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    Suburban Propane

    1.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Suburban Propane

    Propane

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    People searched for Propane 125 times last month within 15 miles of this business.

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    PennyWise Fuel - Pennywise Fuel

    PennyWise Fuel

    (29 reviews)

    I am submitting this complaint to document serious issues with communication, reliability, and…read moreservice from Penny-wise Fuel Inc., located at 219 Shine Hill Rd, Henryville, PA 18332. I placed an order for heating oil with Penny-wise Fuel Inc. that has already been paid for through a government assistance program. Despite payment being issued, delivery was not completed. I was later informed that the driver could not make the delivery because my driveway was allegedly not cleared. This statement is inaccurate. The driveway was fully accessible, and no attempt was made to contact me at the time to address or resolve any concern. Since that missed delivery, my household has now been without heat for four days. During this time, I have repeatedly contacted Penny-wise Fuel Inc., explained the urgency of the situation, and made them aware that there are four young children living in the home. On multiple occasions, I was assured that delivery would occur "the next day." Despite these assurances, no delivery has been made, and there has been no proactive follow-up, no clear explanation, and no meaningful communication. At a minimum, I would expect timely and honest communication--especially when an essential service such as home heating is involved and payment has already been made. Instead, I have experienced broken promises, inaccurate claims, and inaction, which has caused significant stress and hardship for my household. I am requesting that this matter be addressed immediately, either by completing the prepaid delivery without further delay or by providing clear, honest communication regarding why the service cannot be fulfilled. I am submitting this complaint so that appropriate action can be taken and so others are aware of the service issues I have experienced.

    They are good. Remember that we always need a backup to every thing life related. They are good and…read morethe possibilities exist that we forget to read the gauge and realize "we need it now" - they are reliable and honest about their ability to send fuel. The best thing is when there is a gauge that lets the companies know the client is running low and start calculating delivery time.

    Suburban Propane - propane - Updated May 2026

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