They do a great job, and they work hard to get repeat clients taken care of in last minute jobs.read more

Tony and Jay were on-time and professional from start to finish. Will definitely use Labrano's…read moreagain.

I had an absolutely horrible experience with Extra Space Storage. I logged in to pay my bill and…read moresaw a charge that made no sense, so I called my storage location. Unfortunately, I got Sharon, who was extremely unprofessional and clearly has no idea how to speak to customers or handle even basic criticism. When I asked to speak to a manager, she said she didn't know when he'd be in. I asked for a callback, and she flat-out told me she didn't know if or when he would call then hung up on me while I was still talking. That alone is unacceptable. I called back, and she kept sending me straight to voicemail. When she finally answered, instead of trying to fix anything, she immediately told me to "call corporate" and repeated the number like she couldn't care less. Completely dismissive and unprofessional. So I went to the location in person to actually speak to someone competent. The moment I walked in, she told me to leave. I asked if she was the same person who hung up on me, and she doubled down and kept telling me to leave instead of taking any accountability. She refused to give me her name or the district manager's name, which is ridiculous. Then, to make things worse, she called the police on me and described me by my race multiple times, which was completely unnecessary and inappropriate. The whole situation was humiliating and escalated for no reason other than her inability to act professionally. Ironically, when I called her out for acting like a Karen, she tried to defend herself by saying her son-in-law is Blackwhich had absolutely nothing to do with anything and just made things even more bizarre. After all of this, I still haven't received a single call back from a district manager. The lack of accountability here is unbelievable

They do the classic bait & switch. Gave a move in cost to park my rv $80 a month - in 3 months…read morethey charged me $130 a month and now 3 months after that $195 a month. What a rip off / run as fast as you can from these guys - never been so ripped off in my life

I always like to commend exceptional service. I recently rented a storage unit from Devon self…read morestorage and was greeted there by Sherise. Sherise assisted me in deciding the size of unit needed. She answered all of my questions and concerns and even gave me a tour of the facility and the unit i rented. I appreciate the emphasis on security, cleanliness, and customer satisfaction. I absolutely recommend Devon Self Storage

We recently rented a van from Devon Self Storage. It was a pleasure working with this team…read moreespecially the warm friendly service received from Damon. My friends and family couldn't believe the size and efficiency of the van rented. It was easy to drive and helped us transport some large items without renting a full on UHaul. Thanks Devon Self Storage.

Lisa is kind, friendly and helpful! I would highly recommend this facility. It is cleaned well…read moremaintained and secure.

Great storage facility super clean and new feeling. I signed up with Lisa who was awesome and I…read moreended with Tess who made the whole experience easy and hassle free. Very safe and secure storage company would definitely recommend! Thank you West coast Self Storage!

We have been at this Extra Space Storage for 6 years. It's always clean and very secure. The staff…read morethere is very professional and always helpful. Great place!

Our 2020 RV was stolen from this location in July 2024. Facility did not notify us even though they…read moredo a weekly space check. We discovered the theft in October. The on site manager was a nightmare. While waiting for the police to arrive she locked up the office and left out the back door without a word. The regional manager was helpful in the end. Anyone can drive through the "secure" gate. Just follow a car in or out. The day after our discovery the gate was wide open and NO management on site. Cameras are useless. The thieves used a Uhaul and hooked up to our vehicle with a chain and waltzed out of there. Put your own cameras and tracker inside your vehicle for extra security but definitely do NOT use this company.

Tanisha was great! So helpful, great customer service! Considering to open a storage next month.read more

Do not try to put a 'hold' a unit online, every web page had 'next' at the bottom, so of course I…read morepressed it. Then it asked for the credit card, I thought it was odd, but sure. Sure enough, I paid for a unit that was supposed to be only a hold as we were making decisions. I called to cancel the hold a few hours later, they said they can't refund the $29 admin fee. I called customer service and they hung up on me. Incredibly bad customer service.

I use the storage property next door for my showroom condition roadster. I keep a camera in my…read morestorage unit for security and I need to swap out the battery for the camera every few days. I walk past Monstore to go to and from my storage unit and always love what I see going on there. Priceless antique cars coming and going. If you peak through the main gate, it's like going back 50 to 100 years looking at all the amazing cars. Like Disneyland for adults. Each unit holds numerous cars and/or RVs and I don't need that much space but I do love seeing people with their eye catching classics coming and going out of Monstore. Just amazing.

This is a fantastic place to store all of your favorite toys, like boats, motor homes , or maybe a…read moreClassic car, or two! I highly recommend this facility for its high security, and great location next to the airport. It's super clean, and a very friendly staff!

I've been filling propane at this location for over a year and a half for my food truck and…read moreadditional tanks, and unfortunately my experience has become very frustrating. Managers have assured me of filling up my propane tanks and they've been doing it for over a year and a half without issues. Now under new management, I'm suddenly being told they can't fill them due to "regulations," even though nothing about my setup has changed and they previously serviced them without a problem. The inconsistency between staff and management, along with the lack of clear knowledge or communication, is extremely disappointing and has affected my business operations. I recommend you save your time and do not come here because it's a very stressful place.

I had a great experience with U-Haul. The young man who helped us was extremely friendly,…read moreprofessional, and took the time to explain everything I needed to know about the rental process. He answered all of our questions and made sure we felt comfortable before leaving. It's becoming rare to find this level of customer service these days, so I truly appreciated his patience, professionalism, and positive attitude. He made the entire experience easy and stress-free. Thank you for providing such excellent customer service!