Communication was quick, friendly, and flexible. Next day delivery squeezed in over night. Walked…read morenew home owners through set up too. I love the option to use the online platform to schedule future deliveries.

started off as a good company. After two years I had to drop them. prices were high for me a few…read moreweeks ago so I asked if I could get a half tank, he was very rude about it.

We have been Sippin customers for 25 years. We have never been without oil or heat. They provide…read moreprompt service, arrive on schedule and leave everything neat and tidy. Highly recommend

Recently switched to this company after having a terrible experience with our old one; not only did…read morethey offer amazing financing for a very expensive brand new boiler, but when we had issues with the pipes and getting it up and going, they were out at my house every day until the problem was solved. Every single person who came into my house was lovely, professional, friendly, and thorough. I am a very happy new customer!

Have been trying for months to be taken off auto delivery, but they keep delivering oil when not…read moreneeded, and billing extortionate prices in the middle of spring & summer. At the very end of my tether. Communication and professionalism gets a highly frustrating, dishonest and expensive score of zero. New note: They are saying they will finally take me off auto pay, but only after bringing more oil and charging me a fortune for oil I do not want.

Have worked with them in the past but not anymore. David Westerfield, the service manager refused…read moreto get on a call to address a concern. Was told Jeff Jennings was out of the country so there was nobody else to speak to. Rude people at that office. Many other reputable oil companies in the area. B&H oil, ABC oil, Toro Fuel. Take your business elsewhere

Respectfully when the driver arrived he said to my husband 200 gallons, my husband said no I…read moreordered 125 gallons my husband showed the driver our receipt 3 times 125 gallons at $3.07 not sure what the driver did NOT understand he went and gave us what we did NOT want over 200 gallons. The driver did whatever he wanted he didn't care !!! Your mistake your problem !!! And no I will not remove anything I spoke the truth people should be aware how Santa fuel operates this is absolutely NOT the first time I have had a problem with Santa Fuel but it will be the LAST . Santa fuel acts as though you are doing me a favor but it was your costly mistake not mine.

This company is there when they're customers need them whether it's oil propane or service. I…read morehighly recommended.

Paraco took over Great White Propane that I was a customer of for 6 years…read more.. Their customer service is poor...I have asked 4 different times if Paraco has a monthly budget plan. I started 5 weeks ago before the 1st delivery of gas. Each time I called they said they would elevate the question...no one has ever answered the question. Got my 1st invoice today and I just paid it. Another issue is the original 2 large tanks were never installed on level ground so they were leaning into my shed which in turn damaged the siding. I've called on that 3 times to see if they will replace the siding where the damage is. It's been since 11/21/22 that I sent in pics of the damaged. I won't hold my breath but Paraco took over the original company and customers so they should fix it. Not starting off well with Paraco...we shall see how this goes...I would pay .10 cents a gallon more if I could get good customer service.

I used paraco for 3 decades. Recently I ran out of hot water. They said I owed a balance. I was…read moremaking larger payment to catch up. They never advised me the would put my delivery on hold till the balance was paid in full, but I kept paying them. I called for a safety check. I was told by the service guy that the lines were above the ground and not safe to fill my tank. I was so disrespected by the associates working with paraco. I arranged for them to pick up the tank. They lasted filled me in May knowing the lines were on top of my property making it unsafe for my family. I would never recommend that company to anyone.

My antivirus said their website had a dangerous "card reading" feature and wouldn't let me open it…read more I therefore sent the Co-op an email asking a few questions about their service and have not received a reply. Not sure what's going on with them.

I don't recommend using this co op only because I thought they would source out the best prices…read more They don't, they go with only one company and generally it's at a top price and they use state averages as compared. If you use a cash oil I found way less prices than them.

Brian was very clear and straightforward when he helped us plan our AC replacement. John and his…read morehelper did a wonderful job installing the whole system-- during a heat wave, no less! They were polite and knowledgeable, explaining the process as they went. They were incredibly respectful of our space, leaving the house exactly as they found it. The only evidence that they were here at all is a brand-new air conditioning system.

Cannot reccomend Rural Fuels enough! Fixed our hot water heater in a very timely manner. Super…read moreresponsive and efficient. Brian is great! Pleasure to work with

Overpriced install of indirect water heater …read more Came back twice to fix a leak then created a rub out condition Added extra expansion tank charged 580$ for 2 I paid 3500$ cash and then they hit me over the head Bad business // avoid them // terrible install Wish I could give ZERO stars Rob is rude and condescending..

I'm so glad I switched to Action Fuel. Excellent service and professionalism abound in this…read morecompany.

I hired Valiant to put in an "underground" propane tank and generator. They sent several people to…read moretalk to me and each one contradicted the previous person. There was finally a decision and I was sent an estimate to sign. Part of the contract is that any damage done to the property is not their fault and I signed because I think this is pretty standard. All the the workers they sent were great, EXCEPT. it appears the quote I signed and paid for was not at all complete, so to dig the trench was another $2600.00. Then the surge protector was not added so that was another $650.00 These upcharges just kept coming. The Tank was NOT buried as I has asked, but is above the ground and a real eyesore. They willed the tank without asking my permission. The damage to the property is terrible and I have no way to repair it. The last people who came said they would check back, but I have never heard from them. I saved 20 years for this work and to have the mess, and all those up-charges has been terrible. The photos show some of the damage. Valiant said they would leave oil which they did not, they said they would come back and set up an App which they did NOT, they said they would contact me about an extended warranty which they did NOT. There were supposed to contact me about service and they did NOT. It was beena miserable experience. Now I have a generator which may or may not work I am out almost $30,000.. 20 years of saving.

Been a propane customer since 2016. Julie and Barbara in the office are phenomenal examples of…read moregreat customer service. Service mngr was sensational too when I had an equipment failure (my end). Im brand loyal and appreciate how easy it will be when we need to start collaborating on the next cold-season contracts. They recently sent two wahoos out with spray paint to touch up my tanks. Guys were funny as heck to watch on the cameras, job was done to my satisfaction. Made for a good chuckle.... They must of forgot we all have cameras... but we all saw you haha