I called seven times today, was on hold no less than 95…read moremin( hour and 1/2) in an attempt to talk to a human person. Was not successful.

In 2019, they charged about 10% below the weekly average price for propane prevailing in MA. My…read morelast delivery a week ago was at almost 30% higher than the MA weekly average! What happened to the business? Was it taken over by private equity so they can rip off their old customers? 13 years with them - truly disappointing!

I love FL Roberts and the car wash! I travel all around western mass and I can always find a quick…read moreeasy car was with monthly unlimited pass! Thank you for keep my car clean just the way I like it!!

From the owner: "Nouria is one of New England's largest and most trusted family-owned and operated convenience…read morestores and fuel retailers, offering fresh and wholesome choices, healthy food options, a wide assortment of beverages and snacks and a mission to deliver the ultimate guest experience."

When the propane delivery crisis hit The Berkshires this winter....another company refused to drive…read moreon the winter roads and people were running out of gas. George of George Propane stepped up and worked around the clock to serve hundreds of desperate customers - and others. He showed real concern and caring! I do not use propane but called several users to contact George. They were thrilled and canceled other providers who did not give a hoot. I hope George made a bunch of new friends and customers! He was terrific!

First time using any propane company and it was a stellar experience. Kathy was a gem and was very…read moreaccommodating even with fuel assistance being difficult. I called Tuesday at noon, fuel assistance had not reached out like they told me they would and Kathy went out of her way to contact them herself and by 5 p.m. we had a full tank of propane. Despite what other reviews have stated, I can say my experience was the opposite! Thank you so much George Propane, and a special shout out to Kathy who saved the day!!!

Dishonest. Charged for propane that was never provided. Confronted owner, denied claim…read more Rating...less than 1 star.

From the owner: E.P. Wine Propane provides residential propane installation, residential propane delivery,…read morecommercial propane installation, commercial propane delivery, heating equipment repair service, and propane products to the Barre, MA area.

We had Noonan out for a furnace tune up. The technician was pleasant, and very professional. He…read moreanswered all of our questions and was very knowledgeable. We have been doing business with Noonan for many years. Solid and reliable company; from our perspective as homeowners. My son has also been very happy with them... at his past two homes. (And he's fussy) Keep up the good work Noonan, we appreciate it. Peter & Karen

I'm not very happy with Noonan Energy right now. The price of oil has increased by 18.5% since the…read morewar with Iran started, yet Noonan has increased their priced over 30%. It went from $3.58/gallon to $4.58/gallon. I feel that was a little excessive. PS I'm not from San Francisco. I live in western MA. Can't change it.

I just had a horrific experience at Foster Farrar in Northampton, specifically the lock shop. A…read morecouple years ago they programmed a new key fob to my Sienna so I thought it would be safe to have them order a new key fob for my Prius- the key battery kept dying even after repeated battery replacement. When ordering the new key they did not ask for the VIN even though when I called Toyota dealership they said they needed the number to give me an accurate quote. They quoted me $400 and I paid a $200 deposit. When the key came in, I sent my 18 year old to get the new key programmed to the car. After over 20 minutes of trying, they declared it was the wrong key, and that they needed to order a new one. When my daughter turned on the car, she got a new error message that she had never seen before "Check Hybrid System, Stop the Vehicle in a Safe Place". Panicked, she called me and also went into the store to show then the message. They did not help and I told her to go to Northampton Tire where they instructed her not to drive the car far and to bring it back on Monday. After an hour of labor and running diagnostics, they were able to clear the message and ensure that there was nothing wrong with the car battery. That cost us $160. I called foster farrar and explained that their errors caused us to get a code that made us afraid to drive the car and had to take it to Northampton tire. They said that there was absolutely no connection between them trying to install the incorrect key for 30 minutes and us getting the error message immediately after turning on the car. Furthermore, they said to me that it was not the wrong key, but rather just a "different key" (at which point I said "is this real life?!"). They also lied and said that my daughter said that she saw that message all the time which is completely untrue. She walked in and told them she gotten a key not detected error message before when the key battery was dead, but that she had never seen this new code before. Had they not tinkered with the car using the wrong key fob we never would have had to take the car to Northampton tire to run the diagnostics and remove the code. The person I spoke to at foster farrar was incredibly rude. He said he would never give me the $160 because it was in no way his fault. After much back and forth he said he would talk to the worker who worked on the key and call me back the next day. When he called back the next day he continued to cut me off, refusing to let me speak. He said he would reimburse my deposit because he refused to work on the car, and then he hung up on me as I protested mid-sentence. I am truly disgusted by this level of unprofessionalism displayed by foster farrar employees. I cannot fathom walking back into that store to get my deposit. As a small business owner myself, I would never dream of treating someone the way I was treated, especially after making such a grave error. Please, save yourself time money and heart ache go get your new key fobs at a car dealership that knows what they are doing and aren't abusive to their customers.

shop has helped me on several occasions now. Reputable places with good information are becoming…read morefew and far between. I recently dropped my key fob in the toilet. I tried putting it in rice doing all the things I heard then I called the dealer who I bought my car from less than a year before find it was more than $900 to replace the key/fob. My god outrageous. I locksmith shop and they couldn't have been more accommodating and it was $290 still a considerable amount of money for a key but way less than the 900 the dealer wanted for the same thing.

Quick and professional work at a fair price, would recommend…read moreif you are in the area and need radiator work, this is the place to go.

From the owner: Riverside Radiator is the most trusted name in service and quality for decades. The owner Dennis…read more"Chu-Wee" Underwood is a hands on owner that you will always find in the shop doing the work on your vehicle. this is important and why our reputation is the best in the business. We provide services to the individual owner, business fleet accounts, towns and cities.we are one of the few radiator facilities in the metro area that regularly does work on agricultural , farm equipment as well has heavy equipment in general. We are the experts and this is all we do.Trust us to give you straight talk and advise with fair rates as well.

Local resident completing household chores, dabbling in diy, and needing a USB cable- who thought…read moreDewalt makes qualtity cables? The service and, especially for the size, the selection is great. When I grabbed the wrong item and wanted to swap it, they were more than patient. And I can get my propane tank refilled. Glad to have and support a local hardware-building supply store.

We built a new home and Hamshaw was fantastic in providing wonderful quality materials in a timely…read moremanner! We bought lumber, doors, windows, etc. for a fair price! Jon Snow was excellent in meeting with us on a regular basis to keep on top of all the materials we needed! All contact with other employees very pleasant, knowledgeable and helpful!