1. Sod Sales Direct

1. Sod Sales Direct

0

Lilburn, GA

Sod Sales Direct

4.2 (5 reviews)
Closed • 8:00 am - 6:00 pm

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Insect management - trees

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Top Notch Design

Top Notch Design

1.5
(2 reviews)

*BEWARE* This man is a scammer and psycho. The WORST experience I've ever had in my entire life…read moreworking with Eduardo Morales or Algarin. Overpromised. Underdelivered. Get everything in writing if you make the mistake of hiring this person. I hire people all the time and unfortunately got too relaxed on this one. He agreed to install a gravel lot, pine straw in the back yard as well as cleanup. $1560. All verbal. BIG MISTAKE. The gravel is less than an inch thick!! Edges are messy and not secured. Pine straw is so thin. He didn't remove any weeds prior to laying down the straw. He even hit my neighbors fence. He didn't start the job until midday, only brought one person to help him and finished around 8pm when I was away from the job site. He blew up my phone demanding payment that night for a job I hadn't even seen! I offered to send him payment for the materials ( gravel, straw,etc.) until I could see the finished work in daylight. He wouldn't accept it or send me any proof of what was purchased. He sent me a shopping cart screenshot instead of receipts. Come on! I'm so happy I waited until the next morning before paying. It was a terrible job! I will literally have to pay someone else to re-do the entire job. I offered too pay him $500 , what I believed was a fair price for poor job and materials. He didn't even try to be rational. He started threatening me. Saying he would put a lien on my house, threatening to harass my tenants, threatened to harass my fiancés employer...etc. He came back to my home to make a scene. Yelling, trying to insult us, saying all type of crazy racial things. A real psycho. We ended up having to get police involved to settle it. He accepted $700 for the completion of the work and left. I hope I never have to see him again. Will likely get a restraining order to be sure.

Eduardo did in fact do a great job installing new sod however, he did not follow through with his…read morework. He completed my front yard and promised to come back to service the back but cancelled our appointment several times and ultimately stopped responding. It's unfortunate bc I was hoping to have a lasting business relationship with Eduardo and his team. I'll have to shop around again for someone to complete the job.

Covers and All

Covers and All

1.6
(407 reviews)

I tried to order a simple grill cover on June 20, for a 36" grill from a large company. Covers &…read moreAll offered similar quality for a lower price than the brand-name option. Delivery was scheduled for July 3. They didn't start production till July 2 (twelve days after placing the order), according to their updates. New delivery date was July 9. When it didn't arrive, I inquired and learned it was still 4 days away from shipping, and another 7 days after that. All total, it would take 4 weeks to receive a simple, standard-size cover. I attempted to cancel and get a refund. They refused. When I insisted, they said I could cancel and they'd refund 40% of my order. In other words, extremely slow service, indifferent customer support people (who are not US-based, if that matters to you), and they wanted 60% of the purchase price to cancel the order. This is insane. Please consider other vendors. I decided to pony up for the brand-name cover. It will arrive in 3 days. Covers & All have a nice website that implies trustworthiness and professionalism. It is a shiny coat of paint on a lemon.

I placed a custom order for two couch cushions May 30th. Original ship date was June 22nd, then…read morerevised to June 29th. Now (July 16th) website says "In production", delivery date still says June 29th. I called today. Was told there has been a problem sourcing materials but it will ship Monday (today is Thursday). It felt like a brush off. BTW, company is not in US, Canada, UK... whichever website you use. They are based in India but choose to hide this fact. For what that's worth. Lots of negative reviews with similar problems online (including complaints about being blocked from reviewing on website or negative reviews being removed from website). I wish I had done my homework. This is essentially a scam. Please beware.

Exterior Design + Decks

Exterior Design + Decks

2.8
(5 reviews)

Avoid these guys. They built us a new deck 8 years ago that was supposed to last 20-30 years with…read moreregular staining but even with regular sanding + staining, the "pressure treated" boards started rotting and splitting after the 7th year. As per the invoice, we got 2" x 6" deck boards but we measure them and they are only 5" wide! We were told these are kiln dried vs. pressure treated (what you get from Home Depot/Lowe's) so now, we cannot find the same size anymore. Richard (the same guy who did the deck) came to assess and said it's the wood seller's fault and not his. Then he told us they were out of business but my wife found the warranty sticker on one of the boards and saw that they were not . Then Richard "offered to open a warranty case with them" (Cox Industries) that required us to submit rotten samples to him (which we did) but this dragged on for months and at the end, he sent us this: Dear Richard,  Viance has completed the chemical analysis of the treated lumber that you submitted for warranty.  I am sorry to inform you that the treated wood does not meet the terms and conditions of the EcoLife Warranty.  Explanation of the warranty denial is below. The wood samples sent showed that they did not meet the required treatment for penetration or retention (pcf) for the EcoLife treatment.  Proper pcf is rigorously tested by the American Wood Protection Association (AWPA).  The AWPA standards are set forth under for the U-1 Use System for pressure treated products. This is itemized in the EcoLife warranty, under "What the Warranty Does Not Cover" as line item #8, improperly treated material. Also during our analysis we found that the 2x6 material did not meet the standard nominal dimensions manufactured by wood saw mills under the standard set forth by the Southern Yellow Pine Inspection Bureau (SPIB). The 2x6 samples had been re-milled after treatment.  Viance prohibits this action because it will take away valuable treatment at the surface of the wood.  Furthermore, this process exposes juvenile heart wood unnecessarily to rot and decay. This is numerated as item #5 in the EcoLife Warranty, under "What the Warranty Does Not Cover". We dutifully had the deck cleaned and stained right after installation, a year after and every 2 years after that - Richard even acknowledged it when he came to inspect our deck. At the end of the day, he told us he no longer uses the wood anymore and build only composite decks and that he can give us a discount if we were to tear out the entire deck and replace it with composite with his company. The original deck cost $12k so I would assume a composite one would cost about $24k ... no way we have that kind of money lying around and even if we did, we would not hire him to do the job. He told us if we regularly maintained our wood deck, we can get 20-30 years of life out of it ... barely lasted 7.

I HIGHLY Recommend Exterior Designs + Decks…read more After going through the thoughts of what to do with our unusable deck, as it receives 100% sunshine and is too hot to enjoy, we were leaning towards an awning. That opened a huge can of worms. After realizing the true cost for a quality awning, this led me to calling contractors to add a porch to our existing, 2-YO deck. I received 5 quotes, some so high I'm still shaking my head to this day at their absurd quotes of over $25K to enclose 216 SF'! The owner, Rich Thomas, came to the house and while chatting with me, drew-out what I was thinking on paper, very quickly and professionally. I was floored how talented he was. His quote so reasonable, I hired Rich on the spot. The crew he sent out, from start to finish, was outstanding. His guys hand drilled each hole to install the 80+ decorative metal tubes for the railing. The tongue and groove ceiling, WOW, what a nice touch and again, the price, extremely reasonable. Below is my final eMail to Rich. I HIGHLY recommend you call them for your home upgrade needs before you sign a contract with another contractor. I've been meaning to write to give you a heads-up; I'm very impressed with the crew that you sent over; from Val down. Your guys are outstanding, hard workers and craftsman. I do mean craftsman. It's nice to see people who care about their work, get the job right the first time, which reflects in the products they create. I also want to give a kudos to Bob's guys. They too impressed me. In both counts, that's something as I do not impress easily.

Sod Sales Direct - landscaping - Updated July 2026

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