Recently moved to Austin, found ourselves in a pickle. We didn't know we got to fill our gas tank…read more Cold front coming in. We hadn't signed up with a new propane company yet, decided that the company that's going to be able to get us out of this pickle fastest is the one we're going to continue working with. I called O'Brien, a guy called Brian answered. He was very nice, it was Wednesday, he said he was going to try to pull it off by Saturday even though it's an extremely busy time and they are backed up. He said he was even gonna try to pull it up earlier. He was going to confirm and get back to me. Which we really appreciated. I called back yesterday to tell them that even if they can't do earlier, we want to confirm Saturday. I called Carl answers. I asked Carl just to confirm they're coming Saturday. Carl said OK. I called the next day because I never got a confirmation. Carl says that he told me if he doesn't call back it's confirmed. Carl never said that. Carl was also pretty abrasive on the phone and he was in a hurry to get off the phone. It almost felt Carl was saying hey this is all I got for you you're gonna have to do what I say if you want gas. I didn't like it. I felt like he thought I had to deal with an abrasive demeanor because I had no other choice. Nope.... I ended up calling Bubba's propane.. they were professional and they're coming the same day. The owner of the company said that his policy is that no home goes without heat and water and all that. We're going to continue working with Bubba forever. you tell me if that decision was good or not. Brian gets 3 stars Carl gets zero

Let me tell you about Cleveland. No, not the coveted vacation destination in northern Ohio -…read moreCleveland the man. More specifically, a man of the cloth. ... and the cloth I'm talking about is none other than the guild of liquid propane (and of course liquid propane accessories). Cleveland runs O'Brien Propane. I've known Cleveland for about 3 years now. And he's saved my ass about 3 times. Most recently was last week. We had a plumber running a new line from the tank to the house and broke the POL valve and asked me to let the propane man know. Cleveland's schedule was slammed for the next week and couldn't make it out. I put him on speaker with the plumber to figure out what was going on and he smelled (figuratively) something funny. He told the plumber to stop what he was doing. Cleveland dropped everything and got here in 5 minutes. Come to find out, the plumber set up the system to send high-pressure propane (175 psi) into the house when it required about 0.5 psi. From what I understand that could've dumped the 250 gal tank into our house in minutes. The conversation got spicy. Cleveland's tech came in the next morning (on his day off) and spent 4 hours overhauling the system. The plumber owned his mistake. And showed up the next day to shadow the tech to learn how to do it right. Another disaster avoided. And all thanks to Cleveland and his crew. The last time he bailed me out was during Icepocolypse when they were working around the clock and late late into the night to get people in need propane to stay warm. No one from any other company has taken better care of me as a client. He's funny as all hell. Always has a giant smile on his face and you can tell his family (and his employees families) mean the world to him. There's a lot I admire about this man. If you live in Southwest Austin or Dripping Springs and are on propane, I promise no one will take care of you better.

We used Wimberley (Hill Country) Hydro Gas for years. We should have switched sooner. The people on…read morethe phone in the office have such a terrible attitude. Those women are so unskilled in customer service. They are rude, act entitled, throw shade and sound like they are inconvenienced to serve you. We should have left them sooner, so many better options.

I came here to refill several of my propane tanks that were just hanging around luring me into…read morestarting to cook with them only to run out halfway through a steak. I was free one afternoon so I texted all my local amigos where I should take them. I didn't want to exchange as the tanks were great and I'm cheap. Immediately three said "Wimberley Hydro." Those three usually wouldn't agree on anything so that was a good sign. I arrived clueless and they immediately were attentive, helpful, and nice. Quickly filled up the collection of tanks. While there I noticed they have a lot of propane products that almost hit my envy gene. The place was well kept up, clean, organized and definitely a shop to work on propane needs. That gave me the impression of a lively business that cared. Even at my age, I have this 3 year old wide eyed awe of something novel or new. Out back were lined up the usual assortment of large white tanks just waiting for a new home so they could retire as a BBQ pit after years of service. But next to them was this amazing and simple thing. Who would have thought? GREEN propane tanks. Holy cow. I just saw the first non-black Ford Model T! No way will my next tank at home be this big white blob out back. In fact, maybe it's time to retire mine into a BBQ pit and order a new GREEN one from Wimberley Hydro....

Always super helpful and knowledgeable about the equipment. Dripping Springs has grown so…read moredrastically and so quickly but Buddy and the rest of the staff still treat you like neighbors.

Everyone in Drip would be well served to rent from Buddy at least once. Never a dull conversation…read moreat DS Rental. Buddy and his team know how to help you select the best equipment for your job. They keep everything in good shape so you are safe and get the most value from your rental. If you drop by in the winter, you may be treated to authentic Boudin sausage cooked on Buddy's antique pot-bellied stove. See ya there soon.

Smells like rat piss. Rat shit everywhere in unit. Items chewed up. You would be better off…read morethrowing your stuff away.

I've had 2 units for a year now. Broken elevators, no carts (once in a whole year), and today the…read moreA/C is broken. There was one time over a weekend where both elevators were broken and there was no way to get to my units on the second floor because the first floor has a code. They just raised the rate of one of the units from $200 to $250 a month. Percentage wise is a crazy Increase! STAY AWAY!

This is a great place to rent from. I have used them for years and they have always been courteous…read moreand helpful. Even when there is a problem, they troubleshoot it with you on the phone and will replace machines and give you credit for any downtime. 100% recommend!!!!

Rented a log splitter here a few months ago. When I went to start it the pull cord broke on the…read morefirst pull. Thankfully I was able to temporarily mend it and got the job done. The price was right and the people that I dealt with were all nice enough. Seems like kind of a small, somewhat informal operation but worth a try, especially if you are cheap like me.

Great customer care from Alissa, who is extremely helpful and professional. Not only did an actual…read moreperson answer the phone but she (Alissa) was friendly and very knowledgable without having to put me on hold a bunch of time times. I would recommend this Slaughter Creek location for it's cleanliness and easy access, but most of all for the stellar customer service from Alissa.

Victoria helped me out... my schedule was pretty whacked out and I got what I needed... 2 times…read more Sesa was great at answering my questions... I am happy

The process was much more easier and stress-free than UHaul. I am happy to say that I trust Penske…read morenow with my future moves. The positives: -Unlimited Mileage and you just pay for one small fee (unless you don't want any additional add-ons. -The truck had a full tank of gas and I returned it with a full tank as a courtesy for the next person. -They had the option to keep the truck for three days and not just two which Uhaul had a big issue with. It's just not possible to return the truck within two days if I am moving from city to city since the city I moved to was 3 hours away from Austin. On the other hand, Penske provided the option to return the truck in the new city and not Austin. However, Uhaul had a problem with this and wanted me to return the truck in Austin by the second day. That sounds very stressful!! -The truck was very clean and spacious. I ended up getting the 12'Truck which allowed me to move out of a 698 sqft apartment. Negative: -There was only one worker at this location and he appeared to be burned out with his work. He was tired and did not speak much. He was a shell of a human. I say that Home Depot needs to make sure that there are more than one worker in the area so that he has someone else helping him out. However, when I returned it to the location in the newer city, the workers were much more lively and provided conversation. However, the truck was ready and he even drove the truck closer to the store so that it would be easy to access. I highly recommend Penske with your moving needs!

is there a "ZERO" star! Ron's Tire deserves it! Do Not Go Here! Absolutely the worst- bad service…read moreand even worse customer service (if that's possible)! I bought 2 tires, drove one mile away & had a blowout! Yes- a BLOWOUT! Ron's Tire response: You must've hit something/done something wrong!" Oh, & the tires are NOT my tire size. Never go here.

Propane refilled quickly here and employees took tanks out of truck and loaded them back. Thanksread more