Wow Kenny and his team made me feel great. Bought a set of four new tires and price matched the…read moreInternet price. I drove home and got a screw stuck in my tire the same day. They fixed it the next day. Always go to discount over Costco in my opinion. You will save $ and have better customer service. Pro tip: always get tread wear rating above 500 If you want your tires to last.

After being made aware of my concerns. The Discount team worked to make sure I was…read moreMade happy. They refunded me and all is well:) Thank you Rich:)

Excellent service and value! I've been coming here for years. I am never disappointed in the…read moreservice , professioalism, and accuracy.

So my old tire finally cracked and I came home from a long weekend to a leaking tire that my…read morehusband assured me couldn't be repaired. Like I said, I'd just come back from a long weekend and didn't have a lot of extra money to throw at new tires so we decided used was the way to go. Thanks to Yelp, I found and called One Stop Tire. I have sort of special tires so I was pleased when she told me they had them available and for half the price of new. I arrived as soon as they opened and was out and on my way to work 30 minutes later. My tires cost $120 each new, but I paid $60 for a practically brand new Pirelli. My husband was proud of me. Tips: * Just pull around to the back and the office is right there. Don't bother parking in the front unless they're really busy and tell you to. *Bring some cash so you can tip the guys putting the tires on. * If you need a tattoo, ask the cashier. She's opening a tattoo shop in El Cajon!

Great customer care, plenty of different tire brands to choose from, and timely service! The…read moreservice manager, Joshua, has been very helpful in getting me the best tires for my car within the budget I was happy with! Joshua is a great asset to this local Firestone store in Santee! Very friendly and knowledgeable guy who always goes the extra mile to help customers! I wish him all the best and hope he gets to stay at this Santee store (92071) for years to come! He was able to get the best tires at the price, which I was totally happy with for my 2014 blue Mustang!

The Good: Points for being fast. I replaced four tires and got wheel alignment for a little over…read moretwo hours. Some understanding during our communication when I pointed out a price discrepancy. The Bad: Nickel and diming. I've been going to Firestones since 1999 and every location I've gone to just applies all the active, applicable coupons. No games. It's why I've kept coming back even though the prices have steadily gone up (it's gone up to $270!). This location did not do that. I bought 4 destination tires, which has a coupon for a $70 discount. Because I spent over $600, another $100 was deducted. Because I bought the wheel alignment, there was a coupon for a $40 discount. Total discount: $210. Josh initially applied only a $40 discount to the tires. When I showed him the $70 coupon, he was about to say something but ended up just applying the the $70 coupon. He then indicated that he applied the extra $30 off. When I picked up the car, I was told I would get an email with the invoice and Josh indicated again that the extra $30 was applied. The following day I called for the invoice and saw the invoice only reflected $180 off. I called Firestone and spoke to someone who put me on hold for about 10 minutes then transferred me to Josh. When I pointed out the discrepancy, he stated that he applied the extra $30 discount by removing a TPMS Valve Kit charge, which was $30. There was no reference to this TPMS Valve Kit Charge on the invoice. I told him that this was not reflected anywhere on the invoice and asked how a customer would know that there was an accurate deduction when there was no reference to this charge that was removed and instead said a $180 discount was applied. When I asked why he applied the $40 coupon instead of the accurate $70 coupon, he did not have an answer and just said he would send a different invoice to show what he did. Josh then emailed a separate invoice that looked like it was made on the spot that applied two "PRT-DISC Customer Expectation Discount (Promise not met)" discounts totaling $140 and the TPMS Valve Kit Charge for $28 ($7 for each tire), which was not discounted and therefore made the invoice $30 higher. I thanked him for the explanation but noted it caused me to waste my time because he never explained what he was doing in the shop or on an invoice and I, instead, had to call because it looked like I had been cheated $30. He replied that he hoped he would get the benefit of the doubt that he was being honest and I responded that this isn't a reflection of my thoughts on his character but no one gets the benefit of the doubt. We're strangers making a transaction, this is why invoices exist. He then said he had to do it this way because could not apply the correct $70 coupon because he had already entered the $40 coupon in the system and that he went above and beyond for me. I explained he didn't do anything more than he was supposed to do: apply the applicable discounts and accurately process the transaction. If we're being 100% accurate, he didn't do these things or even explain what happened until I called, which is why I wasn't happy with the experience.

6/29/2026 - based on the reviews I was skeptical of the business since it had a lot of 1 stars or…read morewould have done zero stars to then 5 stars. My friend was here for a 7:30 appnt and I'm glad he didn't listen to me. He was keeping me up to date then I had to take him there before they closed to pick his daughter's car up. He went there for a brake fluid change, tire alignment and front struts replacement. Total was about $1900. It was 44% cheaper than El Cajon BMWs estimate. Tony and Angel were exceptional with communication. Seems everything at the moment appears good with the car and the repairs. Time will tell. I would recommend this place based on the only my visit there. 5 stars overall. The one item which is odd they changed the driver setting 1 to another setting which wasn't necessary. Have to figure out the right seat position. Why they would save a complete different position to fix a car and not manually adjust it. I'm clueless. Never had this before.

Absolutely terrible service they told me my oil change was going to take an hour and half! Which is…read moreabsolutely absurd being the fact that i have been to plenty places that it's less than an hour! Thank god we didn't go here after seeing everyone else's reviews this place shouldn't be in business they are absolutely terrible !!

Luis is a hero in my book. He is the person you want examining your tires (no other tire place)…read more All the staff is excellent here! Gerardo, how can I ever thank you for taking care of my flat tire? You did a great job. Gerardo even balanced the tire, ensuring a smooth experience. Steven called to let me know when my car was done. Luis found a nail embedded in the front passenger tire (not purchased here). Thanks to him and his astute eye, he prevented a major safety hazard. Luis handles each customer with care. I am so glad he is a caring person. Luis is a true professional in every aspect, as is everyone here. Thank you to Luis, Gerardo, and Logan for ensuring my ride is safe. I brought the car here for the first time. Very awesome crew. The evening before I brought her in, her tire pressure had dropped from 32 to 25 psi on the front passenger tire. I had thought it was overinflated it by the time I brought her in. In the kindest way, Jay explained the proper psi for daytime in the summer heat (to allow for expansion) Logan brought the tire pressure to be consistent on all four tires after the balance. This crew is hardworking, even when it is busy and in the summertime. Much respect to each tire mechanic. They work as a dedicated team. The team is unmatched. Thanks again to Luis and the crew for his help! In literally just two minutes he had troubleshot the tire after having quickly identified the culprit--the nail embedded in my tire! You can book an appointment online. Thank you, Costco Tire! Thank you to Jay, too, for his professionalism. Logan is great, too! Fantastic crew all the way around! Thank you to Costco Tire for accepting me as a new customer. Otherwise I would have likely had a completely different experience elsewhere. It wouldn't have been as seamless. Costco Tire saved me from potentially unscrupulous salespeople elsewhere. Luis and company saved me from possibly having to tow my sedan. (Luis and crew are respectful toward senior citizens and disabled patrons of Costco Tire. He is incredibly patient and yet efficient.) All the tire mechanics here are tops in my book!

Absolutely horrible service…read more To be clear, I love Costco. But the tire center here is horrible. I set up an appointment and was told over the phone to expect the visit to take 30 minutes. When i got to the store, they bumped that up, saying between an hour and an hour and a half. 90 minutes later i still haven't heard from them, so i call to check AND THEY HAVEN'T EVEN STARTED! They never gave me a call. They barely even apologized. Completely unacceptable.

Great and fast service! Very professional staff and owner took his time to time to explain some…read moresafety concerns on my tire/wheel. Definitely going back if I'm in the area .

Fast service, Quality work! Great local mom & pop type of shop. It's always nice to put your…read moreharder dollars towards a good local business.

Adam and his team are very knowledgeable and friendly. Adam is honest about what needs to be done…read moreand is very reasonably priced. We have been taking our cars to Adam for 10+ years and will continue to bring our cars to him for any service. I always recommend him to all my friends and family!!! He treats return customers like family!!!

Awesome service. Was able to see me quickly, quite was more than reasonable, and service was…read morecompleted in a timely manner.

Great service, had the battery in stock and replaced it in about 30 minutes…read more I was on the road I'm about 45 minutes. Thank s for the great service.

DO NOT GO HERE!!!…read more Dropped off a car for service to get my fuel injectors replaced. Brought OEM parts so they wouldn't have to order them. The team there didn't raise any concerns or issues. The next day i pick up the car and it dies on me right in front of my house (1.5 miles away). Now my car wont start. I was told over the phone to bring it on a flat bed back to pep boys to take a look at it. I spend $150 on a flat bed on top of the $1k over priced service to do pretty much nothing but ruin my car. When i bring it there management tells me they don't work on OBD1 cars. AFTER I PAID FOR THE SERVICE AND THE FLATBED TO BRING MY CAR BACK IN MIND YOU. They did not compensate me and now I had to pay to bring it to another shop. I say the worst part is the initial quote for over $1,000 for a 2 hour job MAX to replace a part i paid for on my own even though they admitted they did not use the full 6 hours of labor. That was the biggest spit in my face. Do not come here. Go to ANY OTHER SHOP.

This place need to do their customers better. I went in there to have two front tires replaced,…read moreknowing all well all my lug nuts where there. Well only come to find out while driving down the 8 the lug nut comes flying off hits the underneath of my car causing my to almost get into an accident. One of the guys claims there is only 4 on one of my tires nah, I know there was 5 I know my car! SO GARCIAS JUST KNOW YOU WILL NO LONG GET MINE OR MY HUSBANDS BUSINESS! That's a crappy doing on y'all's end. And then when asked for a spare one to put on it, YALL SUPPOSEDLY DONT HAVE ANY?!? All because your crappy workers are lazy and just wanted to run off and get lunch. WHERE IS THE CUSTOMER SERVICE? MIND YOU IM NOT THE FIRST PERSON THAT YALL HAVE DONE THIS TO! AT THIS POINT YALL ARE LUCK IM EVEN GIVING YALL A 1 STAR! YALL DONT EVEN DESERVE THAT.

I want to Say a Hige Thank You to the People at Garcias tire shop. I went in today to have them…read morecheck a tire I had recently purchased since my 2003 Pt Cruiser was shimming and pulling to the right when driven. Not only did the young man who was helping me find a bubble in my Left rear tire which was not apparent to me. He removed the tire and place the previously Left front tire on the rear. And I purchased a replacement tire for the Left Front. No more shimmy and it no longer pulls to the riight. These people know wnhat they are doing, Well donew Garcias Tire Shop