I can not tell you how much I love this shop AND love Lauren! I really appreciate the greeting…read morewhen I walk in and the hands on service I receive from Lauren and her team. I ALWAYS find the perfect bag and the most fabulous accessories whether I am buying a gift or purchasing for myself. This store is a must visit and you will be a customer for life, like me!

Let's Bag It = should be the ONLY place you choose to purchase a handbag. This amazing store has an…read moreincredible selection of gorgeous handbags of all types, specialty gifts and small leather goods. The owner, Lauren Harris is just as amazing! She works with her customers to ensure complete satisfaction: whether it be a small gift or a customized handbag creation. I have followed Lauren to all of her Merrick locations through the years. RUN, don't walk to Let's Bag It!!

It's 6 1/2 years later....I was walking by here today and the nice window display compelled me to…read morego inside. The selection is as good as the last time and I would have loved to buy something, but the prices remain high. The female owner approached me immediately this time and she was very friendly. Also, the youngish guy (perhaps he's the same one as previously) had a great sense of humor. **Note that on April 30, they're moving (to an even larger store) at 221 West 79th Street.**

I bought a cordless vacuum cleaner for $38.99. It takes several hours to charge and in less than 15…read moreminutes the motor stops running, charging needed. Can I return the piece of junk that I bought from Big Bag?

We had the pleasure of working with Conrado Villanueva at Tumi today, as we purchased our beautiful…read morenew luggage, and it was such an enjoyable experience! His expertise was so helpful, and his wonderful personality so refreshing. Honestly, with his amount of knowledge and sophistication, this man should be the CEO of Tumi!! We will go out of our way now to always purchase our products at his store. Our interaction actually makes me want to buy more Tumi products, as he took the time to educate us on the value and quality of the product. We left smiling, so happy with our purchase. Isn't that the purpose of keeping stores open and having in-person shopping experiences? I hope this company knows how lucky they are to have him! Bravo to Conrado.

I had my Luggage for over three years now. Recently the hard shell of my case started to look a…read morelittle funny so I decided to take it in. Conrad, the gentlemen in charge at the time was incredibly helpful. Went above and beyond to help me resolve my issue. Customer service here is awesome. This is mostly why I will continue to buy Tumi products.

Tumi products and customer service is amazing! The issue with most companies is the customer…read moreservice after the purchase. Tumi Soho has A+ customer service! They follow up and handle all repairs with amazing service, rare to find in a company. I highly recommend purchasing a Tumi Luggage because they stand behind their product and more importantly provide amazing customer and repair service. Sato and Jamin both helped me -- they are great!

Disappointing service as my husband and I have been consumers of Tumi products for many years. I…read morewent to this location to purchase a Valentine's Day present for my husband. I advised the saleswoman that I wanted to see the travel watch cases. She informed me that they only had one version. It wasn't what I was looking for and was told that this was all they had. She wandered off and I soon discovered that they in fact did have another version. It was literally right on display. I pointed it out and her response was "oh yeah and we actually have this one, too." She pulls another version out from below the counter. When I advised her, I was going to keep looking, she went to the back of the empty store - there were no other customers - to hang out with the two other salespeople. Umm - ok. No suggestions for other purchases, no offer to help. I end up identifying some EarPod holders. I have to go to the back of the store to tell her. The male salesperson goes to the storage room to get a new one in a box and then proceeds to use his nail to scrape off the price tag. Scrape. Scrape. Scrape. This is supposed to be a luxury luggage store in Soho. Scrape. Scrape. Scrape. Is this a joke? Now comes my salesperson attempting to wrap the gift in Tumi paper with her extra long nails. Rather than clear off the countertop, she attempts to wrap it amongst a cluttered countertop. She is unable to manage because of her nails and ends up sealing it with a Tumi sticker on its side. (By the time, I got it home, the sticker had come off.) She shoves the gift and some paper in the bag and hands it to me. The whole experience was really off putting. There was zero attempt to show me any merchandise. The saleswoman had no knowledge of the store's inventory and I left with something I didn't want. Better service at the McDonalds up the street. (Also this location has moved to Broadway, a few blocks over.)

Jasmine is so professional and she provides excellent service and great shirts for such a…read morereasonable price compared to other bespoke services in the city. I had a blazer and a shirt made as a gift to myself and it came out even better than I expected!

Jasmine is amazing. I am a busy chiropractor in NYC and so she came to my office to design 5…read moreshirts and 2 suites. I normally only wear top designers but after speaking with her, I agreed to meet. She came to my office and within a short period time, she had an idea about my style and soon I was being measured. Every step of the way she kept me informed of where she was in the process. Anyway, her clothes were beautiful and very reasonably priced. As a matter of fact, the clothes were so nice, my partner bought half a dozen shirts. Jasmine is professional and gives a great service and product. I highly recommend her

Was in the area visiting a friend for the weekend and she suggested we check out this store .. such…read morea cute little boutique with very unique items , got myself this beautiful dress , trust me it look even better in person . The staff there is extremely friendly . It was a good experience . Can't wait to go back when I'm next in the area .

Amazing staff, great selection of clothing. They every everything from casual to dressy and perfect…read moreplace to get a gift! They have a wide range of candles, and beautiful accessories - a must see

Avant Garde pieces that each have a story. Unique items by independent designers, with some bespoke…read moreand alterations on site

Visit this store! If you are looking for gifts or something unique, you will find all kinds of…read morebeautiful personal items that are local or from California. The cucumber body butter is heaven. The staff members are so creative and friendly.

I found MdT through an ad on facebook. I had been looking to replace work suits through a…read more"made-to-measure" company because I'm short and barrel chested and very few off the rack suits are an option for a proper fit, but I do not have the budget right now for true custom suiting. I chose MdT over some of the more established options because they showed up in DC temporarily at the right place and time, and they seemed a little more conservative in styling than SuitSupply. I ended up buying two suits from MdT during a pop-up event they did in DC. I'm pleased with the finish, styling, and price point, I ended up spending about $1400 for 2 half-canvas suits. The overall experience was pleasant, including selection of fabric, options, and measurements. The "style valet" talked through what I was buying the suits for and what my work and office environments are like, and my general wardrobe and style. After about an hour session (including measurements taken), I had to wait about 3 weeks for my first suit. I had to have the first set of pants tailored, but after communicating the issues back to the "style valet", the second suit addressed those issues and was good to go straight out of the box. Given the inherent challenges of building a suit off a single measurement, I'd recommend that MdT is best if you're in New York and can go in for a second measurement once your first item is ready for you. But I made it work from another city. My assigned "valet" was pretty responsive and helpful by email. In sum, I recommend MdT, though if you're in NYC you've got a lot more options. This is a very competitive niche but I'm happy with the quality, service, and value I got from Martin de Tours.

The quality of their goods is great, but their turnaround time has gotten pretty terrible. In late…read moreDecember, I ordered a suit and 2 shirts. I was told they would hopefully be delivered by February, but March at the latest. March comes along, and they have to email me to ask for my address. That's a bit weird - I gave it to them when I ordered, and it's the same address they've delivered to before. Whatever. The package arrives, and it's just the shirts - not the suit. I ask what's up. 2 days later, they say everything was sent at the same time, and I should just wait. I email again a few days later... no response. I email again... they say they'll check. But no follow up - so I email yet again. Oh, they found it, they just never shipped it. Whoops. Even then, it took 2 more followup emails and 3 more business days before they even handed it to UPS.