Just meh. I've had nitrogen ice cream before at a shop in Chicago. It was good - very creamy and mixed with fresh toppings. This place has all the hype, none of the flavor. We got cherry and mint with regular cream. Both use "flavoring" which completely defeats the point of a good ice cream. Their technique also appears flawed because the ice cream I got had parts of it which very plenty creamy, and other parts which were hard and icey. It didn't help that the place cost us almost $13 for two small cups. I wouldn't mind it if it used quality ingredients, but unfortunately that's not the case. My recommendation is to go in for the experience. Just don't expect delicious ice cream during your visit. read more

I have had the nitrogen ice cream at a few other places and so far, this is my favorite. I love that you can select your milk so it accommodates every need. Plus you can order vegan and sugar free- that's almost impossible for any dessert. Most of the flavors are vegan- however most of the add ins aren't. Great place and of course the location is adorable- that whole area of Carmel is! The staff was very friendly too. read more

Sub Zero Nitrogen Ice Cream - Packed! - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

My boyfriend and I were in the Carmel area and decided to treat ourselves after dinner to some ice cream. I have heard great things about this place from friends/family. I would have to say the best thing we experienced about this place was the staff behind the counter preparing the ice cream. They were all so happy and knowledgeable about the product. It made it very easy for us new comers. Another thing I really liked was you can choose your cream base. I love ice cream but tend to turn away because of the dairy. I was thrilled to see they had a vegan and even dairy free option! I do wish I got a different flavor but the ice cream itself was the perfect creamy texture. Can't wait to visit again on a hot summer day! read more

Sub Zero Nitrogen Ice Cream - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

Don't go if... you think you might have somewhere to be within the next 3 days or you want to make your mortgage payment next month. It's not quick nor cheap. But where it does make up for its lack of speed and cost is in its variety. You can make your own which comes with a topping and then you pay for extras (75 cents) or you can get one of their creations which will cost ~$6. There are hundreds of options between the type of ice cream, variety of flavor combinations and quantity of toppings. It's generally standard but they do have a brownie batter liquid which is used as an ice cream flavor but I get it on top as a hot fudge on roids. Come for the show, stay because the line moves slow and you wonder if life passed you by while you wait for your ice cream to freeze but you can't leave because you invested so much time in the wait. Oh, and get a cup of water. I've seen monopoly pieces bigger than this cup. read more

One was good... creamy and decent.. other one we got was hard and not good flavor. Even after sitting in the store for about 10mins the hard, unflaverable one was still unedible. Not impressed at all.... read more

Sub Zero Nitrogen Ice Cream - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

Wrong closing time on google. Staff was rude when telling us we walked in a few mins after closing

First time here and overall thought it was pretty good. It is a bit pricey but given the variety it wasn't too bad. It is a bit on the slow side but I've waited longer at other places so just know that you might have to wait a bit. Since this is made right in front of you I can see where you might get some inconsistency in the finished product. However, the four that we bought were all very good. They did mix up my order on the flavor but I actually liked it better than my original flavor so it worked out okay. Just based on what I've seen going by I think this shop has a chance of sticking around a while, especially with the increase activity in downtown Carmel. read more

A wonderful family owned business that also does catering! The team is great to work with for catering - lots of offerings and they even share the process that they use to make the ice cream. read more

I will start by saying that I am not the biggest fan of ice cream but this place is my favorite by far! I don't know if it's the fact that they make it right in front of you or the experience but they have the best Birthday Cake Ice Cream I've ever had! I really like that if you don't like something in the mix you can just take it out. At other places they have it made in big tubs and you get what you get. Here you can customized your experience. It is also so cool to see the nitrogen freeze the ice cream! read more

Fun for kids and delicious for everyone! It's yummy 'cause it's science! Order any flavor and get mix ins galore and they "freeze" it in front of you. It looks like soup in a big metal bowl and with some magic and a little "smoke" it's a delicious bowl of ice cream (or frozen yogurt) goodness! If you like chocolate- not just a little chocolate- but serious chocolate- get the Chocolate Conduction. My chocolate loving kids couldn't finish it saying it's too chocolatey. ‍ The small is a big enough to share- seriously. Take the time to check out their menu of options or create a combo all your own! Definitely coming back to try different flavors! read more

Sub Zero Nitrogen Ice Cream - Magnetic Mint - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

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What a fun experience! The ice cream is good but it's not world class, it just lacks a higher level of creaminess you would expect from a $9 ice cream. However, it is a must stop for the entertainment value! read more

When I moved to Indianapolis I was pretty excited about trying this out. It was cool the first time, but I'd rather have my mocha chocolate chip from graeters over this. Now, if I have family or friends visiting me from another state then I would definitely take them here because I'm sure it'll be different for them. read more

So ice cream is good, but now it can be fun too! I had never been to a Sub Zero before so was excited to check it out! We popped in during the Second Saturday Art Walk. It wasn't too busy yet! We got to check out the menu and see the ice cream making in action. We finished the walk and had dinner then headed back about 9. Good thing they were open till 10pm. There was a bit of a line when we got back. Guess everyone had the same idea for dessert. We brought 2 friends with us and she said she always gets the large since it's only $1 more. So I thought why not! So she meant they split the large! Oops. The large is a lot of ice cream. I went with the Bernoulli Brulee. Plus you get to pick you base. I went with custard. They have all the ingredients right there which they mix in a large metal bowl. Then the magic begins as the bowl is put under the nitrogen gas. They keep stirring it so it gets a nice mixed and creamy taste. It went through a few steps to get to the end and it was really cool to watch. It doesn't take long and you know your ice cream was made fresh just for you! So the large came with a waffle bowl. That smell could be smelled outside and is what originally brought me inside to check it out. I went with a chocolate bowl. My husband had a regular one. I assume they make the bowls there and that's why the smell is so strong. Mine was stale though. Honestly I was stuffed just from the ice cream and could barley finish it, so I didn't really want the bowl anyway. My husband tasted and agreed. His was fresh and really good. I'd say something next time if it happened again, but I really enjoyed my ice cream. The Bernoulli Brulee was the perfect mix of Dulce de Leche, Vanilla, Cinnamon, Caramel, Twix, and Heath! read more

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We've been wanting to try Sub Zero for a while but the crowd has kept us away (the line is usually out the door!). We drove by yesterday and finally (!) there was no line. You can order your confection the way you like -- your own flavor and mix-ins. I like it simple so I ordered lemon custard with no mix in. I watched the young man pour the custard base into a bowl, he added flavoring and then the nitrogen turned the liquid into frozen custard! All within less than two minutes! The lemon had just enough tartness to it. As I kept eating, I could not get over how smooth it was! My husband's choice was coffee with toffee bits. It tasted like a good cup of java. My daughter's choice was chocolate with brownie -- it had the most chocolate flavor I've ever tasted. My only regret was I ordered a small! Sub Zero will be seeing us again very soon! read more

Worst ice cream I've ever had. Flavors were artificial. The ice cream was not very creamy & melted quickly. It's too expensive for what you get, and what you get is not very good. Definitely not worth the long wait. There are far better options within walking distance or a short drive. Save your time & money. Skip Sub Zero! read more

The smoothies are extremely smooth and tasty. Ice cream is good. Plenty of toppings to choose from. This place is very expensive, though. A regular sized ice cream is the same price as a whole meal. Upwards of $8-$9. read more

I was exited at first to see that they offered a sugar free version of thier product so I order a sugar free carmel with pecans. I was very disapointed. I literaly could not taste any carmel and it was barely even sweet. It had very little flavor at all, very bland. Thier main bragging point is how creamy thier product is because of the nitrogen freezing process. Well mine was rather icey and not creamy at all. And it was all very expencive considering the portion size. I was with a freind who ordered the regular full sugar version and was impressed, so maybe it's just thier sugar free version that's so bad, but since that is what I eat I won't be going back. read more

The service was great and we were greeted when we came in! The ice cream is not only fun to watch be made but it was so good! We will be coming back! read more

Icecream was good. BUT the man who seemed to be the owner was overly obnoxious. He talked over us, told us what flavors we should *not* be getting & he was rude to the young countergirl whom he was training on her very first day. I'd say skip it. read more

Carmel finally has an ice cream place again! This is a little non-conventional, but it's pretty good. You can customize by choosing your cream, flavour, and mix-ins amd then watch them freeze it in liquid nitrogen, which doesn't affect the taste. There are also other things you can get that are typical of an ice cream shop (shakes, floats, etc.). I indulged in a chocolate M&M ice cream cup and you can't really go wrong with that. Can't wait to come back! read more

Sub Zero Nitrogen Ice Cream - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

So much fun!!! Great location. Service is personable. Creating your own ice cream flavor, and watching it being made in front of you is pure magic (okay, science!). Kids love it. read more

I walked in at 9:00 to a line full of customers and a restaurant full of people and they told me they were closed. Door open, lights on, making ice cream for other people... yelp and google say 10:00. Mostly annoyed that I came out in the cold and the people who walked in seconds before me were served. I won't be back. read more

so I drive a hour one way to go here to get a treat and get here 45 minutes before close time witch is 8:00 and they say sorry I'm closed so wast a 2 hours of my time for nothing. read more

SOOO GOOOOOOD! I had the brownie batter option and it taste just like Brownie Batter. Truly the best Ice Cream in Hamilton County, if not in all of Indy! The only problem is it's a bit expensive. The Carmel Arts district around Sub Zero is pretty and offers lots of places to shop and view art. I recommend you visit Sub Zero! read more

I will never go back! When making our ice cream one worker said to the other that it was too small. I told the worker to nicely please either remake or takeoff bill because it was absolutely ridiculously small. He said it was against his policy and refused to remake. I questioned him a bit further but since it was a high school student I didn't get very far. I spent $35 on the smallest little cups of ice cream I have ever seen! read more

Place was ok. Not to impressed with it. Service was good though. Sorry, just not a fan of their ice cream.

Lovvve subzero but cleanliness needs to be looked at. No one had gloves on and girl on cash register....dealing with money asked to switch and went ahead and switched without washing hands!!! read more

Excellent product and service. No mask requirement for patrons. Why? You are one of the only restaurants and Carmel without the mandate.

Mmmmm! Yogurt, brownie batter, and cookie dough! Sooo good! It was different, but cool to see my dessert being made! I'll definitely be back! The staff kind of looked miserable though. read more

I wanted to love Sub Zero as I've heard people rave about the downtown location. Unfortunately I think it is overrated. The ice cream was syrupy and to be honest not well mixed at all. I'm hoping they are working out some kinks since they are fairly new! I'm also hoping I'm alone in my poor experience and others get a better taste. read more

The only thing as good as the ice cream at Sub Zero is the workers! They put smiles on the customers faces and definitely make this place family friendly! I was so impressed I had to write a review. I highly recommend Sub Zero in Carmel for a good family desert stop! read more

The workers are very personable and always have a smile. They give you feedback on what you order if you ask or warn you if flavors are going to taste "weird" together. I wanted sugar-free last night and the workers kindly informed me that it tastes more bitter and freezes more like a popsicle, which I appreciated. Every time I have been in it has been very busy because it is very popular around Carmel. The ice cream is very good and kids love to see the nitrogen when workers make the ice cream from scratch. Definitely a place I love going to with friends and family. read more

I've found that SubZero is the best ice cream place in Carmel! They offer vegan, lactose-free and sugar-free options, which I believe is almond milk. All of their ingredients and syrups are completely natural and don't have carrageenan, which I'm very sensitive to due to my joint pain. From what I've learned, their previous manager which many had issues with was dismissed late last year, and the workers seem happier too. As a long-time regular, I'm excited that it's still open! read more

The ice-cream was quite tasty and unique. Never before have I had such dense ice-cream. I only wish the mint flavor was stronger and I felt gimped on Andes mix that were mixed in(maybe a spoonful). Other than that it was a good experience. read more