I appreciate Jason and his team at Spanaway collision on keeping me updated every step on fixing up…read moremy truck and on a quick timeline matters, if it was other shops it would of taken longer time, as soon my drop off to them, they quickly begin working process. I got my vehicle back less than a month from other company kept my vehicle for three months order wrong parts and kept giving me the run arounds I would recommend to anyone fix after an accident to see Jason and his staff At Spanaway Collision

This review is long overdue. About a year ago I went in for an estimate for the damage on my Kona…read moreat Spanaway Collision & it was the best estimate compared to other places. There were dents & paint damage across the whole passenger side. The repairs were less than 10k & other businesses were quoting 10k or more. The staff throughout the process were professional, kind & honest. They had reliable communication, not once did I have to reach out for an update. The estimated time for repair was up to 4 weeks & they had it done within 2. Beyond satisfied with their service & I highly recommend!

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

I'm a repeat customer! Been going there for years, For the Unbeatable prices and stereo hook ups…read morethat slap so hard it's like you at a concert riding down the street! They always do good work for me. From the front with ms. Francine to the back w her brother manny, they make you feel like your business matters and your satisfied too. Decent people my favorite beat shop!

Great customer service! Francine is awesome & helped get all my desires done on my vehicle.read more

I had a great experience. The only reason I am giving him 4 stars out of 5 was the wait. He said he…read morewould be there in the morning but didn't get there until 4:30 pm. Turns out he's an honest guy just overwhelmed with work. It didn't take him long to figure out what was wrong with my little honda trail bike and was very knowledgeable. He answered all my questions, gave good explanations on how stuff works, and good advice on fixing potential problems in the future. I would highly recommend him to anyone who is looking to save some money with costly repairs. He only charged me for his time even though he replaced my fuse box with a different type of fuse.

Terrible!!!!! DO NOT USE!!!! Took my husbands car apart on a mobile mechanic job and did not return…read moreto finish the job after we had already paid him half the money upfront!!

The BEST Customer Service and respect I've experienced in a long time!…read more After spending over $600 at another shop trying to improve the headlight visibility on my Ford Flex, I was still unable to safely drive at night. My brother encouraged me to try taking my problem to NW Total Truck and Accessories as he had had nothing but good experiences with them. I have to admit I was a little intimidated to take my car into this "Man Candy Store", but when I arrived, I was promptly greeted by the SUPER FRIENDLY Travis who was working the front counter. After telling Travis about my dim $600 headlights, he went out to my car and looked under the hood. He explained that there are different headlights ($99.00 pair) that may provide better visibility, but upon further examination he discovered that the previous shop had incorrectly installed my new headlights. Not only did Travis make the necessary adjustments in 90-degree heat, he texted me later that night to ensure that the headlights were working properly and providing the necessary illumination to safely drive at night. I'm delighted that the adjustments Travis made to my existing headlights solved my problem! Even better was that Travis treated this 60- year old woman with respect and did not try and sell me something I didn't need. Travis did not even charge me for his time trouble shooting the problem and making the headlight adjustments the other shop failed to do properly. His extraordinary customer service and knowledge gave me faith again that there are good and honest shops out there. I happily give NW Total Truck and Accessories a 5-star rating.

Did not have a good experience with these guys. They talked up their LED headlight kit for my 2021…read moreSilverado 3500. So I paid $300 to get them and they burned out a month after they installed them. And they wouldn't even partially refund me. Even though he told me that if they have any issues I can come back. All travis wanted to do was sell me more parts. Go somewhere else, these guys could care less if their products suck. Just look at the chevy thats in front of the store, the suspension was ripped out from underneath the truck and its just sitting on the frame. Im sure that was another happy customer. That should have been my first clue not to use these guys.

I have had a few things done at Khaotik. I am an experienced Jeep and 4x4 owner which can actually…read morecomplicate the process. I appreciated the time and care taken by this shop. They use customer supplied parts, which is really a nice option. Most shops I go to do not (for good reason it can be a PIA). I had a front anti rock installed (CSP) and I had the wrong hardware, they corrected the hardware and the Jeep flexes out perfectly. They also replaced the front ball joints. Appreciated the quick service. Many shops have a hard time working with after market lifted and modified vehicles/parts. Khaotik did a great job for me. They understand 4x4s that work for a living.

Early September 2025, 2023 Jeep Wrangler, lightbar install plus a few other items. The hood was…read moredamaged during the work. To their credit, a Khaotik employee admitted it in writing within days, and the shop said they'd cover the repair. Working from that, I gave them a preliminary number -- $1,400, averaged off two quick visual estimates. They then asked me to get a finalized estimate, so I did. Later that month they put it in writing that they would cover the cost of the repair. The finalized estimate came back just under $2,000, because an actual inspection turned up work no walkaround was going to find. They then declined to pay the finalized estimate they had requested, and sent a check for the preliminary figure instead. I declined the check. The rest of the job had its own problems: wrong bracket kit ordered after I supplied the correct part links, rear fender liners never installed, front liners installed wrong, an agreed tire rotation skipped, and a late return that cost me rideshare fares. I sued in small claims. I didn't appear at the mediation and the case was dismissed, and I've decided not to take it any further -- they weren't going to pay what was agreed, and it stopped being worth the effort. As a result, I'm out $2k on this in damages. I'm not asking them for anything. Posting because I'd have wanted to read it first.

Well folks I will tell you this Alisha has came along way with her art work she really takes pride…read morein what she does and listen to her customers needs and also has great input on how to add nice touches to your vision her air brushing experience is very wide range from custom shoes boots to murals on vehicles and even murals on walls for your businesses anything you own she can customize it her resume is vet broad and shows in what she does she is not your backyard airbrushing artist she is of the highest quality around do a little research and you will find out

she's very rude and unprofessional, gave her my stuff 7 weeks ago and still hasn't been started…read more she makes a bunch of excuses and then blames the customer for un started product. please take your business somewhere else. and at first she told me not to listen to the yelp reviews unprovoked and now i understand why she has such a bad reputation!

This place rocks! The staff is pleasant, knows what they're…read moredoing and provides 10/10 customer service. This is the best muffler shop I've ever encountered. Every new truck I have a 40 series Flowmaster installed with dual tips.

Viktor worked on two of my cars, one I was upgrading exhaust system on, the other had catalytic…read moreconverters cut out by thiefs. Good pricing, quick service, they know what are are doing and have been doing it for years! Highly recommend.