much cheaper rate now by dropping Quarel Propane, who Revere Gas & Appliance delivers for.

If you think in your mind it is not a big deal who services you in the areas of gas, it is a big…read moredeal the best provider in Gloucester is Revere Gas. All the employees will go out of their way to give you excellent service. If you don't have them to give you gas and support of your heating needs then it is your fault. The best company is here so use them and let me know if I am right even when I do know I am. Take care all and have a good day.

This company is no longer in business, they provide zero services other than hawking high-priced…read morepropane. Steer clear if you're looking for services

For 9 years I have had Revere Propane. (Hanover County). The cost per gallon is almost 1 dollar…read moremore than another company that services our neighborhood. With a 1,000 gallon tank, that is a huge difference. For the last 9 years I have not been charged a tank rental fee, but I received a bill for over 300 dollars. When I called, they said I had not used enough propane, so they were charging me the fee. WHAT??? I bundled up, kept the thermostat on 67/68, and didn't use my fireplace much. By trying to save fuel(and money), Revere Propane decided to extract money a different way. Unreal. Very disappointed with this Company and their ethics. Would change if I could.

I came to get propane gas to fill my uhaul container and arrived ten minutes before 5 pm. I waited…read morefor 4 minutes but no one came out. They use to have a buzzer button but I couldn't find one. I finally called at 4:54. The gentleman said they were closed! Horrible customer service. Thank you but I'll never use this place again! Not professional!

No , I would not recommend this location for renting a UHaul van/truck. The Assistant Manager is…read morelazy and rude. The Manager appears to support this Asst. Manager's rude behavior and incompetence. And they need to working on being consistent with other near locations' policies and customer service. If there was 0 rating, I would have rated this location as -100

Cindy sends me an unsolicited email basically saying I should take my business elsewhere. That was…read morea year after our last conversation. There was no need to send that other than to be insulting. Cindy left out several key facts. I didn't order anyone to fill the tank beyond the limit. The guage clearly showed 10%. The fact that they were unable to fill the tank to only 181.8 gallons was acknowledged. Although I was frustrated, as Cindy said, I thought we reached a mutually agreeable solution and I would pay for 200 gallons at the discounted rate. So as if I cared about my propane issue over a year ago, Cindy decides it's a good business decision to tell me to take my business elsewhere when I didn't even contact them since June of 2025. She then goes on about the procedures to find a new company. This falls under the "nobody asked you" and why are you contacting me. The issue was resolved in spite of her attitude over a year ago. I believe Cindy is not suited to be talking to customers. I don't want or need her advice. I certainly don't appreciate her digging this up over a year later to say "... take your business elsewhere". I recommend some personal therapy and a different job. The Yelp review was generated this year after this annoying series of communication. If you need drama and rudeness, A and B is perfect. we

Have used them about 15 years. Always happy. Scott is great. Good folks. I always recommend…read morethem to friends.- Mary S.