I bought a bunch of bananas from Walmart in Hammond Indiana. When I got home my grandson asked for a banana. When he opened it he sai d it was hard. He could not break it. It bent back and forth just like taffy or rubber. And it will not break. This was the last straw. I have nothing complaining about other things that have happened to me with Walmart brands. read more

WHO CALLS POLICE ON CUSTOMER MAKING RETURN. THIS WALMART IS WHO!!!! WISH I COULD GIVE NEGATIVE 10 STARS!!!!! Worst Walmart experience ever. Worst Store experience ever. Was returning a Television Purchased online & Pick up at store. Television stopped working after 1 week. Initially was told by Anti Custom Service cashier they to not accept returns on electronics Purchased at another store. Asked to speak to Manager Team Lead shows up & repeats what was stated. I asked to see return policy he told me to google it. After I seen he was not Management I asked again for Manager. After 20 minutes of waiting he returned with Manager & Police. Who calls Police on Customer returning Television with no incident? At end She gave me credit in form of store gift card instead of crediting back my Credit Card. In the end I spent all but $1.48 at store. Card # 6332 7437 6820. Best part of whole was Nice Lady at door coming & going she was terrific greater. read more

Curbside pickup takes freaking forever, I only order one small thing. Been here for a f$!cking hour!!!!

DO NOT ORDER CUSTOMIZED CAKE Firstly, when I got here to make my own order for my graduates cake, the women before me was dealing with the bakery not being able to find her order she placed two wks prior for a wedding cake. I should have taken that as my warning ‍ However, I proceeded to placed my order for a 2 tier graduation theme cake anyways (1st pic below). Thinking about past orders I had no problems when ordering sheet cakes from here. Also that I was placing is 5days before the party. Seems like plenty of time. It's a fairly simple cake. I asked the employee taking my order if I can replace the black to green and said yes. I ordered for one tier chocolate and the other strawberry. I had planned to put faux succulents on the cake afterwards for the graduation garden theme. The lady who took my order took the # of the cake down and my info. Told me to make a deposit or pay the cake and bring the receipt back so she can take a pic of the receipt as proof I paid for the cake already. I paid in full and brought the receipt back and another employee took a pic of the receipt. The big day comes and I sent my husband to pick up the cake. I didn't think to give him the receipt because they had taken a picture. That was not the case. In the middle of setting up for the party running around, I had to send him a picture of the receipt because they had none on file . Thank God I saved the receipt. Seem like someone may be using my receipt for a cash back app or something because no one could find it on "file"! So he gets home and we open the cake and it WAS NOT the cake we ordered (2nd picture). They gave me what looked like a kindergartner graduation cake! Sure it was cute but it was not what I ordered nor suited for my highschool graduate. There was no time to get another cake either so we stuck with it. When we got to cutting in it though it was yellow icing and pink icing inside. NOT FILLING... ICING, and still wrong. When we cut into it the cake fell apart to crumbles but still edible. Let's just say I WILL NEVER BE ORDERING CAKE FROM HERE AGAIN. Please don't waste your money/time here. read more

CUSTOMER SERVICE - I live in Chicago, IL and made a 30 minute drive to Highland, IN to get gas to avoid the city tax charge. I like coming to Highland as there are many stores, restaurants, gas stations, etc. on Indianapolis Blvd. I have been to this Walmart a few times in the past just to get a few items as I usually order my groceries online using Peapod but unfortunately, they are no longer in business in the Midwest area so I came here to grocery shop on Monday, March 9, 2020 around 11 a.m. which is an off-peak time. This is a Super Walmart so they have a huge selection of grocery items to choose from, I'll give them that. My cupboard was bare so I had alot of groceries to get. When it was time to check out, I saw that there were only about 4 lanes that were open and all the lanes had long lines. I left the line and went to customer service asking if they could open up another line. The sales associate said "this is all the people we got". Since I found this to be an unacceptable answer, I asked to speak to a manager. She pointed to self check out and told me to look for a person with a yellow smock on. I go all the way over there, no person with a yellow smock was there. I go back to customer service, let the same associate know and ask her to call a manager. I waited and waited and no manager ever came. However, when I went back to wait in line I later see two women with yellow smocks by the bathroom area just hanging, talking with one another instead of managing the store. By the time I got to the front of the line 25 long minutes later, a young man cashier was friendly and started ringing up my groceries. An elderly lady behind me was just as frustrated as me because she only had a few items and had to wait a long time as well to be checked out. When the cashier got to the end of my groceries he told me he had to get a manager to ring up my alcohol because he was underage. I knew then that this was going to be a problem. He called for a manager, no one ever came. He had to leave his station to go and find someone and was gone for a little while. The woman behind me told me how ridiculous this was and I agreed. The woman in line behind her expressed that she used to work at this Walmart but left due to the mistreatment that she received. That told me alot. Finally, a manager named ALLISA (sp?) came over. She asked me "how are you doing?" and I told her "I've been better. These lines are way too long, we've been standing in these lines for a long time. I called for a manager and no one ever came. She told me "there is nothing that can be done if employees call off. I stated that "there is something you can do, you can hire more people". I didn't get that full statement out before she totally turned around and had her back to me while I was speaking which is totally disrespectful. She started talking to the cashier. I said to her "I'm speaking to you and turn your back at me and you're a manager, that is rude!". She was like "I hear you" and kept her back turned. I asked for her name and she nonchalantly told me. She didn't seem to care about my issue, finally turned back around, wished me a good day and walked off. I have attached my receipt which shows I spent $285 at this grocery store. That's alot of money to be given many levels of disrespect and horrible customer service. This needs to be addressed. Word of mouth goes a long way and my words concerning this establishment currently are not positive. I also noticed on my receipt that there has not been a store manager hired for this store as it says: TBD which stands for "to be determined" I hope Corporate gets this review and can address this. Good paying customers deserve to be treated as such, much less just a regular human being. Side Note: Pharmacy experience at this store is stellar. Staff was helpful and friendly on the phone and in person when I had an important prescription to fill that most stores didn't have after coming from the emergency room at the hospital. I picked up the prescription on 12/4/2019. read more

Walmart Supercenter - Front of my store receipt. Notice that there is no store manager listed which may be a good part of the problem. - Grocery Near Me - Hammond, Indiana

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Got new tire installed here Friday Jan 7 I've had to put air in it all weekend wth... apparently it hasn't been installed correctly Been trying to call them since I got home Friday no answer... So returned bright and early Monday Let's see how thisturns out 1st off both Google and the damn door reflect opening at 7 AM I've been here since 657am only to find out they don't open until 8 now apparently wtf read more

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Pick up service is the worst. Good luck. Employees are not friendly. Try calling number listed pick up area - no answer. Try talking to supervisor you're on hold for 15 min. Or there Isn't one available. How is that ok? Placed an order and after an hour of window time I cancelled it. Will not go back. They really need it together. I rather pay more and get exceptional service elsewhere! If there were a 0 Rating for pick up, they'd get it. Disgusted. read more

This Walmart suuuuucks. There are no employees, and trying to find someone to open a locked case is like trying to find a needle in a haystack. Stay away. read more

I went to the pharmacy to purchase medicine from behind the counter. In the middle of my transaction, a pharmacist or pharmacy tech (he had on a blue uniform jacket) came over and told the pharmacy technician who had began the process of ringing up my medicine that he needed the register for a customer in the drive-thru. He then proceeded to begin ringing up his customer even though I was standing there. No one ever said anything to me. It was as though I wasn't as important as the other customer. They were extremely rude. I will not return because of the unprofessional behavior by the Walmart pharmacy staff towards me. read more

This is one of the worst Walmart's I've ever used. The store is always a mess the associates are rude and don't even bother with delivery from Walmart plus. They have never gotten the order right. Missing half the stuff you order or incorrect items. Unfortunately I have no choice to use it while I am in town as I don't have access to a car read more

I had cut back on using this store due to horrible customer service.... then yesterday i went to pick up some groceries & supplies... the were 0 cashiers working... ZERO!!!! .... not everyone can use the self checkouts. This was the last straw. This ableist store needs to be shut down!! Target will get all my business from now on read more

We went to this Walmart today worst experience ever. They lied and told me they had the particular tire in stock and they did not and they did not honor the road hazard I paid for. Never again read more

Nice store very clean and very great customer service. I would recommend this Walmart to all. read more

Walmart Supercenter - Grocery Near Me - Hammond, Indiana

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I love this Walmart. Clean organized and always stocked. This is a real review and genuinely enjoy this store.

A couple months ago I went to Walmart with my two friends. We all ended up using the same checkout because there was only about 7 open for the 50 people in line. My friends checked out and got their receipts. I checked out and the machine was out of receipt paper so I retried the print then walked away without a receipt. We were all stopped at the exit and I was asked for a receipt I explained there was no paper and they would not let me leave the building without it. I then was told to "go ask that man" The man told me he did not know how to do that but I can ask these two managers that were standing behind us. They were both in a conversation that was clearly not work related (which is fine but they brushed me off on someone else to finish this said convo) Manager 1 said "we can't even reprint receipts" Manager 2 said "Hey you" to a passing employee and demand the women to go check my receipt at customer service and then walk me to the door to clear me. The employee was very helpful and was the only person who seemed to know what they were doing. I was then "allowed" out of the store. I was in a very bad mood as is on this day (so they are lucky I stuck around) and then went on a wild goose chase with managers that didn't know how to take care of a customer. Sadly I did not grab names but super dissatisfied. read more

Not the greatest service! Most employees are in the "I'm not sure" mind set!!! Usually they are sold out of item. Overall the customer service is the worst however they are conveniently located. read more

Thank The Creator I'm not driving as I type this! This might just be one the worst Walmart's for customer service in Indiana/Chicago area! In my haste , I left some groceries and had go back to get them, ( mind you the cashier put one item in one bag which threw me off, but she was not to blame, she actually the hero of this story) I called first the phone rang and rang... no one answered. I walked towards the cashier where I purchased the items and told the new cashier about leaving the groceries ( which I thought was only one item but turned out to be several) and was greeted with the most unprofessional, unpleasant, vile, attitude! Our hero comes back off of break and tells me and her I indeed left something and more, the cashier (who happens to be the Manager.....The Manager!!) never apologize or even looked me eye to eye, " Just go get your stuff" was her reply. I know working with the public is challenging but treating people like you're hustling ,your a thief,and not valued customer is bad , and really sick if the person looks like you! This was ..A Horrible Experience to say the least, I write this in hopes that not only The Company trains their employees better but also We as human beings do better! ( It took everything ,not to curse her the Hell out) This star rating is a Negative 1 star...(oh yea they still didn't give me milk) read more

Each time I come to this Wal-Mart, there are not enough cashiers. Well this particular day, there were 4 cashiers. Each line, the cashier had customers with full carts. It had been 20 minutes in line. This was my second line. The cashier was frustrated because her line was growing, and the lady had 2 carts full of items. I asked her if she could get more cashiers. She went and found Anastasia, the front store lead. I asked her if she had more cashiers, and she said that's all she had. I told her that we should not be forced to go to self check out. Now Anastasia opened up lane #33 and she took customers herself. I truly appreciate the A1 service that she and the cashier displayed. They both went above and beyond. WalMart you need more cashiers. Everyone does not want to do self check out. This is not the first request. I see posta and comments everywhere. When will you listen to your consumers, or do you just not care? read more

Walmart has some of the best prices but getting great service is biggest issue. This location had me so upset that I sent complaints to every agency that governs the way they do business. I had brief encounter with a employee named Faith who was one of the worst I've ever dealt with. This employee came and canceled my transaction, took my coupons and walked away. After a few minutes she came back with my property with no explanation as to why she took my property and canceled the transaction. The gentleman needed a override due to him having to manually put in my coupon because they wouldn't scan. I thought she was rude to her fellow employee as well as me and my wife. Because she never spoke to us we had no choice but to speculate about her actions. I believe she though we were scamming the store. The coupons were for malt o meal. She never greeted us nor did she speak one word to us. She's a team leader but that day I saw no leadership from her. It gets better. I filed a complaint about our treatment and apparently it made it into the hands of management an they spoke to her about it. I received a email saying that Walmart responded to my complaint. I logged in and to my surprise the author called my wife and I dumb. They went on to correct my math on on the coupons. Management allowed her to represent their store by calling us dumb. I contacted the website who posted the review and was told that only the employees at Walmart had access to my complaint. They don't post complaints in a public forum so whoever wrote the response did so as a employee. Since no communication was had I have to assume that Walmart knew an supported the author. To write a complaint and get a reply from Walmart that my wife and I are stupid reflex all the negative reviews. I've posted this issue on Google, Facebook, instagram and BBB website. Totally unprofessional employees and by the look of things maybe she was taught be a manager that encourages this behavior. To give a employee access to a complaint and allow her to reply calling us dumb is horrible. Please share my experience as two days have gone by with no response from Walmart. So if Walmart reads this, I want to know why did your employee take our property and walk away with it? Why did she cancel my transaction? Honestly I don't need a reply because what I posted is true and I hope Jay they are shamed into doing the right thing. Faith the only thing that you had to do was a override but instead you took our property and now insult me and my wife. read more

Tire department people are so rude ignore you when you standing there and then they just walk away I could take my money elsewhere it's

I have had nothing but great experience here . During Covid this store was open . So many challenges this store may have had but they remain open . I see them cleaning and I see people / customers putting things anywhere . Sometimes the people packing online orders don't say excuse me but overall Management continue illustrating how a community can depend on our neighbor store!!!!! Let's be grateful for the BIG picture.... read more

this Walmart sucks a lot stuff out every time you go there poor customer service all the employees just walk around on there phone with there earbuds in I went to check out trying to ask the cashier something and he was on the phone I will never go there again read more

The location is nice, near the expressway. The lines can be oh so long. I do avoid shopping here when possible due to the inconvenience of long waits in line. You would think a 230 billion dollar company can keep shorter lines and more help. The food section does have a nice selection and variety. read more

Online grocery order is supposed to be convenient, right? This Walmart is atrocious. On two different occasions, I've waited for over 45 minutes for an other that was supposed to be ready within my window. And the customer service department couldn't give a rats ass about it. read more

Thus walmart is terrible if I could put no stars I would. U brought 4 tires from Walmart not even 1 month u had issues. Everytime you call the store no answer and automotive is terrible never get un contact with anyone calling the you go up there appointment only or the closed before time. I called corporate 2 times no follow up all and I have changed 3 of the 4 tires extra money out my pocket and I have a warranty worst Walmart ever read more

Destinee was a great help. Had a superb attitude was very patient with us. Willing to go out of her way to get us what we were looking for. I couldn't thank her enough. read more

Hey! ... It's a Wal-Mart not a Sak's Fifth Avenue or Neiman Marcus, so adjust your high class champagne expectations back down to your real reality of a cold PBR (Pabst Blue Ribbon Beer). This Wal-Mart is stocked to the gills and this store is gigantic! You will find what you need in here at a very reasonable price. Yes, the employees may not strike it rich working at Wal-Mart but your household will save a few bucks along the way. Be thankful Indiana that you have such a great store in your midst! Enjoy! read more

This is the worst Walmart that I've been in. The shelves are totally disheveled, lots of items are not in stock on the shelves. I was there at 11:00 am on a Monday so there is no excuse for bare shelves. There were baskets filled with merchandise just left in the aisles. They need a new Store Manager that cares and takes pride in their store. I won't shop there anymore. read more

Here is an example of the service there. I ask an employee where the fans are. She is walking with another employee talking. She says "baby, we sold out of fans". Ok, well where would they be if you did have them? Points. Go down there, find 50 or so fans. No one there wants to work. The lines are always long, the self checkout always is credit only (and there is usually one line with a human working) and the place is just filthy. I only went in today cause I knew they had the fan I wanted in stock. Walmart needs to give their employees some serious training starting with an attitude adjustment. read more

Horrible management! I asked for management to get access to one of the cabinets with their restricted items. I was told that they don't have the key. After 30 minutes of waiting, they didn't respond to the calls from any employee that asked. I have never seen someone this ignorant in my life. If the management affords to be dismissive and not carrying, then you deserve no business. read more

I come here to shop and will get some good deals on some items but not by much since it's right there on the IN/IL state line. It's not as congested as other Wal Marts in Chicago but for the most part I have been able to find a lot of things that I couldnt find elsewhere. I just have one pet peeve and that is people opening stuff and letting their kids run everywhere. It's a lot cleaner than the Wal Mart by my home. read more

Today was a good day. In and out. Most days the lines are long and the cashiers are slow. Most times they have what I'm looking for but I don't do too much shopping at Walmart. read more

It's a nice big beautiful place , but the employees there sucks. They never restock they're items & they act like they don't wanna be there , this place is just mismanaged. And they shuts down a bunch of lines and leave us standing in a long line that have only two cashiers open read more

This place really need some help! I mean you wait in line the rep is a asking on her cellphone and she is supposed to be the manager. They should really pay their employees more, keep all the register full with cashiers l, and keep the floor host on the floor also they need to have more cashiers at the money card center. The line is ridiculous. read more

This place sucks. Walked in at 10pm in August and they what I can only describe as Black Friday lines. I just turned around and drove 3 miles down the road to Meijer, a MUCH better store with enough employees and open registers. read more

I don't know who told a baker you were just using to overlook the 3 for $0.98 cookies but I am ever so happy you got rid of them and went back to NOT over cooking the chocolate chip cookies. I bought some today and they were just as delicious as I recall, however, as I continued down aisles looking for needed groceries, the familiar disdain came over me as I saw the shelves again not properly or fully stocked with items. I don't know how you stay open but today, you get three stars for not burning/overcooking my cookies. Walmart can actually close down. I want Ultra back - with my cookies. read more

This Supercenter Walmart has gone straight directly straight to hell just like what happened to their old location on 165th Street. Bad customer service at the cashier. This is my 3rd bad experience there. I will skip this location and go to Target in Highland or Munster and spend more money for better quality. I work down the street from Hammond Walmart by Cabela's and I'll try to avoid this location as I could. read more

Filthy. Disgusting. More items on the floor than the shelves. The workers have no pride in them their work. Maybe they don't care. all the carts were scattered throughout the lot. Had my cart taken when I left it to go down an aisle that I couldn't take a cart down because of merchandise all over the floor. Bad experience I will never go back. read more

Most Unprofessional Walmart I have ever visited.. The Employees are very rude and ghetto..Some of the managers are unprofessional as well..They have several employees on shift but they are barely assisting the customers. Most employees act as if they don't wanna be at work. read more

I called up before going in to find out if they had worms so I could go fishing. They said they had them. When I got to sporting goods, the whole fridge was full of empty and opened containers. All the worms had been taken. They just left all these empty containers and containers with just a little bit of dirt inside! When I spoke to an associate, they called for someone to help me at sporting goods, but no one came. When I spoke to management they called for someone, but still no one came. When I spoke to management again, they didn't even know who was supposed to be working at the sporting goods section. At this point, I just left and bought worms at Cabela's like I should have done in the first place. read more