From the moment I first reached out to Jakes Pro TV Installs, I knew I was dealing with a true…read moreprofessional. He was upbeat, responsive, and took the time to answer every question I had--always offering thoughtful advice along the way. Throughout the entire process, Jake delivered an outstanding experience. Even during the install, he'd ask for my input on placement and setup, and when I'd flip the question back to him--"What would you do if this was your TV?"--he always gave honest, helpful recommendations that I truly appreciated. When my contractor dropped the ball on installing an outlet, Jake didn't miss a beat. He simply said, "Don't worry, I've got it," and sure enough, he handled it with ease--and the result was amazing. I can't say enough about Jake's professionalism, attention to detail, and the care he puts into every install. He treats your home like it's his own, making sure that once the job is done, you'll absolutely love how it turned out. If you're looking for someone to install your TV the right way, look no further--Jake is the guy you want from start to finish.

If you're looking for a team to take care of your home theater install needs, look no further…read more Jake was awesome from the very start. They were very quick to respond to my initial request with the information I needed. After exchanging some necessary information, we scheduled an install date. Their pricing was very competitive. Jake was very communicative. He sent a reminder and on the day of install, kept me informed of his arrival time, etc. He was right on time. He began his work and was incredibly thorough in his approach. He unmounted my old/dead TV and prepped for the new one. Once he got it mounted, everything looked great with all the cables hidden. We went through the initial setup together to insure everything was in working order. Jake cleaned up after himself to the point you wouldn't have known he'd even been there. I can't recommend them enough for their quality work and their professionalism.

Do not use. Work is sloppy, they are not responsive, do not keep appointments and follow up and…read moreservice after they get your money is the pits. Go elsewhere.

I was in the market to upgrade my security system, but I wasn't sure which way to go. I started…read morelooking for some of the things I wanted to do, and I found Callaway Security. I got several different quotes with the details of the process. I was very pleased with the presentation of everything by Callaway Security. Once we got the installation date scheduled, everything went very smooth. I got exactly I was looking for. I am very happy with this purchase. I will give them a call back when I upgrade my theater.

Bought a new place and can't get the security system working. It's a Honeywell system so I Googled…read morelocal Honeywell technicians to get this company. Spoke to answering service then received a call back saying a technician can come out to diagnose the problem. I explained I'm not sure I want monitoring but just a service call and asked how much that would be? She said we send technicians free to diagnose the problem. My original appointment I did have to change as I could not be home so I rescheduled for today. Had an appointment at 9:30 this morning. Received a phone call at 9:15 asking if I could text pictures of the security system. Received call back and was told it's an older system and I would need to spend $500-$800 for a new system. The system when I moved in was working so obviously I did something to make it not work. Just wanted it fixed not a new system. Was told I would need to call ADT. I asked a dealer or direct. Robert said "Direct and good luck with that". If all I had to do was text pictures then why would I set aside time in my day and juggle other things reschedule if you don't send a technician out as requested and discussed? I would never use this company. Robert was short and rude. DON"T USE THEM! See Robert's reply below. He is correct in that I'm not a paying customer and now NEVER WILL BE. I called in and the woman said they could send out a technician to diagnose the issue. I asked if there was a fee assuming there should and would be. She stated again, "we send technicians free". What they do is fifteen minutes before the scheduled appointment call request pictures of the system, that's their type of scheduled appointment.

Extremely professional. They were very informative about the process, cost and benefits of the…read moreinstallation. I will use them again for additional services and recommend them to anyone requiring similar services.

Barney is my go-to for all things audio and video. He is someone that not only gives you great,…read morehonest service but he stands behind his delivery.

Fantastic experience all the way around with these guys! Attentive to detail, very efficient,…read moreextremely courteous, and so accessible. Jay took the time to trouble shoot a small issue I had within minutes (even while on vacation- unbeknownst to me!). Highly recommend these guys!

After some issues with our first Control4 vendor, we're back in action with Jay at Innovative Sight…read more& Sound. He is detail and customer-oriented and really focuses in on what we're trying to achieve at the house with automation. home automation ain't cheap, so when you accept that the value has to be there... and it is. highly recommended!

Hi - We moved into a house with a dated Crestron audio system and wanted to have it updated. I…read morefound Interactive Automation on the Crestron website and Barry Newton quickly responded to our inquiry and provided great advice and direction. He and his colleague (Elias) installed an updated system this week and their "can do" attitude was fantastic. The system now works great - many thanks!!

My husband and I "inherited" Interactive Automation when we bought our house almost 2 years ago, as…read morethey installed the audio visual setup in our home for the original owners. Since moving in, we have completed multiple other A/V projects with Interactive Automation. We could not be happier. Barry Newton (the owner) and his colleague Joe Warnett are the definition of outstanding customer service. They are proactive, knowledgeable and most importantly, extremely responsive (even for the occasional after hours or weekend call). We have referred several friends to them and we would not think of using any other A/V company for any future projects. They are truly outstanding on every level.

The design experience with Paul was a breeze. He is extremely knowledgeable and steered me away…read morefrom making any mistakes in my theatre room. Once the design was completed,the process could have not been simpler. Paul's team arrived on time and promptly began to work. All work was completed beyond expectation. I would highly recommend this company to anyone. I now have the theater room of my dreams thanks to AV Solutions!

We used A V Solutions services to build our home theater and I was very pleased with my decision in…read moreselecting this company over many other companies for this job. Paul and his men did an unbelievable job as even the most minute detail of the work was professionally done leaving us astounded when the work was finished. Not only Paul is an extremely professional person, his very positive attitude and professionalism won my heart and the hearts of my family members. The work was first-rate and I couldn't have asked for more. To our further delight, despite the wonderful job done by Paul, cost-wise it was much cheaper than other prices that I had obtained. Once the job was finished, Paul visited our home twice to teach us how to use the system. He uses the most simple language that even non-technical person like us can understand without any problem. All in all, a great job by Paul and I would not hesitate in recommending him to others including my closest friends and family members.