Chase with Pure Air Dryer Vent Cleaners is AMAZING! He came within hours of me finding a dead bird…read morein my dryer vent. He cleaned it all out, and fixed the problem so no more birds would get in! He was very professional and did a great job! I would recommend him to everyone!

Chase from Pure Air cleaned the furnace ducts and dryer vents in our home as well as my niece's…read more Chase responded immediately after requesting a quote. He did an awesome job and was very knowledge. He was kind and courteous. He was concerned with the dryer connection and replaced the elbow joint since it was just duct taped on. He went beyond what was necessary to complete the job. He was very professional and we highly recommend him.

Absolutely wonderful service. I originally called the company for a dryer vent cleaning and a cage…read moreover the dryer vent line so birds couldn't nest. For some reason, I agreed to do a whole vent cleaning (the whole house). I was on the fence about it because the house I bought is only four years old. Let me just say, BEST money ever spent!!! The furnace was absolutely filthy!!! The one technician said it's common for new homes to have their furnaces used with no filter whatsoever and based on the condition of my furnace, that's exactly what it looked like they did. I can't even imagine what would have happened if I didn't have the cleaning. I have never seen a filter so dirty in my entire life! How the furnace was even running should be considered a miracle!!! So all that to say, if you have a new build, you should really consider having your furnace checked. And at four years old, the vents here were atrocious. I am so so thankful I called this company. Seriously! The guys did a phenomenal job.

Called me back right away and scheduled my appointment. The technician was knowledgeable and walked…read moreme through the process! Highly recommend.

Nate came out to clean our air ducts and he did a great job. He showed up right on time and got…read morestraight to work. He was friendly and professional but was also all business. We love that. He asked if we had questions prior to him starting. Price did increase from our first service in 2022 (nearly doubled) and it took some negotiating to bring the cost down but they worked with us. This is the second time we've used dream steam and if they are honorable to loyal customer pricing, we will hire them whenever our ducts need cleaning. Thank you, Nate.

Have used these folks several times before and this time I inquired about a $119 3-room special. I…read morewas not home when they did the job (my wife was) and I had advised here it was a $119 special, but if they had to do anything extra, just be sure to get a quote. After the fact, found out the price was actually $206.....I asked for an explanation from the main office and got a lame response of "did you tell the tech that you were using the special"? Anyway, no further response and even though the carpet is clean, the blatant overcharge and BS response to my question makes me a future non-customer and I urge you to do the same.

The young men arrived on time, and were very polite and professional. They went above and beyond to…read moreclean up after removing debris from an exterior vent. They showed me before and after pictures of my dryer vent cleaning. They were very clean and always removed their shoes in the house.

Ducts got cleaned, but…read more.. Something was ruined and I had to call the company rather than letting me know at the time of the cleaning Secondly, a new furnace filter was (as I understood from the technician) was part of the service. However, they didn't have one so used a spare I had by the furnace.

Great price and great job. Made quite a difference in the air in the house. They were very thorough…read moreand very friendly. Easy to work with! Would highly recommend!

Hired them twice so far. Had a sump pump and backup battery installed as well as maintenance on the…read moreAC. I found both employees to be very friendly and thorough. I signed up for the yearly maintenance plan so I think it's safe to say I'd hire them again. I can't speak for price because I didn't shop around BUT I felt it was fair based on other work I've had done. It's definitely within reason and not a rip off.

This claim has been open since 11/20/25, and we are still waiting for a technician to come out and…read morefix the heater. I have spoken with multiple people, going back and forth, but I still have not received a clear answer on when the technician will arrive. Yesterday, and today I spoke with Sandy from HVAC True Comfort, who stated that the part is with the technician. However, today I still have no update from the technician on whether they actually have the part or when they plan to come out. This lack of communication has been extremely frustrating. We have a tenant at the property who has a serious disability, and the cold weather poses a real health risk. It is crucial that this repair be completed as soon as possible. I hope this message reaches a manager or someone who can understand the urgency of this situation. We have waited long enough, and this situation has become unacceptable. After this I will not go for them or HWA warranty they both suck and stay away.

We had a terrific experience with Service Legends today!…read more The customer service gal I spoke with on the phone this morning was extremely helpful and cheery, and they called exactly when they were supposed to and notified me when my tech would be there. Eddie was super friendly, patient, and thoroughly explained everything to me. He went above and beyond our expectations with the tune-up. He was respectful of our house and put on shoe covers, and cleaned up after the work was done. Upon his departure, he shook my hand- what a great impression! Thanks to everyone who was so helpful today- you truly did live up to the name.

DO NOT USE THIS COMPANY. They were supposed to come out to do a quote, ended up, they broke things…read moreon purpose so they can make it look like you have a problem and they offer to call their plumber to come next day to fix it. They are a scam and will rip you off. Would not even give a 1 star.