We were in the area and stopped off for lunch. The service is impeccable and so friendly which is…read more the main reason for the score. We have a 6 week old baby and it's so nice when staff are understanding of the difficulties faced at times with a newborn. The staff seated us next the fire so that we were warm and away from drafts. The food is wholesome but doesn't really rock the tastebuds. My starter of breaded Brie was done well and Hubby's lentil soup was piping hot (a must for soup!). Both were palatable and enjoyable. I opted for lasagne which was served with salad and chips. It almost reminded me of a school lunch in that it was comforting. Hubby's burger was well seasoned and quite tasty! Dessert was homemade profiteroles in chocolate sauce. It was tasty but didn't rock the tastebuds. It's a little out the way from Glasgow as it's just outside of Kilwinning. However there's a good sized car park and the staff are simply lovely. Great value for money in that we both had 3 courses and a few non alcoholic drinks for the grand total of £25. All in all we were happy with the meal and the staff made it even better.

Excellent food at a very reasonable price. Good service and pick the conservatory when dinning as…read moreit over looks the river, peaceful and relaxing outlook.

Fan bar. Great banter. Staff awesome. All latest sports plus monthly live actaread more

I attended a party for my nephew's Christening in the West Park Hotel which was held in the…read morefunction room. Generally, it was a very nice place, roomy with a modern decor. Drinks were reasonably priced and the hotel provided a buffet. However, the service could have been better. Quite often, I went to the bar for a drink only to find it deserted. One time this happened only for me to walk into the foyer to see the barmaid chatting away to her co workers. This was slightly annoying as we were told we could not buy a drink from the restaurant and bring it through to the function room.

I have to agree with the previous reviewer on this one. Although the West Park is stylish and…read morereasonably priced, I was not impressed with the service the time I visited. Based in a rather awkward spot on the boulevard leading into Hardgate, it is a shame this is the case as it is a much nicer hotel than others in the area.

Got here at 1350 and was checked in within 5 minutes. 2nd floor room. The room is clean and…read morespacious and the hotel location is on the outskirts of the town area. There are grocery stores less than .5 miles from here. They have an on-site restaurant that serves all 3 meals. There is a heater in the room but no air conditioning. They do have an auscultating fan. This is the start of our West Highland Way trip.

The Premier Inn is located little bit outside of the town centre of Milngavie with Beefeater Pub…read morebeneath, another pub is only a minute away. Hotel personnel is friendly and helpful, our car could be stored on the parking place of the hotel for free (donation if possible) during our hike on the West Highland Way. The Breakfast was very good, the service was also fine.

I have known the Pond for some years, and it's had many owners, some of them large groups. It's now…read moreindependently owned, and marketed through Best Western. I stayed there last night. Rooms look to have been recently modernised and are clean and orderly with flat screen TV's. Staff are efficient and helpful. I entertained two local friends for dinner, - they hadn't been in for a while and were really very pleasantly surprised by the quality of the dinner we had. In particular, the Rump of Lamb was well executed. A nice Australian Shiraz helped it down. A good nights sleep but it would probably be better to ask for a room on the opposite side to the main road. Breakfast was a bit disappointing - as is usully the case with hot buffets, you get some items hot and some cold ! The scrambled egg was a gelatinous mass. If you wanted a fried one you had to wait. Coffee was also pretty lousy to my taste, and those pats of butter wrapped in a 'parcel', surely it wouldn't cost extra to have the 'pull off top' type . I have given four stars, but probably 3 and a half is nearer the mark because of the poor breakfast.

Very good hotel to stay at in a good place with quite a bit of scenario has a great atmosphere all…read morearound with the staff being dead friendly and greeting like Calum and kerry, Good food all around and clean rooms.

It is in a beautiful location. The scenery stunning to say the least. The signage very poor…read moreespecially for someone who has never been there before - a weary traveller from Ayrshire. The entrance very confusing. The restaurant was lovely but some staff more attentive than others. We asked for the bill twice before having to go up ourselves. The portion size was out of proportion e.g. my husband had loads of hummus left because he only received a few crackers. The leisure facilities had no staff there - you were left to your own devices to find out how everything worked. The lockers were complicated - again signage very poor. Nothing flowed properly. Quite disappointing really. We got this as a gift - not sure if I'd go out of my way to return.

I had a lovely one night stay over the weekend that was a birthday gift for my partner. We had the…read moredeluxe bed and breakfast stay with dinner included in the cost (worth £150). Service upon arrival was fantastic and and were quickly checked in and given directions to our room (thank goodness!) The room was spacious and had its own sauna which was super cool. Each room had a balcony and the shower/sinks had an interesting layout without a door, but somehow fitted well with the design of the room. It was quite rustic in terms of design and I've rated one less star because the room was dusty (I pulled up the blind and heaps of dust fell on me) and the walls appear to be paper thin (10pm and I could hear conversations through the wall and children carrying on in the hallway). The views from the room look directly over the lake and mountains in the background which was utterly breathtaking. So onto food. We were seated by the window with great views of the lake again. Service was prompt and friendly which was lovely. For starters: bread with oil and balsamic, and scallops with black pudding. Both pretty good and the scallops were cooked well. Mains: beef burger and the rib eye cooked rare. Again, both good, not amazing though. Dessert was the peanut butter parfait which was clumsily plated but tasted good. Overall it was... good. There was really nothing that stood out or wowed me though. Breakfast the following day was good, we had the classic Scottish breakfast which was hot and tasted good, but again nothing remarkable. Overall a lovely stay due to the views of the lake. It was generally peaceful and relaxing and a really great gift idea.

I had never even heard of Gleneagles until our friends mentioned they lived just five minutes…read moreaway--who knew this hidden gem was right under our noses! Walking in, I was instantly in awe of the beautiful golf course and the lineup of Bentleys and Rolls Royces casually parked out front. Talk about arriving in style! And the cherry on top? A friendly Scottish staff in full kilt attire, greeting everyone at the entrance--I felt like I'd stepped into a movie. We wandered around the hotel, soaking it all in, and couldn't resist staying for dinner. Such a fun and fancy experience!

First class hotel, way too expensive. I felt out of touch staying here. I was surrounded by…read moreextremely rich people and outrageous prices. For 30 minutes of Archery, I had to pay 500 dollars! Buying a bow, arrows, and target is less expensive than that!!! I made my money's worth, as I made the record for the week, but still, $500 is way too much. Besides that, beautiful rooms, scenery, and food. My favorite part was the breakfast buffet. I had the best smoked salmon I've ever had. I would recommend you only come if you're willing to blow a few thousand dollars.

A very nice place to stay that is warm and cozy. Reminds you of your home and the people are…read moreextremely friendly and helpful! Our family was really welcome and we enjoyed ourselves. Great food Great accommodation Great people Can't wait to return

This was the setting for my sisters 50th birthday meal, and what a great setting it was…read more We arrived a little early to deck out the table and area with a couple of balloons and banner, the staff couldn't have been more helpful allowing us to sort it all out before the guest of honour arrived. This done we waited on the rest of the party in the residents lounge, where there were plenty of comfy seats and tables in the conservatory with a well stocked bar (a plethora of whiskeys on offer as befits a bar not far from the ferry terminal over to Islay and Jura) just off it with craft beers etc. On the arrival of the rest of the party while we sorted out drinks in the lounge the waitress dished out menus and after a suitable time perusing, took the order for the meal, allowing us a little time to catch up before informing us that the starters were ready and allowing us to decant to the table in the other end of the conservatory. Bright and spacious surroundings in the restaurant and comfortable seating make this a pleasant place to be. The food was superb starters consisted of scallops which were seared to perfection on black pudding, pulled pork on a black pudding with a poached egg on top and all cooked perfectly. Mains were Fish and chips with a healthy bit of fish and chunky cut chips, rump frites again a perfectly seared and not insubstantial lump of rump and skinny fries, mac and cheese with the option of spicy sausage through it, creamy and delicious, rib eye steak again juicy, beautifully prepared and with sides of mushrooms and vine tomatoes. Deserts were rather good as well, all in all a fantastic unrushed night and great company in clean, comfortable surroundings.

The room was terrible. The window only cracked about three inches. On any other day, this might…read morenot have been an issue, but the week I was there was exceptionally hot (78 degrees F) which made a room without air conditioning very warm. Since we could not open the window....it was like being stuffed in a box. We asked for a fan at the desk three times without word or results. Finally, at 10 pm, my husband went down to the desk to ask that they do something or we were going out to the car to sleep. Other people had their window open (you could see if from the outside), but ours had a child-proof metal guide that blocked it. The wallpaper was peeling all over and the carpet had holes. I would not recommend or stay here again.

Stayed here on a couple of previous occassions because of the proximity to the airport. Booked…read morethrough Booking.com. Check-in went ok. Big disappointment that the main restaurant was shut as previously the meals me had experienced there were good. We had to eat in the Bar with a very limited menu. Not great. The room (1st Floor) was ok - nothing special but looked as though it had recently been upgraded. Unfortunately, our neighbours were not early bedders and didn't understand how to be quiet. By their accents, they were regular drinkers. Had to go to reception at 0330hrs to request a member of staff to attend to the neighbours - and on arrival at Receptgion, a fight was just startin g, I guess this was not part of the Hotels' Entertainment Programme! A bottle of Buckfast was in evidence so make uo your own mind as to the age profile. Allegedly some of the locals hire a room and divvie up the cost then have a party! So the taxi driver told us. So, beware!!!

The nicest hotel we stayed at during our weeklong tour of Scotland. The staff are incredible, they…read moremake a superlative effort to make you feel welcome and taken care of. The building is stunning, the setting is spectacular (take a walk across the dam), the rooms beautifully appointed, the meals 2nd to none. I recommend this hotel without reservations... Oh, almost forgot the bar is huge with an incredible view of the loch. Have a drink up there!

Great location and ambiance. Service top notch. Walk around the lake to pitlockey cute town have a…read morebeer at the old mill.