Found them on google and needed a large amount of bubble wrap. Was easy to find and they were very…read morehelpful. Going back again for some more packaging supplies. So much cheaper than the chain office supply stores. Thanks

I'm in the process of moving. As much as I tried to take boxes from work, we just don't receive…read moreshipments in boxes big enough for my needs. So I had to break down and buy boxes along with other packing supplies. I found Allworld through their great Google reviews. They sell commercial packaging supplies but they're open to the public. I was greeted immediately when I walked into the small "store" area. I explained what I needed, and it turns out they have moving packages based on the number of rooms you have. The one bedroom package has 10 small boxes, 16 medium ones, 6 large ones, a wardrobe box, 2 rolls of packing tape, packing paper and a marker. I was driving a Zipcar Prius so one of the staff checked to make sure everything would fit before they made the sale. Both guys were friendly and super helpful. Hopefully I won't have to do another move for a long time, but I will definitely return if I ever need any packaging supplies. Go check them out!

Staff extremely helpful and accommodating--prompt responses via email…read moreIndoor units are clean, elevator is helpful with large loads. Decent storage rates, flexible hours of operation. Convenient location. Highly recommend and will return!

I have had a rental unit at the Richmond location for many years and I have never had an issue with…read moreanything. The staff are very accommodating and polite and I receive my receipts via email to make my life easier. Rates are good and the buildings and grounds are always very clean. I do recommend them!

Until today this was a great place to have my FedEx packages delivered. Warning, do not go by what…read morethey state are store hours as they are not correct. I arrived at 4:55pm only to find it closed and looking like no one had been there for awhile. The saga started when I realized a package I had been waiting for hadn't arrived yet or at least I hadn't been notified of it's arrival. I checked FedEx's website that stated it arrived on Feb 28th and it's now March 8th. I am concerned that it is going to be shipped back. Today I was in office in East Van and this is in Newton but I figured store hours are 9am - 5pm so I can get in, get my package and they can still leave on time. I don't have to be concerned about my package being shipped back. That's not how it worked out at all. I get there with 5 minutes to spare and they are closed. I call their 1-800 only to be told that they usually close the stores at 430pm for their last unit check then go home. Great, then the hours should state that. If the store has hours of open until 5pm then that's not 430pm, that's 5pm.

Stored some furniture and boxes for 2 months to stage our home. We had to throw away anything that…read morewasn't in a sealed box due to mouse infestation. Urine and droppings were all over everything. When we mentioned it to the staff, we were handed latex gloves with a shrug. I guess we should've noticed the mouse traps in every corner when moving stuff in!

I've had multiple storage units here for YEARS now & have never once had an issue or complaint with…read morethem. The only thing that I MIGHT knock them for is the fact that they're only open Monday thru Saturday 8am-5pm. That can be extremely inconvenient for me at times. Other than that this place is great!! Located rite off the freeway so it's super easy to find & get in & out of. There's a lowered docking bay for the moving trucks & a ground level one next to that for customers so you can back your vehicle rite up to the building & where their flatbed hand carts are located, then the elevator is just a short 6ft roll away from the docking bay. There is a bathroom located within the office that you'll be allowed to use if you just ask the staff. I have shown up here many a time JUST before closing & never have I been turned away. They will let you into their facility all the way up until 4:58pm (they close at 5 but you'd need a couple minutes to make it to your unit & either take out or drop off whatever it was you were there for LoL) One weekend I reorganized my whole unit; was working in it up until closing both nights & what was great was the staff would give me updates when it was getting close to closing that way i had enough time to put all my boxes that I had moved out into the hallway back into my unit. At 30mins til Stephanie, the girl at the front desk would walk up to my unit on the 2nd floor & let me know it was 4:30pm. She would do the same at a quarter til & when I had just 5mins before they closed she would flash the overhead lights twice to signal to me times almost up. Great people!! Quality units! Variety in size & affordably priced!!

From the owner: Self storage facility, long term storage, local or long distance moving, packing supplies & boxes…read moresold

The staff (two women) are EXTREMELY rude, mice/rats chew into all of our belongings and leave…read moredroppings. Each month i pay over $500 They will charge you days before you're due to pay and then fine you $50 extra each day. DO NOT STORE YOUR STUFF HERE! I am moving tomorrow on the 5th and told them about it, I dont get billed until the 8th. they are now saying I am getting charged on the 5th. So scummy. there is no garbage use there even though there is a huge waste bin.

my Atv was stolen here 2 weeks ago. The homeless people cut…read morea hole the fence and no one notice. the most unprofessional experience of my life. I lost my $6000 machine and management could care less. it was stolen on a Monday at 1150pm and I wasn't notified till 4pm next day. they constantly have break ins from the multiple homeless camps surrounding the facility

UPDATE: BE…read moreCAREFUL!!! If you put a friend on your emergency contact, and then REFER them through their referral program (up to $100), you WILL NOT get the $100 referral bonus because they are on your 'emergency contact.' I was completely ripped off by their referral program because the person I referred was on my emergency contact list, and they are spending over $600 per month on a storage unit LONG TERM. Also, I was called by the district manager, and this sums up the phone conversation. *Ring Ring* Hello? -Yes, this is the manager for sentinel storage. Why you so unhappy? Why the google review? *Your employees didn't reveal to me that my storage rate would go up every 6 months, I'm not happy considering I plan on being there long term. Also, you ripped me off with the referral program. -Oh your not happy? How about we hold your rate until January of 2026. After that though, your rate goes up every 6 months. *Oh okay, well I'll take the lock in rate, thanks, but there's no guarantee I will stay after that* -Okay great, can you please update your google review? *Sure, but keep in mind that it's against google's TOS to ask your customers to change their review.* Company doesn't disclose the fact that they will increase your rent only 6 months after you've been there by almost 20%. This information was not portrayed to me at all upon signing my rental agreement. Sneaky business practices. Just make sure you understand that you rent WILL go up by a lot after 6-9 months. My partner and I have had nothing but troubles with this company upon joining. It took them 6 weeks to fix a lightbulb in my partners storage unit. They kept making excuses. Now the company is trying to enter my partner's unit without permission to 'fix' something and demanding he give them a key. I'm sorry, but what? Something just aint right. Pretty sure this is illegal. Hey, I may be wrong. Sorry Sentinel.

I started out with a good experience but when I had to cancel well within the time allowed, I had…read moremy credit card compromised in the meantime. Then I have had no end of troubles trying to get my refund. They sent me an e Mastercard that wasn't accepted at either Shell or Safeway and they can't refund in any other way, like a cheque or e-transfer. I officially let them know that I have given up trying to sort this out with them as it has gone on for over a month and they keep giving up on trying to sort this out. I also said that I will never use this company again no matter how much cheaper they are than their competition!

Rocio is an amazing manager and an amazing person! She did everything in her power to ensure that…read morewe didn't incur a lien fee on our locker and she took the time to make sure that we left feeling like satisfied customers. Debbie and Brian Gosselin

This is a long overdue review as I mentioned I'd be leaving a review based on my positive…read moreexperience with Sentinel Storage approximately a year or two ago. (July 2023?) I tried Sentinel Storage - Richmond a while back with their $1 trial as I planned on being away to Vancouver Island for a month and thought to put my things in storage. I didn't end up using the storage however although I did experience the registration and cancellation along with the tour of the storage facility. I remembered my sign up was effortless and quick. I made use of an ongoing promotion they had at the time which offered your first month for $1. (It seemed too good to be true.) It truly was $1. The staff were friendly and professional and the manager was very welcoming. They walk you through the sign up and tell you what you're signing up for, and their policies like you can't store food in your unit (understandably); you do require insurance for your items (whether by their provider or your own) however if I remembered correctly, the first month was free if the value of items was bellow a certain threshold (hence $1 was truly $1 true to the promo deals than any hidden fees). I wasn't planning on storing anything of value so I didn't need insurance for the month; I didn't end up using the storage however I did note the facility seemed clean and secure from my first and only visit. You are given a pin code for entry and you also have to bring your own pad lock for your storage unit. The unit was well sized and they have a variety of sizing to suit your needs however I just needed a small space intending to put some things from a condo while out for a couple months. In the end, I didn't use the storage and left it empty. I was out of town when renewal came about and so I emailed them requesting for a cancellation. True to their word, there was no gimmicks, ifs ands or buts - they cancelled the storage rental upon request without further billing. It was a very positive, effortless, and easy experience dealing with Sentinel Storage. Now storage services like gym subscriptions and cellphone providers can sometimes get a bad rap for hidden fees and relentless billing even after cancellation (At least so I've heard the stories - I've never had an issue with storage services in Canada for the two I've tried, and I'm not really a gym kind of person lol. Cellphones rip of customers with outrages rates compared to other countries but that's changing thankfully with more competition and regulation). It's nice to see professional services like Sentinel Storage (and another storage service in Vancouver I've formerly tried) were all honest, friendly, and professional. They provided the service that customer required and honoured their promotions and cancellation upon request as well. No false advertising and no tricks to keep customers billed for something they don't use. My experience personally at Sentinel Storage was a five star and I will certainly consider them if I require storage in the future. Thanks.

I still try to comprehend why we went from roughly 8 hours estimate to pack and download to 13.5…read morehours. Multiply that by 250$ Kevin the owner is not good at providing proper estimates. Very polite and I am sure he will politely respond here as he did privately. The 1/2 drive charge before and after is a cost that is being added after the fact not in original discussions. (Happened both for packing and move) After my correspondence with him on the extra hours he turned the blame on me that the packing was not done right (unorganized) and the van was parked a bit further away from entry for download. As per packing, his own team were involved in packing majority of our stuff. They spent 5 hours the week before. Furthermore the big portion of our stuff was already stored in their pod since July. Yes They were still many boxes left in our house but very little furniture to move: - piano, dining table, 3 disassembled beds, 1 sofa, 1 coffee table, 2 bed side tables, 2 book shelves, one drawer, 3 chairs , one bbq , one lawn mower and one tv So I still don't get why it cost us this much time and money. Yes we were in unfortunate state that the spot in front was taken. That for sure slowed things down, but not 4-5 hours extra. Yes I made the stupid move to watch my kids around 6 pm instead of watching them for entire time so I let them do the download on their own. Did the download actually took from 3 to 8 pm no breaks?! I would like to believe they were truthful. I tried to resolve this with Kevin privately. . We ageeed that the guys worked hard and took only their claimed 30 min break! I raised the issue of lack of management and proper estimates and that needs to be fixed and for that I need to be compensated. He offered me future discount for a future move !!!! (Which basically is a very pretend polite way of dismissing me) I moved with this company 20'years ago. I was happy enough. That's why I went to them this time. But I will never recommend them again as it will turn to be very costly.

I would recommend them. Although they don't have professional packers, some warehouse guys for…read morepacking but they did ok with packing and good with loading the stuff in their boxes. But I can't blame them as it was a last minute call to get them do this job. Came right on time for loading and delivery as well. Unloaded and to my surprise, nothing was broken and nothing was missing (as mentioned in previous comments). Cost of moving from BC to Seattle was reasonable. All togather I would recommend them! Thanks guys!