This place has really good ice cream. I love the peanut butter they mix into coffee ice cream. Yum! Always busy. This place is half Cold stone creamery and half Rocky Mountain chocolate factory. Located at Clay Terrace Mall, It's right off Greyhound pass. They close at 10 pm every nite. read more

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I stopped in after I went to the movies. There was a short line, but it moved quickly. I chose mint mint chocolate chip which has mint ice cream, brownies, and chocolate chips. It was perfectly blended and soft in texture. We chose to eat outside in the chairs nearby. Cold Stone Creamery will always be a perfect ending to my night. read more

Cold Stone Creamery - Mint Mint Chocolate Chocolate Chip - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

Ordered a mint ice cream and a piece of carmel filled chocolate and the ice cream was pretty decent. It was creamy but it tasted like average mint ice cream. The carmel filled chocolate was very tasty. Majority of the staff is friendly, however, there is a male gentleman who is not as friendly. read more

Cold Stone Creamery - Mint ice cream - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

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My husband and I always love cold stone ice cream. I love that they have a couple dairy free options since I am lactose intolerant. My husband got the cookie dough and said it's the best he had ever had. Good service. There was no line and it was very quiet inside at the time we went. read more

Cold Stone Creamery - Classic cookie dough with waffle cone - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

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We can't stop visiting this Cold Stone. The staff gives generous services and happily accommodates dietary restrictions. We've been visiting in the winter and wish there was better seating for people. Instead, we have to eat in our cars / on the way home. read more

Cold Stone Creamery - Dairy Free Chocolate with Reeses and Cheesecake with Strawberry - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

Love Cold Stone Creamery. Ice cream is always fresh, mix-ins are generous, and everything tastes amazing. Staff is friendly and quick even when it's busy. Perfect spot when you're craving a treat read more

Ice cream is very good, but the line is usually way too long. We have braved it a couple of times, but when the weather is nice expect to wait. read more

Cold Stone Creamery - Mix & Go Create Your Own Creation - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

We used to frequent this Cold stone when it opened over a decade ago and was pretty pleased, however, you can always tell when a business has only 3 teens working with minimal CS on a weekend, it's bound to head south. There was a family of 5 in front of us, finishing their order. Unsure where to stand, we went towards the register since no one greeted or acknowledged us. We waited there while the blonde rang up the family in front of us. Another family of 5 walked in and stood in front of the ice cream counter, and the blonde went right up to them and took their order. The mother didn't say, they were first, and the rest of the staff didn't look interested in taking our order either. I stood there w my 2 children while her family ordered and left. Our order was taken and we left right after - I wanted to leave before ordering but my kids really wanted cold stone. Idk, maybe it was my dark hair or tattoos, maybe my race and that I was the only mixed identity in that location but being blatantly ignored or overlooked made me pretty upset- enough to write this review. Idk why we were skipped over, idk why the other 2 teens didn't help? And idk why the mother prior didn't wait her turn... but I definitely know what I experienced tonight. Based on the other reviews, seems like it's standard practice with this location. Sad. It really does make a difference so please educate your staff on civil equality engagement. read more

Cold Stone Creamery - Bare minimum - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

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We stoped in Cold Stone Creamery for ice cream while shopping at Clay Terrace. Their employees were polite, attentive, and were wearing masks to keep us safe. My kids ordered two scoops of ice cream with toppings. They were in heaven! read more

The first ice cream place I ever tried and loved was Dairy Queen. There's a long backstory as to why but simply put, nothing beats a Blizzard. Of course, Dairy Queen doesn't have cheesecake-flavored ice cream. In fact, even cheesequake blizzards are a recent development. So when I discovered that I loved cheesecakes and wanted to merge that love with ice cream, I discovered Cold Stone's cheesecake ice cream. My parents thought it was way too expensive, but I had a cousin who wanted to pamper me: it was a special, once-in-a-while treat. For some reason, my teenage self decided to stud it with Oreos and gummy bears and that's still my go-to order, although the Creation with cheesecake ice cream is more summer-friendly and just tastes better, especially as an adult. Personally, I've loved their cake batter ice cream (and its Creation signature), sweet cream, and the Oreo creme- it tastes EXACTLY like the cream inside of an Oreo, as promised. I also just love the marble stone process, and their cones aren't bad! Every time I've gone, I've sampled multiple flavors before deciding, although I'm not sure if that's still true in the time of COVID. Basically, if you like your classics and are looking for a LOT of ice cream for $5, this is your spot. read more

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I'm a sucker for some mix-ins. Chocolate ice cream with smashed Reese's in it? Yes. Cake batter ice cream with fudge brownies and sprinkles smashed in it? Yep. The ice cream/mix-in combos are hard to choose between because they all make me excited to order. Service is usually good and although I don't love hanging out in the ice cream shop, there's comfy seats outside, so great for a warm day (but let's be honest, I go in the winter too). read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

While in Carmel (Clay Terrace), I decided to grab a bowl of ice cream. I've only been to one other Cold Stone Creamery before, which I enjoyed, so I thought this would be another good experience. It was. I know they offer lots of fancy concoctions and even more mix in items, but I tend to keep ice cream simple: I want to taste the ice cream as created, not add lots of other sweet items. They were advertising a couple flavors and I decided to get a little of both: the Whipped Meyer Lemon sorbet and the Wild Blueberry Muffin Batter ice cream...side by side in the medium bowl. Wow! What a combo! The lightness of the sorbet with that bit of tartness paired really well with the thicker richness of the ice cream. I felt like a genius! I have to laugh that so many negative reviews (sadly they are 1 star) are because of the price. It's Carmel! It's Clay Terrace! What do you expect? It's ice cream. If you can't afford an occasional splurge on a treat, how can you afford to live here? SMH I enjoyed the ice cream and even splurged and bought a taffy apple from the other business to go. Review #2418 read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

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Always consistent. Ordered frozen Reece cupcakes. Kids and husband loved them. They were premade, so ready when I walked in to grab and go. read more

Cold Stone Creamery - REESE'S Peanut Butter Ice Cream Cup 6-Pack - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

Wow there are a lot of people who think ice cream should be free or something. I love this place, mostly for their ice cream cakes. I called ahead to make sure they had what I wanted ahead of time, and they had it pulled for me and ready for me to carry out. It took maybe 2 minutes to get my cake and leave. I don't remember even asking how much it cost. How much would it cost at that other place with that kind of ice cream cake? Oh wait they are out of business. Thanks Cold Stone will see you later! read more

Love love love this place!!!! I always come back here for Birthday Cake Remix ice cream on a waffle cone. They have so many ice cream options and they are all good!! :) I also enjoy their frappe drinks. When it comes to coffee, I am a big Starbucks fan. I specifically enjoy the mocha frappacino. But when I tried the mocha frappe from Cold Stone, I became a big fan of it. I think the taste is more richer than the one from Starbucks. There is a small patio outside, where you can relax and enjoy your ice cream and drinks. I really liked this location and the customer service was great as well. Overall, I definitely recommend checking this place out :) read more

Cold Stone Creamery - Best frappe!!! Mocha flavor :) - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

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I scream for ice cream!!!!! My husband and I stopped for a sweet tooth fix and man was it fixed. Delicious! I had the Founder's Favorite. The pecans, brownie, fudge and caramel were to die for. My husband had the Cookie Doughn't You Want Some. He seemed happy, but I thought mine was much more tasty :) read more

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The ice cream is good, but the workers don't know what they are doing. I asked for a love it but got a like it amount of ice cream in the love it cup. This ice cream isn't cheap, you would hope they would be able to give you the right amount of ice cream when ordering. read more

It's good, but can be a little pricey. Still, if you like a large variety of unique flavor combinations, Cold Stone is worth a try. The ice cream is good, but lacks any character or quality that makes it worth the extra money you'd pay here versus a local ice cream stand (Handel's, anyone?). The cold stone preparation is a cool novelty, but hardly a consolation for the dressed-up, middle-of-the-road ice cream. Recommended Flavors: Birthday Cake Remix and German Chocolate Cake read more

Cold Stone Creamery - German Chocolate Cake - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

Always love Cold Stone Creamery ice cream but walked in tonight to see three teenagers chatting in the back room when we arrived. No big deal that they were chatting, but went to use the restroom before ordering and the restroom was a mess. Obviously hadn't been cleaned today. I know it's hard to find help nowadays, but if your employees have time to sit and chat between customers, have one of them go spend 10 minutes straightening up the bathroom. read more

Great service and great and ice cream!! I loved the signature fall flavors, definitely worth a try.

BEST ICE CREAM IN TOWN!! I love this place! Definitely my go to for ice cream! Staff is great, quick and efficient! Best customer service! Cakes are amazing too! Will be coming back! read more

I LOVE THIS STORE!! They always have the best service and customer service. I have ordered many cakes and they always make sure they look and taste like perfection. read more

Stopped in for ice cream. I would agree about some of the negative reviews, don't get them. The ice cream here is good. All of my kids loved it. I had some peanut butter, fudge explosion of goodness. Will eat here again. read more

Cold Stone Creamery - Cold stone at clay terrace - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

0/5 stars for me. I got a strawberry shake and it was not very good. Not only that but they gave me a dirty cracked cup with no napkins and there was a long hair in it! I am disgusted. The last straw was the strand of hair. 0/5 stars for me my friends. Please step it up. read more

So basically I went in all excited and happy and didn't really know what to get with all the choices ! I felt rushed and when they gave me my ice cream the guy practically threw it at me ! They was rushing us with nobody else even in there! ( really wanted to meet the guy out back after work to throw down) overall I wouldn't go back and this was our first time at a cold stone! Wouldn't recommend! Oh and it wasn't even what I asked for! read more

I like their ice cream but the last few times I've been here, they've been very stingy with the ice cream. For the amount I spend, I'd expect a bigger serving. I'll gladly change my rating if the serving size improves the next time I go. read more

Great place for ice cream! Great location in clay terrace with nearby outdoor area for seating. Lots of flavors, mix ins and combinations to choose from. Staff is always helpful and even lets you try flavors if you ask. Only complaint is cold stone seems quite pricey! read more

By far one of the most overrated places ever. I went there today with 2 kids & the staff were so impatient, unhelpful & showed no respect for customers. I will not be returning. read more

Probably the most overpriced ice cream I've ever payed for. They don't pack it in and just sit it on top. $7 for 4 ounces of ice cream is stupid. And $13 for a quart is ridiculous when you can just go to Handel's across the street and pay $8 for a quart. Terrible service and the ice cream we got was melty somehow even though it was just 2 together. Won't be coming here again unless they stop charging $3 over what it should be! I made an account just to say this. read more

Ice cream is good but the service at this location is rotten. 3 people working tonight but only one actually taking orders. 30 minute wait

The prices are way to over priced. And also the constumer service could be better. Maybe a coaching lesson from corporate on how to actually operate a "store" would be good. Will not be returning next time to this location or any other location for that matter. Not impressed. read more

Great service! The kids behind the counter were patient ( with my four kids deciding what they wanted) and always had a smile even with a long line. read more

Love Cold Stone Ice Cream, that's why we drove from where we lived passing four different ice cream stores to get there. The store was closing in 45 minutes, so still plenty of time. My fiancé ordered a waffle bowl with his ice cream and we rang up at the cashier. When he took a bite it was very very stale. He asked if maybe he could have another one, the worker said, "I mean yes you can have another, but I can't promise that they all won't be stale." If you know they are all stale why not make new ones then? Was a bit annoying but oh wells, still ate the ice cream and left. read more

This is one of the most overrated places I've ever been too. The prices are unbelievably expensive, and the ice cream is more overrated than the Dave Matthews Band. Do yourself a favor by 1. Exiting Clay Terrace and 2. Driving to Greyhound Pass, cross US 31, and get some hand dipped ice cream at Handel's in the strip mall behind the Regal Theater. read more

Not sure why there's so many reviews complaining about the prices, seeing as how EVERY store at Clay Terrace is "overpriced" (seriously, the DSW there sells shoes for 100s of dollars). That being said, I'd say it's worth the money. The ice cream was great (I had the Cake Batter with fudge, Oreos, and cookie dough: best combination EVER) and the service was quick and friendly. read more