Can't say enough good things about these guys! Service was impeccable and friendly and quick and amazing. It's been a while since someone impressed me and I wanted to make note! read more

I purchased my home in 2016, and the first thing I wanted to do was change the locks and install deadbolts. Braselton Safe appeared to have solid online reviews (on Google, primarily), so I chose them. I'm writing this review mainly because I am of the belief that the company is run by an honorable individual - Al Dina. One of the three locks installed by their tech had an issue two years after the installation. I am not an expert in this area, so I wasn't sure if this was mainly due to the manufacturer of the lock, or the install itself. I contacted the company earlier this year when one of the locks failed. It's only fair to say that I was quite frustrated and upset, and I took it out on Al. Overall, I felt that there was a communication breakdown when the lock was originally installed, and I take partial responsibility for that. But the bottom line is that Al was willing to help me to find a fair resolution to the issue, and even though the lock itself was no longer under warranty, he sent someone out and replaced it for me. There is no perfect company, and sometimes things go wrong. What matters most to me is how the company handles these issues, and in this case, even though I was quite abrasive at times on the phone, Al still did the honorable thing and helped me to resolve the issue. I feel confident recommending this company to others. read more

Don't be fooled by the smoke and mirrors they sound professional on the phone and in person they promised estimates never got one promise to be on schedule never got a date promise phone calls back no phone calls kept calling kept calling kept calling empty promises after empty promises I would not trust these people with my personal belongings ever and I hope you wouldn't either read more

I am not an easy person to please. I just moved to ga and my delivery company left my safe in my drive way. I called Braselton safe and lock and they showed up with a smile on their face. They were able to get my safe from the driveway loaded onto a specialized trailer, and relocate my safe to my basement behind the house. I've not ever seen some of the equipment they used before. They are very skilled at what they do. I'd recommend them to anyone for a safe move or service. I will be using them again in the future. read more