Happy to report I am still a very satisfied customer. Actually had another tank swapped yesterday…read more Very easy online order, pick date, done. During the last two years of using Propane Taxi I did receive one "malfunctioning" tank. ??? It wouldn't disperse gas correctly. Quick call to customer service...replaced the very next day with no additional fees. HIGHLY RECOMMEND! It's so odd to read my previous review..."pandemic still thriving in Texas." Jeez. What we didn't know then. ;)

This biz model was new to me. Apparently been around a few years but just recently caught me eye…read morefrom a Facebook ad w/coupon for $10 offer. Order a couple of tanks. Pick up and drop off was flawless. One of the tanks was defective. I pinged their customer service and sat the defective tank out for pick up and it was replaced timely. Well done!

Absolute Propane is exactly what I was looking for when I did an online search for propane. Most…read morepropane suppliers make you trade your tank in, rather than refilling them and giving them back to you. Absolute Propane not only refilled my own tanks, but Judy stayed over to provide service for me as I arrived so close to their closing time. Judy was extremely helpful and had a wealth of knowledge and pointers for me in conserving my propane usage this winter. I definitely will be returning to the Deba Drive location for all of my propane needs.

Small businesses have a hard time and unfortunately, you have to go the extra mile when helping…read morecustomers word-of-mouth makes your business The lady that runs the front office it absolute propane has the worst customer service skills I've ever seen She's angry that you're actually there. If she doesn't like working there she should probably stay at home. She's also angry at President Trump for some reason I guess she has that liberal mindset Their hours say closed at five, but they seem to close whenever they want they most likely as a personal issue Sorry to leave a bad review. I don't normally do that but it truly was an unpleasant experience.

For 20-plus years, Action Propane has filled our 500-gallon propane tank on a regular basis. We…read morenever ran low and took advantage of the "keep full pricing". The driver learned our difficult driveway and the best way to approach the tank without walking through our native garden. The office staff has always been friendly and helpful. We have since sold that home, but I wanted to thank Action Propane and hopefully encourage others to give them a try.

The staff at Action Propane really know their propane and propane accessories! An added novelty is…read morethe hand-written two-part receipt from a receipt register from another era. Great, local company to support with your business.

A very professional team installed a propane tank performed a leak check and had the new system up…read moreand running with no surprises. You can relax and let the professionals set you up.

Great service and friendy staff. Been customer for 13 years and see no reason to change. Nice…read moreequipment as well. Needed refill before recent cold event and they were here at 8PM to make sure I was taken care of.

Excellent service. Needed 1000 gal tank buried. Showed up on time and finished everything in one…read morevisit.

One of their 18 wheelers ran me off the road this morning and caused damage to my vehicle. instead…read moreof stopping, they ran off.

I had a great experience with Veronica at this location. I called several times to check on my…read moreshipment, and she was always patient and understanding. She personally kept me updated, letting me know when everything arrived, giving me a delivery timeframe, and even calling back to say the driver was on the way. Her communication and reliability made a stressful situation so much easier. I really appreciated her going the extra mile and would highly recommend her.

I'm guessing it's U-Haul policy (or maybe just this location's) that when both parties make a…read moremistake, to take advantage of their customers as much as they can. U-Haul likely made a mistake on marking their fuel gauge and I, two hours behind schedule, signed off on it. Items were loaded on-site from a pod and driven ten miles, half-filling a 15' box truck. A singular tool chest was then driven six miles one way and six miles back to the depot. A total of 22 miles. I had estimated based on load and distance to refill around 2 gallons of fuel and returned it slightly past closing. Checked the receipt the next day and was billed an additional 5 gallons of fuel (~$25) claiming it didn't match what was signed off. That's ~7 gallons of fuel for 22 miles. It doesn't take much brain power to realize that a half-filled 15' box truck does not drive THREE MILES TO THE GALLON. The only figure I can think of that gets anywhere near this number is a Bugatti going at over 250 mi/hr. If whoever I spoke to the on the phone was willing to work with me and ended up billing me for an additional gallon or two, I would find that an acceptable resolution. The fact that a representative was unwilling to relent on the impossibility of a box truck getting 3 MPG speaks a lot about their customer service skills or lack thereof.

We are having an extremely bad experience with Ferrell Gas,…read more 4711 Doss Rd, Austin, TX 78734-1201. We are renting a home in Briarcliff. Ferrell Gas took weeks to make a delivery and fill the propane tank at this residence, on Jan 5. However, driver only filled 40% of the tank. Now, in the midst of the ice storm, our propane tank has gone empty and Ferrell Gas was scheduled to "fill again" by Feb. 15. Here is the real poor service issue. We've called the Doss Road phone multiple times today and discussed our situation. No one calls us back. We now learn, that, as of Wednesday afternoon, Ferrell Gas may be able to send a truck on Sat/Sunday! Alex Ronnebaum is the manager there. Despite requests, we are not allowed to speak to anyone in management! Icing on the cake: I looked up the Ferrell Gas Corporate Headquarters in Liberty, Missouri. No way to speak to the CEO, Jim Ferrell. Only Voicemails. Why is our plight serious? This house has propane tank licensed to Ferrell Gas. Only they can fill it, per Texas Law. Meanwhile we have a 72 year-old grandmother in a house with the temps falling below 55 degrees. No one at Ferrell Gas cares! They will let her shiver for five or more days. We are ready to call the Austin Statesman American, KXAN, Spectrum News to share our experience with Ferrell Gas.

Their tank monitoring system is useless! We always self monitor and adjusted the usage online b/c…read moretheir estimate is always wrong and off by about 10 to 15%- and that's a big deal when you get to empty and they still show 10%! The Emergency Fill is a joke! We ran dry on a 34 degree night, with children and animals in the house, wake up to the smell of gas and no one came out for 7 hours to check the lines and it was it was 15 hours before we received a fill up! But of course this took calling 6 times & even then when they showed it they only had 30% left to give us b/c someone was rerouted to us since they forgot about us! After an emergency call at 4 am and 6 calls during the day- they forgot about us?!?! Not to mention they one of the customer service reps actually blamed me for running out of gas! Said if I would t have let my tank run dry none of this would have happened!! They put a monitor on our tank- and this is my fault?! DO NOT USE THIS COMPANY! We will be switching to someone else as well!

I can't understand why the average yelp star rating isn't higher!! Our experience with them was…read moreamazing. I really have to give a huge shout out to the guys at U-Haul Moving & Storage at Slaughter Lane in Austin!!! They installed a hitch on our Ford Explorer. The appointment was supposed to be a drop-off and pick up later, but they immediately started working on it so we would not have to Uber home and Uber back to pick it up! That was greatly appreciated! But WAIT! That's not all! More accolades are in order! We had a bit of a fiasco with the rental of a moving trailer. I had reserved a 5X8 enclosed trailer via the Internet after having first chatted with a gentleman on the U-Haul site who assured me that this size trailer would work for a one bedroom apartment. NOT SO!! A queen size mattress doesn't even fit unless it is tilted. After my daughter picked up the trailer and got it to the house, they were able to determine that this size trailer WAS NOT going to big enough. In the meantime, the U-Haul where the trailer had been picked up at was closed. We called customer service who transferred us to Victoria. She informed us that the trailer could be dropped off at another location (we chose the Slaughter Lane location because they had done the hitch install for us.) but that we would still be charged the total for the trailer rental from Austin to Colorado Springs because we did not drop it off at the original drop-off location per the contract. I was told that we would need to file a dispute with U-Haul in order for an investigation to be conducted to determine if a refund was warranted! She said she was unable to help us with exchanging the trailers. I ended up having to create an entirely new reservation and had to go to a different location because the Slaughter location did not have the the 6X12 which was the next size up. This size worked perfectly. On our way out of town with the trailer, we wanted to make sure we (2 ladies) had hooked everything up properly, so we pulled into U-Haul Moving & Storage at Slaughter to have them do a quick inspection. A real nice gentleman (whose name I failed to get!) came up to us immediately and checked everything out for us. While he did the inspection, I went inside because I had never received an email receipt supporting that we had returned the trailer that was too small. I explained our fiasco to Redarion Harris and David Harris. They jumped into action and had the whole issue resolved in less than 10 minutes!! They did exactly what should have been done in the first place! They were very understanding, helpful and true professionals! Thanks guys.....you helped make the beginning of our road trip start on a good note!

Never using U-Haul again. It's so crazy how after u get done…read moreusing the equipment you end up doing more work than the actual workers. I went during my appointment time to pick up my truck and didn't get it until 15 min after my time started. I had to ask about the details considering the gentleman there never explained , I had to ask! If you're here for your first time, the minimum is 100 miles and you'll be charged 100$ as a "down payment " . I drove 30 miles and ended up paying 65$ (with a cargo van)..... needless to say NEVER using ts again‍ 0/10 for communication 0/10 for fast service and 0/10 for having no organization. The guy was dropping the keys as he was looking for my rental and even with his fanny pack everything was jumbled. I'm leaving this review here as proof of my unorganized and unsatisfactory experience because in 2026 ts should NOT be like this. Upgrade your computers too, like why did I have to scan my ID and put in my info TWICE. "Yeah sometimes our systems don't take the first time" like SO WHERE DID MY INFO GO?? Why does it say my name and my reservation time when you're in my face telling me you can't find my reservation...... at least turn the computer.... Also, this company is ANTI-UNION. Having a display in your workers area (break room area) as an expressive Anti-union is actually pretty funny. U-Haul, please for the love of god do better :)

These guys are great. I ran out of propane on Thanksgiving of all days and they came out and took…read morecare of me.

Great customer service! These good people still operate the old fashion, kind and considerate…read morebusiness model. We found ourselves in need of a quick change from our old company (terrible service and rude employees). Found Propane Plus on line and called. From Courtney in the office who was professional, congenial, efficient and personable to Vaughn, the driver who tested our system, filled our tank and presented a great customer contact during our encounter (kind, smart, informative and most of all a nice person!) NOTE: HOPE IS IS OUR REGULAR DELIVERY DRIVER!! We received fast service, good price and outstanding customer service.