Much like Rick T, I don't know what problems the other reviewers have with this place. I love it. I…read morepurchased a 21' round, above-ground Doughboy steel pool, which I then built a deck around. The pool is slightly dug in on one side to give the appearance of an in-ground. It really is a fantastic setup. Jim Blume, at the time, had come out to me and had given me a full estimate of not only what the pool would look like, but also what some other landscaping ideas would be. I took his advice and the finished product still gets compliments, 9 years later. I have the original liner in the pool, the original filter, and the original pool pump. Everything was made by Doughboy, in the USA, and is basically bullet-proof. I also purchased the Polaris "Turtle" from here and I love it. The turtle still runs great. I've often called and paid for things over the phone and I have them hide them for me, since they sometimes close before I get off of work, and they are able to do that for me without a problem. One time, around 4 years ago, I let the pool get away from me and they came out and got me back to crystal clear within 4 days for around $50!!! I have favorite employees, and that would be Andrew and his brother, but the entire staff is helpful. I think sometimes the new personnel gets a little flustered (my poor wife went back and forth 3x once to get the right part with the young lady), but overall they are still EXTREMELY helpful and they really go far to make sure the customer (me) is satisfied. Also, they always have deals on chemicals at the end of the season and they just branched out into selling massage chairs. While I won't be getting one of them (a little outside my range), they are amazing and I thoroughly tested one!! ;-) After over 9 years as their customer, they have NEVER lied to me or treated me any way other than fair. This is still a family business and it is one of the few still left where they treat you right!

Just don't bother. Quality of pool service was poor. Maybe they show up, maybe they don't. Maybe…read morethey vacuum, maybe they don't. What's worse is they will just flat out lie to you. You're better off doing it yourself. And forget about ever getting an apology

Nice pool with a diving board! Kids love it. Never too crowded. Nice chairs and tables. Could use a…read morebit of a polish, but the pool is warm and we always enjoy our time here.

If I could give 0 stars I would. John Barrow (Owner of Precision Pools and Spa) has single…read morehandedly created the most unpleasant, stressful, and chaotic business transaction I've ever experienced. Here's why: 1) 5 months late on pool (after $14,000 deposit). 2) Delivered different pool than originally ordered. 3) installed pool outside agreed coordinates of the yard. 4) Promised discounts for unbelievably flawed business practices that turned into price increases as the project progressed. 5) Failed to pay the tree company for their services resulting in a lien on our house. 6) Failed to pay electrician which resulted in another lien on our house. 7) Failed to pay electrical permit which resulted in a stop work order from the city. 8) Technologically incapable of accepting credit / debit card payments. 9) 2 major pool manufacturers (Barrier Reef and Viking) eliminated all business transactions with John because of his shoddy and unethical work. I have a feeling Leisure Pools) will follow suit. 10) Attempted to coerce us into "helping" him conjure up "evidence" on a prior lawsuit against him with even more discounts. This guy, John Barrow, and his business (Precision Pools and Spa) are pathetic, and that's putting it mildly. Almost forgot, he knocked over neighbor's mailbox and our neighborhood library (book swap stand) and never replanted.

Do not recommend Precision Pools and Spa!! They installed our pool but left us with a mess. The…read moreconcrete form broke and about 5 gallons of concrete went in the pool. The owner John, abandoned our job. We were left to clean up the pool and had to hire someone else to do the electrical and plumbing work. We also paid for a spa and concrete coating which we have not gotten and can not get John to call us back. He owes us $9,000.00. Do not recommend them!!

Completely out of water here & these jack rabbits keep transferring us & ignoring us. Our water has…read morenever been safe to drink & they have neglected repairing the wells. Now that the tornado has come through they won't even respond. Currently getting water out of our neighbors pool for sanitation.

Stay Away from Passion Pools - A Costly Nightmare…read more I contracted Melvin from Passion Pools in April 2024 to build an in-ground swimming pool for $71,000. I was supposed to have a completed pool with only a $5,000 final payment remaining -- but here I am, over a year later, out $89,000 with an unfinished project and still unable to swim. Throughout the build, Melvin repeatedly asked for more money for materials and work that were clearly included in our contract. Why was I still buying materials at the end of the job? He constantly made excuses, even telling me he had to "take money from other jobs" to finish mine. That is not my responsibility -- it's completely unprofessional. He asked for advances to go to a funeral in Tennessee. Despite being fully paid for several aspects of the project, including an $8,000 retaining wall, the wall remains incomplete and is missing caps. This wall has set for 3 month unfinished and unpainted. The decking around the pool is unfinished. My pool lights do not work properly. The heat pump I was given is a used, low-BTU aftermarket unit that trips regularly. I was never told what chemicals to use or given any guidance on maintenance. The front and back yard were dug up and never restored -- I now have large areas of exposed soil that will likely cost me an additional $20-$30K to fix. Melvin worked at a painfully slow pace -- showing up only once a week for a few hours -- and frequently asked for advance payments, including once for a funeral. Meanwhile, I've paid $89,000, and my pool is still not finished. Passion Pools breached the contract by failing to deliver what was agreed upon. Very unprofessional, yelling and curing his workers out that my neighbors heard it. He even promised my neighbor he'd repair their grass, which is still a muddy mess. Unsurprisingly, he's now disappeared and moved on to the next victim. I feel as if I have been robbed. His excuse for previous bad reviews, which you can see on Yelp and other review sites, is that people want to bring a black man down. I am black and this is just business. He robbed me for his own gain. He never had intentions to finish this pool. To make matters worse, he appears to have scrubbed all prior negative Google reviews. He will likely respond to this claiming I didn't pay him or didn't pay on time -- I have all the receipts and text messages. His receipts were handwritten on black paper with no accounting system -- completely unprofessional and shady. With the pool and retaining wall unfinished, I am unburying myself out of a $100,00 nightmare. Thank you for ruining my whole experience. This was my first experience building a pool, and it's been a nightmare I wouldn't wish on anyone. Do not trust Passion Pools. I'll see him in court.

great every personable understood my goals made suggestions and. I'm known for my fabulous pool…read moreparties and poolside photoshoots