If anyone in Jefferson is looking for a good pool company, I HIGHLY recommend that you do not visit R&R pools.
After dealing with an issue that they caused 2 years ago, the owner Brent, has decided to completely ignore us and deem himself not at fault.
In June of 2020, my mom hired R&R to replace our liner in our pool. Ever since then, approximately an inch to two inches of water leaks out of our pool every single day.
Thus making it impossible to balance, due to the amount of chemicals that are leaking out.
This company refuses to return any calls, texts, or concerns that my family has over this issue.
This business took roughly $4,000, to replace the liner. This was the liner alone. This doesn't count the increased water usage due to the leak, and increased chemical costs due to the leak as well.
If you want a pool company that will talk a big game, but fail to deliver when they have caused an issue, then use them. In this economy, where the price of everything has gone up, you would think that they would be more conscious when it comes to running their business.
I fully support small businesses, but I will no longer support this one. read more