Do not get this service! Tried calling three times because my internet went down. Sat on hold for…read morefive min each time I was the. Then the phone would ring forever and then they dropped my call each time. In my 10 years with spectrum I never had service this bad. Going back to them. This is unacceptable. The low prices are not worth it if their products doesn't work and nobody can help you. Updated: I finally got through to someone. My internet was down for 4 hours. They said it was my equipment that was bad and they'd send someone out to look at it, but they weren't sure when they would be able to get someone out. I let them know. I work from home so it is very important. Also, I was disappointed that after only three months their equipment died. The next day I waited nobody ever called me. Nobody ever reached out but about 24 hours later somebody finally showed up at my door without even calling or communicating they'd be there, by then I had already had spectrum set up and running in my house. I had called and cancelled my service and they still sent someone out to fix it!

The worst!!! That's why they offer you cheaper price!!…read moreCancelled all the time on you!! I expected to them twice and they cancelled on me. I lost 2 days of work! And they only asked me to reschedule! Not anymore!

I was tired of the endless data caps where my bill was all the way up to $200.00 a month but should…read morebe $89.00 without adding any additional gigs. There data cap was 20 gigs a month on the highest plan. We could only stream about 3 or 4 movies and we were always afraid of going over. We cancelled to an unlimited plan provider and our very happy and not sure why we did not do this sooner it is great downloading and watching anything shows or movies without being dinged!

Installation appointments are too far out. I have no Internet and I've been without it for over a…read moreweek waiting on them to install it on Monday, only to get a text from them today saying that it's been pushed to Friday. In a world where everything is digital, even jobs and doctors appointments, this makes for very bad business.

Walked in to inquire about tv/internet service and Peter was very knowledgeable and informative…read more It was a great experience and I walked away with everything I wanted and more. Will definitely recommend friends and family for all home service needs!

From the owner: Home Connect, serving the Los Angeles and Orange County areas since 2015. We pride ourselves in…read moreproviding the best service and entertainment experience to our customers.

Damien was an immense help in setting up my new iPhone, very professional and reviewed our charges…read more Found ways to reduce our bill. Much more pleasant atmosphere than hanging out at the Apple Store in the mall waiting.

Shady representative…read more Damien who seemed to be professional and caring was in fact untruthful and treated my concern with a backwards attitude. I entered the store to add a few devices onto my plan and later on found that I was going to be charged for a device I had never received. After reviewing my bill and noticing the unrecognized device, I called the store and spoke with Damien to explain my concern. He proceeded to tell me that the device is not on my bill even when I could clearly see that the device was on my bill via the Verizon app. He then assured me that I will no longer be charged for the device and that it will not be present, and he also promised a $150 credit towards my next bill to compensate for the unexpected charges. It's been about 2 weeks now and I still have that same device showing up on my next estimated bill. Not only that but he never documented that the $150 credit was to be applied towards my next bill. I found out all this after calling Verizon directly. Not only that, at the time I had the authorized devices added onto my plan, he had applied a promotional credit of $220 and did a reversal of the credit the same day! What a scummy move. Again, all of this was brought to my attention after calling Verizon directly myself to figure what went wrong. Avoid this store and any kind of interaction with Damien. He will smile in your face but is quick to stab you in the back. Damien you have waste so much of my time, money and energy. Go flip some burgers or something because clearly being a representative is not a suitable job for you with that attitude you gave me when I had confronted you with your mistakes. I know my review might not change anything about the store or Damien himself, but I do hope that this will help anyone from being unfortunate enough to endure the same inconveniences I had to go through.

I had a great experience returning my mom's modem/router and canceling her internet service at this…read moreSpectrum location!! The check-in system was easy to use, and I really liked that there was a screen showing the queue so you could see where you were in line. When it was my turn, Alex came over to greet me, took the bag with my mom's equipment, and walked me over to his station. I was honestly a little nervous because the account wasn't under my name. I explained that my mom has been sick and I'm taking care of emptying her apartment and canceling her utilities on her behalf. Alex immediately understood and took care of everything in about a minute with no hassle at all. I was expecting this to be a much more complicated process, so I was really impressed by how easy and stress-free Alex made everything. Thank you, Alex, for making such a difficult time a little easier!! I really appreciate it!

I had to stop by Spectrum to return some equipment, and overall it was a decent experience. There…read morewere only two employees working at the time, and both were tied up helping other customers--one explaining mobile services and the other going over cable details, which naturally takes some time. The wait was a bit longer than expected, especially since I was just there for a quick return. That's really the only reason I'm giving 4 stars instead of 5. That said, I understand how things go--sometimes it's just not fast-paced, and you have to be patient. In a way, the experience reminded me that everything doesn't have to move at full speed all the time. The staff was doing their best with what they had, and I respect that.

Comprehensive networking and IT with excellent customer care…read more I used Netexem to design, build and install the computer system and VoIP phone system and all other electronic system in my new office.

If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small…read morebusiness for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!

Robin and his team were great. Nice and easy to work with. I needed 3 double drops. I reached out…read morefor a quote and he responded right away. Asked a few questions and we were set. Showed up on time and did exactly what I needed in a very timely manner. Highly recommended.

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

Jonathan has been working on our computers for many years and has always been excellent. He is…read morefriendly, knowledgeable and efficient, and we don't know what we would do without him. Thank you, Jonathan!

No returned calls after more than a week. No returned messages via Yelp after asking for help…read morethrough their messaging as well days later. Thanks for wasting my time and for dicking me around when I needed help. Add my 1 star rating to all of the others.