Subaru

4.5 (368 reviews)

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Closed • 9:00 am - 8:00 pm

Updated 2 months ago

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Subaru - Motor mount - Car Dealers Near Me - Hayward, California

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I had a serious safety issue with a tire on my car, which is less than a year old and has under 3,000 miles. While driving on the freeway, the tire completely disintegrated. I contacted the dealership about warranty coverage, and even after speaking with a supervisor, they refused to investigate or help, saying it wasn't covered. I was shocked--they didn't inspect the tire or offer to facilitate a claim with the manufacturer, leaving me to handle a dangerous situation entirely on my own. I ended up working directly with Michelin for reimbursement, but the dealership's dismissive response was extremely frustrating. For safety concerns like this, I would expect a dealership to at least take the matter seriously.

Services was Top notch! Eric is sale manager reached out to me ! Super knowledgeable, honest, and helpful! Just couple minutes in the conversation i was sold. Greeted By Alan when i arrived to Subaru . Also extremely helpful! Buying process was done in less than a hour ! Highly recommended this dealership if you need a car

I wish Icould afford to own a couple different models. Alan was incredibly patient ( my phone died) we had insurance issues.

Gina N.

No pressure shopping. None of that 3 hour psych game with the finance manager. Allan knows his job. Was able to assist on the insurance. And he took this totally cute pic of me

John P.

Bought the car on April 2024 the motor mount where shot called them them to fix it they gave me mount and wen I went to pick it up my collision Sensor wen out the they had my car for a week then I got it back and I told them about my car shifting weird and they said that one of the workers that works there has the same car that's is supposed to to be like that e year later my transmission is shot they knew the transmission was bad and they didn't want to do nothing about it this place is not trust worthy take your money some where else only had the car for one year and is done know cause they ft me over

Ivonne G.

I dropped off my moms car for service and while I waited I was looking at their ev cars. Abdullah came and helped us with showing us the car and giving us information about what features the car has. I decided to trade my car and leased the SOLTERRA. I love the car! It has all the safety features and it runs smooth. So happy I did this trade. Abdullah was very nice, he treated us with respect and helped us get the best deal. As a side note, Pablo Ochoa was awesome with helping get my moms car serviced as well as Zeke who both made sure that her car was running smoothly. I love that they have water, snacks, coffee for patrons to enjoy while they are there. The philosophy of helping kids, pets and the environment resonated with me. If you are looking to buy or lease a car, go to One Subaru in Hayward!

Daniel J.

Absolutely the best car buying experience of my life! With one 10 minute phone call, a couple of text messages and less than an hour in the dealership, we were done! That included trading in our old Outback for significantly more than anyone else had offered, financing the new Crosstrek and completing all the paperwork. True to their word, we competed everything working with just one person. No "I need to talk with my manager". No sleazy finance guy. No hard-sell on unwanted extras. Chia was AMAZING! She had everything ready to go before we even got there, and was friendly and efficient throughout. Since One Subaru is a no-negotiation dealership, there isn't the stress of bargaining the price down, and yet the price they offered was better than any of the other dealerships I talked with online (and I checked 8 in the Bay Area alone). Oh and their finance deal was 1% better than other quotes from other dealerships. How far over and above did Chia go? When I phoned earlier in the day I said that I wanted a particular color with a particular options package, and One Subaru didn't show it in stock. Chia told me that if we came in and test-drove a different color Crosstrek she could have the right color delivered to our home and even pick up our trade... But when we arrived, only a few hours later, Chia had arranged for the color and spec we wanted to be at the dealership ready for us. We test drove it while she appraised our trade, and left in our new car an hour later. This has been the most relaxed, trouble-free and downright enjoyable buying experience of my life. Amazing!

Jasmine A.

Stopped by on 12/30/23 for the first time - family and I were helping out my sister who bought a Crosstrek here. Apparently the saleswoman mentioned that this location has the most inventory. I will say that the customer lounge area was top notch and clean. Overall a great experience and the customer service was superb.

Tina T.

After a bad experience from a different dealership, walking into this one gave a much better vibe. This dealership building itself is so nice! The employees here are all very friendly and attentive. I came in trying to learn more about the Crosstrek. I've always wanted one but I wasn't sure what trim level I wanted. Chia was helpful with explaining the differences which helped me have a better idea of what I want. They don't earn commission here so they don't pressure you at all. I just began my search and wasn't even planning on getting the car so soon, but because there were no red flags here, the above and beyond customer service, and most importantly, Cesar and David were able to help us get the best trade in-value for our car. Couldn't have gotten a better number elsewhere, so we ended up buying and trading in our car the same day. It's hard to find dealerships that are trustworthy and transparent, but this place definitely provided the best customer service/car buying experience I've had so far!

Lily V.

It's been exactly 1 week now since I've bought my BRAND NEW 2025 Subaru Crosstrek! I called Subaru One looking for some info in their used inventory and had the privilege to speak with Al over the phone. He was eager to help when we arrived and educated us on the used inventory they had. We were also able to look at their new models and were surprised to learn how affordable and updated these models were. Al was such a great person to work with and made the process so easy. He's honest, kind and well educated on the Subaru brand. Don't hesitate to meet him!!!

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Huang J.

2 years ago

I just had a very pleasant trade in and purchase experience with Allan at One Subaru of Hayward. Allan is attentive to detail. He is flexible to cater for my schedule, transparent and honest. You won't see any of those "sales tactics" while working with them. When you find a deal, you get a deal. And Allan delivers all that was promised. I highly recommend you do business with Allan on any of your needs with a dealership. read more

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Cuddy O.

1 year ago

Got help by chia. Made everything quick and easy. Loving my new car. Great dealership great sales lady read more

Subaru - Car Dealers Near Me - Hayward, California

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Joe L.

1 year ago

This review is for Cesar Tinoco. My husband came in looking for a truck and went home with a truck that he wanted. Process was smooth and efficient. Highly recommend! read more

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Michael C.

Elite 24

175

3 years ago

I have to give a one Subaru of Hayward 5 stars from the moment I called and Sales Agent Jasmine Salinas answered the phone. I called to inquire when they may get a 2024 Subaru Crosstrek Wilderness on the lot. This vehicle is in high demand and every one I have called about is either already sold or a hold has been put on it . Jasmine advised me a Crosstrek arrived this morning and it is available. Jasmine being the thinker she is placed a hold on the vehicle as to not let it get sold before I saw it. I saw it and bought it - such a great purchase it is everything I need and more in a vehicle. None of this could not of happened if it was not for Jasmine and Pablo "Sales Manager". Thank you Jasmine and Hayward Subaru - very friendly and knowledgeable - no hidden agenda here - amazing dealership with amazing people. read more

Subaru - 2024 Subaru Crosstrek Wilderness - Car Dealers Near Me - Hayward, California

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Alan S.

2 years ago

Great service Jesus Mujica best car salesperson he helped me to get approved with my car loan even my credit score is not that good he got me a best APR. Very professional he made everything super easy A++++ read more

Subaru - Subaru Wrx - Car Dealers Near Me - Hayward, California

Subaru - Wrx - Car Dealers Near Me - Hayward, California

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Smokes J.

7 months ago

I've been servicing my car here for 2.5 yrs now, and customer service is forever great. However I have to give a special shoutout to Clarissa the newest service advisor. She's prompt and is also knowledgeable about cars and the process. She's very committed and communicates well with all updates and requirements. Kudos to her read more

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Jason N.

217

2 years ago

Not going to lie as much as I talk shit about Subaru and working for them for a bit their car and customer service always great. Their car price is always good compare to other cars manufacture and for a good minute they have 6-speed in every model. Came here to look at BRZ premium but came out with a tS. Was talking to Jesus for a week or so but when I came in he was busy and car got sold. So Michael helps me instead. Long story short he show me couple option and tS Gold brembo brakes sold me on it. Only looking for a different car because I hate having a CVT. I also like how Michael show me all the option when it comes to finance with all the break down before we even talk about credit application. Bought alot of cars so I know how everything works and 99% of the time when you sit down let fill this out to see your option it's like chill let see the break down first. Michael just ask a few question about you so he could show you the option what it going to be when you fill out the credit application. I think all dealer should show how it might look with the break down before all the credit stuff. Everything was smooth with Michael in sales and it was cool how he did the financing too at same desk so we didn't need to move. Overall the experience was great with Michael and it most likely the best buying car experience I have and I deal with a lot over the yrs! Pick up the car Monday because I have to move some things around before I pay my down. Also One Subaru I like how you guys have someone in the front desk to greet people because most dealer don't have that anymore! Also one of the nicest Subaru dealer around and I think I been to all of them in the Bay Area! read more

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Robert M.

1 year ago

Stopped in on 1/8 to look at a Mini Cooper I saw on the lot. Ended up working with Chia, the whole process was great. I was trading in a vehicle that was late on payments and had expired registration (unfortunate life circumstances) and my situation was rather complicated and unique. Never once did I feel judged or embarrassed of my situation and Chia handled it all professionally. I feared being turned down and laughed at, but it was never the case here. They secured me financing and went over options for extended warranty and additional coverage for the vehicle. Was offered a very generous trade in value (more than Carvana or Carmax) and we started paperwork towards the purchase. I needed to get a letter from my current lender regarding the payoff and relevant details, got that taken care of the morning of 1/9 and stopped by to sign paperwork that afternoon. Process was smooth and straight forward, easier buying experience than other dealers I've purchased from. Most of the paperwork was prepared before hand, so it was a quicker process at the dealer as well. I really appreciate the help, my situation is now greatly improved and my wife has a car she is comfortable driving. Chia is awesome, very knowledgeable and professional. I'd look forward to purchasing another vehicle here in the future, definitely an easier experience than other dealers. Thank you guys! read more

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Charlene P.

1 year ago

I had researched buying the Suburu Soltera but wanted to see and drive one in person. I stopped by Saturday and Al Garcia helped me . He was professional and honest explaining the difference in models and features . I purchased my car all in a two hour time span. I highly recommend Al Garcia and One Suburu of Hayward . It was such a positive experience ! read more

Subaru - I love my electric Soltera ! - Car Dealers Near Me - Hayward, California

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Alicia H.

2 years ago

Absolutely loved our experience at Subaru One of Hayward for my daughter's first car purchase. Abdullah was a breath of fresh air after visiting other dealerships that felt slimey. Abdullah made it clear with his actions that there was no pressure to buy. He wanted her in a safe and reliable car that she wanted. She test drove some cars. He asked questions to see what she liked and didn't like. . . He searched for a relentless hour for the cAr she wanted and ended up buying! He really went above and beyond! I highly recommend you take a drive to Hayward Subaru one for your next car purchase ( used or new) seek out Abdullah. He's amazing! But, all the employees are, I'm just impartial because he was so amazing! read more

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Hallie Z.

2 years ago

If I could, I'd leave zero stars. Subaru of Hayward was quick to sell a very expensive electric vehicle to me a poor person in Pittsburgh. I came from Pittsburgh to buy the vehicle because Walnut Creek didn't have what I wanted. Ben announced to me there are a ton of hidden cost associated with owning an electric vehicle, including $1000 almost to replace a set of keys. Nonetheless, I'm leaving this negative review for that consistent poor Attitudes I received from multiple employees including the service manager, Scott. Scott was very patronizing with me when I clearly articulated a multiple host of complaints that I had that involved poor consumer protection issues. I will come back and edit this review, but it's critical that consumers are aware of the hidden expense and the poor attitude and custom service that Hayward of Subaru offers. Hayward Subaru is not a righteous business. Avoid it at all cost. read more

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Owen L.

1 year ago

These people are professional scam artist. I was sold an insurance policy with my car that covers damage to my rims, windshield and body. The sales rep vastly misrepresented the cost. It's very difficult even to make a claim and the one claim I successfully made was denied for an absurd reason. Currently I'm dealing with a rim issue. I paid the Subaru Service Center $250 for a diagnosis after hitting a huge pothole on the freeway. The service center said the rims needed to be replaced and were not safe to use. The rim insurance won't cover the damage because they say its not a cosmetic problem. Don't give these people your business, they are criminals. read more

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Nam T.

8 months ago

I had a bad experience with inefficient and uncaring service. I'm not talking about the whole service, I'm just talking about the repair advice. I told them that my car had an oil leak that needed to be checked and replaced because it was still under warranty. After 2 checks, they just looked around with their naked eyes and the 2nd time they removed the spark plug, the result I got was that everything was fine, while I had a photo of my car leaking. They just said wait until it leaks outside and then they will replace it. What I need is your support for my car and help me solve the problem I'm having, not a cursory check. In short, a bad experience, I will never go back to that service again. read more

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Jaime D.

1 year ago

Best car buying experience ever! If I could rate higher, I would give 10+ stars!! Cesar Tinoco was so helpful and exemplary at executing the "one person, one price" motto that One Subaru holds. I was notified of a vehicle incoming to One Subaru, Hayward's inventory. I immediately emailed to inquire about availability. Within a few short days, I had paperwork signed, no hidden fees or unnecessary upsells, a smooth test drive, and a car in hand! Cesar is very knowledge about cars in general, and overall, he is excellent at his job. He made the whole process transparent, and I felt very safe and assured I was making the right choice with my vehicle purchase. He even came in on his day off to help me finalize the purchase! I love my Certified Pre-Owned 2023 Subaru Crosstek! Yay for manual transmission!! Thanks, Cesar, for an excellent experience! read more

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Rogelio C.

7 months ago

I would like to start off by saying great customer service from Service Advisor Clarissa in service. Went way and beyond been to other Subaru stores and you guys just gained another customer thanks Clarissa!!! read more

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Martha S.

3 years ago

Wow Thank you Ana G you made purchasing a vehicle easy and Fun!!!! You were very patient and very informative showing us everything from used cars to new cars and answering all the questions. Definitely a stress-free experience I am so excited to explore and have great adventures with our new purchase read more

Subaru - Made it extra special by placing in the show room with a bow - Car Dealers Near Me - Hayward, California

Subaru - Happy Girl driving home - Car Dealers Near Me - Hayward, California

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Gerardo R.

1 year ago

ASK FOR CESAR TINOCO! I came in looking for the truck that I saw online and Cesar got the truck ready for me to test drive. The process was efficient and seamless. I was already on the road after an hour. I Highly recommend this place if you're looking for the best deals 10/10. read more

Subaru - The truck - Car Dealers Near Me - Hayward, California

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Rajinder S.

9 months ago

On 21-Aug-2025, I took my 2017 Subaru Forester for routine service to this facility yesterday. This was my first experience with this service facility. After the service was over, I was informed that one stud from a front wheel had been broken while they were doing tyre rotation. I was also informed that my car was safe to drive. In the report papers provided to me it was mentioned that I was to pay $217.38 for it. I am shocked that for a part which broke while they were handling my car, I was asked to pay so heavily for it. On 22-Aug-2025 morning, I went again to the facility with my son and asked the manager to get my car repaired at their cost, but both the service manager and his boss flatly declined to take responsibility for the damage and suggested us to go to the service enter that serviced my car last (which was another Subaru dealer in Colma CA), and blame him. This is the worst experience I have ever had with a car service facility. It does not deserve even one star rating. Please avoid them for the sake of safety of your cars. read more

Subaru - Report issued by one Subaru Hayward CA after service of my car on 21-Aug-2025 - Car Dealers Near Me - Hayward, California

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Silvia M.

2 years ago

George Pan a young guy with an amazing attitude to sale cars. You feel that you can trust him. He is so great very high Customer Services and super attentive with his customers. We bought 2 cars with him; because He is so great! read more

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Michael S.

2 years ago

They don't negotiate off the sticker price. I then contacted the Subaru dealership in Livermore and over the phone I was able to get and bought my 2024 crosstrek at invoice price. read more

Subaru - My new crosstrek. - Car Dealers Near Me - Hayward, California

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Steven Q.

191

3 years ago

Big shout out to James at One Subaru of Hayward! Working with James was probably one of the best choices I made looking for a new car. I was recently looking for a new vehicle due to some mechanical issues with my current one. I had already visited a few dealerships through the week and I was spending another morning getting ready to get to an appointment elsewhere. As soon as I stepped on the lot and took a quick look around, James was out to greet me. I let him know that I was just browsing and needed to leave relatively soon. With the little amount of time I had, he helped me take a short test drive up and down the block and run a few numbers if I were interested. With such a great first impression at the dealer, I made sure to grab some information before heading out. Fast forward a bit, and I'm still in contact with James after making my rounds around the Bay Area. He's gone above and beyond to help me out with finding the perfect vehicle. We lay out the details of the model, go through options, and James jumps through hoops to make sure we can get the Crosstrek I want on the lot for pickup. Through the process, James is communicative without being pushy, helps with making sure all the details are in line to make the purchase as concise as can be, and will follow through with you 100% with any inquiries you have. So, again, thank you James for helping me out as much as you did! One Subaru of Hayward is definitely the place to go. The emphasis on customer service/experience is top notch even with the rest of the staff who I had the pleasure of speaking with for whatever amount of time. I will definitely keep them in mind for any future vehicles. If you're in the area, I can't recommend working with James enough for your next purchase. read more

Subaru - Thanks One Subaru for helping me get the '23 Crosstrek! - Car Dealers Near Me - Hayward, California

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Serena L.

105

7 months ago

My service advisor, Hubert, is personable and at least remembers who I am. I texted him that I needed to bring the car in for routine maintenance but he didn't reply after several days so I telephoned the main number and was able to set up an appointment. Took it in, got it done with a notice that I will need a cabin filter soon but since the car is hardly driven I will attend to it next time. What is very disappointing is that after the service is done this dealership does not wash and vacuum the vehicle so that. you drive home in a nicely cleaned car. When we lived on the Peninsula we took our Outback to Carlsen Subaru in RWC and the clean car is part of their service. When I asked Hubert why my car wasn't washed & vacuumed he said, "this dealership never did it." Premier Subaru in Fremont does send you home with a clean vehicle after service and the owners of that site recently purchased this site. I do hope they will institute the clean care policy here as well in which case I would raise the rating higher. read more

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Alexis C.

1 year ago

Had a great smooth experience with Al Garcia at this location. He was very helpful and upfront with any information I asked for, and worked great with my family who I brought along to help with my first car purchase! He went above and beyond and I would definitely recommend him. read more

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Ariana H.

Elite 26 All-Star

160

388

1089

3 years ago

I am so happy they opened this location in Hayward. When I first started my car shopping journey I had to travel far and long to find a good dealership where I didn't feel pressured or cheated into a car. I was able to purchase my Subaru at the Walnut Creek location shortly before they opened the Hayward one but I am still so happy they did. Although I didn't purchase my vehicle here I immediately switched over to this location for all my services. The service department has been amazing. First I only came for my regular oil changes but unfortunately this last time I had a real issue with my trunk lift gate. I came in was greeted and taken care of right away. I asked for a rental since I wasn't sure how long it would take for them to figure out the issue. They provided a rental which was so useful to run my errands. Zeke was my service advisor this time around and he was great. Was in and out quickly and he even took care of a recall I wasn't aware of while the car was there. This will definitely be my Subaru dealership from now on. read more

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James P.

2 years ago

DONT DO BUSINESS HERE! I traded my car in last year 2023 and I just received a letter from San Jose Police that the Car I traded was impounded July 15th 2024 they want to collect fees. Apparently they didn't file any dmv paperwork for the car I traded in. This is completely unacceptable and unprofessional. Now I have to find the documents from last year to show it's their mistake and to clear my name. This dealership has caused more stress and confusion then any joy from the car I bought. Which was also a nightmare. read more

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Nikko C.

1 year ago

Amazing Customer service from Cesar Tinoco. Took care of my mom in a professional manner. Super easy to work with, the whole transaction was quick and easy. Truly recommend this dealership, look for Cesar to hook you up for your next car! Thank You Cesar! read more

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Jon H.

2 years ago

What an amazing experience! Allan L. was awesome and super helpful. My wife and I went to trade in for a new crosstrek wilderness and couldn't be happier. He was knowledgeable and transparent throughout the whole process. We never felt pressured or like he was trying to sell us something we didn't want. Very patient and great to deal with. Cannot thank him enough! Make sure if you're in the market to ask for Allan L. (I believe there are more than one)! read more

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Jeff R.

3 years ago

I most recently purchased a Legacy here at One Subaru.....as I walked into the dealership I was very happy that I was only greeted by one person upon walking in, I noticed they had a beautiful show room with a nature theme , when I worked with my salesperson he was very informative and explain the whole buying process. The thing that I love most was that I was able to speak to only one person and go through all the financial details with one sales person this made the process a lot easier and a lot quicker. Thank you so much one Subaru of Hayward ... read more

Subaru - Me driving my new car - Car Dealers Near Me - Hayward, California

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Francis B.

2 years ago

Just got my wrx 2023 on one subaru! Thanks to Allan on helping me out. He did a excellent customer service and walktrhough me on all the documents that I'm signin in! Explain every details. The great thing on this experience with Allan his transparency! No BS.. Give me all the options what I want and if I dont want to add anything is okey not like on the other dealership kinda like they forcing to get something on them. Five star for that! And you guys can check this dealership to see what im sayin.. read more

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Nick L.

Elite 26

269

2 years ago

Honest, beyond fair, professional and knowledgeable treatment at an auto dealership? If you've given up, go to One Subaru. Not only do they have a superior product to provide, but someone has thought it out as an end-to-end positive experience for the buyer. We went there to look at a used car that had been posted on the internet. We knew that the picture looked good and that the CarFax was exceptional. The posted price was reasonable.....almost too good to be true. We had visited a Toyota dealer 20 miles to the north that presented a very marginal car to us and treated us like we were lucky to see it. At One Subaru, we were able to look at the car before detail, drive it around a bit and ensure that it was in great shape as advertised. Then the good part started - we were promised full detail inside and out, as well as an extensive mechanical checkout. Sounds good - we signed the papers and left. When we returned, the car had a fresh set of tires on it (the previous ones were plenty good, but they wanted a fresh start here), an extensive checkout list completed, a beautiful detail job (including removing a couple of fist-sized dents that we thought were permanent), a full tank of gas and that refreshed car feel and smell. The person in our team that was going to be driving the car was getting nervous - they had never made this level of purchase before. Our sales person explained the process in polished, professional detail and also offered a Toyota dealer warrantee for $100 a month for up to two years, cancellable at any time....which was way under the price of other car warrantee companies. Panic averted. The drive home confirmed all of our hopes - the car had a smooth ride and plenty of power. A very satisfactory purchase. One Subaru seems to hire excellent people. Chia, our sales person, was patient and empathetic - a truly good person. The rest of the staff were engaging, but not invasively so. It has all the sounds of a happy workplace with happy people there. When the next car purchase decision comes around, this will be my first stop. Thank you One Subaru, it was a good day. read more

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Cola W.

2 years ago

All I have to say is RUN!!! Don't walk RUN. These people are extremely dishonest and will sell you a car that they know is not working properly. Half of these so called good reviews are fake. DONT fall for it... Run! The managers are trying to gaslight my previous review as if I don't remember which dealership I had such a horrible experience at. Make no mistake that I was at Subaru of Hayward and these people are as crooked as they come. You've been warned! Runnn! read more

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Dino D.

2 years ago

This has been the smoothest and easiest car buying experience I've ever had. Alan Liang was awesome. He answered all my questions, he was easy to deal with, and most of all not pushy! He was very helpful and knowledgeable from the beginning up to the delivery of my car. Shout out to to Robert who delivered and took care of my BRZ. I would definitely recommend this dealership especially Alan. I am positive that everyone in this dealership is great. read more

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Aileen G.

2 years ago

This dealerships commitment to customer satisfaction is truly commendable. Saved me the hassle to sell my Impreza made an easy trade, our salesman was able to Answer all my questions ensuring smooth and seamless purchase process. Thank you very much Jesus for making our purchase very pleasant and easy I felt they were very transparent from the start I recommend Jesus to anyone who's interested in a Subaru. Thank you one Subaru of Hayward!! read more

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Rick P.

Elite 26

465

1664

4 years ago

My favorite car buying experience of my life! I have bought a few new cars in my life. Maybe 10 or so! Subaru One in Hayward is changing the way car sales take place! Not all dealerships we went to operate like my new best friends at One Subaru of Hayward! Why ALL of my love? Al Garcia, my personal salesperson, had me provide all my information, and within moments, had the numbers right in front of me. We're taking about a 2023 Subaru Crosstrek! Super ultra CRYSTAL clear agreement that was easy for me to live with! It really is as simple as pick the car and pay for it! There was no back and forth, no shell game, and best of all was the feeling that I was feeling the entire time. These people are genuine. They in MY corner. I left with a huge sense of satisfaction, security, and overall well being. It was easily the best car buying experience I ever had. I want thank Anthony, for all that he did for me right in the beginning. Let's just leave it at, he went way beyond the call of duty! Al Garcia? My kind of guy. He's a straight talk guy, has a sweet sense of humor and IS a professional! There's one more guy. Erdi! Erdi let me hang out while he loaded the purchase agreement. He was the guy that made sure that all the the i's were dotted and t's crossed. Kind of a long review but it's easy to do when you are as satisfied by a purchase, a large purchase, that changes your life completely. Thank you One Subaru in Hayward! read more

Subaru - The AWD on this one is as good as they get! - Car Dealers Near Me - Hayward, California

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Elizabeth F.

2 years ago

Was in a wreck recently and since I was doing Uber deliveries full time, I lost my car and my job. My father and I spoke to Navin over the phone. He was happy to help with my situation. He arranged for the car I was interested in to brought to One Subaru from their sister lot a day after I messaged him. Let me test drive, explained everything to me, and answered all my questions. As a first time car buyer, I was pretty nervous, but he reassured me about everything and was very honest. Feel like I got a great deal and a great car. Thank you for all your help! read more

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Will F.

Elite 21

117

2 years ago

Absolutely top-notch Sales professionalism from Mustafa Hamidi, from beginning to the end. This man went above and beyond and made our transaction seamless and efficient. An excellent communicator and even followed up after the sale. I highly recommend you ask for him! Great experience at One Subaru of Hayward, will definitely purchase again from here. read more

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Jayme W.

189

3 years ago

I had a very pleasant experience at this dealership! This was my first car buying experience and I felt very comfortable here. It definitely helped that there was no hassle of the sales person going back and forth to the manager. Scott was my sales man and he was wonderful! It always helps when everyone seems to be knowledgeable about their product. I would highly recommend this dealership to anyone wanting a breezy car buying experience. read more

Subaru - Subaru forester - Car Dealers Near Me - Hayward, California

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Joel A.

122

2 years ago

Abdullah was very responsive, informative and not pushy. Everything he said he would deliver, he did. read more

Subaru - 2021 Subaru forester - Car Dealers Near Me - Hayward, California

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Corey B.

2 years ago

I am not one to give dealerships a 5 star rating, as they usually make you sit around for hours on end going back and forth on pricing. Jesus gave me a call after inquiring about a forester and from the get go he said he would be my point of contact and wanted to make sure I get the best value for my trade in and the price that I wanted for my forester. Upon arriving at the dealer, he did just that! The whole process from looking at the car to the test drive then driving away with my new vehicle took just over 2.5 hours. I feel like that's unheard of from dealers! Major props to them for that. I truly appreciated Jesus and his time. He heard my wants and need and really made sure to accommodate those. Before appraising my trade in, he asked me what I was looking for and their appraisal came in lower. Before telling me that, he asked his manager to give me more for my trade in to get as close to my want as possible. Again, something you won't find at every dealer. This was truly a great buying experience. Terrific car and definitely don't feel like I left getting ripped off. Thank you Jesus for a great experience! Will definitely be sending future Subaru customers your way. read more

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David R.

1 year ago

We recently purchased a used car from One Subaru. Allan Liang did an outstanding job and helped us find a car that worked within our budget. He is not your typical high-pressure salesperson, but really goes out of his way to help you meet your needs. read more

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25000 Mission Blvd
Hayward, CA 94544
Directions
(510) 826-0000
Call Now
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https://www.onesubaru.com

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Yes, Subaru takes credit cards.

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Yes, Subaru has free WiFi.

From the Business

Meet the Business Owner: Devin M.

One Subaru of Hayward is the only ONE PRICE. ONE PERSON® Subaru dealership in California. As a local family owned and operated company, One Subaru of Hayward is investing in people and our process in ways unlike any other dealership. As a market leader who has shaken up the traditional car buying model, we take pride in our world class facilities and amenities. We embrace progressive change with our highly successful One Price One Person© customer centric process. At One Subaru of Hayward, our customers work with just ONE PERSON from start to finish. No switching from sales person to sales manager to finance manager... just one person handling your entire car buying experience. This allows One Subaru of Hayward to be the most enjoyable car buying experience ever.

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“Allan didn't try to swindle me into anything and helped me through the entire thing, answered all my questions and then some.”

Mentioned in 44 reviews

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74 reviews that are not currently recommended

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Michael S.

3 years ago

I went this dealership not to buy a Subaru, but a used RAV4. My main sales person was Scott. He was consistently patient and very accessible (even on his day off!). In fact, all the staff were very kind and non-pushy. After putting a refundable $100 deposit with a Letter Of Intent (a very good idea), I had first dibs on this VERY popular car. They were kind enough to set me up with a one day loaner while they did work on the car. One of the staff was noticeably surprised when I told them I was going to take to my mechanic for a diagnostic -- that wasn't appreciated -- but Scott was completely neutral about that. He assured me that everything got done by factory trained technicians and that he doubted that my mechanic would find anything wrong, and if he did, that my guy was searching for additional work -- not appreciated. When I returned with the results of the diagnostic, he was gracious and said he was going to get my $100 refund set up. But soon after, he mentioned his disbelief about the results and told me (again) that my mechanic was searching for additional work. I explained that I have been with my mechanic for over 30 years and that I (literally) trust my life with his work. That my mechanic had repeatedly told me if work was purely optional and/or could be delayed -- his is the paragon of integrity ! The results of the diagnostic were not minor -- new brake rotors were done incompetently, lower control arms were cracked, and the transmission was in need of flushing, all totally over $2400 ! Instead of receiving the results as a Wake Up Call and an instance of poor workmanship from his Repair Dept., he then tried to make me sound unreasonable by saying that this was to be expected at this price point and age of car (146k is NOT that old). This was also not appreciated. I'm not trying to purposely single out this salesperson. Rather, I believe that there is a fundamental philosophy from management which accounts for the issues that I experienced -- blind confidence in their technicians, suspicion/contempt about a 3rd party diagnostic, and what a customer can reasonably expect from a used car at a modest price point. read more

Chad L.

3 years ago

From the moment I stepped into One Subaru of Hayward, I knew I was in for a great experience. The atmosphere was welcoming, and the team was incredibly professional. But what truly made my experience stand out was the exceptional service provided by Jasmine. Jasmine was not just a salesperson; she was a true Subaru ambassador who went above and beyond to ensure that my car buying experience for my Subaru Forester was nothing short of excellent. Her willingness to accommodate me was impressive, and she answered all my questions with such expertise that it made my decision to purchase the vehicle a no-brainer especially as she navigated providing a car loan at lower interest rate than what I had. What I appreciated the most was Jasmine's friendly demeanor and professional attitude. She stayed late, well beyond her working hours, to finalize the sale, demonstrating a level of dedication and commitment that you just don't see every day. Her efforts to accommodate my schedule and ensure that everything was taken care of made a lasting impression. The entire process was smooth, from the test drive to the final handshake. I drove off the lot feeling confident in my purchase and grateful for the top-notch service I received. One Subaru of Hayward has set a new standard for car dealerships, and it's all thanks to the wonderful people like Jasmine who work there. If you're in the market for a Subaru, I cannot recommend One Subaru of Hayward enough. They have earned my trust and my highest recommendation. A 5-star experience indeed! read more

Oleg G.

11 months ago

Outstanding Service from Ken at One Subaru of Hayward My recent experience with One Subaru of Hayward, particularly with Ken from the parts department, was truly exemplary. Every business should strive for the level of customer support I received. I had a frustrating issue with my passenger-side mirror, which had come out of its cover after an unexpected road incident. Despite my attempts, and even visits to other auto services, a permanent fix seemed elusive. Other places suggested replacing the entire mirror assembly and cover, costing potentially close to $1,000 including labor. I was nearly resigned to this expensive solution until I decided to check with a Subaru dealership. One Subaru of Hayward was the closest, and before ordering any parts, I kindly asked Ken in the parts department if he could take a look. What happened next was truly impressive. Ken, with remarkable professionalism and kindness, inspected my car. He then, with his bare hands and a few minutes of patient effort, permanently fixed the mirror! It snapped back into its cover, all mechanical movements worked perfectly, and the sensor was fully functional. It simply took a good person with great patience and kindness to resolve an issue that others deemed impossible without costly replacements. I was incredibly impressed and deeply grateful for his help. Everyone at this dealership was helpful and professional, and I wholeheartedly recommend One Subaru of Hayward. read more

ray ..

2 years ago

My wife and I recently purchased a Subaru Outback and had a fantastic experience, thanks largely to our salesperson, Jasmine. From the moment we stepped onto the lot, Jaz was exceptionally welcoming and proactive, rushing out to greet us and making us feel comfortable right away. Her deep knowledge of the Subaru line and the specific features of the Wilderness Outback helped us make a confident decision. She didn't just sell us a car; she educated us, making the entire process transparent and straightforward. Jaz's approach was refreshingly genuine and informative, which was greatly appreciated. She went above and beyond to ensure that all our questions were answered and that we left not just with a new car, but with greater insight into our purchase. Throughout the whole process we didn't feel rushed to buy at all. She was just chill the whole time but confident she could help us. It's not often you encounter someone so committed to customer satisfaction and equipped with true expertise. We're thrilled with our new Subaru and grateful for the top-notch service provided by Jasmine. Highly recommend her if you're visiting this dealership! read more

Cece B.

4 years ago

The best car buying experience i've had!! Buying a car is a stressful and an anxiety riddled task. Especially in these times of uncertainty. My partner and I visited this Subaru to check out The Subaru Outback and was immediately greeted by Erik. He was very friendly, calm and listened to what we were looking for. Very refreshing! because I can't stand a pushy salesman. Coming here had a very peaceful feeling about it. Erik was extremely helpful and patient dealing with us. We ended up leaving and a few days later came back to look at a CrossTrek. Blake who is super awesome and knowledgeable assisted us from there. Not once in all my questions, hesitations or indecisiveness did he make me feel bad for it. Between all that, Blake really sold me on the Crosstrek. Blake if you're reading this sorry for keeping you past your schedule! lol But that really meant alot to us and ultimately buying from this dealership! I'm in love with my new Crosstrek! Highly recommend coming here! Thank you Blake and Erik! read more

Gabe S.

2 years ago

Today I purchased a 2024 Subaru Outback XT Touring from the Subaru dealership in Hayward, and I couldn't be happier with my experience. Vanessa, the incredible saleswoman, made the entire process smooth and stress-free. As a first-time car buyer, I was anxious, but Vanessa answered all my questions, negotiated a perfect price, and ensured I received great value for my trade-in. She was responsive to my messages and calls, which made me feel valued and reassured. Vanessa found the exact car I wanted--a dark blue Outback XT Touring with a tan interior. Her attention to detail was exceptional. Additionally, she arranged for a loaner car while my new car was being serviced, which was a huge help. If you're looking for a Subaru and a hassle-free buying experience, I'd recommend you check out One Subaru in Hayward and ask for Vanessa. Her professionalism and genuine care made my first car purchase unforgettable. Thank you, Vanessa! read more

Andy D.

114

2 years ago

Exceptional Service from Allan Liang at One Subaru of Hayward! I recently purchased a Tesla Model Y from Allan Liang, and the experience was nothing short of outstanding. Allan was knowledgeable, patient, and genuinely invested in ensuring that I was satisfied with every aspect of my purchase. But what truly sets Allan apart is his dedication to his customers. After the sale was completed, I realized that I had forgotten some important items in my trade-in vehicle. Without hesitation, Allan went out of his way to personally deliver the items to me. This level of service and commitment is rare and deserves recognition. If you're in the market for a vehicle, I highly recommend working with Allan Liang. He goes above and beyond to make sure his customers are happy, and his professionalism and kindness made the entire process a pleasure. Thank you, Allan, for your exceptional service! read more

Morgen U.

4 years ago

Excellent experience. The staff are friendly and efficient, and their professional policies are beyond reproach. Sales commissions aren't based on price so they aren't tempted to try to pressure you with an upsell or add on you don't want the way most car lots do, and their prices are both reasonable and fixed- no haggling, and no one payed any more or less than you did for whatever you bought. All this leads to a marvelously streamlined experience that saves a lot of time and hassle on the customer side (and the business side too, come to think of it) and allows you to place more trust in your sales associate than one is generally able during the car buying experience. Will definitely buy there again when the time comes. read more

Eric L.

3 years ago

I recently purchased a Subaru from One Subaru and had the pleasure of working with Allan Liang throughout the process. I cannot say enough great things about him and his exceptional customer service. Allan went above and beyond to make sure that I found the perfect car to fit my needs, budget, and preferences. He was incredibly patient, knowledgeable, and always available to answer any questions I had. Allan made the car buying process easy, stress-free, and enjoyable. I truly appreciate his professionalism, expertise, and friendly demeanor. If you're in the market for a Subaru, I highly recommend working with Allan Liang at One Subaru. Thank you, Allan, for your outstanding service! read more

Benton S.

110

3 years ago

I recently bought a new Subaru Forester from Navin at One Subaru, and I could not be more happy with my experience. I asked a ton of questions, but Navin was very patient and helpful. I could tell that as a Subaru driver himself, he was very excited about all the things the vehicle had to offer in terms of safety features, gas mileage, storage, and a great audio system. The One Subaru facility is also fantastic and has an amazing maintenance area with plenty of windows that allows you to sit and watch your vehicle get worked on. Overall great experience, and I thank Navin for his great communication and service. read more

Mohit H.

2 years ago

An amazing car with excellent customer service. Thank you very much, Mr. Abdullah for your guidance and support. buying a new car was an important decision for me and Mr. Abdullah helped me so much during the process, even though I had too many questions about the car and he was so patient and explained everything to me, which was a great help for me. A very important thing I realized during the process that the team was very knowledgeable about the product they are selling I would like to once again thank you Mr. Abdullah and the whole team of Subaru of Hayward Such a great team and knowledgeable staff. read more

Jorge A.

2 years ago

I came in needing a car that day, I saw a CPO BRZ that was perfect for me and checked it out. Jesus came up and introduced himself to me and gave me the keys for a test drive. Instantly I fell in love but I went to Toyota to test drive a gr86 as well but didn't like the suspension feeling compared. I let Jesus know I'd be coming back for the BRZ and he was able to make the whole process simple and go by smoothly! No hangups or issues and I was driving away in my new car in a few hours! Great experience buying from Jesus at One Subaru, would absolutely recommend anyone in the market to go check them out. read more

Rai L.

Elite 26

332

124

235

1 year ago

I had an incredible experience at One Subaru of Hayward, thanks to Hubert! I came in to have a clicking noise diagnosed, and it turned out that both front axles needed to be replaced. Unfortunately, my warranty had expired--but Hubert went above and beyond. He personally reached out to Subaru and was able to secure a massive discount for me. Not only is Hubert knowledgeable, but he's also genuinely kind and truly advocates for his customers. I felt taken care of every step of the way. If you're looking for a trustworthy service team, this is the place to go--and be sure to ask for Hubert! read more

Mary H B.

4 years ago

One Subaru Of Hayward is the most Welcoming Dealership I have ever been to. Everyone greets you with a smile! The Sales Manager Melissa was wonderful at explaining all the new Safety Features that my Crosstrek Hybrid has. She explained more about the car on our test drive. If you pardon the pun: "One Subaru's Team operates like a well oiled Machine" Everyone there makes your experience of buying a new or used car Awesome! A Great Team Makes the Dream Work So go to One Subaru of Hayward - Make Your Dream Come True Thank You I Love My Crosstrek, M H Baker read more

Tyler W.

1 year ago

Was in the market for a new car and I came across Al Garcia at One Subaru who helped me get into the exact car I was looking for with ease. The process from start to finish was fast, seamless, and hassle free. Al Garcia was kind enough to gas up and deliver my new car to my house since I didn't currently have a car to get to the dealership. The whole process from start to delivery of my new Subaru to my house only took a few hours and was beyond my expectations. Thank you Al Garcia and the One Subaru Team of Hayward. read more

Moiren M.

3 years ago

Allan from One Subaru was fantastic in helping me find my first car! He patiently walked me through various options, compared them, explained technical and pricing details, and even recommended insurance plans tailored for new drivers like myself. Thanks to his guidance, I got an excellent deal on the perfect car. Allan's patient teaching and explanations about the vehicle's benefits for new drivers like me were incredibly helpful. I couldn't be happier with my experience. Highly recommend Allan and One Subaru! read more

Jake H.

3 years ago

I have always avoided car dealerships due to harsh sales tactics and sneaky pricing. We found the exact car we were looking for at it was in stock at One Subaru. Couldn't have been happier with the purchase experience. Especially the salesman Moose! He was extremely responsive, helpful, and straightforward. He worked all day to coordinate financing and even delivered the car to us 100 miles away from the dealership! Thank you for making the car buying process so transparent and easy. read more

Vutpala R.

2 years ago

I bought my first and second car from One Subaru of Hayward and it was a fantastic experience! I was attended by Abdullah and he's one of the most affable sales person I've met so far. His unfathomable patience and professionalism are really appreciable and I'm absolutely satisfied with my purchase which has all the features that I was looking for! I even referred my friend to him who also is extremely contented with his purchase. Thank you once again , Abdullah! read more

Ricardo G.

4 years ago

I had a very nice experience here at this dealership. Aleim Garcia was extremely helpful in making my first ever car purchase. He was always straight to the point, but also spent the time to thoroughly explain the details that mattered most. The establishment itself was also amazing. From the presentation of it all to the selection of vehicles - my experience couldn't have been better. Thank you again, Aleim! I greatly appreciate all your help from yesterday read more

Popeye L.

3 years ago

As a new driver in the US, I was looking for a new car that perfectly fit my personal need. People at One Subaru of Hayward never pushed customers to make decisions and were respectful and super kind. Jasmine helped me with choosing the correct car for me. She helped me go through those crazy paper and banking work with great patience and clear instructions. She even delivered my car to Monterey to me when I decided to buy it! I highly recommend this shop! read more

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