Excellent service, they gave us several options, a very competitive price, installers did a good…read morejob, we did new carpet in 2 large rooms, highly recommended, 5 stars !

The designer we worked with was knowledgeable and friendly, however, we received a bathroom cabinet…read morethat was poorly constructed and all the drawers faces and rails were out of alignment. When I called the office, they said it was poor installation by my contractor. I paid $7000 for particle board cabinets, which made realigning the drawers very difficult. The only solution that was offered by Belmont was to pull the cabinet out and wait for a replacement (6 weeks delay). No one from All Floors and More or Belmont, was willing to assist us by coming to see the cabinet, make the necessary repairs, or stand by us, their customer. They assumed the customer was wrong. Next, it took 5 months for the hardware to arrive, which was way too late. When I was notified it had finally arrived, I asked to return it, and they told me I had to return hardware with 60 days of the order ( which was 3 months before the hardware arrived). These people just want your money and do not stand behind their products if there is a problem.

Pre finished yellow oak floor purchased and installed through Shoomadoggie very very happy with the…read morework. During demo they found water damage and help me find a contractor to fix it. Couldn't be happier

Owner is nice Tho I was put in an uncomfortable situation…read morewith the owner and the worker when called about the carpet on my stairs The carpet was moved around but still looks poor and it's upsetting to see everyday

My husband and I visited the Emerald showroom while shopping for new flooring. We found Alexander…read moreprofessional, helpful, responsive, knowledgeable, and friendly. He had a nice selection of high quality, but reasonably priced, flooring covering options and helped us identify the LVP flooring we were trying to match in our new house. Due to construction delays, we put the selection of new flooring on hold. A few weeks later my contactor removed some of the existing LVP floor to do foundation work. When my contractor was then unable to reinstall the floor, we panicked since it was critical for the next stage of our remodel. I immediately reached out to Alexander at Emerald Installation. He was AMAZING! Alexander came over that same afternoon and reinstalled the flooring. It was beautiful, and just in time for the next stage of construction. We don't know what we would have done without his help and expertise. I can't recommend Emerald Installation & Floors enough! They truly save the day for us!!!!!

Beware risk of unpaid subcontractors: I hired Emerald Installation in summer 2024 to manage some…read moreupdates throughout my home. I was happy with the work performed, however, a subcontractor whose work represented $10K of the project fees was not paid more than six months later, and Emerald was unresponsive to my requests for lien releases to all the vendors on my project.

Here is a 'shout out' for JOSH WOOD, a Great Floors (GF) Rep in Silverdale!…read moreA while back, I went into Great Floors in Silverdale as a first-time buyer of flooring, and the Rep who initially helped me was ED MURILLO. We discussed the cost of the flooring of which I was interested in purchasing, and I told him I might just purchase the flooring and have someone else do the install. I asked him if they would give a discount to the outside installer for the flooring. He said yes if he was eligible. Then later, after thinking about it, I asked if he would give ME the same discount if I had GF to do the install. I was appalled at his response. He had an immediate personality change and raised his voice to me and very rudely said 'NO!', that the company had to pay HIM, they had to keep the lights on, and yadeyadeyada and so on. I felt his behavior was totally inexcusable, and I felt belittled as I sat there speechless. It made no sense to me that they could give the outside installer a discount but not the customer who would have had the company to do the installation. In either event, if it was okay to give the outside installer the discount, but yet not work with me for the same discount and get GF business. He would still need to be paid and they would still need to have the lights on. A few days later, I went back to GF to return a wood sample board. As I walked in, Ed was not present, but GF Rep, JOSH WOOD, was there to kindly and politely help me. A HUGE difference in night and day with salesmanship! I told him I was just returning the sample to ED, and that I had decided to go elsewhere to purchase my flooring. He asked me if there was anything he could do to change my mind. I told him of my personal experience with Ed and that I was not happy. He asked me to sit down and see what he could do to keep my business. JOSH gave me an incredible discount on my purchase because of my bad experience with ED 'to keep my business'. He even took the time with me to discuss the different qualities of flooring of which Ed didn't seem interested in doing without my asking. JOSH offered his personal opinion on flooring selections that would work well with my carpet color. I made my purchase with JOSH and was extremely happy with my dealings with him. I just wish I had read the GF reviews BEFORE my first trip there as at the time, there were all sorts of outstanding reviews about JOSH WOOD! He would have been my pick in the first place. Without Josh earning my business, I would have taken my business elsewhere. And guess what! I am now ready to make another flooring purchase, and it will definitely be with JOSH WOOD just because of his good manners and professional salesmanship. GF is very fortunate to have him as an employee!

Can't say enough about Great Floors; Josh worked with us to find the right floors at a price we…read morewere happy with. The installation team they sent over was fantastic, and they handled some surprises we found in our house with no problems or hassles. Kudos also to Daniel at DND Flooring LLC for a great job installing, including replacing tile on the fireplace that wasn't as attached as we thought. We will definitely be using them again as we continue to fix our house.

Recarpeted our entire townhouse and did an amazing job. They were quick to come give us a quote,…read morequick to do the work, and they did a fantastic job. The place looked incredible. Can't recommend them enough! They were so easy to work with and efficient.

Johnny was amazingly responsive and helpful at every step. He and his crew worked at lightning…read morespeed, even though it was a challenging older home with lots of quirks. Johnny provided problem solving and guidance that made everything turn out great. One of the friendliest, most professional contractors I've ever worked with!

Found the exact same carpet I wanted for over $10 a square yard cheaper than another store I had…read morevisited. Pad cheaper by a few bucks more as well. They are easy to work with and I highly recommend them. I dealt with Dan and he seemed like an old friend. Just easy. Process easy and I feel like I got a fair deal. Wanted quality carpet and install. Got it! Not installed yet but I will try to remember to post pics.

From the moment I walked in and met Dan, I knew this company was going to help complete my flooring…read moreproject and they did an outstanding job. They had exactly what I wanted on hand and got to work without any delays. Dan, Nate and Ricardo were awesome. I love the new carpet. Thank you!

We were very pleased with the sanding and finishing done by Kitsap Wood Flooring. The work was…read morehigh quality, the communication was the best we've ever had from a contractor, and Jason and Austin worked to make sure everything was completed on time. In addition, Jason was a great problem solver and persevered to fix a prior problem. We were impressed!

Jason and his crew from Kitsap Wood Flooring just finished a great job for us. Our 40-year-old…read morefloors were in dire need of TLC. KWF gave us a reasonable quote, told us exactly what the process would look like and when, and then followed through. Our 400+sf job took them just 2 1/2 days. The workers were courteous and professional, and took pains to clean up after themselves. We couldn't be more pleased.

Manipulative contractor who will over charge you for materials. He is dishonest, and horrible…read more There are better people out there who are honest and will not try to manipulate you.

Island Floors just finished a project for us and all I can say is - perfection! Howie and his team…read morewere super professional, had creative solutions and were all around pleasant to deal with... we'll definitely be using them again.