Good at taking money... not good at giving it back, when it is owed back. Interestingly I can no longer find my first review where I wrote in detail about Studio B's unethical financial practices of 1) overcharging me, then not informing me I was due a refund, and instead, just keeping it as a "credit" on my account (I moved out of town and then moved back to town years later... I go in for an appointment and to my surprise there was a $60 or so credit on my account that should have been refunded... I still don't even know why that credit was there, it was not a deposit, it was not a gift-- it was some sort of mistake or overcharge that they made on their end, that I was not informed about, and did not notice at the time of payment, so that was messed up, but I didn't even complain at the time). Then more recently 2) They cancelled my appointment due to stylist being out that day. They left me a message trying to book me with another stylist. I called back immediately saying thanks but no thanks, I need a refund. I get another message, kind of sassy this time, ignoring my request for the refund, saying yes we could do that since Studio B cancelled not you, but we'd really like to get you in with another stylist-- so at this point kinda bullying me into trying to re-book. I ignored it since I already made it crystal clear I asked for refund and she clearly received that message. A week passes, no refund. So I write to ask again. I'm told they don't do refunds, just credits on the account. I have to call and explain whole thing again. Then I find out, even though they charged my card for the deposit, they no longer have it, so they aren't able to give me a refund unless I could hunt down the credit card I used and give it to them over the phone. I'm like, ok well I don't know which card I used, so seriously?, I need to go look through my own bank records to figure out which one it was, since you don't know, even though YOU charged it? Only at that point does one of their employees agree that he could go look up the last 4 digits at least (such an inconvenience for Studio B, LOL, apparently I'm the one who is supposed to be inconvenienced) of the card used. I still then had to call back and give them the full number again (I have to go double check if it ever truly went through) and finally I get the refund, at least we hope. I left a 2 star review here about what happened, and got a call from some manager who I said she wanted to "make it right with me" so I took the time to call her back. She asks me what happened even though I already wrote a novel about it so she knew exactly what happened, that's why she called in the first place. I repeat the story. She responds in a defensive posture (no idea how to do customer service whatsoever) to explain to me why they couldn't issue the refund. Why they didn't store my card. How they use some 3rd party software when you book online, that took the deposit, so just a big defensive, "not our fault, just the way it is, you just don't get it, do you get it now?" type story about why they did nothing wrong and then patronizingly ask me "does that make sense?" I say, well, yeah, it makes "sense", but it's still a bad policy: If you can't refund a deposit , you shouldn't take a deposit-- period. Then she says she "just wanted to personally apologize". Period. That's it. Long awkward silence. I say "OK". More long awkward silence, LOL. Then she asked me "where I'm at" in terms of if I planned to come back to Studio B. Um, well, NO is now the permanent answer to that. I have rarely encountered such inappropriate and bad customer service in my life. If they had had a clue about how to remedy this situation-- not been defensive-- not defended their bad practices-- not played dumb about what happened to me which she already was aware of-- and finally if they had graciously offered me a discount or credit or something, anything to actually "make it right"-- then I would have considered going back. As I said in my first review-- this company has gotten thousands of dollars from me over the years, I was a very loyal customer for a long time. Now I just wasted my time giving them free constructive criticism and feedback which they aren't going to use to change anything anyways. What a joke. Will never return to this salon. Beware. It's also insanely overpriced. Also not a good place to go if you're transitioning to gray hair. The first stylist I saw - when I said I wanted to do this, start transitioning, because my hair was already totally gray under the dye- told me I was too young to go gray and that it would look bad on me and basically made me feel ashamed of it and convinced me to keep dying it brown. That was one of their tippy -top stylists. I have also had some real color disasters here to be honest, which i never complained about at the time, but we both knew it didn't turn out right and looked like crap. Will never go back. read more

This is my go to hair place for forever on! It's like finding the one and only love of your life, but for your hair. Marianna, who does my hair, knows exactly what I want. The first time I went in my hair was horrible, grown out blonde/yellow hair. She made me look 1000% better and she actually did what I wanted to my hair. For years I went to hairdressers that told me I wanted highlights when I really didn't. I didn't know the different techniques out there so I just went with it. Once I went to Marianna the first time, it wasn't highlights but what I've actually wanted all along. She is sweet, kind and so cute. Studio Be and Marianna are my hair gods read more

I'm pretty picky when it comes to letting people cut my hair. However, Studio Be Salon's website, stylists' portfolios on Instagram, and hearing about my friend's experience at their Old Town location left me feeling confident in my decision to come to them for my first haircut since moving to Fort Collins. Not only was it my first cut here in FoCo, but I was also wanting to get bangs and let me tell you - Celeste did an AMAZING job in 1) making sure I knew what I was getting myself into and 2) making them look SO good. My haircut experience as a whole was really refreshing and I highly recommend Studio Be Salon to anyone looking to be pampered for an affordable price. They also took my temp when I arrived, everyone was wearing masks, and they sanitized after each client which is always nice to see in this pandemic. read more

Disclaimer: I'm 44 years old and just moved here from Chicago, where I adored my colorist. I'm old enough to know what I want, have very specific requirements (who doesn't, I guess!) and am super picky about my hair. We all know how nerve-wracking it is to move to a new area and have to find a new hair colorist/stylist. It's your HAIR! I waited 9 months and took 2 trips back home to see my colorist before taking the plunge out here to find someone new. After a ton of research and nail biting, I chose Haley H. at Studio Be's south location. I had a wonderful experience this morning! I was greeted by Andrea, who made me a tasty cup of coffee (they have flavored creamers, too!) and gave me my new formula card. Haley H. is super professional, courteous and a delight! She spent a ton of time talking with me before she mixed anything, looking at the formula my Chicago colorist wrote down for her, and getting specific info about my hair. I was impressed- she even asked about medications that might affect my color. As picky as I am, I had never thought about that! She explained exactly what she was doing as she colored, and she explained why she tweaked my formula a bit (my old colorist used Wella, and Studio Be uses Paul Mitchell colors, and they can process slightly differently). I felt she really listened to my concerns and was super thorough with how she did things. The shampoo room is a delight! It's closed off from the noise of the salon. Dark lighting, relaxing music, and warm wet towels for your comfort! I got a scalp massage and just generally felt pampered and spoiled. My color turned out beautifully, and pretty much to the exact specifications I was hoping for. My hair is below my shoulders, so I paid $140 + tip for a gray root touch up, full highlight and lowlight, cut, blow dry and style. I think that's completely reasonable given Haley's expertise, the nice salon facility and luxury shampoo room. I'm so happy I found Haley H., and I recommend her without reservation! Communication is key if you want to get the hair color you want, and the more questions you ask throughout the process, the happier everyone will be. But it really helps that Haley H. and the staff at Studio Be are nice, professional, and attentive. Thank you so much, ladies, from a very happy and relieved brand new (and soon to be repeat) client! read more

I would give this place 0 stars if I could. Paid 300 for a cut and color for my wife. Cut turned out nice which I would hope it would be the color was super dull and faded out within a week. My wife used the shampoo they told her to use and followed all washing instructions. Total waste of time and money and will not be going back. Wish I would have asked for a partial refund. All being said I would not recommend getting your hair colored here read more

Went in for simply a wash and blow dry. The young stylist was sweet and tried to please me. However, she definitely needs more training. I have thick hair and it definitely has a wavy texture, but it maintains a style well. I get regular blow drys where I live and they normally look nice for a minimum of 4 days and typically 6. Haley blow dried my hair and asked me how I liked it.... It was still damp and and had looked better when came into the salon. I asked her to please get it dryer and gave her a few suggestions on what would please me. After a few iterations my hair looked pretty good, so I thanked her, paid with a 20% tip and left. The style didn't even last until dinner, and this morning the day after it needed to be styled again. Even though Haley is one of their beginning stylists I expect more for $45+tip. She did do an excellent head massage and was very pleasant. I suggest one of the more experienced stylists spend some time giving Haley more training. read more

I absolutely love this place! My mom always said you get what you pay for, and this place is the best. Some say it may be a little pricey but I always leave in love with my hair! If you don't love it they always make it right! I highly recommend this place to my friends, all the stylists are so nice and a very nice salon! read more

I moved from Kansas to Fort Collins approximately 6 months ago and had yet to find a new stylist. After some online stalking via Instagram photos, I chose to set up a last minute appointment with Haley H. I had gone back and fourth in my mind on whether or not I should book the appointment and spend the money. Let me tell you - I'm happy I did. Haley was amazing. She did a full cut and color on me and I was very pleased with the results. It turned out even better than what I had pictured in my mind. Not only is she talented, she is kind and a joy to be around. Haley had some big shoes to fill as I LOVED my stylist in KS, but she more than exceeded my expectations. The girl does some beautiful hair. I'm happy to say I have found my new *favorite* stylist. I will definitely be returning. Gotta give a shout out to the front desk staff - they were all so sweet and cheerful. Thank you to Haley and all of the staff at Studio Be. Great experience through and through. read more

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I booked an appointment over the phone for a men's haircut. An appointment was set up for me for the following day in the afternoon. The salon is very upscale - like something in Hollywood. Shortly after arriving, I was greeted by my stylist Shelby. I showed here a photo of a haircut that I had in mind. She understood what I was hoping for and took me back to the wash room where she washed my hair and gave me the best scalp message ever. We headed back over to the styling station where Shelby gave me a first rate haircut. The $35 price before tip was more than I am used to paying in my home town, but the experience and end result were worth it. I would come back. read more

I always come to Studio Be when I'm in town - I've never been disappointed! During my last visit, Calli was my stylist. She was so great and gave me exactly what I asked for, I highly recommend her and this salon!! read more

I moved to Fort Collins at the end of May (high COVID season) and was desperate to find a salon to save my COVID hair before starting a new job. I was lucky to find Ashley H! I'm trying to grow my hair out and Ashley has been great at updating my highlights, trimming my hair and keeping it current in the tedious grow out process. Also love the wash room and scalp massage! Thank you, Ashley! I appreciate you! read more

Great cut. Cute style but expensive, especially for a twelve year old. The hairstylist did a great job, if it was a little bit less expensive I would give 5 stars. read more

I FELT COMFORTABLE INSTANTLY. The girls at reception set the tone. As a new Foco resident, I, too, was hesitant to take the plunge with a new stylist, especially going for a new look. I had lots of questions and they took the time to help me pick a stylist and had me meet her (she was between clients). KAILYN! I immediately felt good vibes. I booked on the spot. I like to say" the difference between a good haircut and a bad haircut is two weeks." This is the first time I liked a haircut when I got home. And I still love it. Tomorrow is step 2 of the plan. Cut more and Color. I'm so excited. Kailyn, you rock! read more

That reply that Studio Be left on my review was bs. They never replied to me when I emailed them. Wouldn't recommend this place to my worst enemy. read more

Love this Salon. Have been coming here for several years Was in beginning of February and Calli was my stylist. She got my color exactly as I asked for - very friendly staff. Always a relaxing time for me... plus they serve wine so u can't go wrong read more

Love this studio and Breanna Hedstrom!!! My hair always looks amazing!! Thank you for always making me beautiful! read more

I decided to make a change, researched Studio Be, read some rave reviews and some extremely critical reviews and decided to give Studio Be a try despite the negative. Long story short, I will never go back to this salon. I spent over $400 only to have my hair color fade into an ugly overly warm dark blonde after two shampoos. The expensive pop of color looked good for a week and faded almost completely after the first shampoo. I decided to call and cancel my second appointment and left a message. I got an immediate return call from May who grilled me about the products I was using (I bought the shampoo and conditioner Studio Be recommended) and then told me I didn't understand the process and basically I was wrong to expect my hair would look as promised. No apology, no offer to make things right, just a snarky disparaging return call to let me know I'm at fault, really??? read more

Great experience. I got exactly what I asked for and even got shown how to style it step by step so I can match that fresh salon styled look. I booked appointments for the rest of the year, and I'm recommending them to everyone I know. Tina Scottsbluff, NE read more

Love the separate room where you get your hair washed. That room is fantastic. Peaceful, rejuvenating and a place I look forward to each time I visit. Elizabeth was my stylist before she went on maternity leave and I ended up rotating through several others while she was away. Each one was fantastic. Bre, Haley, Christa...all very welcoming and did a fantastic job on my hair. I know most people like to have the same person do their hair each time but I love that I have great choices available. I also love the fact that I never feel like a second class citizen as a guy (who likely spends way less money than female guests). Thanks for taking great care of me! read more

I absolutely love it here! No matter what stylist you get they always know what they're doing and never fail to give you exactly what you want. They make sure to set enough time aside for you so you never feel rushed out the door! I had both Kyana and Chelsea H. And I got perfect results both time. The salon is a relaxing environment and you feel pampered and beautiful every time you leave. I highly recommend this salon or any Studio Be location. The owner of the salon cares about each and every client and helped me pick a color the first time I was in. If you want a salon where you'll never have to worry about your results please check them out! read more

Studio Be Salon - Hair Salons Near Me - Fort Collins, Colorado

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Jessica is awesome! She's always able to do exactly what I ask, even when I show her pictures -from color to cut. It is hard to find a stylist skilled enough to do that. The staff is very friendly. The wash room is like walking into a Zen heaven, with relaxing music and dimmed lights. And the scalp massage is really amazing -and included!! It does cost a pretty penny to make you pretty, there, but totally worth it! Yes, they do offer product at each appt., but if you don't need it, don't buy it -simple!! read more

I have been a client at Studio Be for over a decade and have seen several stylists. You can count on their brand being consistent, seeing stylists that are knowledgeable, creative, kind and always eager to listen to what you're hoping to achieve from your appointment. The facility is clean, their washroom tranquil and the service is unmatched. Bonus, you can book your appointment online- which I love. read more

My daughter usually gets her hair cut at the downtown studio but they couldn't get her in so sent her to the council tree address. However, they texted her the wrong address and she ended up at a liquor store. She called 3x for correct address and no one answered the phone. She googled it and showed up 10 minutes late so they rudely turned her away. They charge you at the B if you cancel or are late even if it's their fault. They made my 18 year old cry. Seriously? Who does that it's a salon not a mean girls movie. They were extremely rude and didn't care that it was their fault. My daughter called the booking line and the nice woman who answered kept her card from being charged and got her rebooked for the same evening. Now why couldn't the salon staff do that? Perhaps the reception staff need a class on customer service. PS her stylist knew nothing about what happened and when told worked late after closing to get her in as my daughter was leaving for college the next morning. read more

I had a highlight and cut with Kailyn last week at Studio Be Salon and it was amazing! I just moved to Fort Collins from Chicago and finding a new hair stylist is usually such a chore, but it wasn't this time! I will definitely be back they also have a super nice and very relaxing washhouse where they wash your hair (and scalp massage!). That was my favorite! read more

I got my hair cut and colored by Haley and I still am just so grateful for her and so in love with it! I didn't know if my hair could achieve what I wanted to do so I came in for a quick color consult so she could see my hair and she was wonderful. She explained everything in a way that was excited and really honest from her expertise. She also recommended some product to help nurture my hair before hand. I felt like a different person when I walked out, and the cut and color is seriously better than I even thought it could look! Thank you, Haley!!!! And the salon does a great job of taking care of their clients. read more

I brought in my college-age daughter to see what could be done with her severely color-damaged hair, thinking maybe someone could do something to at least get it on the right track to recovery. Not only did Meghan S do that, she gave her a really cute cut and a treatment that made it look and feel soft and healthy. I wish I could attach before and after photos, but my daughter would be mortified. We were nothing short of amazed (I'm not exaggerating) when we left there. Not only that, but Meghan did a test on a strand of her hair and showed her that her hair would melt if she tried to bleach it again. Meghan listened carefully to what my daughter said she wanted, responded with practical and professional advice, and suggested a plan for moving forward to achieve the look she wants. She did all of this in an hour! Thank you Meghan and Salon Be! read more

Recently went to your stylist Bailey for blonde highlights. After a few days I noticed a lot of breakage in my hair. Part of my face framing was sticking into the air and will not react to heat because it is so broken And my hair is falling out in the shower. Do NOT go to this stylist. She killed my hair and clearly isn't cut out for this work. I have doubts she's even certified to do hair because I've never had an experience as bad as this. Dreading the next few months while my hair grows back. read more

Studio Be is my absolute favorite salon. After relocating to the area a couple years ago, I struggled to find a quality salon. I found Haley H. at Studio Be last year and will never go anywhere else! Haley is extremely skilled and is helpful offering product and styling suggestions. The wash house is the most relaxing + zen with dimmed lights and soothing music. I always feel pampered while I'm there and look forward to my next visit. I enjoy the salon so much that my mom has even booked an appointment for her next visit from out-of-state! read more

I'm usually very uncomfortable in salons and haven't had my hair done in over two years. Luna made this an amazing experience for me! She gave me so many great tips and advice on how to better care for my hair as well as recommendations for products. She also made the experience of being in a chair for an hour and making small talk enjoyable instead of uncomfortable. The wash and scalp massage was so relaxing and the haircut and styling looks so good! Thank you for making my hair look great and giving me more confidence in my hair. I will definitely be coming back and making haircuts a more regular part of my routine. Thank you Luna read more

Oh ya, I get to be the first :) Ok so its not secret that I love this place (the old town) location as I check in there more often then I probably should. BUT now they have a second location perfect for all of us forgotten south towners. This new location is close and comes with all wonderful things I love about my girls at Studio Be. Appointment time! My first thought was that I wanted to really dislike this south side spot so I could cling to my original old town location. Ive been seeing Beth for a while and she knows how to do hair, no doubt about that, but could she keep me a fan in a totally different environment? First impression time... If I am being totally honest I was actually a little surprised to see that this new salon is not a carbon copy of Studio Be original, dont know what I expected. Instead its got much more of a modern edge. Once over the initial shock I was blown away by how cool it is. I cant really describe it, its just too cool! I was relieved to find that it also has its own little separate washroom, my favorite part. As always the my hair looks beautiful by the hands of the talented Miss Beth and I have to admit that I kind of like the new location better. I will admit that I felt like I was cheating on the old town location though so I know I will have to go back from time to time! read more

Love Love my color. Shannon was my colorist. I came in for a consult showed her my long hair and set up an appointment. Today I had my hair color, cut , blow out and styled. I have to say from the minute you walk in the door you are pampered.From the complimentary drinks to the professional one to one service. Shannon took a before , during the color and after pictures. Shannon went over the color process with me and then they have a private wash room where soothing music ,dim lights. Treated to a warm lavender face and neck towels , relaxing to a scalp message it was a relaxing I was falling asleep. If I can give them more than five stars. I would. Thank you Shannon for doing a fantastic and beautiful job on my hair today. read more

Studio Be Salon - Hair Salons Near Me - Fort Collins, Colorado

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Went in for a cut with Cailey B and she did amazing! Gave me exactly what I was looking for. She understood my hair very well and what would be best for it. Service and ambiance were also top notch! read more

I absolutely love Studio Be! Alicia C. Was amazing, she went above and beyond what I was thinking. All the ladies are so nice. Thank you so much! Alicia, I love the purple and feathers! read more

Studio B is about the only place I get my hair cut anymore. I've been coming here for about 3 years now. Hannah, my stylist does a great job every time I come in and is very personable and fun to talk to. Studio B is a Paul Mitchell salon, and like most places, is somewhere you pay for quality. They rank their stylists into different tiers. The tiers called "levels" are equivalent to experience, client base, training, and also the price of your cut. So if you want a more experienced stylist you have to pay a little bit more. Studio B does a great job of making you feel welcome right when you walk in. As you check in your offered a drink (included in your cut) or tea, coffee, beer, wine, etc. They usually feature whatever's in New Belgium's most recent variety pack. Once you're up they take you back to the washroom. They have a variety of shampoo choices to choose from, and always offer a steam towel on the neck or face afterwards, which is followed by a quick scalp massage. They'll do brow waxing and a few other add ons at an additional charge. Next is the cut, which is fairly self-explanatory. Hanging out with your stylist, chatting, and them doing a great job. After the cut they'll always do a little bit of styling to your hair so that you look nice and fancy for the rest of the day. It's a nice place to go, all of the staff are friendly and they always do a fantastic job. read more

I just got my hair colored by Siri and I'm in love with it! She listened to my request for lighter and brighter hair, and I couldn't stop smiling when she was done. She was very friendly and made sure my needs were taken care of throughout the service! Would highly recommend! Studio Be has an amazing culture and a wonderful group of hair stylists who truly care about providing their clients with an incredible experience. read more

I live right around the corner from Studio Be South and I couldn't be happier with them. My stylist Kelsey always does a great job with my hair. She has been doing my blond highlights for a while and I always loved it. Then she did an awesome job changing me into a brunette. She got the color exactly right, just the way I wanted it. The Studio itself is very modern, clean and has a cool vibe. It isn't cheap getting your hair done here - but you get high quality for your money. Definitely both thumbs up!! read more

I absolutely love Studio Be and Kourtney! I've been going here for years and they never disappoint! With all the covid craziness, I feel very safe while being in the salon. Can't thank Kourtney and Studio Be enough read more

My experience with the salon and stylist was fine. Unfortunately, I didn't get what I wanted but the cut and color were still nice. I tried to get used to it but it just isn't what I paid for. I left a comment on their website explaining how I felt. I received a call from the guest services manager who was not at all concerned with keeping my business but actually tried to tell me I didn't understand the process. I couldn't believe it. I shared my feedback because I thought it was important for them to know. Apparently the customer is always wrong. read more

Courtney is wonderful. My color is fresher and more natural looking than it has been in years. I love my cut and can finally enjoy having long hair again. I recommend the Paul Mitchell Awapuhi Ginger products. Service from everyone at the salon has always been exceptional. I whole-heartedly recommend their services. Salon shafted my stylist. Followed her and can not recommend this salon any longer. read more

would def recommend! the staff is helpful and so sweet! the salon is beautiful! paige did a great job on my hair and iam very pleased!