Once they've made the sale, they are done. Terrible customer service! Purchased a pool and spa (big…read more$$ !) in September 2024. Delay after delay on installation. Finally installed in October so we did not start up (Our mistake). Opened in May and have multiple leaks in plumbing. Promise after promise to come out since May (like 10 times) and still haven't come (now late August). Very frustrating and disappointing. Go elsewhere!!!!

Stay away. Sold a deep center pool, they tore the special order liner and didn't put in the deep…read morecenter.

I have a cabin with a spa that was getting a little long in the tooth and leaking…read more I initially had Georgia Spa doing monthly service checks, and when the rest of the problems started I got a hold of them to see about servicing. It is not the easiest set up to work on, and some neglect from the previous owner led to a few problems that had to be addressed. Jeff, after previously working with his team and installing a new cover on the spa, has been pretty relentless in chasing problems and coming to the cabin when I am not there to get this fixed. I am very happy with their service and support and am especially impressed by the communication that they give me regarding upcoming visits and the diagnostics of what they find when working on the spa. A+ outfit.

I wanted to take a moment to leave a well-deserved 5-star review for Georgia Spa and especially…read moretheir hot tub technician, Aaron. For months, I struggled with a recurring "green water" issue in the hot tub at my short-term rental in Blue Ridge. Since guest satisfaction is extremely important to us, it was frustrating to see our ratings being affected despite completely changing the water between every guest stay. The problem turned out to be caused by the high metal content in our well water. What truly impressed me was Aaron's persistence and professionalism throughout the entire process. He didn't give up or offer a temporary fix -- he stayed committed to finding the root cause and solving the issue correctly. Thanks to his knowledge, patience, and dedication, the problem has finally been resolved. The best part? We recently received a new 5-star guest review specifically complimenting how wonderful the hot tub was -- something that would not have happened without Aaron's help. I cannot thank Aaron and Georgia Spa enough for sticking with this problem until it was solved. If you need hot tub service, maintenance, or troubleshooting, I highly recommend them. Outstanding customer service, excellent technical expertise, and a company that truly stands behind their work. Problem solved!

It does not get better than Josh and his team…read more First was delivery. His team was impeccable at delivery and setup. They explained everything's I wrongly decided to get electrical done elsewhere, nothing would heat up. Josh (the owner) drove up personally and within ten minutes diagnosed that the breaker was blown. He then took his time to drive out and buy me a new breaker, install everything and test all the systems He walked me thru it all and checked for leaks and ensured all the settings were good. Trust this team with all your hot tubs and electrical setup. Incredible 10/10

Hands down the BEST customer service!!! Landon was very helpful from the start until the day my tub…read morewas delivered! Not to mention the BEST prices in the state of Georgia!! If you're in the market for a Hot tub, do yourself a favor and call these guys!! You won't be disappointed!!

Swim Spa Experts, 100% trustworthy, prices have gone up but so has everything w inflation these…read morepast few years. There was some disconnect with prices with technician and ownership but this was quickly straightened out. Very knowledgable specifically when it comes to swim spas and would not trust anybody else tbh

Recently purchased a new sauna for my home. Atlanta Spa had a good selection and included delivery…read moreand complete set up in the exercise area of my home. Very impressed with the product and the guys who did the delivery and set up. They cleaned up all the packing material and left my area just as they found it. My sauna is beyond wonderful. The even heat and relaxing lights add to the incredible experience. It was only a few days from purchase to set up. I feel so happy to have found a reliable and high quality product close to home without purchasing on line from companies who offer products made outside of the US. Thank you for the pleasant purchase experience.

My experience with Nikell was outstanding. She is incredibly knowledgeable and helpful. The spas…read moreand their new technology is incredible and Nikell took the time to show me everything that I needed to know in a clear way. I highly recommend stopping by to see her and feel completely unrushed while understanding exactly what you are purchasing.

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

After a rocky start I felt compelled to update my initial review. David and his staff did an…read moreoutstanding job ensuring that my satisfaction was met. Customer service and satisfaction is definitely a priority at Georgia Spa. I would highly recommend them if you're looking for a spa.

So happy with Georgia Spa Company service. Needed service on my 2000 jetsetter. Luckily it was…read morestill under warranty. The Service tech Ken was wonderful. I had called about my salt system, I couldn't get into it. He found a light had broke and it was causing other problems also. He replaced both light harnesses behind the pillow. i was waiting on a new salt filter, system said I needed one. They expedited the shipment and got it the next day. When i installed it, it still was not letting me in the system. I called them back and they immediately ordered the part needed, they came out as soon as they got it and installed the new part. My system is up and running perfectly! I LOVE Georgia Spa! I love my spa!

This is an amazing company and Scott (Anderson manager) couldn't have been better to work with! He…read morecontacted us frequently about our tub. Great communication. Demetrius was wonderful about explaining everything from how to program to the what and when of cleaning. An enjoyable purchase from start to finish!

We recently purchased our pool through Scott and his crew. It was an absolutely great experience…read more We shopped around prior to our purchase, and got the best service, and complete sale here! Install date set, and it went flawlessly! More than impressed with the crew that prepared the ground, and the crew that installed the pool. From beginning to end.

we bought our spa in may after an extended search of all brands. Joe was patient and very helpful -…read moreI've waited this long to post a review to make sure all is well with our tropic seas hot tub , and it had been great , zero problems with tub or his customer service always willing to answer questions and help us out. And by the way much cheaper than any other dealer. Would highly recommend

Joe did a fantastic job getting our Sauna ordered and installed. He kept us informed every step of…read morethe way. Wonderful place to purchase a Sauna and follow up after the sale to see that everything was working properly and we have not had any issues. A pleasure to do business with such a great company

If u have fleas in ur carpet use borax laundry booster and table salt. (It dries out the body)…read moreSpinkle like carpet fresh and leave it on for up to 12 hrs ..(close off the room if possible) vacum and repeat the process

This is a great place to go. I've been shopping there for over 20 years. They've always have what I…read moreneeded for my horses, towels, chickens, and all the gardening I can do.