Never showed up. Never called me back…read more I guess they don't need new customers I just wanted my chimney cleaned but was willing to pay for his thorough chimney inspection Never had this happen before Shame

John was GREAT! Cleaned my chimney from top top to bottom. He found a major fix that he completed…read morewith the chimney cap. He went out of his way to service my chimney within a few days of my call as the weather was starting to shift in Windham. I am very grateful for his top notch service. Thank you John!!

Wow. I wish I read these reviews before purchasing…read more They sent me the wrong unit - a natural gas unit instead of propane. Instead of sending me the correct unit, they instead sent me a conversion kit which I then had to pay the installer extra to install. Tri-State initially agreed to reimburse me for the labor, instead here I am 2 months late arguing with a new customer service rep who says I "should be happy the conversion kit is free"! A kit I only needed to fix the their problem in the first place. They have now reneged on any agreement to reimburse me and are instead gaslighting me telling me there is no propane version of this unit, which is demonstrably false, and that no mistakes on their part were made.

Negative stars. Paid over $4,000 for a firplace which I…read morebelieve was never shipped. Shipper was rude made receipt of item impossible. Ghosted by the company despite emails, calls, emails calls for return of the product. Was provided a Return Authorization for fireplace to be shipped back unused and in original packaging. Have contacted numerous times to state I DO NOT HAVE THE FIREPLACE TO RETURN. SHIPPER HAS NEVER DELIVERED THE ITEM. THIS COMPANY IS A SCAM!!!!

We had a leaking chimney which led to water coming through our ceiling. Mike at Absolute Precision…read moreand his team did an excellent job identifying and fixing the issue quickly. I highly recommend them. We have been leak free for 6 months despite the heavy rains we've been getting all summer. Glad we used Absolute Precision and they will handle our chimney needs going forward.

Was looking to have our liner cleaned, which had not been cleaned in several years. Two men showed…read moreup, took one quick look in the fireplace and decided that there was not way they could clean it, the liner needed to be replace, the insert needed to be cleaned and may not even work after that. Lectured us on how to dry wood for 5 minutes, that they would work up an estimate and that we also needed repointing on the chimney. They charged us $150.00 and left after about 15 minutes. After several days we received an estimate for a total of $22,300.00 to replace the liner, clean the insert and rebuild the fire place, with no credit for the $150.00 that we paid for zero work! Proceeded to have two other companies give estimate and both stated that the liner and insert could be cleaned for under $500.00. Hired one of them and cleaned the insert, the liner and now fireplace works great, like it is new. Not a good experience at all and would not recommend or ever use this company.

Tyler and his team came to help us resurface and level the concrete floor in our shed that had sunk…read moreover the decades. They did a great job! He was very communicative, and paid a lot of attention to detail to every part of the project pieces. He detailed everything that needed to happen and had many thoughtful touches like going to two stores to try and get the color we wanted for the final paint. We'll definitely have Tyler back for our masonry projects.

From the owner: We are a family run business and we strive for excellence, and take pride in our work. I have been…read morein this industry for 6 years, and I absolutely love it. We will service any unit, we will sweep any chimney. We do rebuilds, tuck-pointing, liners, and fireplace restorations. We also do Landscaping, hardscaping, retaining walls, garden beds. We are capable of doing whatever work you need done. Your wish is my command, as they say. Our goal is to make you happy and satisfied. So give us a call and make all your worries go away.

After 2 years of an unusable fireplace! We officially have a wood burning insert!…read more When I tell you this has been a LONG road! 3 chimey companies wouldn't touch the job, we have an old house and a very BIG request! We didn't want a huge stove that took over the living room. We wanted somethint that fit in our existing space! We didn't want to convert to gas or electric. I felt so defeated! Then my mom was behind a truck one day. Tri-county Chimey builders. She said it can't hurt to call them. So I did, Frank and his son in law Anthony came out in November todo an estimate and see if they could do it. "This is a BIG Little job he said. we need jack hammers to remove parts of the brick. We need to remove the damper and the flu to run a liner. But it's not impossible." What I heard was he could do it! So I got all my ducks in a row and called him Thursday last week. He came back out to the house same day! He said we could do it Tuesday! Today with lots of tools and experience they made my BIG little job come to life! In the spring they are going to completely re-store our original chimney! Which is stone and not brick! Again a job NO other company is willing todo! While my house is small it feels like home, my husband & I want to keep as much charm as we can! So if you need a Chimey repair man Frank is your guy! Have a Chimey you never used frank is your guy! Have a job no one else wants Frank is your guy!

I had a VERY difficult & costly situation...& even harder time finding a company to handle the…read moresituation. THANKFULLY I found Tri County Chimney! They completed masonry work on the chimney, chimney liner, tile knocking, stove installation...in addition I threw a curveball at them by asking (mid-job) if they could build me a completely new hearth!!! And without attitude they said yes..but we just need to figure out the details. They figured it all out!...brought in a great Mason for my stone hearth & I am sitting here tonight with a beautiful fire in front of me! Their workers cleaned up after themselves. They were EXTREMELY knowledgeable in all aspects of this line of work. They are friendly. They never spoke down to me (a female.) as a matter of fact, prior to finding Tri County Chimney, I had another chimney company come in for a quote & BOY, were they trying to take me for a ride & literally using scare tactics...and the follow-up calls to pressure me into a repair contract bordered on harassment! I can't recommend Tri County Chimney enough! I have now had two co-workers use them based on my recommendation & I am now telling anyone reading this to feel confident using this company as well.

All in the Family saved us this winter! Their service was impeccable - from the set up to the…read morechimney sweep and everything in between. They helped us understand the process of changing out our old bulky furnace for a new and even offered to assess any secondhand units we find. Great value, highly recommend!

They have serviced my chimney twice now. They do a great, clean job. They came on time, were…read morepleasant and respectful and the price was right.

We have been using McNamara for years. They redid my fireplace over 15 years ago. I use them for…read moreheating and air conditioning as well. We have tried others... but never great the great service of McNamara's! Prompt service, reasonable, knowledgeable.... Outstanding. We recently had our furnace service by Brandon. He was exceptionally knowledgable. Supplied us options, and details. It is a pleasure to have someone like Brandon in your home. Would highly recommend McNamara's

Unresponsive; service horrific Not worth any price charged, Fireplaces don't last and poor…read morequality to boot