10/10 recommend. I honestly can't recommend Kimberly enough. I have tried just about every waxing…read morecompany in the Richmond area and I am so thankful that I found Kimberly. She makes Brazilian waxing/sugaring easy! She is so relatable and good at what she does! She also does sugaring which is difficult to find in Richmond. I have been getting Brazilians consistently for about 5 years now and this is one of the best services I have received. Thank you Kimberly!

I am a frequent flyer at all the local waxing spots and Peachy Keen is a great little spot. I had a…read moreBrazilian and eyebrows and it was great. Quick and painless. What more can you ask for from a waxing experience? The prices are comparable with all the other waxing places in the area. A definite must try for all your waxing needs. P.S. They do sugaring too. I have never tried it, but I might on my next trip there.

Walked in for a Pedi yesterday. Very friendly woman at the desk. She asked me to wash my hands…read morebefore starting, which I greatly appreciated. The first thing I noticed was that everything is sparkling clean, with no chemical smell. I was seated immediately by my tech, Michael, in a very comfy vibrating chair. Michael had already started the water (in a disposable plastic liner). Great Pedi and the massage by Michael was the best in a very long time! Everyone there was very friendly and they seem to be happy to be there. They are located right next to Regal Cinema in Short Pump, so plenty of parking.

I come here regularly. They do a good job and their prices are very fair. It's whomever is…read moreavailable, you usually can't request a certain tech unless you call ahead. Most time, they can help you within a few minutes of walking in. If you want ombré, which I did, you might have a 10-15 minute wait. Today they were playing 90's to current popular music. The salon is clean other than some nail polish splatter at some of the stations. They do reuse nail files, don't use fresh ones, if that is a concern of yours. Milk be back. Mist if my services here have been positive and I've been coming here for a few years.

Ha is amazing! You will not get a better hair cut, color, style for the price anywhere else in…read moreRichmond. She knows what she's doing. I feel like everyone I know goes to and loves Ha!

This is my first time going to the salon, and it was incredible. They performed exactly the…read moreservices I wanted, and it was beyond relaxing.

Everyone was so nice and helpful! Janelle made my first waxing so comfortable and not awkward at…read moreall (I tried a bikini wax). She told me everything she was doing, explained what she was using and made some great recommendations on after care product plus some suggestions for my dry skin and a spot where I'm chafing during the summer. The receptionist made sure to let me know about specials and worked my product and services so that I received all of my possible discounts and made it much more affordable than I expected. I highly recommend EWC at Va Center (near the Tropical Smoothie). They were very clean inside the showroom and in the suites, have a nice, affordable selection of care products and they both really made for a very pleasant (and quick) experience. I already made a follow up appointment for next month.

From the owner: At European Wax Center, we believe feeling gorgeous and looking fab isn't just for the privileged…read more That's why we stand by our words, Waxing For All.

I wanted subtle, natural highlights that would grow out well, but ended up with chunky, stripey…read morehighlights that start at the roots. The thinner side of my hair has more highlights than the thicker side, there's very little in the back, and the top is much blonder than the bottom. I went back to have the tone corrected, but after one wash it looked the same again. Im very grateful they were willing to fit me in again. Everyone was very kind, and the haircut itself is great--I'm just disappointed with the highlighting and honestly embarrassed for people to see it

I've been going here for nail services for several years. I like that the place is clean, they…read morebring wrapped sanitized tools, use foot bath liners. Picking color is a bit of drag, using those wheels of colors. I've tried remembering or writing down color numbers, but I wish they'd put these in our profiles. I have recommended to others. (Once I had hair wash/blowout and I think I'll just stay with nail services. Hair was only so-so.)

I was so excited to see that the Ulta on Brook Road has someone working at the benefit brow bar…read moreagain! Raven did an amazing job sculpting my brows! After a really bad waxing a month ago they really needed some TLC and she made them look better than they ever have before! She was also very nice and fun to talk to. I also loved the add-on eye mask she put on me while she was waxing. Can't wait to get them done again!

Shannon did a wonderful job! She was very personable and makes you feel attended to. Appoints are…read moreblocked times so you do not feel rushed and know they are really attending to your brow needs. Shannon explained they do eyebrow mapping EVERY TIME you come for an appointment. This means your brows will always be just right for your face. No longer will I be running into the nail salon for a waxing! No more cookie cutter brows that don't work for ME! Shannon even offered to touch up my makeup after the waxing. (Great customer service points!) She even showed me a great product for my inner brow area which is a little thinner on hair.

I've been going to Sara for over a year and she is great. Her place is very relaxing. I highly…read morerecommend her.

I've been coming to Swasty for a few years and she always does a great job with my threading and…read morewaxing! She has so many services available and can take care of anything you'd ever need. Her facials are really good too! She is a one stop shop! She's always really friendly with my toddler and both of us feel really comfortable at our appointments. And she listens to whatever preferences you have, like thicker eyebrows or a sharper shape.

I've been growing out my brows for approximately 5 - 6 months and she helped me and explained to me…read morevery detailed why my brows are shaped the way they are, how to avoid, steps moving forward to achieve my goals. I've been a victim of nail salon waxers and am excited to start my threading journey with her!

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

My wife and I booked a couples spa day about a month and a half ago. This is important on why it…read morewas booked so far in advance. My wife and I were in Short Pump and decided we wanted to schedule our couples spa day so she called the Short Pump location. I was sitting beside her and they were on speaker phone while she scheduled. They kindly asked if "your husband" would be ok with a male massage therapist. This is a no for me and always will be. It's my personal preference and will never change. My wife said no and they told us it would be about a month before they could accommodate us. We showed up on our scheduled date after working extra late the day before because it takes us an hour to drive to this location and we know it would take up our whole day. After sitting in my sauna for 20 minutes I sat there waiting for 10 minutes for my therapist, who, to my surprise was a male. I explained I did not want a male therapist. He was polite and I thought was going to tell me to wait a few minutes while he figured this out. Instead he said "go ahead and get dressed and go to the front". So that's what I did expecting an employee or manager to come figure out what needed to be done. It's also important to know once he told me this I told him to tell my wife because I know she would have gotten up and left. He said to me "Oh, she's probably started her treatment". He did not walk me to the front or talk to me after in any way. The staff sat at the front desk whispering back and forth so much that I felt uncomfortable and decided to wait outside. 2.5 hours later I get a call saying it's time for my facial. I explained what happened and told them it was a terrible experience and they said sorry and I won't be charged. She also said she would have a manager contact me. Guess what, not contact has been made to me directly. However, my wife called and let them know just how bad and unprofessional this experience was. The manager, Kendall, agreed and said this is unacceptable and she was going to contact upper management to see what they could do. After Kendall failed to contact my wife as promised she called her. Now Kendall told my wife I lied, that never happened, there staff did nothing wrong and they could offer me 20% off if I come back in. Let me be clear on how I feel about Scents and Serenity. I would rather chew my own fingers off than step foot into that spa again. I will eat the money I wasted on this place rather than be treated so badly, called a liar and listen to the excuses the staff made to protect their mistakes. It was clear and I heard my wife directly state I wanted a female therapist and they agreed and scheduled a later date. Oh, let me also explain that my wife probably hadn't even started her session and had a female therapist. They easily could have corrected this by switching. We would have been completely fine with that. And time wasn't an issue. We started 10 minutes early to the excuse of "you wouldn't have gotten all your time" is irrelevant. Look, I'm sure people may love that place. Everything is good until it isn't and the way the manager handled this showed my their attitude towards all their clients behind closed doors and money is the only thing that matters to them.