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    Metro Pools & Patios

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Metro Pools & Patios

    Landscape design

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    3 months ago

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    3 months ago

    Scott and his team are fantastic. The proof of their work shows. Easy to work with, timely, and professional.

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    4 years ago

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    7 years ago

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    White's Pools - Secondary waterfall

    White's Pools

    (11 reviews)

    Our HOA had White's Pools come out today because two of our pool skimmers haven't been functioning…read moresince 2017. Josh and Michael showed up as scheduled and worked the issue for almost two hours and were finally able to get a clogged line open. Now all four skimmers work and the return flow of the water has also improved drastically. They were both professional and informed us every step of the way. I would highly recommend them for your pool services. I have been billed yet but I am positive it will be much less than I expected when the process started.

    We contracted our pool with James white himself. During the design we asked for a 6 foot sheer…read moredissent.. at no time did Mr. White state that this would cause any kind of problems with the distance of the sheer dissent going back to the equipment. From day one we had low pressure at the sheer dissent Kevin, which is White Pools superintendent that handles the subcontractors and the pool build in the field. First thing was said we will need a bigger pump motor. Etc.. Still nothing worked after tearing apart. Our pool three times in the first year we asked if we could do maybe three sure to sense of 2 foot in size maybe that would help. We were told that one time that Mr. White was losing money on our pool and agreed to split the cost with us . At that time we were trapped between a rock and a hard place with non working water features, which was our main focus of our pool...., We agreed to split the cost for the 3 - 2 foot shear dissents . After they were installed, they work correctly for about a month or two we started having water flow problems again at this point in time I am confused and not being a pool builder. I'm thinking it's something more maybe a plumbing problem or something or who knows. At that point in time was when Kevin and Mr. White stopped responding to our phone calls and text messages I left several messages at the office with no response! . We were told there's nothing else that he could do about the situation. We started having to add water at least every three days to our pool. I was concerned that something was leaking. Tried to reach out to Kevin and Mr. White no response. we use Pinnacle Pool Services for our service. He noted that the pool shouldn't have to have water added that many days in a week if there was a possible leak on the system . He also noted of the plumbing pipes were labeled where the pumps served and that there was no filtration system or independent shut off valves for each sheer dissent. Again, I reached out to James and his company with no response. At this point in time I have nowhere to go, and no one to turn to. So I had to reach out to other pool contractors for a possible solution. Three companies came out, and all three said that the sheer descent was installed incorrectly. Plumbing was not done correctly. Again, there was no way to isolate it and all the plumbing was inside the stone wall. So each time you had to do any work to even one sheer dissent, you would have to rip the whole wall out. I once again reached out to James White with a picture of his sheer dissent and told him that I had three pool contractor said it was plumbed wrong. Mr. White text me back and said it was done correctly. At that time I had no constant pressure to all three water features. I hired a third-party pool contractor to make the corrections. There were leaks on all three water features inside the wall . After $8700 plus dollars later I finally have three sheer dissent that are independent of each other and properly filtered and plan independently of each other with their own shut off valves. All I can state is Mr. White will not stand behind his work, and will not respond to his warranty work so once the pools done, he's done, if you don't know how to correctly install a water feature in a stone wall after this many years in business, you don't need to be in business!

    Metro Pools & Patios - patiocoverings - Updated May 2026

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