Walter's is so greaf I can't recommend this company enough! They came quickly and were so…read moreaccommodating, in contrast to many other bigger propane companies.. highly recommended. Snd SUPER NICE TOO!! Walter's get a 20 plus!!

Probably the best propane company in the area. Much better…read moreservice than the larger distributors

I called seven times today, was on hold no less than 95…read moremin( hour and 1/2) in an attempt to talk to a human person. Was not successful.

In 2019, they charged about 10% below the weekly average price for propane prevailing in MA. My…read morelast delivery a week ago was at almost 30% higher than the MA weekly average! What happened to the business? Was it taken over by private equity so they can rip off their old customers? 13 years with them - truly disappointing!

After almost 30 years, we sold our country cabin in northern Berkshires. throughout that time H A…read moreGEORGE has been completely reliable and cost effective. we strayed from the once, for a very short period, and came back to H A George. The kind of dependable service you expect and appreciate. THANK YOU TO THE TEAM AT H A GEORGE. YOU ROCK!!

We had a mini-split installed which was in need of service and we reached out to H.A. George &…read moreSons. They responded in a timely manner. A technician came to our home - he was friendly, prompt and explained that there was a blockage in the drip pan of our unit. He repaired the problem and we were pleased with the results. Shortly after that a winter storm with high winds caused our casing covering the lines on the outside of our home to come off. I called them and explained what had happened. They indicated that they would correct it the next time they had a call in our area. Once again we received prompt and courteous service. The casing was secured for no charge. It is so refreshing to deal with a company that cares about their customers. Thank you H.A. George for the services you have provided. Mike E.

Best Local fuel oil and service company in Cheshire County! Quick and reliable service!read more

I went into Davis Oil to address a bill that was sent to my parents. My mother had already had a…read morenegative interaction with Steve, so I was going in to de-escalate and pay the bill if he could show proof that it was owed. I had no ponies in this race, and had the money "owed" in my pocket. Steve immediately verbally attacked me as soon as I entered their storefront, and stated why I was there. He criticized me for being disabled (which I am ) saying that "people like you always like to play the victim", and that he could not actually produce any evidence that my parents owed any monies to their company. He continued to ridicule me as I left the building. Again, I had no skin in this game. I had money in my pocket to pay if he could prove why I should. I would be EMBARRASSED if I were Davis Oil. They ought to be ASHAMED of themselves. I was ridiculed and berated for being handicapped, and I didn't even owe them money. This was one of the most blatant money grabs I have ever witnessed, with no proof, and then subsequently attacking the people who said, "No." I will never use this company because I already thought they weren't great. After witnessing how they treat their actual customers/advocates for their customers? Hard pass.

When the propane delivery crisis hit The Berkshires this winter....another company refused to drive…read moreon the winter roads and people were running out of gas. George of George Propane stepped up and worked around the clock to serve hundreds of desperate customers - and others. He showed real concern and caring! I do not use propane but called several users to contact George. They were thrilled and canceled other providers who did not give a hoot. I hope George made a bunch of new friends and customers! He was terrific!

First time using any propane company and it was a stellar experience. Kathy was a gem and was very…read moreaccommodating even with fuel assistance being difficult. I called Tuesday at noon, fuel assistance had not reached out like they told me they would and Kathy went out of her way to contact them herself and by 5 p.m. we had a full tank of propane. Despite what other reviews have stated, I can say my experience was the opposite! Thank you so much George Propane, and a special shout out to Kathy who saved the day!!!

Do not purchase anything from Sandri, sold me a daikin minisplit that has had multiple issues and…read morenow have had 2 employees tell me they no longer install daikin and don't recommend them due to issues, I've had my units for less than 5 years with the most recent being installed 9 months ago. Waste of money.

I am steaming! Sandri Energy installed our mini-splits some years ago. In recent days--and two…read moreyears ago--we experienced a leak in our bedroom closet. At that time, we called the roofers who put in our roof, and they fixed the chimney flashing. We thought this was the end of it, but again, our closet ceiling is leaking. The roofer returned, and checked. All good. He suggested that it might be our mini-split on the third floor that was leaking. I called Sandri, only to be told that our last service call was 2022--and they discontinue service after two years. We would be considered "new customers," and they were not taking on any new customers! How on earth can this be a good business model? This is "customer service"??????

DO NOT USE THIS COMPANY! They have botched a furnace repair for my bf. They have needed to go out 3…read moretimes, left wires hanging and exposed, and just broke his door. Furnace is still not working. He also just got oil delivered at .10 higher per gallon than quoted price. Absolutely livid.

I called to inquire about installing air-conditioning in my house but since I wasn't an existing…read moreclient they weren't interested in helping. Too much current business, I suppose. Good for them! Lose-lose, but there are other providers in the valley so I'll be fine. :)

Marlon was our Tech yesterday at my house and today at my parent's house. He did an excellent job…read more He was very respectful and helped to educate me

I contracted with John Ray & Sons to replace the oil tank in my basement and the work was completed…read moreon November 11, 2024. In early April of 2025 I noticed that a patch of lawn was dead, and when I smelled the dirt it smelled of oil. Bags containing absorbant material from the old oil tank had been placed on that spot. I first called the offices at John Ray & Sons on 4/3/2025 to resolve this issue. Since then I have had two no-call, no-show appointments. Two unanswered e-mails, and I have made several phone calls to their office. Eventually someone came out to resolve the issue on 5/2/2025. The solution was to remove as much dead grass as could be removed with a rake and spread grass seed over the area. The grass seed did not germinate in the oil contaminated soil. I contacted John Ray and Sons again on 5/20/2025 and was told that neither one of the customer service reps I had been communicating with were available. 48 hours later I still have not heard from either of them.

We had an excellent experience with Cota & Cota. They are a customer friendly company with solid…read moreprofessionalism. They installed our furnace easily, quickly and proficiently. We cannot say enough good things about the way they do business, make their policies clear and go about giving their customers a great result.

We have been using this fuel and plumbing business for over 13 years. We will continue to stay a…read moreloyal customer. This past fall we had a lightning strike which blew out a well pump. There are three rental properties that fed off that same well. I was scared that our tenants would be hugely inconvenienced with lack of water for days. This was NOT the case at all. Rod Miller and his plumbing team were there within 2 hours to access the damage. And replaced the pump and restored water by end of day. You can only imagine our relief. He even went above and beyond by providing accurate documentation to help with the insurance claim. Thank you Cota & Cota!