Yvonne did an amazing Europeans pedicure. She has great expertise and brings a European…read moreperspective and products to her business being from Holland. Her knowledge is beneficial giving good input on what to do and what not do do. You leave de Esthetician with a new friend as Yvonne it friendly and kind. She does many different services from pedicure to massages and manicures, it is a full service spa. She doesn't have a website so most of her business is word of month, which you can tell from some of the articles that the word is out on this gem in Gordonsville. Her prices are very reasonable too and if you are visiting at the Bluegreen Shenandoah Crossings resort, she is only 10mins away. My wife was very pleased with the service and the level of knowledge and expertise. Come and check out Yvonne's place one block off the Main Street in Gordonsville, in what looks like an old historical home. You won't be disappointed. Oooo and to learn what services she had just give her a call she is great at calling back. You'll enjoy this experience and what Yvonne brings to your life.

My daughter and I had a spa day together here. Yvonne is very professional and has a great sense of…read morehumor! My skin never felt better and I was relaxed and refreshed after visiting De Estheticienne!! I will be visiting again!! A hidden gem in downtown Gordonsville!!

Great facial. Clean. Friendly. I highly recommend Jonice for a facial. Of all the hands and stones…read moreI like this one the best in my area.

Massage by Ashley sooo so so good all around and Madison at front desk is amazing--so knowledgable…read moreand sweet. Every other aspect of trying to properly get treatment here has been genuinely horrible from start to finish lol. Seems like major lack of training on due diligence on customer profiles and administrative knowledge of the system/memberships for consistent customer experience. Have gone to location in short pump area and intend to continue to go there, but was signed up at this location and has been like pulling teeth until I got a hold of Madison! Was so excited to finally treat myself with my second massage ever and the free facial they include as a first month option. (This is not available to transfer to other locations nor a massage...I would have done so in a heartbeat if could do either as this location is 45 min from me. I understand that though, of course, makes sense.) I work and study very long hours, and have never pampered myself much, so I was really looking forward to it. Filled out forms prior, had the best time with Ashley, was feeling relaxed and blissful, and was met by a woman immediately after walking out of my massage asking if I had gotten Botox recently, which was on my form filled out prior to arriving at the location altogether. She explained the timeline is not doable, bummer, ok. I follow up with question about light pressure and that I am a mere couple days short of the time threshold. Still no, all good! Another woman walks out and I am getting a circular talking to by both women while I am clearly growing increasingly uncomfortable to the point of tears and keep saying it's ok thank you so I can leave. Additionally, one of the women also said that it was really on my injector to have told me about this specifically a couple times...I agree communication is a virtue...why are we assigning blame everywhere else lol. Just speechless. Def a case of whiplash emotionally. The other woman at the front desk (not sure of name, also very pleasant) finally expedited the tip/check out process which I was so grateful for!! They did offer to reschedule but this was a pre-busy season gift, far away from me, and I actually cannot deal with this location again lol. Shocked Ashton Kutcher didn't pop out because it felt like getting punk'd. I never leave reviews, but it has honestly felt like a fever dream, and I imagine the franchisee would like to be aware. A shame as it was a great treat and huge step of self-care for myself prior. Excited to continue at short pump and richmond location(s) though!

Leading up to my appointment, I was able to schedule via text and was informed of everything I…read moreneeded to know beforehand. I was informed of the cancellation policy as well and the staff was helpful and friendly over the phone. This put my mind at ease after being previously anxious to try waxing at a spa that I'd never visited. I had such a wonderful experience during my first appointment. My esthetician, Rory Exton, was kind, genuine, and welcoming and put my mind at ease, especially after I detailed my past not-so-great waxing experience at a different facility. Throughout my appointment, she led me through the process and gave me tips and tricks for lessening pain (which worked) and for aftercare. She made me feel right at home and truly safe and the entire staff was just as kind and welcoming as she was. I went ahead and booked my next appointment with Rory and I look forward to visiting Club West Med Spa next month knowing I am in good hands!

The environment is always very clean and the staff is always super friendly! They take time to…read moreexplain procedures and accommodate changing schedules.

I LOVE this place!! Stephanie is amazing and so down to earth. I have had sessions here over the…read morepast two years, and everytime I felt extremely comfortable and have loved my services. Finished Brazilian laser and some others, love it!! Stephanie is amazing and I'd 100% recommend this business! She works with my crazy schedule and living almost two hours away. Couldn't be happier!

Lexy and Stephanie are wonderful people. So kind and knowledgeable, and most importantly -- not…read morepushy about adding on services they don't think would even be useful. I have never had a bad experience here. Would not recommend getting laser or injections from anywhere else in cville.

Waterfalls is quite simply the best!!! Not only is the Spa beautiful and relaxing, it is staffed by…read morethe most professional masseuses that we have ever been to, Nasser and Meloni. They are incredibly knowledgeable and great at explaining the various services they offer and excellent at delivering their crafts. I would highly recommend them and I guarantee you will feel so much better after just one session with them. Enjoy!

Recently got a Groupon for a 60 Minute Hot Stone Massage by Jä Jenkins, it was a full body Massage…read more Jenkins was great! Very informative and friendly. The entire staff was welcoming and would come again if I lived in the area!

owner of this establishment was very rude and I don't know how she has any clients whatsoever. She…read moreneeds to get her website They never phone to get any kind of confirmation and then when you show up, they talk to you like like they're paying you or I don't never recommend this business to anyone.

One of the best massages I've ever had. Go for the full 90 minutes. Very firm pressure that…read moreactually was therapeutic compared to other massages that do pretty much nothing to release muscle tension. The room is beautiful and peaceful. Highly recommend.

Where can I begin? I've never been so impressed. I consider myself a bit of a beauty fanatic-- I…read moreknow a lot about skincare, having struggled with acne and rosacea throughout the past decade, and going through rounds of accutane, laser treatments, etc. I've gotten a number of facials before, but had dissatisfactory results from most. I'm new to the area and decided to give this place a try, as my skin hasn't been at its best recently. I was lucky enough to get an appointment with Shia. From the very beginning of the session I could tell she was brilliant just from the questions she asked me. Her knowledge of cosmetic skin disorders and their treatment outweighs most, if not all, of the dermatologists I've seen. As a physician myself, I like to think I'm good at assessing this. Shia explained that although my skin type wasn't right for "granular exfoliation" (what I'd received in other facials in the past that I had bad reactions to), I was a great candidate for microdermabrasion. She used this treatment along with quite a few others, always being attentive to how my skin was responding. She gave me advice on what skincare regimen would work for my skin. I can tell my skin is already looking better (less than 24hrs later), and I'm excited to continue with Shia monthly for as long as I live in this area! Already referred a friend to her as well. Go. You won't regret it.

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. Customer service and management are worse than the service they provide. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

This place offers lash and brows tinting, waxing, cold sculpturing, facials and body treatments! I…read moreliked how Melissa was able to take me and my sister for a last minute appointment. When I saw that she had a, "Love my BFF Couple's Facial" package, I knew I had to try it out with my sister! The waiting area had such a vintage and welcoming feel. It had Audrey Hepburn displayed around. Melissa handed out a clipboard for me to fill out. It's basically yes/no answer asking if I'm allergic to so and so, or if I'm on medical, you know the basics, so she can get to know our skins. After completing the form she let us keep the pen because her business card would end up being thrown away or lost. It was a nice idea that her pens was like a business card with her info on it. She reassure us that her facials products are safe for even sensitive skin like me! There's a two bed set-up and one by one my sister and I go into the bathroom to change into comfy robe and choose what bed we get to relax on. She ties our hair back with a band and plays soft piano music. Melissa told us that we can either chit chat or relax but once she start putting on the face mask. I was already falling asleep. I enjoyed the hot towels being applied to my face the most. To my surprised she was working on my sister and me at the same time! I thought there would be another staff but it was just her. She was constantly washing her hand after the clay mask and switching back and forth. I'm not sure if she washed her hand after applying lotions on my sister and then massaging my face; which is a sanitary issue. Overall: The atmosphere was relaxing! Melissa was nice and very knowledgeable about what she does. She gave amazing facials and booking with her is very easy online. What I didn't like was the, "BFF Package." I felt like I was waiting for a awhile until she got to me and then my sister. She didn't do any exfoliation or blackheads extractions with this package. If she got another staff the experience would be better. The facials lasted an hour for the both of us. Meaning I got 30 minutes worth and so did my sister and we paid $60 each which is pretty expensive if you ask me. I know we can get facials somewhere else for cheaper. I'm sure one on one sessions would be a lot better than her working on two people at the same time. She's worth checking out if you come alone!

The office colors and decor are warming, but not comparable to Melissa. From the moment I walked in…read moreI felt like this was my friend that I hadn't seen in a while and we were catching up. She's friendly and that was important as this was my first experience with an aesthetician. She not only showed me everything in her office but she explained step by step what she was doing so I'd understand. She encouraged me to call or text with any after-care concerns. On my way to healthier skin...