good place fair price like it will keep…read morecoming here for business good place fair price like it will keep coming here for business

So far the process seems easy - haven't moved in yet. Glad that it's climate controlled.read more

best ever moving experience! extremely capable and fair price, no hidden costs. everything went…read moregreat. polite and professional. it was a pleasure! and I never say that about moving thanks Labranos!

We moved from PS to Long beach, we have had experienced such smooth move, our experience in the…read morepast that something always goes wrong. It was fast efficient and the 3 guys were so lovely to work with.

WOW! I wish I could leave 10 stars. As we all know, having…read moreto temporarily rent and use a storage unit is about as fun as going to the DMV, or filing your taxes at tax time! But then I found this place....and mostly the manager, Elaine!! My storage unit experience this time has been an awesome one, and that has mostly to do with Elaine. As someone who was in charge of customer satisfaction at a highly stressful job, I know the challenges of providing exceptional customer service , and still keep the office and admin flowing smoothly and efficiently. It's hard y'all! But Elaine does all of that and she does it with a smile and she has several times gone above and beyond to assist me with deliveries to my unit. As someone who works 13 hr shifts and is also in the middle of a building project, I just can't stress enough how much Elaine has taken away some of the stress off of my life during this busy time! And on top of that, the security and cleanliness of the facilities are top notch!! Thanks Elaine, for all big and small ways you help make people's lives better with your kindness and your ability to provide the kind of customer service that is hard to find these days!!

I had an absolutely horrible experience with Extra Space Storage. I logged in to pay my bill and…read moresaw a charge that made no sense, so I called my storage location. Unfortunately, I got Sharon, who was extremely unprofessional and clearly has no idea how to speak to customers or handle even basic criticism. When I asked to speak to a manager, she said she didn't know when he'd be in. I asked for a callback, and she flat-out told me she didn't know if or when he would call then hung up on me while I was still talking. That alone is unacceptable. I called back, and she kept sending me straight to voicemail. When she finally answered, instead of trying to fix anything, she immediately told me to "call corporate" and repeated the number like she couldn't care less. Completely dismissive and unprofessional. So I went to the location in person to actually speak to someone competent. The moment I walked in, she told me to leave. I asked if she was the same person who hung up on me, and she doubled down and kept telling me to leave instead of taking any accountability. She refused to give me her name or the district manager's name, which is ridiculous. Then, to make things worse, she called the police on me and described me by my race multiple times, which was completely unnecessary and inappropriate. The whole situation was humiliating and escalated for no reason other than her inability to act professionally. Ironically, when I called her out for acting like a Karen, she tried to defend herself by saying her son-in-law is Blackwhich had absolutely nothing to do with anything and just made things even more bizarre. After all of this, I still haven't received a single call back from a district manager. The lack of accountability here is unbelievable

We recently rented a van from Devon Self Storage. It was a pleasure working with this team…read moreespecially the warm friendly service received from Damon. My friends and family couldn't believe the size and efficiency of the van rented. It was easy to drive and helped us transport some large items without renting a full on UHaul. Thanks Devon Self Storage.

I needed a storage unit asap and Devon Self Storage gave me a free month and excellent service!!!…read moreGeorge was so kind from the beginning, he gave me great service, answered all of my questions, was extremely professional, they were very clear about pricing and were unbelievably helpful. The entire process took 10 minutes, they went over the lease and I was on to put stuff in my storage unit right after. Please see Devon first!! I went to Uhaul and public storage and they were awful and charged 3 times the price for so much less.

Great storage facility super clean and new feeling. I signed up with Lisa who was awesome and I…read moreended with Tess who made the whole experience easy and hassle free. Very safe and secure storage company would definitely recommend! Thank you West coast Self Storage!

Andrew is a good manager very nice Very professional other workers are very nice and professional…read moreare we smiling and very polite

Our 2020 RV was stolen from this location in July 2024. Facility did not notify us even though they…read moredo a weekly space check. We discovered the theft in October. The on site manager was a nightmare. While waiting for the police to arrive she locked up the office and left out the back door without a word. The regional manager was helpful in the end. Anyone can drive through the "secure" gate. Just follow a car in or out. The day after our discovery the gate was wide open and NO management on site. Cameras are useless. The thieves used a Uhaul and hooked up to our vehicle with a chain and waltzed out of there. Put your own cameras and tracker inside your vehicle for extra security but definitely do NOT use this company.

1) They tried to double their rental fees on me and I had to call and negotiate it down but still…read moreraised it by around $40 1.5) when I came in they failed to have me sign their paper work and when they realized their error when I called about the price hike they said they could have thrown my belongings away. 2) They tried to sell me insurance for $69 a month 3) when I went to unload my things they were covered in rat droppings and rat urine. 4) They said they were sorry but because I didn't pay the extortionist insurance fee there was nothing they could do. The one star is that all of my stuff was there when I came back for it. So that was nice. Just, you know, covered in rat $#!+ and P!$$.

Tanisha was great! So helpful, great customer service! Considering to open a storage next month.read more

Do not try to put a 'hold' a unit online, every web page had 'next' at the bottom, so of course I…read morepressed it. Then it asked for the credit card, I thought it was odd, but sure. Sure enough, I paid for a unit that was supposed to be only a hold as we were making decisions. I called to cancel the hold a few hours later, they said they can't refund the $29 admin fee. I called customer service and they hung up on me. Incredibly bad customer service.

I use the storage property next door for my showroom condition roadster. I keep a camera in my…read morestorage unit for security and I need to swap out the battery for the camera every few days. I walk past Monstore to go to and from my storage unit and always love what I see going on there. Priceless antique cars coming and going. If you peak through the main gate, it's like going back 50 to 100 years looking at all the amazing cars. Like Disneyland for adults. Each unit holds numerous cars and/or RVs and I don't need that much space but I do love seeing people with their eye catching classics coming and going out of Monstore. Just amazing.

This is a fantastic place to store all of your favorite toys, like boats, motor homes , or maybe a…read moreClassic car, or two! I highly recommend this facility for its high security, and great location next to the airport. It's super clean, and a very friendly staff!

I've been filling propane at this location for over a year and a half for my food truck and…read moreadditional tanks, and unfortunately my experience has become very frustrating. Managers have assured me of filling up my propane tanks and they've been doing it for over a year and a half without issues. Now under new management, I'm suddenly being told they can't fill them due to "regulations," even though nothing about my setup has changed and they previously serviced them without a problem. The inconsistency between staff and management, along with the lack of clear knowledge or communication, is extremely disappointing and has affected my business operations. I recommend you save your time and do not come here because it's a very stressful place.

Good luck reaching them by phone. I've been holding for 35 min…read more xxxxxxxxxxxxxxxxxxxx

Not climate controlled as claimed. Customer service totally unresponsive…read more StorQuest at the East end of Tamarisk is not to be trusted with regard to its claim of being "climate controlled" and charging accordingly based on that claim. It's not even June yet and it's already cooking our stuff. They are unresponsive at the local and regional level. Climate controlled means 80 degrees or UNDER. It was 91 degrees at 7:30p, hotter inside than out. We're done with them after 6 years, at various times doors don't lock properly, keypads jam, and zero customer service.

I'm very sad to say that while the current staff seems to be competent (there has been a lot of…read moreturn over) the business itself engages in some very shady and very questionable business practices. My stay here has been plagued with unreasonable increases and hoops to make payments. Clearly their corporate ownership made the decision long ago to prey on people looking for a safe place to store their belongings instead of providing a useful service to the community for a reasonable profit. So if you're looking to be price-gouged and taken advantage of, by all means get in there today and they will gladly take your hard earned money!!!