Had a flat in thanksgiving at work so walked home. Next morning tried a few places and was told they couldn't do it. STS was awesome and got me in. Took care of there tire and an oil change I really needed. What I really loved was how it was clear it was that Tony (who was working the front desk) understood his customers needs. He (and the rest of the staff) seemed to offer extra services that he felt the customer needed to be safe and really worked with customers to find the right tires/services to get them safely on the road. Overall, for someone who hates anything car related, this was a great experience. read more

STS Tire - Reception desk from the waiting area. - Auto Repair Near Me - Somerville, New Jersey

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The Management was so considerate and helped me with a flat tire that needed a plug. I had my two little ones and they helped me very quickly. They quoted me for tires which they said I had a couple more months on. I appreciated their kindness. I will definitely come back for other services. It looked like they kept a neat shop and ran it well. read more

This has been my go-to car service center for decades now. The staff is professional and helpful, and they never try to pressure me on services or parts I do not need. The mechanics are efficient and reliable. I always feel confident in the hands of the staff here; if they say they can't do something, they always recommend where I should go next instead of futzing around and not fixing my problem. I will always come here first when my car needs servicing. read more

I had my car towed to STS. I knew it might be the starter. Never dawned on me that nobody there would know how replace something as basis as that. The wanted me to have the car towed to their store in East Brunswick. That was ri read more

I had a horrible experience yesterday. I went in for a simple oil change. The incompetent mechanic drained my transmission fluid instead of my oil. Then when he added the oil it overflowed . I wound up being there for over three hours and was late for work. I will never go back again. read more

This has got to be one of the worst franchises ever. These so-called mechanics are so incompetent. Not only are they incompetent they're liars and they don't check over their work. Avoid this place at all cost! read more

I was quoted $80 per a Kelly tire and when I went to pay for them to be delivered some ahat tried the bait and switch "that was a mistake" to buy two different tires for $105 each...wtah??? Stay away thru called me a liar for giving them a price Walmart had and the buttmunch said he couldn't find it. Go else where, these guys suck. read more

Great service easy to contact and very helpful i enjoyed my time here and appreciate the hospitality and honesty!

Worst experience ever!!! We dropped off my car to be inspected. They told us work needed to be done for $500. No problem, do the work to pass inspection. Next call was they dont do the work we need so we need to come get the car. No help in getting the work done. Now we have no inspection, no sticker, no work done AND they charged $37 for failing inspections because THEY didn't know how to complete the work!! read more

Had a tire problem that triggered 'low pressure' sensor on dash and required re-filling by air pump. Talked to manager Evan and he identified the tire problem right away. It turns out there wasn't a nail or slow leak in the tire. Evan was very honest and showed me that tire problem was caused by very low temperatures. It didn't cost me anything. read more

Great service by Evan #3. Very helpful they got me in and out quickly. They show you everything that is wrong with your tires and what they are going to do to fix it . read more

My brake pads on the rear passenger side were shot and were scraping the rotor making a weird loud scraping sound. I googled and called STS Tire and Auto - Dan was very responsive. I was in and out in an hour with new brake pads and rotors. Very pleasant and efficient staff. Recommend 100% read more

My sister made an appointment for an oil change. When she went in for it, they told her she didn't have an appointment after calling her twice the week before to confirm. The man at the front desk was rude and gave her two different stories about what happened. Walked out and would never go back. DO NOT GO HERE! read more

my car has engine issues and I was charged over $1,000 only for them to return it back to me with the same issue. when I brought it back to them, they returned it back to me again with the same issue. I would not recommend to bring your car there with any issues of this kind. read more

I set up an appointment for my son to get mew tires on Feb 14. Turns out last minute that he could not go so I called and rebooked for Friday. They said no problem at all and were very nice and understanding, He goes to his scheduled appointment on Friday and they tell him the tires are not there. He checks back a few times to see if they have come in and they tell him that the system still says they are en route. Finally they tell him to come in the next day. He goes in on Saturday and the person says with attitude that his appointment was yesterday. He calmly tells them the story about being told the tires were not there and the person says that they have been there since Tuesday. Mistakes happen but that person treated him with a tremendous amount of attitude while he was there like it was his fault. Very unprofessional and condescending. Will never go there again. read more

Friendly service, done in a timely manner, and was offered the best price for my tire in the area.

The service I received here from Tony was outstanding. He went above and beyond what any other repair shop would do. Hard to find that type of quality customer service these days. I highly recommend this location! read more

Do not go here they do not even know how to rotate tires properly and did not give me back my key lock for my rims. Go to MR tire down the street. This place is a scam read more

I've been here three times for an oil change and tire rotation. It's conveniently located off the Somerville Circle. With the purchase of tires, I get a free tire rotation each time I come for an oil change! My only qualm is the evenings hours. I'm not available until 6pm M-F. The only day their hours are past 6pm is Thursday. :( read more

I went in for an oil change. They offered quick service. They explained an extra charge before doing it. I was in and out in under 30 minutes. Minus 1 star for not having coffee on a 18 degree day. read more

Giving a 5 star to the crew- Will who did my switch to winter tires and Elder the manager for being gracious & accommodating.

Showed up when they opened with my flat tire in the back of SUV and my Group waiting at home ready to leave for NC for vacation. What amazing service! Very nice, very professional and the tire was fixed at an extremely reasonable price. Had the tire fixed and the gang on the road in less than an hour! Would recommend them!!! read more

Was disappointed in my wait time as the part needed was not available but was being delivered to this location. The communication was not clear but misleading. I thought it was a good location because my son had gone there before. I can not recommend this location because I do not believe they were truthful with us. read more

Don't go here unless you have bad time management to match theirs! I dropped my car off at 8am. Took them 2 hours just to drive it around to determine what was wrong. Another 3 hours after that to get the "part". And then another 3 hours for them to do the labor of putting the part into the car. It shouldn't take 8 hours for a simple brake repair! read more

I came here today for an oil change and I was then told that my power steering fluid and motor engine fluid was very dark and needed to be changed before it causes problems...at a cost of $140. I called the Lexus dealership to ask if this was included in my 90k maintenance. They said it was not and is absolutely not necessary and can damage my car. The Lexus service manager spoke to his top technician. I'm glad that I didn't waste more business on this shop. I will no longer bring my business here and neither should you. read more

Don't bother scheduling appointments and dropping your car off. They let it sit all day. The new Mavis is not what STS used to be at this location. If you decide to go here be sure to wait hours for your car or they won't work on it. You have wasted my time and took me away from my work. I'd give you one star but then I'd be averaged out. Will never go back to Mavis again. read more

had a 930am appointment (first time slot) -- at 10am, my car was still sitting there. i asked for my keys since i had been waiting for a half hour and they told me they'd get me in right then. how convenient that you suddenly have time to take my appointment a half hour later. i walked out and tried another location a few weeks later -- even worse experience. mavis sucks. read more

Made an appointment two days ago for 10:30 AM Friday (today) oil change. I wanted to wait for it. Yesterday they called me to confirm my appointment. Today I showed up slightly earlier than 10:30 for my appointment and they said my appointment was not in the system. They were the ones to call and confirm it! And then they said they wouldn't be able to start on my car for another hour. So I had to have someone come and pick me up. This was at 10:30. My car still was not ready when I called them at 3:45. They finally finished it at 6 PM. It took them over 7 hours to do a simple oil change. Luckily they did not make me pay for it. I still wasted my whole day off stuck at home waiting for my car to be done. Never again will I go to any Mavis. read more

Stopped in here a couple times this week... Once before they even opened in the AM. They're very accommodating, and get the work done quickly and efficiently. Good location for those of us "south of the circle" on 202... Definitely my new go-to tire service place. read more

They have been working on my sisters cars for years and mine as well. Great customer service , reasonable prices, honest and they do excellent work!!!!! read more

This place used to be awesome when it was suburban. Now under new management and the service is horrible. They let your car sit all day and don't give you any updates. They kept my car for almost two days then called and said they didn't know how to fix it?! I was out of a car and then had to find somewhere else to take it! Unbelievable. I miss the old guys at suburban. Now I need a new home shop. Ugh!! read more

My husband takes his Toyota Highlander there for service. I have a new 2017 Kia Sorento that was unbelievably out of alignment!! I didn't really notice but my hubby did.... Anyhow to make a long story short Byron and Brian took care of the issue. He talks very highly about these guys (Aaron, Byron and Brian) and I would have to agree as my husband is very picky about work done to his or my vehicle. He told me it's rare to find automotive service places like this anymore...... A place where there is honesty and integrity and not BS and lies.... Cheers to suburban tire!!! read more

Made an online appointment, which was no problem, showed up on time,and was waited on promptly. However that's where everything started to go downhill. Requested prices that were on the website,but was given a higher priced tire, I only needed one tire,but I figured I'll buy two and keep other tire, which still had descent tread, about 5/32nd's. I was giving a total price without a breakdown and road hazard was added in without even me requesting it or being advised of it, we left the vehicle there and the work was completed and reasonable amount of time. However even though I requested to put the other tire in the trunk it was not done, and when I called back to request why I was just told you I'm sorry we apologize I will look for it and will call you back. after three days went by I called cuz I did not receive a return phone call and was told all the tires were thrown out and there wasn't really sufficient tread left. I will not go there again I guess I was one of the unlucky ones being that I see all these great reviews so either they were family members or they weren't real reviews and any of that you've lost my business, and being the fact that I was in the automotive business for over 20 years and if anyone ever ask me about Mavis tire I'll let them know this is how they work and you better sure you get what you ask for. read more

We have been going here for six or seven years and find them to be a thorough and honest repair shop. Prices are fair and we trust them to do a good job. read more

On time, great service. Full explanation of the work done. My car drove smoothly and breaks functioned properly. Thank you Aaron.

Apparently there is no way get prices or shop online for tires at Suburban Auto Mall.Why?

I was traveling through new jersey and had a problem, I stopped into the suburban in Metuchen and the manager and team there took real good care of me. I am an 89 year old woman and they could have easily taken advantage of me. I wish my mechanics back home were this honest. kudos for john and his team and thank you very much read more

Had services at Suburban discount tire for many times over the years. Used to be a nice place, but not any more. I believe it is under different management now. I had an incident recently that a piece of metal struck my car from underneath while driving on a highway. The radiator was leaking. I brought my car to the shop. They told me that the condenser was also damaged. In addition, they used the same dirty trick they used before and told me that a totally unrelated part needed to be replaced. If not, I might need to come back in a week or so and pay almost double price. They scared me before by using this dirty trick when I was in there for a brake pad replacement. I ended up having the rotor replaced while my car was only four years old. They told me that I might need to come back in a couple of weeks to have the rotor replaced if not replaced at the time. Since the repair charge would be over $1500 this time, I had to go through insurance. So I decided to go to the dealer for the repair job. I brought my car to Honda dealer service. To my surprise, I was told that the radiator had to be replaced while the condenser replacement was optional. There was absolutely no additional part that needed to be replaced due to this incident. Although it is a common knowledge that a dealer would charge a premium price , there is no reason for them to lie to me in this case. I had the job done at the dealer place and paid a little over $800. In other words, Suburban discount tire would have ripped me of $700 if I had the job done there. Meanwhile, I realized that the rotor replacement was absolutely a rip off. I'll never go back to that place again. If you don't want to be ripped off, be careful. It is always a good idea to get a second opinion especially on a repair job. read more