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    Strack & Van Til

    3.5 (33 reviews)
    ModerateGrocery
    Open 6:00 am - 12:00 AM (Next day)
    Updated 2 months ago

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    The mold I found in the Mac and cheese package...glad I checked it!!!
    A. S.

    I used to love Stracks and while I do love the addition and the bakery there is one HUGE problem I have with them...this is the fifth time I have gotten home, went to eat something I bought and realized it expired over a week ago...I have gotten crazy about checking their expiration dates!! Then today I slid a Mac and Cheese out of the box to see if it was ok and I find a huge chunk of mold on it!! I have a picture...this is unacceptable...they added so much food to the store that they are very bad on keeping up with the expired products...it's convenient to shop there so that's why I go but from now on I keep my receipts!

    It's a great market to shop

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    2 years ago

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    6 years ago

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    7 years ago

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    3 years ago

    Horrible Christmas dinner, tasted like pure salt, no flavor to gravy, green bean casserole or stuffing. It was not eaten at all, pure awful.

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    6 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    I love Stracks it's a great store with quality items and awesome customer service wish they had these in NC.

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    12 years ago

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    12 years ago

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    13 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    9 years ago

    Use to shop here but they got rid of the self check out and now they are extremely slow.

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    8 years ago

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    7 years ago

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    17 years ago

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    14 years ago

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    10 years ago

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    6 years ago

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    8 years ago

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    Michael T.

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    11 years ago

    Lovely family owned store. The bakery donuts are soooooo good. Only down side is they are not open on Sunday, but have to respect that.

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    8 years ago

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    Michael T.

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    13 years ago

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    14 years ago

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    12 years ago

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    10 years ago

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    13 years ago

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    12 years ago

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    14 years ago

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    Ask the Community - Strack & Van Til

    Can I get turkey dinner to go at deli?

    They had a premade chicken dinner with snap beans and mashed potatoes last week. They aim to please so I'm sure if you ask them, they may have some of it available if not all. It would be a nice touch for those of you who don't have time, can't… Read more

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    Review Highlights - Strack & Van Til

    I've been shopping at Stracks for some time now and I think it's one of the best store's I've ever shopped.

    Mentioned in 4 reviews

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    Excellent clean store! My favorite dept is where I purchase…read more my Green Monster Smoothie Excellent drink well made staff is so nice and efficient. I'm regular there get my smoothie!!!

    Subject: Formal Complaint Regarding Service, Product Quality, and Manager Conduct…read more I am submitting this complaint to document a deeply disappointing and frustrating experience at your store that warrants immediate review by leadership. I have been a loyal Whole Foods customer for years, regularly purchasing flowers and groceries, which makes this situation especially upsetting. I recently purchased flowers for my mother, only to have them wither the very next day. My mother was upset, and I contacted the store to resolve the issue. When I spoke with a manager named Mia (possibly spelled Mya), I was told to "bring pictures of the flowers." I found this request insulting and unnecessary -- particularly because she was the one who rang up my purchase and because I have built a consistent, professional rapport with her as a regular customer. Being asked to "prove" the issue felt dismissive and accusatory, as if my integrity were in question. When I returned to the store for a replacement, I was told that I had not been charged for the flowers in the first place -- an error made by the store. Manager Josh then stated that "associates make mistakes all the time." While I understand that mistakes happen, what concerned me was the lack of accountability and the complete absence of any meaningful customer consideration. Despite the inconvenience, the poor product quality, and the disrespectful interaction I experienced, I was not offered a discount, an even exchange, or any gesture of goodwill. To make matters worse, during this visit I purchased additional flowers and an orchid at full price. Even then, no one made any effort to acknowledge the situation beyond repeated apologies. Apologies without action do not resolve the issue, nor do they demonstrate that my loyalty or business is valued. A customer who has been inconvenienced, insulted, and sold a defective product deserves more than empty apologies. Respect is shown through action -- whether that is a discount, a replacement without interrogation, or a simple gesture that acknowledges the customer's experience. As the saying goes, "People don't care unless they know you care." At this point, I did not feel cared for, valued, or respected. In the movie Jerry Maguire, the famous line "Show me the money" became iconic because it represented proof, not promises. I am asking Whole Foods to show me -- through action, not words -- that my business matters. If this is not something your store can demonstrate, then I will take my loyalty elsewhere and make my concerns known. I am requesting a formal review of this incident, including the conduct of the managers involved, and an appropriate resolution that reflects the seriousness of this experience.

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    Strack & Van Til - grocery - Updated June 2026

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