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    StruXure PNW

    3.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - StruXure PNW

    Home automation repair

    Blind installation

    Component automation

    5 More Services

    Home system automation

    Window treatment installation or replacement

    Motorize existing window treatment

    Window treatment removal

    Window treatment repair

    StruXure PNW Photos

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    Transblue - Spokane - block retaining wall, paver patio with adjacent black aluminum railing composite deck

    Transblue - Spokane

    (7 reviews)

    NEVER AGAIN Transblue! This has been HANDS DOWN the WORST experience I have EVER had with a…read moreContractor. And never before have I found myself in the position of having to write such a NEGATIVE review ... about anything! But I feel a MORAL OBLIGATION to do so, so that others don't fall victim to the same. This company came recommended by ANGI's list. The owner came out to my property on 9/13/22 to give me a bid on a relatively simple and straightforward FENCING project - replacement of just TWO 50 ft sections of fence around my Winter Corral, plus installation of a GATE, so that my animals could have secure access to a big Barn during the Winter months. He emailed me a pretty 'slick' ESTIMATE, graphics and all, the VERY next day, though it was more than TWICE previous estimates I had gotten at least several months prior. When I told him very honestly that I was really "alarmed" by the total cost, he reduced it by almost half and said, "We will do an amazing job for you!" I thus moved forward with signing a Contract on 9/21/22 and made a hefty DOWN PAYMENT of $3,500+. Something I now wish I had never done! Weeks and weeks went by with NO COMMUNICATION whatsoever! No materials were EVER ordered or delivered, nor EVEN a projected START DATE given. And the more I nicely inquired about the latter, the more elusive were the replies, of none at all. Twice I expressed my concerns to the Owner via email about the weather turning cold and my need to have this project completed before Winter REALLY sets in, and for the sake of the animals. EACH TIME, I got a one line reply, saying "I will reach out to you tomorrow," or "I will call you tomorrow," but the calls NEVER came! After a solid SIX WEEKS had gone by, I was feeling increasingly anxious and concerned. And it was only then and when I first discovered OTHER very NEGATIVE reviews on YELP that I decided to CANCEL the Contract. When another customer writes about having to "hire a LAWYER" in an effort to recoup $16,000+, THAT is a MAJOR Red FLag!!! And most regrettably, I now find myself in the same situation with NO work ever having been compleated, nor EVEN begun. And here it is now mid-November. Perhaps there is some TRUTH to a former employee accusing the Owner of "stealing other people's money." In my own particular case, it does indeed now feel like a really bad case of 'TAKE THE MONEY AND RUN'! All efforts to reach anyone by phone at the Transblue Office have been totally in vain. Despite having left messages, no calls have been returned. I DID finally receive an email reply from the Owner just the other day, but only after I outlined an uncompromising 'course of action' I would be forced to take if I did not hear from him and receive a REFUND of my DEPOSIT right away. The latter has still NOT happened. And he told me in an email just yesterday that they "have until 12/21/22 to return the Deposit." So CLEARLY, he has been using MY money for OTHER purposes and NOT for the project for which it was intended. I think we call that, "Robbing Peter to pay Paul." Simply not acceptable in today's world and VERY SHADY business practice at best. This guy is in TROUBLE and he knows it on some level. The company is clearly in a VERY tenuous place financially. Were that NOT the case, a refund of my DEPOSIT would be issued RIGHT AWAY, no questions asked. But that has not been the case. Owner is also former military / Air Force and supposedly on 'military disability'. And much as I hate having to say this, I feel compelled to do so. Were he still on Active Duty and I his Commanding Officer, I would 'kick his ass to the curb' for flagrantly violating the CORE values in the Military CODE of CONDUCT - namely Honesty, Integrity and Accountability. In SUMMARY, this has turned out to be a TERRIBLE experience. And most unexpectedly so. It has left me in an enormous bind with Winter now upon us. And WORST part of all, not only am I OUT a LARGE amount of CASH, but there has been absolutely NO APOLOGY from the Owner. If this guy does not turn things around, and FAST, and conduct business based on expected Industry STANDARDS of Honesty / Transparency, Integrity, Accountability and truly Professional behavior, it is JUST a MATTER of TIME before this Ship GOES DOWN! Based on my own experience, I would thus AVOID Transblue at all costs!

    I hired Transblue last March and they said there were a few projects ahead of mine, and that mine…read morewould take about 3 weeks to complete. Then in Aug they took down my fence and worked ten days since. whole time my fence is down and they never communicate anything. they screwed up the patio and haven't done anything to fix it in a month. they have alot of my money and I've diddly squat.

    StruXure PNW - patiocoverings - Updated May 2026

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