I requested quotes from two different places, the other place never got back to me with an estimate…read moreand were off-putting. This company was professional, and very responsive to any questions I had. They set me up with an amazing system with high quality cameras and a great app that alarms when anyone is within frame for the allotted time. When they set up my cameras they spent time making sure I knew how to use the system, and set up all the features I wanted. I was very impressed. I haven't had any issues, but they encouraged me to feel free to call with any issues or questions.

Communication! Does not follow through or respond to emails. First time OK stuff happens. 2nd time…read moreno excuse

Stopped by the Ballard Xfinity store for technical support on a mobile phone issue. Met with Emily,…read morewho diagnosed the problem and fixed the problem. Emily was friendly and chatted while working the problem. A very positive experience. Thanks!

This is the worst internet I have ever had exced wouldn't even load my table and charged me 80 a…read moremonth I would feel them that It won't download anything and the kept trying to sale me more data and now that I'm out of contract with them I shut it off and the want to charge me $150 to come to my apartment to take the satillte off my roof there is no way for anyone of the renters that can get up on a two story apartment building the lady that took the call was rude to my wife talking to her like she was a kid so I wouldn't go with them go with wave

On the recommendation of my son, I contacted Seattle Sight and Sound for an estimate on a wall…read moremounted TV and an update to my antiquated sound system. Having just completed a remodel, I was not interested in ripping into the newly painted walls and ceiling. Steve came up with the idea of a Samsung Frame TV, using the existing long unused ceiling speakers, and adding a Sonos 5 for music streaming. Within 10 days from start to finish, the project was completed. The installers were efficient, respectful of my space, and tidy. The entire experience was very positive and I love the end result. I would highly recommend Seattle Sight and Sound.

*disclaimer, I don't review often and only for exceptionally positive service…read more Very professional service from the initial quote to installation. We wanted to install a 70 inch tv on a moveable mount in the only place it would fit (above a weird, fake fireplace that came with the house). Friends suggested going with one of those cheap $70/hour places but we wanted it done right and safe. When we found this place, it first seemed a little too fancy and I worried they wouldn't do a small job like this, but Rob was great about explaining the cost and process and everything worked out. Very happy with the end result and we can sleep comfortable knowing it won't fall on one of our pets. Highly recommend.

Russ is fantastic. He is knowledgable and was able to help…read moreme get the system that came with the house I purchased up and running. He was also patient with me (I took up more of his time than necessary because I was not prepared). Really appreciated the fast response and great communication. I have nothing but good things to say!

I gave Russ a call after deciding to upgrade my existing home alarm system, and I couldn't be…read morehappier with the process and results. Russ came to my house, took a look at my setup, and made a few reasonable upgrade recommendations...all at no charge to me. He didn't "push" anything on me, just gave me the facts, briefly mentioned his Blockwatch service, and let me decide how I wanted to proceed. He actually dissuaded me from spending more money on upgrading my panel unit or adding sensors he deemed unnecessary...fine with me! I was so happy with Russ's inspection and advice that I paid him to come out and install a new keypad and a half dozen new sensors. Some of these were the tiny Micra window sensors he sells on his site (alarmprofessor.com), all of which turned out perfectly. Russ told me he's been in the business for 30+ years, and let me tell you, it definitely shows. He worked very quickly, but always took time to answer my questions. When I showed an interest in learning the keypad programming, he taught me exactly how to do everything myself in the future. Russ seems like a good man and a skilled alarm technician. If I ever need alarm help again I know exactly who I'm going to call.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

Alee was great! Helped us turn the mess the builder left us for a media cabinet into a clean well…read morerun network rack! He also did a great job installing our security cameras! All for a very reasonable price! Can't say enough good things. See the included before and after photos!

Although this guy said he could not help me. He did give me some free advice that may prove helpful…read morere: my Wi-Fi problems.

From the owner: Camnetlink specializes in professional CCTV installation, structured network cabling, and complete…read moresetup of network equipment (Access Points, Outlets). Precision installation, guaranteed quality, and fast deployment Our commitment to customer satisfaction and 24/7 availability set us apart. Contact us for a free consultation

Complaint registered today against Xfinity, owned by Comcast:…read moreDescription of complaint: Comcast/Xfinity billing is confusing to say the least. Current bill due as of 8/1/2024. They bill a month in advance. Yesterday, I cancelled that plan which should erase the $206 normal charges. I am making a payment of $93.37 tomorrow, which I am not challenging. There may be a residual balance of under $25, but they are telling me that I will owe $152 and change after tommorow's payment, and this is part of the amount I am challenging. I have paid $250 on 7/4/2024 and with tomorrow's payment, that is $343 in one month!!!! On my last complaint to the BBB, they also told me they would credit the $100 tech visit on 3/24/2024 which I was told several times by the tech that actually came to my house that I WOULD NOT BE CHARGED, so this $100 credit did not drop off. I was also told twice by two different chat discussions subsequent to that date. So the total amount that I should be credited would be $252 and change. The only reason for two stars is because of the hours I have had to spend challenging their puzzling billing "rules," in which, after I cancelled all TV expenses, the gave me bare internet FREE for one year. I am finally switching to a digital antenna, and getting a smart TV. To their credit, Xfinity's internet is EXCELLENT in quality and speed, even at 50Mbps. Quite simply, $230 a month for TV and internet is TOO MUCH, even if you are fairly well off. Since 2006, I have paid Comcast some $40,000 in services, taxes, fees and miscellaneous "other" charges. Not any more.

Had an appointment Confirmation # VXD086J70. Arrived early and waited over 30 minutes before…read moredeparting because the representatives were unresposive and not effecient. Therefore since I had other appointments to attend to I left. I voted with my feet and will not use this service. Why make an appointment if you can't perform?

Drew was terrific in repairing an annoying outage in our kitchen. It wasn't apparent to me what the…read moreproblem was. He came right away and was able to resolve the complicated problem in a very simple way. He was very reasonably priced as well. We went ahead and had him replace a couple of outlets while here too. Great guy. Personable, and he has years of background experience fixing all kinds of things electrical. He is our to-go guy for anything electrical. Glad he is in our sphere now for any future projects. Thank you and I wanted to give him a strong thumbs up, so other people will know about him.

From the owner: Helixx Electrical Solutions is a Seattle-based electrical company providing power, fire alarm,…read moreaccess control, system integration, building automation, security systems, and data infrastructure solutions for businesses.