Super reliable! Since my company's IT department could not fix my computer issue, I contacted him…read more He was able to fix it and my company paid for his service.

Jonathan has been working on our computers for many years and has always been excellent. He is…read morefriendly, knowledgeable and efficient, and we don't know what we would do without him. Thank you, Jonathan!

They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

I never write reviews but my experience here is an exception. I HIGHLY recommend this place. I came…read morein with an issue of a zoom recording not downloading/converting because of limited disk space on my laptop. I was freaking out because it was a critical recording for school. I came in and the owner went above and beyond to help. It took some time but he was able to figure it out. I was extremely relieved and felt so at ease the issue was fixed. Don't hesitate. Every situation is different and there is never a guarantee there is a solution to the problem. But what I can tell you is that they will put in the effort to try and help you.

Had medical imaging CDs and was in need of a computer to upload/transfer to usb and email, etc…read more this place has a computer that met all my needs and got it done at $45/hr (affordable in todays standards)

Ray is a top-notch guy! Very knowledgeable. Very efficient. Very fair. Very professional. All…read moreimportant qualities required to get the job done! Highly recommend!

I reached out to Tech Trekkers yesterday to get help with some Ethernet ports around our house and…read moreI'm so happy to have found them when I did. Despite reaching out to them fairly late in the evening, Ray was quick to respond and got me scheduled for the next day. Within 2 hours of being here, Paul was able to fix all of the issues we had and even helped me fix and issue with my internet service provider. This level of customer service and expertise is exactly why I will be going to them again for our next house & my office needs.

I am super happy with his service, I'll definitely recommend him and the Owner is knowledgeable.read more

Great guy got my mobo on a gaming pc up and running for me!! Thanks!!!!!!!!!!!!!…read more Great guy got my mobo on a gaming pc up and running for me!! Thanks!!!!!!!!!!!!!

Dan was great very knowledgeable and professional. Unfortunately, my computer was 12 years old and…read morehad a hard drive issue that wasn't worth fixing. Now I get to buy a new one. Would highly recommend this business to help with your computer needs. Prices also very reasonable.

excellent customer service. Jesus is great very professional and will answer all your questions…read more is very patient and will help you resolve your issues

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

Eddie has been most helpful. He didn't even wait till next day to come to my house. He called me…read moreand we went through the issues I was having remote and tried to fix my Teams. He was very patient and walked me through the issues and what I needed to do next. I would highly recommend Eddie to anyone with software problem.

Eddie Taylor is a top-tier professional who transformed our home network in record time. We have a…read morechallenging layout that previously suffered from spotty WiFi, but Eddie managed to set up a comprehensive mesh system and handle all the internet provisioning in just a two-hour window on a Saturday morning. He also implemented a firewall to help us manage our children's social media usage, providing both security and peace of mind. What truly sets him apart is his willingness to educate; he walked us through the administration side so we could handle things ourselves moving forward. His efficiency even allowed me to stay productive and get my own work done while he handled the technical heavy lifting.